Phoenix Contents Restoration Photos










Phoenix Contents Restoration Introduce
A General Contractor for Restoration: Guiding Colorado Back to Normal
For residents and business owners across Colorado, dealing with property damage from a fire, flood, or other disaster can feel overwhelming. The process of cleanup, restoration, and repair involves multiple complex steps, often requiring coordination between specialized teams, insurance adjusters, and construction crews. This is where a comprehensive restoration and construction service provider steps in to manage the entire process, offering a singular point of contact to simplify your recovery.
In the Denver Metro Area and the broader Front Range, one name stands out for its specialized focus on the intricate process of contents and structural restoration: Phoenix Contents Restoration. While the name highlights their expertise in handling personal property, their services extend to vital structural restoration and construction work, making them a key partner in returning your home or commercial property to its pre-loss condition.
Phoenix Contents Restoration is much more than just a cleaning service. They operate with a full-spectrum approach to disaster recovery, meticulously addressing both the salvageable contents of your property and the necessary structural repairs. This dual focus is particularly valuable in Colorado, where homes and businesses are susceptible to damage from wildfires, sudden snow melts leading to water damage, and severe weather events.
The core of their service lies in their ability to manage the entire property restoration cycle. This often begins with critical emergency steps, such as boarding up damaged properties and water mitigation to prevent further loss. Following this, the specialized team handles the complicated process of contents pack-out, detailed inventory, and cleaning of personal belongings, including specialty items that most general cleaning companies cannot handle. Once the contents are secured and restoration is underway in their facility, the structural team coordinates the cleanup, necessary demolition, and the rebuild of the damaged structure.
When you hire Phoenix Contents Restoration, you are choosing a partner that understands the emotional and financial stress of a loss. They aim to streamline the complex insurance claim process by providing comprehensive documentation and working directly with insurance adjusters. For property owners in the Denver area, knowing that both your cherished possessions and the structural integrity of your building are in the hands of one coordinated team offers significant peace of mind during a difficult time.
Location and Accessibility for the Colorado Community
Phoenix Contents Restoration is strategically based in the Denver Metropolitan area, serving the entire Front Range and surrounding Colorado communities. Their central location allows for timely response to emergencies and efficient logistics for their extensive contents pack-out and restoration services. This local presence is crucial for Coloradans who need immediate assistance following a sudden disaster.
The primary facility and contact point is conveniently located:
Address: 4850 S Lima St, Denver, CO 80239, USA
For ease of access, especially when dropping off or picking up items, or meeting with their team, the facility features:
UL
LI: Wheelchair accessible parking lot
LI: Onsite services are available for both structural and content needs
P: This central Denver location ensures that whether you are in a Denver suburb, a community further south like Colorado Springs, or to the north near Fort Collins, Phoenix Contents Restoration is an accessible and dedicated resource for your complex restoration project.
Comprehensive Services Offered
Phoenix Contents Restoration provides an exhaustive suite of services that address every phase of disaster recovery, from the initial emergency response to the final reconstruction. Their capacity to manage both contents and structural repairs under one roof is a major advantage for Colorado homeowners and commercial clients. The types of services they specialize in include Fire Damage Restoration, Water Damage Restoration, Structural Restoration, and professional House Cleaning services.
UL
LI: Fire Damage Restoration Service: A full-service approach to fire and smoke damage, including cleanup, repair, and smoke/odor removal.
LI: Water Damage Restoration Service: Services covering flood restoration, water damage assessments, water mitigation, and mold damage restoration.
LI: Building Restoration Service: Comprehensive structural services for commercial and residential properties, covering repairs, structural cleaning, and post-construction needs.
LI: House Cleaning Service: Professional cleaning services tailored for restoration, including deep cleans, estate cleaning, hoarding cleanup, and post-remodel cleaning.
LI: Specialty Restoration Services: Includes Antique furniture restoration service, Art restoration service, Document restoration, Electronic restoration, and Textile restoration.
