First Choice Services Photos










First Choice Services Introduce
Welcome, Maryland residents! If you're a homeowner or business owner in the Free State, you know that finding a highly skilled, reliable general contractor is essential, whether you’re planning a significant remodel or dealing with the aftermath of an unexpected disaster. We’re taking a closer look at a local firm that has established a reputation for professionalism and comprehensive service: First Choice Services. Located right in Arbutus, MD, this contractor is a cornerstone of the community, specializing in a powerful combination of property damage restoration and general contracting. This duality allows them to manage your project from the initial clean-up phase all the way through to final reconstruction and remodeling.
Serving both residential and commercial clients across Maryland and Delaware, First Choice Services understands the unique challenges of our region, from storm damage to the necessary plumbing repairs that sometimes baffle other contractors. Their commitment to excellence is not just in the final product but in the entire process, emphasizing clear communication, thorough execution, and genuine care for the client and their property. When you face an emergency or decide it's time for an upgrade, knowing you have a single, trusted team to handle every detail provides invaluable peace of mind.
This firm acts as more than just a contractor; they are a full-service recovery and improvement partner. The breadth of their expertise in disaster situations—fire, water, storm, and mold—ensures that every necessary step is taken to secure, stabilize, and sanitize your property before the reconstruction begins. This integrated approach saves time, reduces stress, and guarantees a seamless transition from mitigation to a beautifully restored or remodeled space. For anyone in the Maryland area seeking professional, expert contracting services, First Choice Services is certainly a company worth exploring.
First Choice Services operates from its primary location in the Baltimore County area, making it an accessible and local choice for property owners throughout Maryland and beyond. Their central office is situated at 4809 Benson Ave, Arbutus, MD 21227, USA. This Arbutus address places them strategically to serve the greater Baltimore metropolitan area, as well as extending services across Maryland and into Delaware. This local presence is key for emergency response, allowing them to dispatch teams quickly when time is of the essence, particularly for water or fire damage situations where immediate action can drastically limit the extent of the damage and subsequent repair costs.
For clients who may need to visit the office for consultations or to review plans, the location offers practical accessibility features. First Choice Services has ensured that their facility is accommodating to all visitors, including a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility reflects a broader professional standard of care and client focus. For those driving to the location, on-site parking is available, adding to the convenience. Being firmly rooted in the Arbutus community means that when you call First Choice Services, you are working with a local Maryland business that is familiar with local building codes, weather patterns, and the specific needs of properties in this region.
As a multifaceted general contractor, First Choice Services provides an extensive range of services that cover everything from emergency disaster response to general property upgrades. Their specialty lies in the crucial restoration processes following property damage, but their expertise as a contractor means they can handle the full reconstruction required to bring a property back to or beyond its pre-loss condition. Here is a list of their comprehensive offerings:
- Fire and Smoke Damage Restoration
- Water Damage Removal and Restoration
- Water Mitigation, Extraction, Drying, and Dehumidifying
- Residential and Commercial Property Damage Restoration
- Storm Damage Recovery and Wind Damage Repair
- Mold Remediation and Abatement for Residential and Commercial Properties
- Emergency Relief and Disaster Response
- Structural Damages Assessment and Structural Stabilization
- Board Up and Securing Property Services
- Debris Removal and Damage Cleanup
- Air Duct Cleaning and HVAC Cleaning
- Cleaning and Sanitizing Services
- Commercial Cleaning Services
- Moisture Detection Services
- Drywall Removal
- Temporary Fencing
- Home Remodeling and General Contracting (as seen through client reviews)
- Fixing Complex Plumbing Issues (as noted in customer feedback)
This extensive list demonstrates their capacity to be a one-stop-shop for property recovery and improvement projects, from the initial disaster assessment to the final touches of a remodeled space.
The core philosophy of First Choice Services centers on professional excellence, client-focused processes, and comprehensive project management. These operational highlights distinguish them in the competitive Maryland contracting market:
- Integrated Service Model: They offer a seamless transition from initial damage mitigation (fire, water, mold) to complete reconstruction and remodeling, eliminating the need for clients to hire and coordinate multiple different companies.
