Clean Response Photos


Clean Response Introduce
Introduction / Overview
For over two and a half decades, the unpredictable nature of fire and water damage has tested property owners across the Midwest. In Minnesota, particularly the Minneapolis and Saint Paul area—the bustling Twin Cities—a trusted and rapid-response partner for disaster recovery is not just a convenience, it’s a necessity. Clean Response, a premier, independently owned, non-franchised restoration company, has established itself as that essential partner. Headquartered right here in Eagan, MN, Clean Response offers comprehensive disaster recovery and property restoration services, specializing in the commercial and multi-family sectors.
When a disaster strikes—whether it’s a burst pipe flooding a basement, a commercial property fire, or water damage from a severe storm—immediate and expert action is critical. The core mission of Clean Response is to provide swift, effective solutions that not only restore property to its pre-loss condition but also ensure a seamless transition back to normalcy for residents and businesses. Their commitment to best-in-class service, featuring a widely noted 24/7 one-hour response time in the Twin Cities, is a testament to their dedication to mitigating damage and minimizing downtime.
Clean Response operates as a full-service provider, which is a significant advantage for property owners and managers. This means they handle every phase of the recovery process, from the initial emergency mitigation and cleanup to the final comprehensive structural reconstruction. Their extensive experience spans a wide array of situations, from minor incidents to large-scale catastrophes. For anyone managing a property in the Twin Cities region and needing reliable fire, water, or mold remediation and reconstruction, Clean Response offers a complete and expert-driven solution.
Location and Accessibility
Strategically positioned to serve the greater Twin Cities metropolitan area, Clean Response's headquarters is located at:
1230 Trapp Rd, Eagan, MN 55121, USA
This Eagan location provides efficient access to both Minneapolis and Saint Paul, allowing for their promised rapid emergency response throughout the region. The central Twin Cities location is key to their ability to quickly deploy teams, equipment, and resources to commercial and multi-family properties experiencing a loss. Accessibility is further prioritized with wheelchair-accessible parking available at their facility, accommodating the needs of all clients who visit the location.
Services Offered
Clean Response operates as both a specialized Fire Damage Restoration Service and a full-scope Construction Company, offering a detailed suite of residential and commercial restoration services. Their offerings ensure that all aspects of a property loss are addressed by one unified and expert team. The complete list of services includes:
- 24 Hour Emergency Service
- Emergency Response & Dispatch
- Emergency Board Ups
- Fire Damage Cleanup & Repair
- Water Damage-Related Cleanup & Repair
- Storm Damage Restoration
- Water Extraction & Flooded Basement Cleanup
- Moisture Mapping & Thermal Imaging Leak Detection
- Basement Drying & Wood Floors Dry
- Structural Drying & Specialty Drying
- Dehumidification Equipment & Dryer Equipment Setup
- Antimicrobial Treatments & Disinfecting
- Applied Microbial Remediation
- Water Damage-Related Mold Removal
- Mold Assessments & Mold Remediation Estimates
- Biohazard & Trauma Cleanup
- Hazardous Materials Management
- Smoke Odor Removal & Odor Elimination
- Structural & Contents Cleaning
- Contents Restoration & Content Pack-Outs
- Document Drying And Recovery
- Damage Assessment & Insurance Coordination Support
- General Contracting & Complete Reconstruction Services
- Structural Reconstruction & Repair
- Temporary Heating, Power, and Heat
- Carpet Cleaning, Rug Cleaning, and Upholstery Deodorization
- Post Construction Cleaning
- Disaster Planning & Disaster Reconstruction Services
Features / Highlights
Clean Response distinguishes itself in the highly specialized field of disaster recovery and construction through several key operational and philosophical strengths:
- Focus on Commercial and Multi-Family Sectors: With over 25 years in the industry, Clean Response has deep experience in the unique restoration needs of commercial properties, healthcare facilities, industrial sites, hospitality spaces, and multi-family residential buildings in the Twin Cities.