A Deeper Look at Restoration Services:
Fire and Water Damage Recovery
UL
LI: Content Inventory and Pack-out: Detailed digital inventory and careful packing of contents to move them to their secure, climate-controlled facility for restoration.
LI: Content Cleaning and Restoration: Specialized cleaning for hard contents, textiles (clothing, rugs), and electronics affected by smoke, soot, or water.
LI: Odor Restoration: Advanced odor control and removal techniques to eliminate lingering smoke or mold smells.
LI: Structural Cleaning: Thorough cleaning of the building structure itself (walls, ceilings, ductwork) to remove soot, smoke residue, and contaminants.
LI: Asbestos Decontamination: Specialized services for contents and structural areas affected by asbestos contamination, often encountered during fire or demolition.
LI: Wildfire Service: Comprehensive response and restoration specifically for properties affected by Colorado’s seasonal wildfires, including smoke and soot mitigation.
Building and Structural Services
UL
LI: Residential and Commercial Structural Restoration: Repairing and rebuilding damaged structural components of homes and commercial properties.
LI: Structural Repairs and Construction Remodel: Managing the reconstruction phase, including demolition, repair of water- or fire-damaged areas, and full remodeling to return the property to its original or an improved condition.
LI: Vandalism Cleanup and Graffiti Removal Service: Remediation of damage and aesthetic restoration following acts of vandalism.
LI: Post Construction and Remodel Cleaning: Final, detailed cleanup after structural repairs are complete, preparing the space for re-occupancy.
Features and Highlights of the Service
Choosing the right partner for restoration in Colorado is a critical decision. Phoenix Contents Restoration offers several key features that enhance the recovery experience for their clients:
UL
LI: Seamless Insurance Claim Assistance: Their team is experienced in working directly with insurance adjusters, handling photo documentation, digital inventory, and insurance billing to simplify the claim process for the property owner.
LI: Comprehensive Contents Expertise: A particular highlight is their specialty in restoring a wide range of personal property—from antique furniture and delicate fabrics to complex electronics—giving Colorado clients the best chance of salvaging cherished or valuable items.
LI: Secure, Centralized Storage: They offer short-term and long-term secure storage services for contents, ensuring your belongings are safe while structural repairs are underway.
LI: Residential and Commercial Scope: Capable of handling both residential fire and water damage as well as complex commercial projects, including large-scale business continuity planning.
LI: Structural and Content Integration: By offering both structural repairs and content restoration, they ensure a smooth, synchronized process, minimizing delays that often occur when multiple contractors are involved.
LI: Specialty Cleaning Focus: Services extend beyond general restoration to include challenging scenarios such as hoarding cleanup and extensive deep cleaning, demonstrating a commitment to full-scale property rehabilitation.
Contact Information for Colorado Clients
When disaster strikes, timely response is essential. Phoenix Contents Restoration can be reached quickly through the following channels:
P: Physical Address: 4850 S Lima St, Denver, CO 80239, USA
P: Phone: (303) 646-7332
P: Mobile Phone: +1 303-646-7332
What is Worth Choosing Phoenix Contents Restoration?
For Colorado residents, the decision to choose a restoration partner is about trust, capability, and local dedication. Phoenix Contents Restoration is worth choosing because they provide a specialized, two-pronged approach that few other firms in the region offer: the mastery of contents restoration combined with the capacity for structural repair.
The complexity of property loss means that simply repairing a wall is often not enough; the contents that make a house a home, or a business functional, must also be saved. By excelling in both electronic, textile, and art restoration, while simultaneously offering residential and commercial structural rebuilds, they deliver a truly complete recovery. This integrated model is designed to minimize the stress of managing separate companies for different parts of the restoration project, providing Colorado property owners with one point of accountability.
In the aftermath of fire or flood damage, the experience of a team that can meticulously handle delicate antiques or electronics and then seamlessly transition to full structural construction is invaluable. Their commitment to detailed digital inventory and photo documentation also directly benefits you, the property owner, by providing the necessary records to navigate complicated insurance claims efficiently. For a single, experienced partner dedicated to restoring both your structure and your life in the Denver and Front Range area, Phoenix Contents Restoration provides the expertise that Colorado deserves.