- High Standards of Professionalism: As illustrated in customer testimonials, the team, including project managers like "Rob," is lauded for being prompt, courteous, and professional. One client specifically mentioned the crew's diligence in covering walkways and maintaining cleanliness on the job site.
- Superior Communication and Availability: A standout feature is the commitment to constant, clear communication. Clients report that questions are answered quickly, even on weekends, ensuring homeowners are informed and comfortable throughout the project timeline.
- Problem-Solving Expertise: The company excels at fixing complex issues that other contractors couldn't resolve, such as a persistent basement bathroom plumbing problem mentioned by a satisfied customer.
- Focus on Customer Satisfaction: The process is designed to exceed customer expectations, providing a positive experience even for stressful projects like first-time home buyer renovations or basement remodels. Work is completed with such attention to detail that, upon completion, the only evidence of work is the "beautiful transformation."
- Accessibility and Convenience: The physical location in Arbutus, MD, offers practical accessibility, including a wheelchair accessible entrance and on-site parking.
For Maryland property owners needing emergency restoration services, planning a major remodel, or requiring specialized cleaning and mitigation, First Choice Services can be reached using the following details:
Address: 4809 Benson Ave, Arbutus, MD 21227, USA
Phone: (833) 843-7349
For anyone in Maryland, choosing the right general contractor can feel overwhelming. What makes First Choice Services a worthy partner for your next residential or commercial project? It comes down to their proven ability to handle complexity, their unwavering customer focus, and their comprehensive service offering.
Firstly, the ability to manage both the damage restoration and the subsequent reconstruction is a massive advantage. Disasters like a burst pipe or a small kitchen fire don't just require a contractor; they require a specialist in mitigation and clean-up, followed by a competent general contractor. First Choice Services brings these two essential roles together. They possess the necessary expertise for vital tasks like moisture detection, mold prevention, and structural stabilization, which are crucial precursors to any successful rebuild. They handle the "dirty work" of recovery—water extraction, debris removal, cleaning, and sanitizing—and seamlessly move into the general contracting phase, ensuring continuity, better project oversight, and more efficient timelines.
Secondly, the consistently positive feedback regarding their team’s professionalism and communication stands out. Customer testimonials highlight project managers who are accessible—even on weekends—and a crew that is meticulous about respecting and protecting the client's home. For a homeowner, a renovation or restoration project is inherently disruptive. Choosing a contractor who actively works to minimize that stress through clear, proactive communication and exceptional job site etiquette is a significant benefit. The fact that a project manager like Rob took the time to troubleshoot a client's heating system issue, unrelated to the main remodeling scope, speaks volumes about the firm’s dedication to their clients’ overall satisfaction and well-being.
Finally, their demonstrated ability to tackle challenging projects, like resolving a complex, pre-existing plumbing issue that other contractors had failed to fix, proves their technical depth and problem-solving capability. Whether you are a first-time home buyer nervously embarking on a master bath upgrade or a commercial property owner dealing with extensive storm damage, First Choice Services offers the confidence that your project, regardless of its size or complexity, will be managed with expertise, professionalism, and a commitment to high-quality results. They don't just restore property; they restore peace of mind, making them a premier choice for general contracting and restoration needs across the Maryland region.
