Aspen Disaster Recovery Services, LLC Photos








Aspen Disaster Recovery Services, LLC Introduce
Introduction / Overview
When a sudden disaster strikes your home or business in Kentucky—from a burst pipe to a devastating fire—you need more than just a cleanup crew. You need a trusted, full-service general contractor who can handle the entire process from emergency mitigation to final reconstruction. This is where Aspen Disaster Recovery Services, LLC, a highly-regarded, women-owned business based in Louisville, steps in. They are dedicated to restoring not only your property but also your peace of mind.
Aspen Disaster Recovery Services, LLC, expertly combines two critical roles: they are specialists in emergency disaster recovery and licensed general contractors/remodelers. This unique combination allows them to provide a seamless, start-to-finish solution for their residential and commercial clients. They manage the initial trauma and cleanup—such as water extraction, drying, and mold remediation—and then follow through with the necessary reconstruction and remodeling to bring your property back to its original condition, or even better.
In the stressful aftermath of an unforeseen event, Kentuckians can rely on Aspen’s commitment to personalized service and a focus on exceptional quality. Their dedication to professional and clear communication, as noted by numerous satisfied customers, sets them apart in the construction and restoration industry. Whether you're dealing with extensive smoke damage, a flooded crawl space, or simply planning a major home renovation, Aspen Disaster Recovery Services, LLC is equipped with the expertise and experience to guide you through every phase of the project.
Location and Accessibility
Aspen Disaster Recovery Services, LLC is strategically located to serve the needs of the greater Louisville area and surrounding regions. Being a local Kentucky business, their team understands the unique construction challenges and emergency response needs of the community.
Their primary physical location is:
3214 7th Street Rd, Louisville, KY 40216, USA
This central location in Louisville, Kentucky, positions them perfectly to provide timely and efficient emergency services to the Louisville Metro area, extending their professional reach to Southern Indiana and all surrounding areas. This wide service area ensures that a dependable, high-quality general contractor is accessible for both immediate disaster situations and planned remodeling projects across a significant portion of the Kentucky and Southern Indiana region.
It is important to note that while their business hours may typically be Monday through Friday, 8 AM to 5 PM for general inquiries, their emergency services are available around the clock—24 hours a day, 365 days a year—to respond swiftly to water, fire, or other disaster emergencies. For an unexpected crisis like a sump pump failure or a major roof leak, their proximity and commitment to a rapid response are invaluable to local property owners.
Services Offered
Aspen Disaster Recovery Services, LLC offers a comprehensive suite of services that cover both emergency mitigation and long-term general contracting and remodeling, ensuring that clients only need to deal with a single company for total property recovery. Their core competencies are available for both commercial and residential properties.
The extensive range of services includes:
- Water Damage Restoration Service: This covers all types of water-related issues, including water damage-related cleanup and repair, complete water damage recovery, and addressing specific causes like flooded basements, malfunctioning drains, and hot water tank floods.
- Emergency Services Available: They offer 24-hour emergency services for urgent situations such as burst pipes, severe storm damage, and immediate water extraction needs.
- Fire Damage Restoration: Full fire damage cleanup and repair, including managing the complex issues associated with smoke damage and soot removal.
- Mold Damage Restoration: Professional assessment and removal to address and remediate hazardous mold growth caused by moisture intrusion.
- Sewage Cleanup: Specialized cleanup for sewage or septic tank backups, ensuring affected areas are safely sanitized and restored.
- Rebuilds & Remodels: As licensed General Contractors, they provide complete construction services for reconstruction and remodeling projects, often following disaster mitigation.
- Reconstruction & Remodels: From rebuilding a portion of a structure damaged by fire to undertaking complete home renovations, they manage all phases of the construction process.
- Roofing: Professional services to repair or replace roofs, often necessary after storm or fire damage, or as part of a general remodel.
- Flooring: Installation and repair of various flooring types, completing the final steps of restoration or renovation.
- Painting: Interior and exterior painting services to finalize a remodel or restoration project.
- Crawl Space Water Damage: Targeted expertise in managing water infiltration and damage specific to crawl spaces and other hidden areas of a home.
Features / Highlights
What makes Aspen Disaster Recovery Services, LLC a standout choice for the Kentucky community goes beyond the list of services. Their business model is built on principles that directly address the most common frustrations clients face during construction and disaster recovery projects. Their key features and highlights include:
- A Full-Service General Contractor: The ability to handle the project from emergency cleanup and mitigation all the way through to final reconstruction (Reconstruction & Remodels), eliminating the hassle of coordinating multiple contractors.
- Women-Owned Business: Identified as a women-owned business, demonstrating a commitment to diversity and often bringing a unique perspective to customer service and project management.
- Exceptional Communication and Transparency: Customer feedback consistently praises the team—particularly key contacts like Josh and Jamie—for being polite, knowledgeable, and maintaining excellent communication, which is crucial for managing insurance claims and project timelines. As one customer noted, they were successful where other contractors failed at communication.
- 24/7/365 Emergency Availability: They are ready to respond to water and fire damage emergencies at any hour, any day of the year, providing vital immediate service to minimize damage and recovery time.
