Hays + Sons Corporate Headquarters

- 800 Thompson Rd, Indianapolis, IN 46227

Introduction / Overview

When disaster strikes a home or business in Indiana, finding a reliable, experienced, and compassionate general contractor is the top priority. For Hoosiers facing unexpected property damage, Hays + Sons has established itself as a full-service property restoration and general contracting company, ready to step in during a time of crisis. Founded in 1982, this organization brings decades of experience to the table, specializing in fixing structures that have suffered damage from water, fire, and weather-related issues. The company’s core business model is centered on providing emergency services, comprehensive mitigation, and complete reconstruction to restore properties to their pre-loss condition.

More than just a general contractor, Hays + Sons is a building restoration service with an eye toward comprehensive solutions. The breadth of their services ensures that property owners only need to work with one company from the initial emergency call—often 24/7 emergency response—through the final nail of the reconstruction phase. This integrated approach is designed to streamline a process that can be overwhelmingly complex, especially when coordinating with insurance carriers. By offering both the emergency mitigation work and the subsequent full-scale construction and remodeling services, they position themselves as a single point of contact for the entire recovery project.

Serving communities across Indiana, including Indianapolis, Lafayette, Fort Wayne, Muncie, Bloomington, and Crown Point, the Hays + Sons team is dedicated to restoring peace of mind along with physical property. Their commitment extends beyond a simple transaction; they are a licensed and insured company focused on a culture of excellence and customer support during their clients’ greatest time of need. They are an officially designated Indiana Veteran Owned Small Business (IVOSB), adding another layer of community-focused identity to their operations. This dedication to local communities and veterans is a significant highlight of their corporate identity within the state.

Location and Accessibility

The Corporate Headquarters for Hays + Sons is strategically located in Indianapolis, Indiana, placing them at the heart of the state for logistical command of their extensive service area. The headquarters serves as the central hub for the company's operations across Indiana and other regions. This central Indianapolis location allows for efficient deployment of personnel and equipment to emergency sites throughout the state.

The specific address for the Hays + Sons Corporate Headquarters is:

800 Thompson Rd, Indianapolis, IN 46227, USA

This location is designed with customer convenience in mind, and the facility includes a focus on accessibility. Key accessibility features available at the location include:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

This attention to physical accessibility demonstrates a professional consideration for all customers who may need to visit the office for consultations, reviews, or other business matters related to their property restoration or construction project. In addition to the corporate base, Hays + Sons maintains a network of offices across Indiana, including Indianapolis (another office listed at 757 E Murry Street for contents restoration), Lafayette, Muncie, Crown Point, Fort Wayne, and Bloomington, ensuring local teams are ready to respond to emergencies quickly, no matter where in the region a crisis occurs.

Services Offered

Hays + Sons offers a comprehensive suite of emergency restoration and general contracting services for both residential and commercial properties in Indiana. Their expertise spans the full project lifecycle, from initial emergency stabilization to final reconstruction and remodeling.

Key services provided by Hays + Sons include:

• General Contracting Services: Full-scale construction and reconstruction for homes and businesses, particularly following major property damage.
• Water Damage Restoration Service: Immediate emergency response to prevent further damage.
• Water Mitigation: Professional water extraction and structural drying using specialized equipment like air movers and dehumidifiers, with inspections to ensure complete dryness.
• Water Damage-Related Cleanup & Repair: Comprehensive cleaning and structural repairs necessary after a water event.
• Fire Damage Restoration Service: All-encompassing services following a fire, including soot and smoke cleanup and complete property reconstruction.
• Fire and Smoke Cleaning & Rebuild: Certified technicians skilled in all aspects of fire and smoke damage, from cleanup to structural reconstruction.
• Water Damage-Related Mold Removal: Identifying, mitigating, and removing mold growth resulting from water intrusion.
• Mold Remediation: Professional deodorization, biological organic growth removal, and air testing to ensure a healthy environment.
• Storm Damage Repair: Restoration and repair services for properties damaged by hail, wind, snow, rain, or lightning, restoring the structure to pre-storm condition.
• Board-Up Service: Securing damaged homes and businesses to protect them from the elements and unauthorized entry until restoration can begin.
• Personal Property Restoration: Detailed services including contents cleaning, electronics repair, artwork restoration, and climate-controlled warehousing for salvageable personal items.
• Building Restoration Service: General reconstruction and repair of properties, encompassing trades like carpentry, drywall, flooring, roofing, masonry, plumbing, electrical, and structural cleaning & demolition.
• Property Improvement Services: Providing additional contracting services such as roof repair and replacement, siding work, gutters and downspouts, and interior renovations.

