Fire & Water Damage Recovery Photos










Fire & Water Damage Recovery Introduce
For residents of San Leandro and the wider Bay Area, experiencing a major home disaster like a water leak or fire can be one of the most stressful and overwhelming challenges of their lives. In the chaos that follows such an event, finding a reliable and compassionate team to help you navigate the cleanup and restoration process is critical. This is the exact role that Fire & Water Damage Recovery fills for the local community. As a leading service provider in property restoration, they are more than just a crew; they are a "godsend" for those in crisis, offering professional expertise and genuine care to get homes—and lives—back on track.
The company's reputation is built on a foundation of exceptional customer service and a professional, yet compassionate, approach. A heartfelt review from a customer who experienced a major water leak perfectly illustrates this. The customer praises Mike, a project manager, for being "calm, compassionate, and incredibly professional" from the very first visit. This kind of human-first approach is what makes Fire & Water Damage Recovery stand out. The team's response time is described as "amazing," as they arrived quickly to thoroughly assess the damage and immediately got to work. They handle every aspect of the restoration process, from water extraction and drying to the final repairs, with "precision and care." What's more, their commitment to clear communication and honesty ensures that clients are kept informed at every step, making a stressful situation feel much more manageable. The quality of their work is consistently described as "outstanding," and the feeling of being able to "truly trust" the team is a recurring theme in customer feedback.
Fire & Water Damage Recovery is not just a one-time-fix company. Another customer review, from someone who had to use their services for two separate water damage situations, highlights the consistency and quality of their work. The customer specifically mentions key team members like Chrissa, who handles office calls and scheduling with "excellent" customer service, and Justin, the site inspector who provided a prompt estimate, allowing for a quick start to the restoration. This shows a well-organized and efficient team that works together to provide a seamless client experience. The review also praises the restoration crew for being "so considerate of my space," taking care to protect floors and walls, working efficiently, and leaving everything clean. This meticulous attention to detail and respect for the client's property is a testament to the company's professionalism. The final sentiment from the customer—that you "never want to be in a situation where you have to call WDR, but I would definitely recommend them"—is perhaps the strongest endorsement of all, indicating a company that is both highly effective and trustworthy during a time of need.
The company's commitment to quality is evident in their process. They are known for providing detailed cost estimates and working closely with insurance companies to help streamline the claims process. This dedication to transparent communication and thorough documentation helps to minimize stress for the homeowner and ensures a smoother path to recovery. Their comprehensive services, from the initial emergency response to the final restoration, are all designed to get a property back to its pre-incident state as quickly and efficiently as possible. They are a local company that understands the specific needs of the Bay Area community, and their work reflects a deep commitment to helping their neighbors recover from the unexpected. They are a professional and reliable partner for anyone facing the difficult aftermath of a fire or water emergency.
---Fire & Water Damage Recovery is conveniently located at 2495 Washington Ave, San Leandro, CA 94577, USA. This central location in the East Bay allows them to provide rapid and efficient service to residents and businesses throughout San Leandro, Oakland, San Jose, and the broader Bay Area. For water and fire damage, time is a critical factor in preventing further damage and mitigating loss. Having a local team that can be on-site quickly is an invaluable advantage for any homeowner in crisis.
The company's commitment to a rapid response is a cornerstone of their service. They understand that disasters can happen at any time, which is why they offer 24/7 emergency services. This round-the-clock availability ensures that Bay Area residents can get immediate assistance whenever a fire, flood, or major leak occurs. Their local presence and swift response capability make them an essential first call for anyone in the San Leandro area who needs expert help to secure their property and begin the recovery process without delay.
---Fire & Water Damage Recovery provides a comprehensive range of restoration services for both residential and commercial properties. Their expertise is designed to handle every step of the recovery process, from initial mitigation to the final reconstruction.
Water Damage Restoration: They offer 24-hour emergency water extraction, drying, and dehumidification services to address all types of water damage. Their process is designed to prevent structural damage and the growth of mold.
