Tri-State Cleaning and Restoration Photos










Tri-State Cleaning and Restoration Introduce
Welcome, Indiana residents, to a closer look at a local business that stands ready to assist you in your home’s greatest times of need, as well as its everyday maintenance. Operating out of the Richmond, IN area,
Tri-State Cleaning and Restoration
is not your typical cleaning service; it is a full-service provider specializing in both professional residential and commercial cleaning and critical disaster restoration.In the heart of the Hoosier State, homeownership often comes with its share of challenges, from unexpected pipe bursts and basement floods to the devastation of a fire. When these emergencies strike, local families and business owners need a reliable, professional, and compassionate team to turn to—one that understands the urgency of the situation. Tri-State Cleaning and Restoration has built its reputation on being that dependable partner, offering comprehensive services that clean, restore, and ultimately help return life to normal as quickly as possible.
Beyond the emergency services, the business also ensures your home’s everyday comfort and cleanliness are maintained with exceptional carpet and upholstery care. Whether you are dealing with years of accumulated wear, pet stains and odors, or the aftermath of a disaster, Tri-State Cleaning and Restoration brings dedication, advanced equipment, and a personal touch to every job, making them a cornerstone of home care in the Richmond community and surrounding regions.
The true measure of a business is often found in the personal relationships and unwavering support it offers during stressful times. Customers consistently highlight the team's professional yet genuinely kind and supportive approach, transforming a catastrophic event into a manageable recovery process. From coordinating with insurance to offering emotional support, the commitment to the customer goes far beyond the technical cleaning and restoration work.
Location and Accessibility
Tri-State Cleaning and Restoration proudly serves the local Indiana community from its facility in Richmond. Being a locally centered business means the team is positioned to respond quickly to the needs of residents and commercial clients in the area, offering a crucial advantage when every minute counts in a restoration emergency.
The primary location for Tri-State Cleaning and Restoration is situated at:
711 S H St, Richmond, IN 47374, USA
While the nature of their work often requires them to travel to your home or business for on-site services, the central location in Richmond helps facilitate fast dispatch times for emergency calls. For customers visiting the facility or coordinating logistics, the business ensures accessibility is not an issue. They provide a wheelchair accessible parking lot, ensuring that all community members can easily conduct necessary business in person. The focus on local, on-site services underscores their commitment to being an active, reliable part of the Richmond, Indiana community.
For any inquiries or to schedule a service, their primary local phone numbers are readily available, ensuring a direct line of communication with a dedicated local team member.
Services Offered
Tri-State Cleaning and Restoration offers a comprehensive suite of services tailored to both routine property maintenance and emergency disaster recovery for residential and commercial clients across Indiana. These professional services fall primarily into two categories: Cleaning Services and Restoration Services.
- General Carpet Cleaning
- Home Carpet Cleaning
- Area Rug Cleaning
- Pet Stain & Odor Removal (often requiring special enzyme treatments)
- Upholstery Cleaning (including sofas and chairs)
- Tile Floor Cleaning
- Upholstery and Tile Cleaning
The cleaning services are designed to revitalize your living and working spaces, removing deep-seated dirt and stains that regular cleaning cannot handle. Using powerful equipment like truck-mounted extraction systems, they ensure a deep, thorough clean that leaves carpets, upholstery, and tile floors looking and smelling like new.
In emergency situations, the focus shifts to mitigation and restoration:
- 24 Hour Emergency Service
- Water Damage Restoration / Flood and Water Restoration Services
- Fire Damage Restoration Service / Fire Restoration
- Smoke Remediation / Smoke Restoration
- Fire Damage Cleanup & Repair
- Home Restoration Services
Their restoration division is equipped to handle the distress of water damage, flood damage, fire and smoke damage. This critical work includes everything from water extraction and drying to smoke and soot removal, ensuring the structure of your home or business is stabilized and restored to a safe, pre-loss condition. Their expertise in smoke remediation is particularly crucial for removing lingering, harmful odors from the structure and contents of the property.
