ICON Restoration & Construction, LLC

- 2523 Product Ct, Rochester Hills, MI 48309

When the unexpected happens to your home or commercial property in Michigan—be it the devastation of a house fire, a serious flood from a burst pipe, or the structural damage left behind by a severe storm or tornado—the clock starts ticking. For property owners across Oakland County and the wider Metro Detroit area, having a reliable, comprehensive General Contractor ready to respond immediately is not just a convenience; it is an absolute necessity. ICON Restoration & Construction, LLC, based in Rochester Hills, is dedicated to being that rapid, reliable expert, serving the entire Southeast Michigan region with the promise of "Bringing Families Back Home."

ICON Restoration & Construction, LLC has established itself as a full-service General Contractor with decades of experience in estimating, planning, managing, and executing both large-scale Construction projects and complex disaster recovery efforts of all kinds. Their core expertise lies in the immediate mitigation and comprehensive restoration following a property loss. They are equipped to handle everything from the initial 24 Hour Emergency Services like Board-Up and Water Mitigation, all the way through to the final Interior Finishing and New Construction components required to fully restore or remodel a damaged home.

What truly sets ICON apart is their specialization in navigating the often-stressful process of Insurance Repair - Residential and Commercial Property claims. They understand that dealing with homeowners insurance can be a time-consuming hassle, which is why they work diligently as a dedicated liaison with your insurance company. This crucial Claims Consulting service helps to ensure your claim is processed correctly, efficiently, and covers all necessary aspects of the Property Restoration. While the restoration industry is complex and experiences vary—as evidenced by both glowing and critical customer feedback—ICON aims for professionalism, clear communication, and dedication to seeing the job through to client satisfaction, even when facing challenging, long-term repairs following catastrophic events like a tornado. Their success stories often highlight the dedication of their project managers in coordinating the many moving parts of a restoration project.

Strategically located in Rochester Hills, ICON Restoration & Construction, LLC is perfectly positioned to provide a rapid response to emergencies throughout the densely populated areas of Southeast Michigan, including Troy, Bloomfield Hills, Novi, Northville, and Auburn Hills. Their local presence in Oakland County allows for a speedy deployment of their restoration specialists when every minute counts in preventing secondary damage like mold growth.

Address: 2523 Product Ct, Rochester Hills, MI 48309, USA

Phone: (248) 289-1144

Mobile Phone: +1 248-289-1144

The accessibility of their facility reflects their commitment to serving the entire community. The office features a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring that all clients, including those with mobility challenges, can comfortably visit to discuss their restoration plans or claims in person.

As a licensed, insured, bonded, and certified General Contractor, ICON Restoration & Construction, LLC offers an exhaustive list of services that cover both disaster mitigation and complete reconstruction, guaranteeing a seamless recovery process for Michigan property owners.

Their primary service categories include:

• 24 Hour Emergency Services: Immediate response for Board-Up and Weatherproofing, Tree Removal, Emergency Electrical and Plumbing Repairs, Demolition, and Water Extraction.
• Disaster Restoration: Comprehensive Fire & Smoke Restoration, Water Damage Restoration, Storm Damage Restoration, Hail Damage Restoration, and Contents Restoration.
• Water Damage Management: Full services for Water & Flood Cleanup, Water Mitigation, Water Damage Repairs, Water Remediation, and Sewage Cleanup.
• Mold Services: Specialized Mold Remediation, Mold Restoration, Mold Prevention, and Mold Test, utilizing tools like Thermal Imaging to detect hidden moisture.
• Fire & Smoke Cleanup: Complete Fire And Smoke Damage repair, Smoke Damage Restoration, Surfaces Cleaning, Debris Removal, and cleaning of Personal Property.
• Reconstruction and Remodeling: Full General Contracting and Home Repair services including Interior Finishing, Drywall installation, Drywall repair, Painting (Paint indoors), Flooring, Tile work replacement, Building Remodeling, and Air Conditioning repair/replacement.
• New Construction and Custom Building: Services including Custom Home Building, Room Additions and Home Expansions, and Architectural Design.
• Insurance Claim Consulting: Working as a liaison with insurance providers to manage Insurance Repair - Residential and Commercial Property claims, including claims consulting and dispute resolution (mediation/appraisal).

ICON Restoration & Construction, LLC leverages decades of industry experience and high operational standards to manage complex projects effectively, particularly those requiring detailed coordination between the homeowner, the insurance company, and various trade professionals.

Key advantages and professional recognitions include:

• Decades of Experience: The team has decades of experience in estimating, planning, managing, and executing construction and disaster recovery projects, ensuring professional and reliable service.
• Insurance Claims Advocacy: They are recognized for their expertise in Claims Consulting, working as a liaison with insurance companies to ensure claims are processed correctly and to help clients receive full coverage for all damages.
• Full-Scope General Contracting: ICON provides start-to-finish service, covering everything from immediate Water Mitigation and Debris Removal to complete reconstruction, including Remodeling, Kitchen & Bath Renovation, and New Construction.
• Industry Recognition: The company has been recognized for its performance, including being ranked in the Top 5% out of 2,500 companies in the USA (in 2015) and #1 in the midwest out of 250 (in 2015).
• Advanced Technology: They utilize the industry's most sophisticated estimating software, inspection instruments, and construction equipment available to ensure quality and efficiency.
• 24-Hour Emergency Service: They offer immediate response services, crucial for minimizing secondary damage (like mold forming within 12-24 hours of water damage) following a disaster.
• Commitment to Quality: Many clients praise the company’s attention to detail, high quality of work, and exceptional workmanship in their restoration projects.
• Dedicated Project Management: High-performing project managers are often noted for their organization, communication, and genuine interest in ensuring the job is done right.

For Michigan homeowners navigating the aftermath of a major disaster, the choice of a general contractor profoundly impacts the speed, quality, and financial outcome of the restoration. ICON Restoration & Construction, LLC is worth choosing because they offer a powerful combination of emergency speed and comprehensive, high-level general contracting services, particularly excelling in the bureaucratic complexity of insurance claims.

The critical importance of their Insurance Claims Consulting cannot be overstated. By working directly as a liaison with your provider and having experts trained in damage assessment, mediation, and appraisal, ICON ensures that the homeowner’s best interests are represented. They document all damage thoroughly, a vital step to securing full coverage, leading to a "speedy and stress-free recovery with exceptional results," as they state. This advocacy is often the deciding factor in turning a financial catastrophe into a manageable reconstruction project.

Furthermore, their comprehensive approach—from 24 Hour Emergency Services like Water Extraction to full architectural design and Custom Home Building capabilities—means a homeowner only ever needs one contractor. This integration is crucial for maintaining accountability and quality control. While, as noted in one review, complex projects can face significant execution challenges and require persistence, the successes, often highlighted by dedicated project managers like Crystal, showcase the company's capability to deliver "absolutely beautiful work" and provide vital support during extremely stressful times.

Ultimately, by choosing ICON Restoration & Construction, LLC, Michigan residents are opting for a certified, experienced, and well-equipped firm committed to minimizing stress, maximizing insurance recovery, and delivering high-quality Home Restoration and Remodeling, thereby fulfilling their mission of "Bringing Families Back Home."

ICON Restoration & Construction, LLC

2523 Product Ct, Rochester Hills, MI 48309, USA