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Performance Introduce
Introduction / Overview
For homeowners and businesses across the Iowa City, Coralville, and North Liberty corridor, dealing with unexpected property damage from water, fire, or mold can be one of the most stressful experiences imaginable. This is where Performance Restoration, a trusted and highly-regarded local company, steps in. Operating out of North Liberty, Performance Restoration specializes in a comprehensive range of disaster recovery and restoration services, designed to take a structure that has been compromised by an emergency and return it to its pre-loss condition. Their expertise covers everything from simple burst water pipes and subsequent mold concerns to major structural damage caused by fire or catastrophic sewage backups.
What truly sets Performance Restoration apart in the Iowa service industry is not just the scope of their technical capabilities—which includes advanced water removal, drying, and structural mitigation—but their commitment to customer care. In an industry often known for anxiety-inducing contractors, the company prides itself on a friendly, transparent, and highly professional approach. They understand that they are working on a client’s biggest investment and most personal asset: their home or business. This deep-seated commitment to trust, reliability, and compassion is consistently reflected in the glowing testimonials from homeowners in the Iowa City area, who often praise the team for going above and beyond the required scope of work. Performance Restoration doesn't just fix a physical mess; they work to alleviate the emotional distress that comes with sudden property damage, guiding Iowans through the complex insurance process while delivering diligent, high-quality restoration work.
Location and Accessibility
Performance Restoration is centrally located to serve the needs of the greater Iowa City metropolitan area and the surrounding communities, providing rapid response times when disaster strikes. Their North Liberty headquarters ensures that they can quickly dispatch their experienced teams throughout the region to handle emergencies without delay.
The company’s local address is:
740 Liberty Way Ste 1, North Liberty, IA 52317, USA
In line with providing accessible and convenient service to all members of the community, Performance Restoration’s physical office location offers practical accessibility features. Visitors requiring access to the facility can utilize the dedicated wheelchair accessible entrance and the convenient wheelchair accessible parking lot. However, the core of their accessibility is their mobile service model. Because most of their work is performed on-site at the client’s affected property—be it a residence or commercial facility—their service is brought directly to the location of the need, ensuring convenience during a time of crisis for homeowners and businesses throughout the Iowa area.
Services Offered
Performance Restoration offers a full spectrum of cleaning, mitigation, and complete restoration services, covering all major types of property damage that can occur in Iowa homes and businesses.
- Water Damage Restoration Service: Comprehensive water damage remediation, including assessment, mitigation, and complete structural repair.
- Water Removal & Flood Cleanup: Rapid extraction of standing water and immediate drying of affected areas following floods, burst pipes, water intrusions, or sump pump failures.
- Sewage Cleanup & Mitigation: Safe, thorough, and hygienic cleanup, disinfection, and restoration following sewage backups or sewer line issues, a service that is critical for health and safety.
- Mold Mitigation & Remediation: Full service mold control including detailed inspection, cleaning, removal of damaged materials, and complete remediation to prevent future growth.
- Fire Damage Restoration Service: Specialized cleanup, deodorization, and structural repair after fire and smoke damage, restoring the property to a livable condition.
- Carpet Cleaning: Professional-grade carpet and upholstery cleaning, often utilized both as a stand-alone service and as part of the final restoration process.
- Structural Repair and Home Services: Comprehensive repair of damage to cabinets, subfloors, and other home elements ruined by water or fire, ensuring a seamless return to pre-loss condition.
- Emergency Response: 24/7 availability for immediate disaster mitigation, including water pipe issues and emergency structural drying.
Features / Highlights
The distinguishing factors for Performance Restoration emphasize their operational speed, thoroughness, and exceptional customer experience, which are highly valued by Iowa residents facing emergencies.
- 24/7/365 Emergency Service: Ready to respond to catastrophic failures like pipe bursts, sump pump failure, or flood events at any time of day or night, which is essential for limiting damage in a time-sensitive emergency.
- Compassionate and Transparent Team: Customers consistently highlight the team's ability to put them at ease during stressful times, offering clear explanations and maintaining an approachable, down-to-earth professionalism.