Features / Highlights

Hays + Sons distinguishes itself within the Indiana general contracting and restoration market through several notable features that underscore their commitment to service, quality, and community involvement. These highlights are important for Indiana residents seeking a trustworthy partner for significant property projects.

Key features and highlights include:

• Full-Service Restoration and General Contracting: The company handles all phases of a project—from the initial emergency response and mitigation (drying, cleanup) to the final reconstruction and remodeling—providing a seamless experience for the customer.
• Emergency Services: Dedicated 24/7/365 emergency response teams are available to immediately address property damage, which is crucial for minimizing the extent of loss in water, fire, or storm events.
• Insurance Claims Expertise: Hays + Sons is recognized by most major insurance companies and works directly with carriers and adjusters to coordinate the claim process, which is a significant advantage for property owners navigating complex paperwork.
• Veteran-Owned Business: The company is an officially designated Indiana Veteran Owned Small Business (IVOSB), reflecting a commitment to supporting veterans and the local community.
• Trained and Certified Technicians: Their staff includes Certified Water Restoration Technicians and Certified Smoke & Odor Remediation Technicians, ensuring a high level of technical expertise for specialized restoration work.
• Advanced Technology: Utilization of state-of-the-art equipment, such as infrared cameras for moisture detection and Matterport™ digital technology for accurate insurance documentation.
• Multi-State Service Area: While headquartered in Indianapolis, the company’s services extend across Indiana, as well as into Ohio and Northern Kentucky, demonstrating a wide reach and capacity for large-scale operations.

Contact Information

For Indiana residents who require general contracting, restoration, or emergency services, the corporate headquarters for Hays + Sons is located in Indianapolis. It is important to note that for immediate emergencies, the company provides a dedicated 24-hour line to ensure prompt response.

Corporate Headquarters Address:

800 Thompson Rd, Indianapolis, IN 46227, USA

Primary Contact Phone:

(317) 781-2042

Mobile Contact Phone:

+1 317-781-2042

It is highly recommended that for all immediate property damage crises—such as a burst pipe, major roof leak, or fire—the emergency contact procedures outlined on the company's website or dedicated emergency line should be utilized to ensure the fastest possible dispatch of a response team.

What is Worth Choosing

Choosing a general contractor, especially for property restoration following a catastrophe, is a decision that relies on trust, capability, and consistent execution. For Indiana property owners, Hays + Sons presents a compelling option due to its comprehensive, end-to-end service model. The company's nearly four decades of experience in the restoration and reconstruction industry, starting in 1982, speaks volumes about their stability and commitment to the region.

The primary reason to choose Hays + Sons is the convenience and efficiency of their "full-service" approach. When a fire or flood damages a property, the homeowner often faces a complicated dance between multiple companies: one for emergency drying and cleanup (mitigation), another for contents packing and storage (pack-out), and a third general contractor for the actual reconstruction (rebuild). Hays + Sons integrates all these services under one roof. This single-source accountability can dramatically simplify the recovery process, which is especially beneficial given the high stress of dealing with property loss.

This all-in-one capability is also beneficial in how they manage the insurance process. Their established relationships with major insurance companies and their willingness to act as an advocate in the claims process can lift a huge administrative burden from the client. By providing comprehensive documentation, including using technologies like Matterport™, they aim to ensure that the scope of work is accurately conveyed and approved for payment, streamlining the financial component of the restoration.

While customer reviews show that a few clients have experienced challenges with project timelines and internal communication, particularly during high-volume periods, the positive feedback often highlights the quality of the final restoration work and the professionalism of specific regional teams. For example, some customers have praised the results of fire restoration, noting that the property was left looking as if the damage had "never happened," which is the ultimate goal of restoration services. This demonstrates that their core competency—complete property restoration—is highly effective.

Furthermore, their status as an Indiana Veteran Owned Small Business and their active community involvement provide reassurance that they are a local company deeply invested in the welfare and prosperity of their service area. For an Indiana resident, selecting a company that not only has the resources and technical certifications to handle complex damage (including mold remediation and water damage mitigation) but also an established history of service in the Hoosier state offers a valuable combination of expertise and local commitment.

Hays + Sons Corporate Headquarters

800 Thompson Rd, Indianapolis, IN 46227, USA