Fire and Smoke Damage Restoration: The team is expert at cleaning up the aftermath of a fire, including smoke and soot removal, odor control, and full reconstruction of damaged areas to return a property to its pre-loss condition.
Mold Remediation: They provide thorough mold inspection, containment, and removal services, as well as addressing the underlying moisture source to prevent future issues and restore a healthy indoor environment.
Content Handling & Storage: For personal belongings affected by the disaster, they offer packing, inventory, cleaning, and secure storage services to protect valuable items during the restoration process.
Reconstruction Services: As a full-service provider, they can handle all necessary repairs and reconstruction, from minor fixes to extensive structural rebuilding, ensuring a seamless and high-quality restoration from start to finish.
What makes Fire & Water Damage Recovery a top choice for Bay Area residents is their professional expertise combined with a genuinely empathetic approach. These are some of the key features that define their exceptional service.
Rapid and Efficient Response: Customers consistently praise their amazing response time, which is crucial for mitigating damage and beginning the recovery process as quickly as possible.
Professional and Compassionate Team: The team, led by individuals like Mike and Justin, is known for being calm, knowledgeable, and professional, providing a sense of comfort and control during a chaotic time.
Clear Communication and Honesty: They are committed to keeping clients informed at every step of the process, providing honest assessments and clear communication that builds trust.
Meticulous Workmanship: The crew is praised for being considerate of the client's space, working cleanly and efficiently, and delivering an outstanding, spotless finish.
Streamlined Insurance Process: They have extensive experience working with insurance companies, helping to manage claims and documentation to ensure a smoother, less stressful experience for the homeowner.
For immediate assistance with fire, water, or mold damage, you can contact the professionals at Fire & Water Damage Recovery using the details below.
Address: 2495 Washington Ave, San Leandro, CA 94577, USA
Phone: (510) 990-9698
Mobile Phone: +1 510-990-9698
---For residents of San Leandro, CA, and the surrounding Bay Area, Fire & Water Damage Recovery is an ideal partner for any home disaster. Their combination of rapid, 24/7 response and a deeply compassionate, professional approach makes them a standout choice. In a time of crisis, they provide not only the technical expertise needed to restore a property but also the human kindness required to make a difficult situation manageable. The numerous positive reviews highlight a company that is committed to honesty, clear communication, and meticulous workmanship, ensuring that every client feels "in good hands." By choosing Fire & Water Damage Recovery, locals are getting a team that truly cares about their well-being and is dedicated to turning a disaster into a smooth, stress-free experience. Their commitment to the community makes them a trusted and valuable resource for anyone in need of expert restoration services.
Fire & Water Damage Recovery Services
Water Damage Restoration Service
- Fire damage cleanup & repair
Our trained experts are on hand to offer a quick response to fire damage in San Francisco and beyond. We have almost two decades of experience in restoring fire and water-damaged items and spaces and can clean your space after an emergency.
- Water damage-related cleanup & repair
We offer residential and commercial water damage cleanup in Santa Clara. We guarantee a quick response so that secondary damage is minimized, preventing mold spore colonization or hardwood floor damage. Our experienced techs can save property from further damage with a quick response!
- Water removal
- Air Ducts
- Air Scrubbers
- Art Restoration
- Art Restoration and Vital Document Recovery
We coordinate the salvage of special items that are damaged but not scorched, such as paintings, documents, medical records or important legal paperwork. We send these to a company that freeze-dries the items and slowly thaws them using a sublimation process with specialized equipment.
- Board Ups
- Broken Pipe
- Catastrophe Services
- Commercial Buildings
- Commercial Property
- Commercial Water Damage Restoration
Whether your water damage has been created by extreme weather or through faulty plumbing, Fire & Water Damage Recovery can help. We understand you want to stay open and we will work around your schedule to help you keep your downtime to a minimum. We guarantee all of our services.