First Choice Services Services
Contractor
- Air Duct Cleaning
- Board Up
- Clean Up
- Cleaned Up
- Cleaning And Sanitizing
- Commercial Cleaning
- Commercial Mold Remediation
- Commercial Property Restoration
- Commercial Water Damage
- Damage Assessment
- Damage Cleanup
- Damage Recovery
- Debris Removal
- Disaster Response
- Disaster Services
- Dried Out
- Drying And Dehumidifying
- Drywall Removal
- Emergency Relief
- Fire And Smoke Damage Restoration
- Home Mold Remediation
- Hvac Cleaning
- Moisture Detection
- Mold Prevention
- Mold Remediation And Abatement
- Mold Remediation And Removal
- Property Damages
- Recovery And Restoration
- Residential Commercial
- Residential Property Restoration
- Restoration Processes
- Restore Your Property
- Securing Property
- Storm Damage Recovery
- Structural Damages
- Structural Stabilization
- Temporary Fencing
- Water And Flooding
- Water Damage Removal
- Water Extraction
- Water Mitigation
- Wind Damage
First Choice Services Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Parking
- On-site parking
First Choice Services Location
First Choice Services
4809 Benson Ave, Arbutus, MD 21227, USA
First Choice Services Reviews
companycrewhomebasementpaintneedspropertywater damagesupervisorinsurance
★ 5★ 4★ 3★ 2★ 1As a first-time home buyer, I was both excited and a little nervous about upgrading my master bathroom and hallway bath. A friend of mine had used First Choice Services for their basement remodel last summer and had nothing but great things to say, so I decided to reach out.From the beginning, the experience was smooth and professional. They responded promptly and even managed to squeeze me into their schedule, which I truly appreciated. The project was managed by Rob, who was fantastic throughout the entire process. I had a lot of questions, and no matter when I reached out—even over the weekend—someone was always there to provide clear, helpful answers. Rob even took the time to help me troubleshoot an issue I was having with my heating system, which really showed his genuine care and commitment to his clients.The crew was respectful and considerate of my home. They carefully covered all the walkways and ensured everything was clean and in order before they left each day. By the time the project was completed, you honestly wouldn’t have guessed that work had just been done—except for the beautiful transformation, of course.The results exceeded my expectations. The before-and-after photos speak for themselves, and I couldn’t be happier with the quality of the work. I’m grateful to First Choice Services for making this such a positive experience, especially for my first big home project. I would highly recommend them to anyone looking for reliable, professional, and high-quality remodeling work.
Mar 27, 2025 · G JJFirst Choice Services did an amazing job on our basement! We had a finished basement that needed partitioning, and they handled it with top-quality workmanship. The previous contractor’s work needed some adjustments, and First Choice fixed everything perfectly.Additionally, we had a basement bathroom plumbing issue that no other contractor could resolve—but First Choice came through and fixed it quickly and efficiently. Their professionalism, expertise, and reliability truly stands out. Highly recommend them for any home improvement needs!
Apr 01, 2025 · Jean MwangiThe First Choice Team, led by Rob, did an excellent job finishing our basement and correcting an error made by a previous contractor. They also replaced a broken door frame with a new one and completed an outstanding paint job. The team arrived on time, assessed the damage, and clearly explained the repair process. They were professional, courteous, and ensured everything was clean after the work was completed. I was highly impressed with their expertise and exceptional customer service. I would highly recommend First Choice Services.
Apr 01, 2025 · jackie mwangiI would like to commend First Choice Services and their team for the excellent job they did replacing my roof which sustained major wind damage, and caused damage to my ceiling in the laundry room. The planning, working with my insurance company, delivery of materials, crew arrivals, work being completed, and clean up were incredibly quick, professional, efficient, and thorough. I live in a retirement community and was very pleased with how quickly, and competent the workers were. I was very impressed by each team. Rob Hernandez, Kirsten, the construction foreman, and Freddy completed their jobs beautifully. They were organized, methodical, and effective. I was always consulted and kept in the loop regarding the progress and process. They made the process easier. I would like to give special thanks to Mr Henandez and Kirsten for being so thoughtful, kind, responsive, and helpful. I couldn't be happier!I would highly recommend First Choice Services to anyone!!
Mar 07, 2025 · Donna BrackinsI can’t say enough about First Choice Services. We had a couple crews come to the house to paint some walls and trim and fix some dents in the drywall. From the first step in, they were putting down fabric tarps to keep the house clean and booties on their shoes.When they left, they cleaned everything up as if they were never there. Everything looks fabulous and they were so respectful of my belongings and home.Thanks!
Mar 08, 2025 · Julie Cameron
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