Features / Highlights
What makes Tri-State Cleaning and Restoration a premier choice for Indiana residents is not just the range of services, but the commitment to quality, efficiency, and customer care that defines their operation.
24 Hour Emergency Service:
Available around the clock, this feature is vital for fire, flood, and water damage, where rapid response is key to mitigating further property loss and preventing secondary damage like mold growth.Advanced Cleaning Technology:
The use of state-of-the-art equipment, such as powerful truck-mounted extraction units, ensures superior cleaning results, especially for deep carpet cleaning and efficient water removal during restoration jobs.Comprehensive Interior Cleaning:
They cover all major surfaces—carpet, area rugs, upholstery (sofas and chairs), and tile floors—allowing customers to rely on a single, trusted provider for a complete home refresh.Personalized Customer Care:
Customers repeatedly praise the staff, noting the owner, Mendy, for her personal involvement, kindness, and genuine emotional support during highly stressful restoration events. This level of caring attention is a significant differentiator.Pet-Friendly Cleaning Solutions:
Their ability to effectively treat tough stains and odors, including those caused by pets using specialized enzyme cleaners, is a valued service for local pet owners.Insurance Claim Assistance:
The team goes above and beyond to help customers navigate the often-complex process of filing an insurance claim, even when it falls outside their direct responsibility, demonstrating a full-circle commitment to customer recovery.Onsite Services:
All services, whether cleaning or restoration, are provided conveniently at the customer's residential or commercial location.Commitment to Exceptional Results:
The team prides itself on getting spots out that previous professional cleaners could not remove, showcasing an expertise and dedication to achieving the best possible outcome for every client.Competitive and Reasonable Pricing:
Customers are often pleasantly surprised by the reasonable charges, especially for the high level of service and care provided during intensive restoration projects.
Contact Information
For emergency restoration needs or to schedule professional cleaning for your carpets and upholstery, the local team at Tri-State Cleaning and Restoration in Richmond, Indiana is ready to take your call.
Address:
711 S H St, Richmond, IN 47374, USAPrimary Phone (Emergency/General Service):
(765) 939-3900
Their dedication to the community means they are accessible and responsive, making it easy to get the immediate help you need during a disaster or to book a convenient appointment for routine cleaning.
What is Worth Choosing
Choosing a local service provider for both cleaning and emergency restoration is a significant decision. For Indiana residents, especially those in the Richmond area, Tri-State Cleaning and Restoration stands out for a few compelling reasons that go beyond mere service delivery.
First and foremost is their
commitment to the customer's well-being
, which is consistently highlighted in customer feedback. In the chaotic wake of a flood or fire, the emotional support and personal kindness provided by the team, including the owner, can be just as important as the physical restoration work. This genuine care, where they treat a client's catastrophe as their own, fosters a deep sense of trust and support that is invaluable during a crisis.Secondly, their
expertise in restorative cleaning
offers exceptional value. Their ability to tackle challenging jobs—like pet odors that other professionals missed, or making a decades-old carpet look new again—proves that they possess both the technical skill and the dedication to achieve superior results. They don't just surface-clean; they actively restore materials to their best possible condition. The combination of using advanced methods like truck-mounted extraction and specialized treatments ensures not only a clean home but a healthier one.Thirdly, the
24-hour emergency response
for water and fire damage is a critical service for any homeowner. The promise of an immediate, professional arrival with the right equipment for a major catastrophe provides residents with crucial peace of mind. This rapid action is essential for minimizing damage, reducing overall repair costs, and significantly speeding up the recovery process.Finally, by being a locally owned and operated business, Tri-State Cleaning and Restoration is deeply invested in the Indiana community. They are neighbors helping neighbors, offering transparent pricing and a level of accountability that only a local enterprise can provide. For any cleaning project or unexpected disaster in your Richmond, IN home or business, Tri-State Cleaning and Restoration offers not just professional service, but a true partnership in care and restoration.