- Insurance Claims Expertise: They are accustomed to working directly with insurance companies. They can quickly provide accurate quotes and documentation, simplifying the claims process and reducing stress for the homeowner or business owner.
- High Quality of Workmanship: Customers frequently highlight the quality of the work, from the initial water damage repair to the final installation of a new roof, confirming their commitment to professionalism and job well done.
- No Unagreed Charges: A specific highlight from customer testimony is the transparency in billing and a lack of the "add on unagreed charges" that plague many contractor experiences, building strong trust with clients.
Contact Information
For both emergency needs and planned remodeling projects in the greater Louisville area, Aspen Disaster Recovery Services, LLC is ready to take your call. Their contact information is as follows:
Address:
3214 7th Street Rd, Louisville, KY 40216, USA
Phone:
(502) 909-3995
Mobile Phone:
+1 502-909-3995
What is Worth Choosing
Choosing a general contractor, especially for disaster recovery, is a decision based on trust, capability, and accountability. For Kentuckians, Aspen Disaster Recovery Services, LLC stands out as a superior choice for several compelling reasons. The single greatest advantage is their dual expertise as both a disaster restoration company and a licensed general contractor and remodeler. This means that after the initial catastrophe is mitigated—the water dried out, the mold removed, or the fire debris cleared—the same trusted, professional team remains on-site to handle the full Rebuilds & Remodels. This continuity eliminates the risk of communication breakdown and delays that often occur when handing a project off from a restoration crew to a separate general contractor.
Furthermore, the customer experience is consistently highlighted as a core strength. The company’s commitment to clear, proactive communication and professionalism, exemplified by team members like Josh and Jamie, transforms a typically difficult and frustrating process into a manageable one. Clients are ensured that there will be no surprise charges and that the timeline and quality of work will be kept to the highest standard. One client mentioned, "They did an excellent job... and communicated with me very well," which speaks directly to their customer-centric approach.
Finally, supporting a local, women-owned business that dedicates itself to personalized service and a full-spectrum recovery model is a valuable decision for any property owner in the Louisville Metro area. Whether facing a devastating emergency like a leaking roof or a sewage backup, or planning a non-emergency complete home renovation, Aspen Disaster Recovery Services, LLC offers the expertise, integrity, and peace of mind you deserve.
Aspen Disaster Recovery Services, LLC Services
Water Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Painting
- Remodeling
- Roofing
- Sewage cleanup
- Water damage-related cleanup & repair
- Commercial And Residential Services
- Complete Home Renovations
- Crawl Space Water Damage
- Disaster Recovery Services
- Emergency Services Available
- Fire Damage Restoration
- Hour Emergency Services
- Leaking Roofs
- Mold Damage Restoration
- Personalized Service
- Rebuilds & Remodels
- Reconstruction & Remodels
- Restoration & Rebuilding
- Smoke Damage
- Sump Pump Failures
- Water Damage Recovery
- Water Damage Restoration Commercial
Aspen Disaster Recovery Services, LLC Details
From the business
- Identifies as women-owned
Aspen Disaster Recovery Services, LLC Location
Aspen Disaster Recovery Services, LLC
3214 7th Street Rd, Louisville, KY 40216, USA
Aspen Disaster Recovery Services, LLC Reviews
basement
★ 5★ 4★ 3★ 2★ 1Had a great experience with Aspen. In prior instances where we worked with general contractors they were usually bad at communication, timeliness, quality of work and a couple tried to add on unagreed charges on the final bill. None of that with Aspen. The team was exceptionally polite and capable, Josh in particular who we dealt with as a main point of contact was very knowledgeable.In our case, we had water damage from an appliance. The team was able to turn around a quote and get it in the hands of the insurance company quickly. Would highly recommend and definitely rehire.
Feb 16, 2020 · Jason RoweThey did an excellent job installing the roof and cleaning up. They even did a some extra work. Jamie was very helpful and communicated with me very well. I appreciate Josh and Jamie, along with the other workers. I would recommend them for sure. Job well done Aspen!
Jul 15, 2022 · LaTress GarrisonAspen DRS did a great job! I had been looking for a company that could see my vision..and they Aced it! We had an existing deck with multiple post and flooring issues- Now I have exactly what I asked for and very fair price! Also helped with water damage from a bathroom. Friendly, Respectful and Trustworthy staff! Definitely would call again.
May 20, 2021 · Sandra KrummaWhen we discovered that the flooring in our bathroom needed to be replaced due to water damage, we gave Aspen DRS a call. They came out the same day we needed the repair and had the flooring promptly replaced. They were quick, courteous, and did a great job. They were a lifesaver because we had company visiting and needed a working toilet. I would highly recommend them! They saved us from what could have been a very difficult weekend!
Jun 17, 2021 · Tracee GrantAfter our fire, it seemed like our world had crashed. Josh and Jamie from Aspen DRS showed up with their clean up team and the job started almost the moment they touched down. We were back in our house within a month to complete upgrades and a new refreshing look on the world. We appreciate all their hard work and would recommend for any construction needs.
Apr 21, 2021 · Nick C
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