Phoenix Contents Restoration Services
House Cleaning Service
- Deep clean
- Standard cleaning
- Estate Cleaning
Managing an estate can be emotional and challenging. We assist with sorting, cleaning, and packing belongings during estate transitions, helping families with care and efficiency when it’s needed most.
- Hoarding Cleanup
Hoarding situations can feel overwhelming, but you’re not alone. We provide sensitive, respectful cleanup services that focus on restoring safety and functionality while sorting and preserving meaningful items.
- Remodel Cleaning
Preparing for a remodel? We help you sort, clean, and store your belongings safely during construction. Afterward, we’ll ensure the space is clean and ready for the next chapter of your home or business.
Fire Damage Restoration Service
- Fire damage cleanup & repair
We focus on restoring the inside of your home or business after a fire, providing structural cleaning and contents restoration. From removing soot and smoke residue to cleaning walls and salvaging belongings, we ensure your space and items are ready for the next phase of recovery.
- Water damage-related cleanup & repair
Water damage doesn’t just ruin structures—it affects your belongings, too. We work quickly to dry, clean, and restore furniture, textiles, and more, helping to prevent mold and further damage.
- Water damage-related mold removal
- 3d Imaging
- Air Ducts
We restore air ducts after damage to your property. We are the best in the Denver Metro area including Lakewood, Littleton, Englewood, Parker, Centennial, Highlands Ranch, Arvada, Aurora and beyond.
- Antique Restoration
We specialize in restoring antiques damaged by fire, water, or mold. Using careful cleaning and repair techniques, we revive the beauty and integrity of your valuable heirlooms.
- Art Décor Restoration
Fire and smoke can destroy the details that make your space personal. We restore sculptures, framed pieces, wall décor, and home accents affected by disaster—removing residue and odors while preserving textures, finishes, and value.
- Asbestos Contents
Contents affected by asbestos contamination will need to be first decontaminated before general cleaning and restoration can take place. Our team is licensed, certified, and trained to perform asbestos abatement for structure and contents.
- Asbestos Decontamination
Asbestos is highly regulated in the state of Colorado. You want to work with a reputable and licensed company to perform this hazardous material. We provide asbestos abatement services.
- Bedding Restoration
Comforters, pillows, and sheets retain smoke, moisture, and odors. Our process deep-cleans and deodorizes bedding so it can return to your home clean, safe, and soft—without replacing what you already love.
- Blanket Restoration
Smoke and water can destroy the comfort built into blankets. We restore everything from family quilts to weighted blankets—lifting odor and contaminants while preserving softness, structure, and stitching.
- Book Restoration
Protect your collection with our book restoration services. We clean, deodorize, and restore water- or smoke-damaged books, ensuring your treasured volumes are preserved for years to come.
- Building Services
Our building services include cleaning, restoration & storage solutions. Our services include commercial and residential building.
- Business Continuity
- China Restoration
Our china restoration service gently removes soot, smoke, and grime from fine porcelain using non-abrasive methods. We restore the beauty of your heirloom pieces while preserving their structure, design, and sentimental value.
- Clean Up
- Clothing Restoration
Smoke- and mold-damaged clothing is cleaned, deodorized, and restored using textile-safe processes. Each garment is returned fresh and ready to wear, from daily outfits to items with personal or professional significance.
- Commercial Fire Damage Restoration
We handle commercial insurance claims, commercial property damage restoration, and work throughout Colorado's front range.
- Commercial Project
- Commercial Property
- Complete Restoration
- Computer Restoration
We restore desktops and towers exposed to smoke, moisture, or dust during a disaster. Our process cleans circuit boards, internal fans, and casings to stabilize the system, preserve data, and bring hardware back online when possible.
- Construction Remodel
- Construction Work
- Content Cleaning And Restoration
- Content Inventory and packout
When property damage to the structure is severe and requires extensive restoration, we provide complete contents inventory and packout of belongings to our cleaning facility. They are processed, restored, and stored securely until they are ready for return.