Tri-State Cleaning and Restoration Services
Carpet Cleaning Service
- Area rug cleaning
- General carpet cleaning
- Pet stain & odor removal
- Upholstery cleaning
- 24 Hour Emergency Service
- Carpet And Tile Cleaning
- Carpet Cleaning, Upholstery Cleaning
- Cleaning And Restoration Services
- Fire And Smoke Damage
- Fire Restoration
- Flood And Water Restoration Services
- Home Carpet Cleaning
- Home Restoration Services
- Smoke Remediation
- Smoke Restoration
- Sofa And Chairs
- Steam Clean
- Tile Floor Cleaning
- Truck Mounted Extraction
- Upholstery And Tile Cleaning
- Water Damage
Fire Damage Restoration Service
- Fire damage cleanup & repair
Tri-State Cleaning and Restoration Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible parking lot
Tri-State Cleaning and Restoration Location
Tri-State Cleaning and Restoration
711 S H St, Richmond, IN 47374, USA
Tri-State Cleaning and Restoration Reviews
companyhousebasementcrewofficeroomsootownermanagementinsurance
★ 5★ 4★ 3★ 2★ 1I cannot say enough about Tri-State Cleaning and Restoration! Mendy, the owner, personally responded to a flood in our basement on a weekend. She was professional yet so so kind! She treated my family as her own and even explained the equipment to our little kids entertaining all of their questions! She took a personal interest in our catastrophe and offered so much emotional support during the entire process! She stayed late into the night pumping, squeegeeing and chatting! We felt so supported by her. She went above and beyond to help us receive our claim from the insurance company even when that was not her responsibility. We’ve dealt with restoration companies before when our house in NC was hit by a hurricane and this was a much more positive experience. We may have walked away from this disaster a little sick to our stomachs, but thanks to Mendy’s care and dedication, we were able to hold our heads high. We braced ourselves for an earth shattering bill, but what Menday charged us was unbelievably reasonable! We are so thankful for Mendy and her business! If you need restoration services, don’t hesitate for one minute! Tri-State is the best!
May 09, 2025 · Sarah BurketI can not say thank you enough. Their services are top notch, my carpet looks and smells amazing. The cleaner that came to clean my carpet was Mindy and she was above professional, kind, courteous, and her communication was above and beyond. Mindy was very kind to not only me but also my dogs and granddaughter. I would highly recommend that if your needing your carpet cleaned to please call them, their services are about and beyond amazing. Thank you so much Mindy for your amazing hard work, my carpet is not only clean, it smells great and looks newer as it has been in this house since at least 1970 and you managed to make it look new again. I appreciate your hard work. You come highly recommended by me, so please if your needing your carpets done please call them they are amazing,
Oct 31, 2022 · Delon NeeceVery professional! Workers are great and very friendly! Did wonderful after my house flooded my carpet looks brand new! (Better then before I moved in that a another company came in and did) I will recommend them to everyone! 10 out of 10!
Oct 26, 2023 · Autumn TitusWe had a kitchen flood a week before Christmas and Mendy (the owner) showed up within 30 minutes of finding the water in our house and has been on top of things ever since! She has been extremely helpful through the whole process from dry out, to navigating our insurance claim, and most recently, getting our house put back together! Travis, her finishing foreman, is super kind, professional, and does wonderful work! You won’t go wrong with this team. They made a stressful time as smooth as can be expected. We are forever grateful!
Feb 24, 2022 · Meredith LevelIn the past, Tri-State has done a wonderful job cleaning my carpet. Now, under the new ownership, I will no longer recommend them. I had 6 rooms of carpet cleaned this week. The crew that was sent did not respect my furniture, or my request to extract more water from the carpet. The carpet was left so wet, it took 36 hours to dry, using 2 large fans, ceiling fans, and the furnace fan. In the past, I highly recommended Tri-State to family and friends. Again, I will no longer do so. Thank you.
Oct 11, 2019 · Alice Ferguson
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