- Complete Restoration Services
- Complete Structural Drying
- Content Pack Out, Restoration and Storage
We specialize in the complete pack-out and restoration of the salvageable contents of your property. We want to ensure that you not only get the inside of your property restored to its original condition but also the salvageable items in it. Restoration services include cleaning furniture and tech.
- Disaster Recovery
- Document Recovery
- Dry Ice Blasting
- Drying And Dehumidification Equipment
- Drying and Dehumidification
As part of our overall water damage restoration services, we quickly engage in drying and dehumidification to prevent the development of mold and damage to hardwood, plaster and vinyl in your home or business.
- Electronics Recovery
In the event of water or fire damage, we offer electronics restoration services in Stanislaus County and beyond. We can restore electronics which have been damaged by smoke and can often replace casing of electronic appliances that have been melted by fire.
- Electronics Restoration
- Emergency Management
- Emergency Response
- Emergency Water Extraction
- Facilities Maintenance
- Fire Damage Restoration
Fire damage restoration entails the total cleanup of your property and possessions and returning them to their pre-incident condition. This is properly done by trained and certified technicians using special equipment and cleaning products.
- Fire and Smoke Damage Restoration
After a fire, a board-up of your property may be necessary to secure your property and prevent future damage from vandalism, theft or bad weather. Broken windows, damaged doors, openings in the roof and other open areas will be boarded up.
- Free Assessment
- Hardwood Floors
- Insurance Adjuster
- Insurance Claims
- Musical Instruments
We can take care of restoring musical instruments of all kinds, including brass instruments, wood instruments, pianos, and acoustical instruments such as cellos, guitars, or mandolins.
- Odor Removal
Our technicians will identify the source of the odor, remove the source and employ proper cleaning methods and cutting-edge products to fully clean the area. For deodorizing, we use the strongest commercially available oxidant, which destroys the odor-causing molecules rather than covering it up.
- Portable Fences
- Property Damage
- Property Management
- Residential Water Damage Restoration
Whether the water damage that your home is experiencing is plumbing or weather related, you should call Fire & Water Damage Recovery right away. We are here to help you through all your water damage needs. Call FWDR today!
- Risk Assessment
- Sump Pumps
- Temporary Repairs
- Trauma Scene Clean
- Victims Assistance
- Walls Or Ceilings
- Waste Management
- Water Leaks
- Weather Damage
- Wood Floors
Fire Damage Restoration Service
- Board Ups
We offer board-up services to the greater Modesto area. Board-ups secure your property after an incident to prevent vandalism, theft, or further damage from bad weather. Board-ups are a necessary part of disaster cleanup! Leave yours in the hands of professionals.
Fire & Water Damage Recovery Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Fire & Water Damage Recovery Location
Fire & Water Damage Recovery
2495 Washington Ave, San Leandro, CA 94577, USA
Fire & Water Damage Recovery Reviews
cleanestimatewallscrewfloorworkpatientplandisasterremediation
★ 5★ 4★ 3★ 2★ 1Mike and his team at Fire & Water Damage Recovery were an absolute godsend during one of the most stressful times of our lives. After a major water leak caused significant damage to our home, we were overwhelmed and unsure of what to do next. That’s when Mike stepped in — and we’re so grateful he did.From the first visit, Mike was calm, compassionate, and incredibly professional. His crew arrived quickly, assessed the damage thoroughly, and immediately got to work. Their response time was amazing, and they handled everything — from water extraction and drying to restoring damaged areas — with precision and care.What really stood out was the team’s honesty and clear communication. Mike kept us informed at every step and treated our home like it was their own. The quality of their work is outstanding.If you’re dealing with fire or water damage and want a team you can truly trust, call Mike and the professionals at Fire & Water Damage Recovery. They turned a disaster into a smooth, stress-free experience — and we can’t thank them enough.