- Content Pack Out
Complete photo documentation and barcoded inventory of all belongings as we safely box, wrap, and transport your belongings to our secure facility for further fire damage restoration and water damage restoration. Pack out services allow us to remove contaminants like soot removal and odor removal.
- Content Restoration
Content restoration can be described as the cleaning and restoration of personal and professional contents affected by property damage such as fire, water, and asbestos.
- Contents Solutions
- Contents cleaning
Contents consist of personal and professional belongings or items that are affected by property damages. These include, but are not limited too, items such as furniture, books, fine dining, and general contents found throughout your typical homes and businesses.
- Contents restoration
We restore furniture, antiques, and other durable items damaged by fire, water, or mold. Our process includes cleaning, deodorizing, and preserving items to eliminate odors, stains, and discoloration, ensuring your belongings are returned to their original condition with care and precision.
- Digital Inventory
- Dinnerware Restoration
Dinnerware sets damaged in fire or flood events are restored through deep cleaning and odor removal. We protect surface finishes and material integrity, ensuring dishes are clean, safe, and suitable for future use.
- Dishware Restoration
Dishware exposed to smoke, soot, or water is cleaned using safe, effective methods that remove contamination without damaging finishes. Each piece is sanitized and returned clean, odor-free, and ready for reuse.
- Document Drying
- Document Restoration
Whether it’s fire, water, smoke, or mold damage, we help save what matters. Our document restoration process carefully cleans, dries, and restores important records, personal files, and cherished papers, preserving them for the future with the attention they deserve.
- Electronic Restoration
We specialize in restoring electronics damaged by fire, water, or smoke, including TVs, computers, and appliances. Our team uses advanced cleaning methods to remove contaminants and thoroughly test each item, helping you recover what you thought was lost.
- Electronics Restoration
We specialize in restoring electronics damaged by fire, water, or smoke, including TVs, computers, and appliances. Our team uses advanced cleaning methods to remove contaminants and thoroughly test each item, helping you recover what you thought was lost.
- Emergency Board-Up
- Emergency Restoration
- Extensive Cleaning
- Fabric Restoration
- Fabrics Restoration
- Fire And Smoke Damage Recovery
- Fire And Smoke Restoration
- Fire Cleaning
- Fire Extinguishers
- Formal Wear Restoration
Formal garments like wedding dresses and suits are restored with extreme care. We clean smoke- or water-damaged attire using delicate methods that preserve fabric integrity, stitching, and decorative embellishments.
- Furniture Restoration
We restore fire, water, or smoke-damaged furniture to its original condition. From removing stains to repairing structural damage, we give your cherished pieces a second life while preserving their value and function.
- Hard Surface Cleaning
We provide onsite cleaning services as well! Sometimes property damage doesn't require complete packout services. In those situations, we provide onsite structural and contents cleaning to remove soot and smoke through hard surface cleaning, upholstery cleaning, and various odor treatments.
- Hoarding Cleanup
We help clean and restore properties where hoarding or excessive stockpiling of items has occurred. We handle the biohazard situations that might be present.
- House Restoration
We provide an arrangement of both residential and commercial property restoration services.
- Instrument Restoration
Smoke and moisture can warp wood, rust metal, and silence sound. We restore musical instruments with gentle, material-appropriate techniques—protecting tone, finish, and function so the music can continue.
- Insurance Adjusters
- Insurance Billing
- Insurance Claim
We work with all insurance companies and provide assistance through the claims process. We provide written scopes, inspection services, and work with your adjuster and insurance team throughout the process.
- Insurance Claim Assistance
We simplify the insurance claims process by providing detailed documentation, photo records, and professional assessments of damaged belongings. Our team works directly with your insurance company to ensure an efficient and stress-free claims experience.
- Inventory & Packout
- Jersey Restoration
Sports jerseys hold both memories and value. Whether it's from a smoke-damaged home or moldy storage, we restore jerseys by removing embedded odors and discoloration without fading numbers, names, or autographs.
