Restoraid

- 1210 Hillsmith Dr, Cincinnati, OH 45215

Introduction / Overview

When residents in the Cincinnati, Ohio area are looking to transform their homes, whether through an exciting kitchen update or in the aftermath of a devastating fire or flood, they often seek a comprehensive and trustworthy partner. Restoraid positions itself as a dual-focus home services company, expertly blending the urgent requirements of a Fire damage restoration service and Water damage restoration service with the detailed craftsmanship of a Kitchen remodeler and Bathroom remodeler.

This Cincinnati-based business is more than just a repair crew; it's also recognized as a Cabinet store, giving it a distinct advantage in remodeling projects by having direct access to and expertise in one of the most crucial elements of any modern kitchen or bath redesign. The company’s philosophy appears to center on providing a single point of contact for complex home improvements and disaster recovery efforts, offering everything from immediate mitigation services to final structural and aesthetic restoration. They manage the entire project life cycle, which, when executed well, can save Ohio homeowners significant time and stress by avoiding the need to coordinate between separate restoration experts, general contractors, and design specialists.

Location and Accessibility

Restoraid is centrally located in Cincinnati, OH, allowing them to efficiently serve the entire metro area, including Hamilton County and beyond. This accessibility is especially critical for their core business of disaster recovery, where fast response times are essential to mitigating water and fire damage and preventing secondary issues like mold growth.

The company is situated at a convenient address for clients needing to visit the office to discuss remodeling plans, select cabinetry, or review project documents:

1210 Hillsmith Dr, Cincinnati, OH 45215, USA

In line with providing professional service to all local homeowners, Restoraid’s premises offers practical accessibility features:

• Wheelchair accessible parking lot

This attention to local access ensures that all Cincinnati customers, regardless of mobility needs, can comfortably interact with their team during the planning and consultation phases of both restoration and remodeling projects.

Services Offered

Restoraid offers a comprehensive suite of services that cover two distinct but interconnected segments of home improvement: emergency damage control and planned aesthetic remodeling.

• Disaster Restoration and Recovery: Immediate and structural response to major home emergencies, listed specifically as a Fire damage restoration service and Water damage restoration service.
• Kitchen Remodeling: Full-service kitchen renovations, utilizing their expertise as a Cabinet store to assist with design, material selection, and installation of cabinetry, countertops, and fixtures.
• Bathroom Remodeling: Comprehensive bathroom overhauls, including fixture installation, tile work, and custom shower construction.
• Cabinet Supply and Installation: As a dedicated Cabinet store, they offer both sales and installation services for new cabinetry, integral to their remodeling projects.
• Structural Restoration: Specialized in returning a home to its pre-loss condition after damage, handling the complex tasks of rebuilding and reinforcing the structure.
• General Remodeling Projects: Taking on a variety of broader Remodeling Services and Home Services beyond just kitchens and bathrooms, with the goal of increasing home functionality and resale value.
• Project Management: Overseeing all aspects of a project from design and material selection to the final walkthrough, often involving frequent check-ins by company leadership.

Features / Highlights

Restoraid’s key features are derived from its ability to offer integrated services—merging the design-centric world of remodeling with the critical urgency of disaster recovery.

• Dual-Expertise Model: The most powerful feature is the blending of Cabinet store and high-level Remodeler capabilities with Disaster Recovery expertise. This means a homeowner whose kitchen was damaged by a pipe burst can hire one company to dry out the structure and then rebuild the entire kitchen, including the custom cabinets.
• Commitment to Quality Over Speed (as noted by positive reviews): One highly satisfied customer specifically highlighted the company’s dedication to quality, noting that when unexpected measurement issues arose due to a house having "personality," the team did not rush the job. They prioritized the best finished product, even if it meant losing several days, which speaks to a focus on long-term satisfaction and craftsmanship.
• Involved Ownership and Expert Staff: The personal involvement of owner Keith Desserich, who frequently checks in on projects, and the high skill level of lead craftsmen like Ken are major highlights. The trust built with customers is significant, described as being safe enough to "leave-for-vacation-and-ask-them-to-lock-up-when-their-done."
• Design and Value Focus: The company provides valuable expert advice on material selection and design choices that specifically balance the homeowner's lifestyle needs with the desire to add to the home’s resale value, ensuring clients receive good value for their investment.

Contact Information

To connect with Restoraid for kitchen remodeling, cabinet needs, or immediate disaster services, Cincinnati residents can use the following details:

Address: 1210 Hillsmith Dr, Cincinnati, OH 45215, USA

Phone: (877) 378-6724

Mobile Phone: +1 877-378-6724

These toll-free numbers are designed for broad accessibility across the service region, which extends throughout Ohio, Kentucky, and Indiana. Having a dedicated phone line is crucial for coordinating both complex remodeling schedules and 24/7 emergency restoration responses.

What is Worth Choosing

For the Cincinnati, Ohio homeowner, what is worth choosing about Restoraid is the potential for a seamless, high-quality, full-service renovation experience, particularly for kitchen and bath projects. The integration of a Cabinet store with an experienced Kitchen remodeler and hands-on ownership offers a level of coordination and expertise in design, material selection, and installation that is hard to find in separate contractors. Customers have highly praised the final quality of their finished kitchens, the deep knowledge of the owner, and the trustworthiness of the on-site crew, making them a very appealing choice for complex, high-value remodeling.

However, local users are urged to proceed with extreme caution and due diligence. The negative customer reviews provide crucial information about severe project management issues (e.g., delays due to prioritizing insurance claims), extremely poor or incorrect trade work (e.g., using drywall mud for tile board, incorrect plumbing and electrical), and business practices that resulted in significant financial loss for the client (unreturned deposit and refusal to provide insurance information).

Therefore, while the high-quality finished products and personal touch are a strong incentive, any Ohio resident considering Restoraid should independently verify their current licensing with Hamilton County or the relevant jurisdiction for all specialized trades (plumbing, electrical), insist on being listed as an additional insured party on the company’s policy, and obtain detailed, itemized contracts that clearly outline payment milestones and recourse for project failure. The value is there, but the risks require a rigorous and cautious approach from the consumer’s side to safeguard their home and investment.

Restoraid

1210 Hillsmith Dr, Cincinnati, OH 45215, USA