- Comprehensive Insurance Claim Assistance: The team is proactive in working with insurance adjusters, taking thorough photographic documentation, and helping clients navigate the complex claims process to secure appropriate coverage.
- Diligent and Clean Work Ethic: Reviews frequently mention the crew’s fast work completion and dedication to cleanliness, ensuring the job site is left cleaner than when they arrived—a rare and valued quality in the restoration industry.
- Full-Service Remediation-to-Repair: They handle the entire process from initial water extraction and mitigation (drying, disinfecting, mold removal) through to the final rebuild of damaged elements like cabinets, subfloors, and structural components.
- Mold Expertise: Offering detailed services including mold inspection, mitigation, remediation, and cleanup specifically related to water damage, addressing a key secondary concern following any water-related event.
Contact Information
If you are an Iowa resident or business owner in the corridor area and require professional water, fire, or mold damage restoration services, Performance Restoration can be reached through the following contact points:
- Address: 740 Liberty Way Ste 1, North Liberty, IA 52317, USA
- Phone: (319) 626-2292
- Mobile Phone: +1 319-626-2292
What is worth choosing
Choosing a restoration company in the wake of a home or business disaster is a critical decision, and for Iowans, Performance Restoration is worth choosing for several clear, experience-based reasons. The most compelling factor is the consistent evidence of their superior customer service and ethical business practices. In an industry where homeowners often feel vulnerable and anxious, Performance Restoration's team—from the on-site technicians like Billy and Shawn to the office professional, Lauren—is repeatedly described as helpful, kind, trustworthy, and dedicated. They not only execute technically challenging work, such as severe sewage backup cleanup or complete kitchen restoration from a pipe burst, but they do so with an unparalleled level of empathy and transparency. They take the initiative to communicate clearly, assist with the often-daunting insurance paperwork, and even perform minor, unrequested repairs—like fixing a front door—that signal a profound commitment to the client's overall well-being and peace of mind. For anyone in the Iowa City area facing the aftermath of fire, water, or mold damage, the proven combination of their comprehensive, 24/7 service capability (including water mitigation, mold remediation, and complete structural repair) and their deeply compassionate, reliable team makes them the unequivocal, trustworthy choice that eliminates the anxiety commonly associated with hiring contractors.
Performance Services
Water Damage Restoration Service
- Carpet cleaning
- Fire damage cleanup & repair
- Flood cleanup
- Flood restoration
- Mold cleaning
- Mold damage restoration
- Mold inspection
- Mold mitigation
- Mold remediation
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Water removal
- Fire Damage
- Fire Damage Restoration
- Fire Mitigation
- Fire Restoration
- Home Services
- Mold Remediation
- Sewage Mitigation
- Sewer Line Back Up
- Sump Pump Failure
- Water Damage Remediation
- Water Intrusion
- Water Mitigation
- Water Pipe
Performance Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Performance Location
Performance
740 Liberty Way Ste 1, North Liberty, IA 52317, USA
Performance Reviews
basementpipecleaningthe futurecarpetceilingreceptionistwashernamehonesty
★ 5★ 4★ 3★ 2★ 1Had a major sewage back up in my house, and was given Performance's name as being reliable and reasonable. Called them, and Billy was out the next day to do an assessment and give me an estimate. I thought is was reasonable since there were three areas that had to be cleaned, disinfected, and sanitized, Billy and Laura came in, set up, and very thoroughly and efficiently restored all thee areas. I was very impressed y the quality of their work, and I have added them to my go to list of contacts. I HIGHLY recommend them.