- Laptop Restoration
Laptops exposed to fire or water require careful handling. We remove soot, corrosion, and residue from internal components and casings—cleaning inside and out—then test for function, saving devices others might discard.
- Long-Term Secure Storage Service
Whether dealing with unexpected property damage or planning a remodel, our long-term storage solutions keep your belongings safe and out of the way. When your space is ready, our team will deliver your items back to you, making the transition seamless and stress-free.
- Mold Mitigation
- Odor Control
- Odor Removal
Smoke, mold, and water can leave lasting odors in textiles, upholstery, and even electronics. We use ozone chambers, thermal fogging, and professional-grade neutralizers to remove odor molecules—restoring clean, breathable conditions.
- Odor Restoration
- Pack Back
Once all restoration and construction services have been completed, our team will deliver your belongings back to you.
- Pack-Out Services
- Packout Services
After fire, flood, or mold damage, your contents can’t wait. We handle the packout process from start to finish—photographing, inventorying, and moving each item to our facility for restoration or secure storage during repairs.
- Personal property restoration
We provide complete personal property restoration and personal property cleaning services when affected by property damages. We salvage items affected by water damage, fire damage, smoke, soot, and asbestos.
- Photo Documentation
We offer detailed photo documentation of your damaged belongings to assist with insurance claims and restoration. Each item is carefully documented to provide a clear record for valuation, replacement, or restoration decisions.
- Post Construction Cleaning
Completed a construction project? We provide post-construction cleaning services to make it shine.
- Project Assessment
- Property Damage Restoration
- Property Damages
Property damages come in many formats. Asbestos contamination that requires asbestos abatement, water damage requiring quick water mitigation response, mold growth requiring mold remediation services, and fire damage requiring smoke removal, soot removal, and deodorization of contents.
- Property Restoration
Residential and commercial property restoration services throughout the front range of Colorado.
- Residential Fire Damage Restoration
We handle residential insurance claims, residential property damage restoration, and work throughout Colorado's front range.
- Residential Or Commercial
- Restoration Construction
- Restoration Process
- Restoration Project
- Rug Restoration
Rugs absorb everything—from soot and ash to standing water. We restore area rugs of all sizes and materials, lifting smoke residue, neutralizing odor, and protecting intricate fibers and dyes. Each rug is deep-cleaned and stabilized for long-term use.
- Secure Storage
- Senior Living
- Shoe Restoration
Shoes are often overlooked in restoration, but they absorb damage quickly. We restore smoke-, mold-, and soot-affected footwear—including leather, suede, and fabric—removing stains and odors while maintaining structure.
- Short-Term Secure Storage Service
If you’re facing unexpected property damage or planning a remodel, our short-term storage keeps your belongings safe and out of the way. Once your project is complete, our team will deliver your items back to your restored or renovated space, offering simple and stress-free storage solutions.
- Smoke And Odor Removal
- Smoke And Soot
- Smoke Cleaning
Smoke leaves behind more than odor—it coats surfaces with residue that damages furniture, electronics, and fabrics. We remove embedded soot and odor from contents using ozone treatment, specialized cleaning, and careful deodorization.
- Smoke Damage
Smoke the most common result of a structure fire. It can affect your contents at different severity levels and it's extremely important to put a restoration plan in place.
- Smoke Removal
Smoke can be easily found throughout fire damaged structures. We provide the onsite cleaning of the structure for smoke removal as well as the removing smoke residues from your contents.
- Soot Cleaning
Soot is oily, acidic, and easily spreads if mishandled. We clean soot-damaged items like wood furniture, leather, and electronics using methods designed to lift residue without pushing it deeper or causing permanent discoloration.
- Soot Removal
Soot can be easily found throughout fire damaged structures. We provide the onsite cleaning of the structure for soot removal as well as the removing soot from your contents.
- Specialty cleaning
We provide cleaning services targeting virus and bacteria removal.