Jul 24, 2025 · Rahul SharmaI worked with Chrissa, Justin, and the WDR team twice in three months for two separate and unfortunate water damage situations. Chrissa usually handles office calls and scheduling, and her customer service is excellent - always answered calls (which is so important in these situations), scheduled quickly, and kept us posted on all progress. Justin is the site inspector and came by to evaluate the damage and planned repair. He provided estimates within a day, and we were able to get a restoration team on site for full restoration within a day or two (probably sooner if it was an emergency). Lastly, and most importantly, the restoration team was so considerate of my space, lining the floors to protect them, covering the walls to restrict dust, working efficiently, removing all trash and debris, and leaving everything clean. You never want to be in a situation where you have to call WDR, but I would definitely recommend them for a smooth restoration!
Mar 27, 2025 · Rita TanThis company was very helpful when I called to get information on water damage. They explained everything clearly and were patient with me. The workers handled all my personal belongings with care and are very nice. I will definitely call them again next time a disaster happens. I now know who to call for restoration.Thank you!
May 21, 2025 · kitty lvrUpdate: I'm upping to 2 stars because Fire & Water did offer a partial refund — after we filed a complaint with the Contractors State License Board. I appreciate that they responded eventually, but only after a lot of effort and escalation on our part.I hired Fire & Water Damage Recovery for water remediation after a sewage backup, and I'm honestly shocked at how bad the experience was--especially considering the nearly $5,000 price tag. For "emergency services," this was already overpriced, and that didn't even include the $3,000 we had to pay separately for asbestos abatement. To add insult to injury, we later had to pay another $2,200 to a second contractor to fix the mess they left behind.At the time, I trusted they would actually do what they promised: assess the damage thoroughly and clean it up properly. Spoiler alert: they didn't. They didn't even move furniture in the basement to check all the walls. A month later--after we moved the furniture ourselves--we found mold growing on two of the four walls they had "cleared." The floor was visibly bubbling in multiple areas they claimed to have inspected. It doesn't take a forensic scientist to figure out they missed a significant amount of water damage.We reached out again and they sent their project manager to inspect. He confirmed what we already saw: several areas of obvious water damage they had completely missed. But instead of taking any responsibility, they offered to charge us again to remove the water they failed to catch the first time. At that point, we no longer trusted them and needed to get the mold addressed ASAP, so we hired a second contractor--who confirmed the mold was caused by moisture left in the flooring after the overflow and charged less than half of what Fire & Water did.When we asked for a partial refund to cover the cost of the work they missed, they deflected, denied, and demanded proof from the second contractor--as if any contractor is going to draft a formal report for free just to wade into a legal pissing match. They also claimed "anything could have caused the mold," which was honestly laughable, given that the mold was growing in the exact places they skipped and directly above the visibly warped flooring. It was textbook water damage. The idea that it came from some random, unrelated source is insulting to anyone with eyes.On top of everything, they tried to push us to go back to our insurance to get more money, suggesting, "Oh, people do that all the time for missed water damage." Really? So now they're essentially advising us to scam the insurance company because of their own failure? It's bad enough they missed crucial damage, but they were more than willing to try to milk the situation even further.And look, I hate writing negative Yelp reviews. If you check my profile, you'll see I'm usually handing out 5 stars like Halloween candy. I genuinely prefer to resolve things directly and be reasonable--especially in this case because I know most people dealing with water damage are stressed, angry, and overwhelmed. But we were kind. We were calm. We gave them multiple chances to make it right. And they still couldn't be bothered.Bottom line: I would strongly recommend steering clear of Fire & Water Damage Recovery. They do the bare minimum, charge a premium, and then act like any fallout is a mystery. I'm reporting them to the Contractors State License Board and considering small claims court--because that's how seriously I take this. I just wish they had taken the work (and their responsibility to their customers) half as seriously as I did.
Jul 02, 2025 · Kathleen CowanThese guys came through for me during the sale of my home, and it might have fallen through if it werent for the expedient service of Fire & Water Damage Recovery. They not only met our expectations but exceeded them. Cannot understate how grateful I am.
Jul 29, 2025 · Mike A
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