Jul 31, 2025 · George RickeyI can't reccomended Performance Restoration enough or cover how absolutely wonderful they are in a simple review. In short, you should have no hesitation or worry in hiring them for your job, big or small! They are my #1 company I will trust when needing work for myself, family, or friends.I had a pipe burst in my kitchen & caused damage to my kitchen & dining room. It caused warping to my subfloor, ruined cabinets, panty. Etc- a mess!Billy & Shawn came out & got straight to work! They eased my mind instantly as they have such a warm & comforting presence. They explain everything upfront & as they go, as well as always being available for questions or concerns. They are down to earth, reliable people that put you at ease to have on the job. They took a lot of pictures prior to starting which not only helped file the claim for my insurance but made sure to be here when the adjuster was out & helped me in the whole insurance process. Billy & Shawn were helpful every step of the way. They got all the work done FAST & were very clean- oh my goodness, they left my house way cleaner than when they arrived each time they came! They offered to help box up my cabinets/pantry, move 75 gallon aquarium, furniture, you name it- they didn't shy away or go without offering to help do anything that would help me.The receptionist/office professional, Lauren, is not to go unmentioned as she is truly wonderful as well! She is amazing at communicating, easy to get ahold of, is incredibly helpful, & so kind. She even spoke to my insurance to help move things along quickly too.I feel like I could go on & on as to all of the positives to each person & the completion of their work & still not do justice to how truly wonderful they all are- it's absolutely rare to have such dedicated, diligent, hard working individuals that are as kind as they are helpful & trustworthy! There is no way I would ever contact anyone other than them for future projects nor will anyone I know. My insurance agent even took their information to pass along as they were so impressed & noted how rare it is to find professionals like them!As a homeowner for over 20 years I've had my share of home repairs & the need to hire professionals for all types of jobs. I get so much anxiety from a few past poor conpanies, as many of us have, but this company is not that- Billy & Shawn at Performance Restoration go beyond what you would list for ideal qualities & performance of contractors/professionals you would want on your job.Our homes are not only the biggest investment most any of us will make in our lifetime, but also the most personal & valuable asset that doubles as our place of safety & comfort. Don't take shortcuts or make mistakes on who you invite in or hire to do work- Billy & Shawn at Performance Restoration are the only ones I can undoubtedly trust & reccomend in their business. You won't regret hiring the right people for the job- give them a call!-Mandy HIowa City, IA05/19/25Edit- I almost forgot to mention they fixed my front door without my asking (was bottom of my list given the state of my house but frustrating & on my to-do). I still can't believe it. Seriously I could go on & on, & know I'm missing so much of how above & beyond they are individually & as a team but the best is just to call them & find out for yourself. They are a model of what not only good business but good people are. ♡Note to the team: Thanks again to you all! I appreciate you beyond what I can express.MH
May 19, 2025 · MandyWe had a washer leak (upstairs) and water dripping from our basement ceiling. My wife received a recommendation for Performance Restoration from a work colleague. They were at our house within 2 hours. They were professional, kind and very honest. They could have promoted their own business but told us we'd save money by renting fans and dehumidifiers from Corridor Equipment (also amazing). This happened on Wednesday. They came back Friday to check moisture levels again and repositioned fans/de-humidifiers to ensure the most efficiency. They didn't stop there. They came back Monday morning to test again and ensure all the moisture was gone--it was! They were incredibly kind to our 2 year old daughter, letting her "help" with the inspection. On top of all that, they wrapped up all the cords from the fans and dehumidifiers and put them by our front door. They did all of this and didn't charge us a dime! I felt like I was stealing something. These people are amazing--incredibly grateful we called them.
Apr 28, 2025 · Mike HobergThis was the second time I had water damage from a frost damaged water pipe. I was feeling stressed by the prospect of having to go through the repair and restoration process again. However, I immediately felt supported by Bill and Lauren from PERFORMANCE RESTORATION as they worked through the process with me. Each step of the process was clearly communicated and the effort unfolded exactly as was described. The cost estimate at the beginning was very good and tracked very closely with the final invoice. Bill and Lauren went above and beyond to ensure that they coordinated well with me and made efforts to make the process as easy as possible for me. Thank you for all your hard work and the beautiful job you did making my basement safe again. I would definitely recommend this team, and I will reach out to them again in the future if I need any other services.
May 17, 2025 · Merete IbsenI cannot say enough great things about Performance Restoration. They were quick, efficient and very knowledgeable. On top of being excellent at their job, they were incredibly kind. Our washing machine leaked and they helped us target the wet spots and get them dried quickly! I would recommend this team to anyone and everyone!
Apr 01, 2025 · Paige Hoberg
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