- Structural Cleaning
- Structural Property Cleaning
We provide structural property cleaning services for structures affected by fire, smoke, soot, odor, asbestos, and even vandalism. We work with all insurances.
- Structural Repairs
- Structural Restoration
- Tablet Restoration
Tablets are often left behind in emergency evacuations. We clean and restore devices exposed to heat, soot, or water—neutralizing corrosive residue and checking screen, battery, and port integrity to recover performance.
- Television Restoration
Flat screens and entertainment systems often take the brunt of smoke damage. We clean internal and external components, remove fine soot, and test functionality—restoring your tech without rushing to replace it.
- Textile Restoration
We restore clothing, bedding, rugs, and other fabrics damaged by fire, water, or mold. Using advanced cleaning techniques, we remove smoke odors, water stains, and discoloration, ensuring your textiles are fresh, clean, and ready to be used again.
- Thorough Cleaning
- Towel Restoration
Towels often absorb more damage than expected in a fire or flood. We deep-clean and deodorize all sizes and materials, removing soot, mildew, and grime so each towel is returned clean, absorbent, and safe to use.
- Toy Restoration
Restore sentimental or valuable toys affected by fire, water, or mold. We clean, repair, and deodorize toys, ensuring they are safe and ready to bring joy once again.
- Uniform Restoration
When uniforms are exposed to smoke or mold, quick action matters. We restore workwear from fire departments, hospitals, and industrial settings—removing odors and contaminants while protecting embroidery, tags, and logos that identify the job.
- Vandalism Cleanup
Vandalism happens. We provide graffiti removal, graffiti cleaning, fire extinguisher cleanup, board-up services of broken windows and doors, and more.
- Water Damage Assessment
- Water Damage Recovery
- Water Mitigation
- Wildfire Restoration
We provide specialized wildfire recovery services, including inventory, pack-out, and restoration of damaged items. Our team also handles interior smoke and odor removal and on-site structural cleaning, working closely with your insurance to ensure a smooth recovery process.
- Wildfire Service
Water Damage Restoration Service
- Flood restoration
- Mold cleaning
Mold-damaged items are disinfected and deodorized at our facility to stop contamination and restore usability. We treat porous materials like clothing, furniture, books, and decor to remove mold spores without damaging the item’s integrity.
- Mold damage restoration
We dry, clean, and deodorize items soaked during floods, plumbing breaks, or firefighting efforts. Our process stops mold development and restores belongings like rugs, furniture, bedding, and electronics before damage becomes permanent.
- Water Damage Assessments
When damage is too severe to restore, we provide detailed inventory and documentation for items that require replacement. This service ensures both you and your insurance company have accurate records, helping to streamline the valuation and replacement process.
Building Restoration Service
- Commercial Property Structural Restoration
We restore the structural integrity of commercial buildings by repairing damaged beams, supports, and framing. Our team ensures stability and code compliance while coordinating with your recovery or construction partners.
- Graffiti Removal Service
We safely remove spray paint and graffiti from interior and exterior surfaces—walls, windows, signage, and more. Our methods protect underlying materials while restoring clean, presentable finishes in homes and businesses.
- Post-Construction Cleaning Service
Construction dust and debris often settle on furniture, electronics, and decor. We perform detailed cleaning on contents after remodeling, making your home or business move-in ready without lingering dust or residue.
- Remodel Storage
During home renovation, belongings are at risk of dust, damage, or loss. We securely pack and store your contents in a climate-controlled facility until the remodel is complete—then return them clean and ready for re-placement.
- Residential Structural Restoration
We repair and reinforce structural components like framing, joists, and subfloors after fire, flood, or impact damage. Our work restores the home’s strength and stability, preparing it for safe reentry and further reconstruction.
- Structural Cleaning & Restoration
We provide custom structural cleaning solutions for homes and businesses affected by property damage. Our services include soot removal, deodorization, and post-construction cleaning, ensuring your property's structural elements are thoroughly cleaned and restored to their pre-loss condition.
- Vandalism Cleanup
When your space is targeted by vandalism, we respond fast. Our team removes debris, cleans smoke bombs or residue from contents, and documents any losses. We help restore order and protect your valuables during a difficult time.
Phoenix Contents Restoration Details
Service options
- Onsite services
- Online estimates
Accessibility
- Wheelchair accessible parking lot
Phoenix Contents Restoration Location
Phoenix Contents Restoration
4850 S Lima St, Denver, CO 80239, USA
Phoenix Contents Restoration Reviews
companyjobwaterapartmentmanagementdeliverypatientdocumentationnumberfurniture
★ 5★ 4★ 3★ 2★ 1Absolutely horrible. Phoenix was hired by my insurance company to handle my music studio after water damage to my building. I was told they were professional, and competent to handle a very situation with delicate, detailed, rare, and technical musical instruments. Many of them irreplaceable. Some antiques and delicate electronic equipment.Not only was my property not packed properly with any sense of what they know the difference between delicate and expensive instruments, they obviously had no idea what they’re doing.Even worse, as I unpacked my boxes, I could tell they broke my belongings in their trucks.Worse yet, the organization, cataloguing, and documentation was so awful, I now am unable to claim my loss with insurance since the photos are WORTHLESS, and my instruments are mixed up, and IMPOSSIBLE to rebuild. A complete cluster F of a situation that strips me of an insurance claim. Unless I have 80 hours of my own time to unravel their mess they caused, which I don’t.And to make it even worse, they act all nice right up until I informed them of what they did, and now after leaving 3 messages and having 3 promises they would return my calls, they think it’s just fine to blow me off.Never ever use these people if you want your stuff handled right. Dishonest. Disrespectful. Incompetent. Liars.
Mar 13, 2025 · John AugspurgerLate January of this year our business had a fire. As a small business owner clean up after the fire was over whelming. Kona and her team came in and took care of everything. Erin, who was in charge of cleaning and sorting through salvageable from non-salvageable was so professional and knowledgeable. Phoenix Content Restoration was God send. I would highly recommend Phoenix Content Restoration!
Feb 25, 2025 · m choThis company handled the Eastern Star explosion and fire contents recovery. They did a stellar job of cleaning, packing and labeling the contents of my mother's apartment. The furniture was all very securely wrapped for protection again moving dings, and the boxes were perfectly labeled. She had plants in her room from my father's funeral, which were very dear to her, and Sarah even made a special trip to the building to get them out of the apartment and give them to me so that they could be saved. The delivery women were prompt, careful and efficient. THANK YOU, Phoenix team!!!!!
May 13, 2025 · Leslie TThe Phoenix employees did a very careful and meticulous job of packing the contents of my mother’s apartment after a fire. Even the smallest breakable items were thoughtfully packed and marked. The only items that didn’t come back were built-ins that they wouldn’t know were owner-added. Everyone was incredibly kind in a difficult situation. Highly recommended.
May 07, 2025 · Sherry LundMy mother is one of the many displaced residents at Eastern Star Retirement Community.After a few weeks of uncertainty, we were told that some of the residents property would be “carefully and thoughtfully” packed up and delivered.Our number was called and we anxiously awaited my mother’s property at her new community.I’m not sure where to even begin with this review…The communication with Phoenix was outstanding. Clearly, they were inundated with calls from anxious families. My calls were immediately returned. I was kept up to date on deliveries.Sarah was SO patient with me!The truck arrived and they were not kidding. Every single item was packed with care and labeled.My mother, recently traumatized by the explosion, was so cared for. Brett and his two wonderful associates went through EVERY single box. Never once did we feel rushed. They simply stood by and coordinated what goes where.After we settled my mom into her new apartment I mentioned to Brett that she didn’t have her oxygen concentrator. I told him it wasn’t a big deal, we could grab it the next day.Within an hour he showed up with her concentrator.I learned, at that moment, that he was the owner.I simply can not say enough about this company.In a time of absolute uncertainty, we were gifted Phoenix.
Mar 31, 2025 · Susan Johnson
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