- Rapid 24/7 Emergency Response: They are known for a best-in-class one-hour response time in the Minneapolis and Saint Paul area, which is crucial for mitigating secondary damage from water or fire loss.
- Full-Service, In-House Capabilities: From emergency mitigation (fire and water damage cleanup) to mold remediation and final structural reconstruction, Clean Response manages the entire project from A-to-Z. This complete project management reduces complexity and potential delays for property owners.
- Advanced Technology and Techniques: The company utilizes state-of-the-art equipment and methods, including infrared cameras for thermal imaging leak detection, advanced HEPA filtration systems for mold removal, and specialty drying equipment for structural integrity.
- Insurance Claim Expertise: They provide comprehensive support throughout the insurance claim process, including working directly with insurance adjusters, providing detailed damage assessments, and offering assistance with insurance coordination.
- Contents Restoration Division: The development of a state-of-the-art Contents division in their Eagan facility allows for the seamless restoration of items impacted by fire, providing property managers with a valuable resource for salvaging resident belongings.
- Independent and Non-Franchised: As one of the Midwest's premier independently owned restoration companies, Clean Response prides itself on working directly for its clients rather than for corporate shareholders, offering an elevated service and transparency.
- National Catastrophe Mobilization: While serving the Twin Cities primarily, the company has the robust capability to tackle large-scale losses across the country, showcasing extensive experience in managing major disaster recovery projects.
Contact Information
For property managers, business owners, and real estate management professionals in the Twin Cities, Clean Response is available around the clock. Their 24/7 emergency dispatch ensures immediate support when it’s needed most.
Address: 1230 Trapp Rd, Eagan, MN 55121, USA
Primary Phone: (651) 646-3408
Emergency Dispatch (Mobile): +1 651-646-3408
Service Options: Online estimates, Onsite services
What is Worth Choosing
When faced with the aftermath of a disaster in Minnesota, choosing the right restoration partner is the most critical decision. What makes Clean Response a compelling choice for Twin Cities property owners is the combination of local expertise, comprehensive capabilities, and a demonstrable commitment to ethical, client-focused service.
One customer review highlights this commitment, noting that the team was "patient and helpful" while coordinating with the insurance company, and they were focused on "doing what is needing to be done not just saying something has to be done to have more business. This shows morals and ethics." This speaks directly to the value of choosing an independent contractor committed to transparency over a franchise model perhaps focused purely on maximizing billing. Property management and commercial clients benefit greatly from a partner they can trust implicitly to manage the insurance claim process with integrity and skill.
The ability to provide a complete package—from the first call for emergency mitigation (like a basement pump-out or emergency board-up) to the final general contracting and reconstruction work—simplifies a stressful process. This single-source responsibility for water damage recovery, fire damage restoration, mold and mildew remediation, and complete structural rebuilds minimizes communication breakdowns and accelerates the return-to-service timeline.
In a challenging and often competitive industry, Clean Response's long-standing reputation in the Twin Cities—since its establishment in 1998—is built on a foundation of reliability and results. Their local headquarters in Eagan, MN, equipped with a 25,000 square foot facility and a dedicated Contents division, confirms they are invested in the community and prepared to handle losses of any scale. For any commercial or multi-family property loss in Minnesota, Clean Response offers the swift, skilled, and ethical partnership necessary for complete disaster recovery.
Clean Response Services
Fire Damage Restoration Service
- Fire damage cleanup & repair
- Water damage-related cleanup & repair
- Water damage-related mold removal
Construction Company
- 24 Hour Emergency Service
- Antimicrobial Treatments
- Applied Microbial Remediation
- Basement Drying
- Biohazard & Trauma
- Burst Pipes
- Burst Water Pipes
- Carpet Cleaning
- Carpet Pad
- Clean Response Water Damage Restoration Process
- Clean Up
- Cleaning And Deodorization
- Cleaning And Restoration
- Cleaning Fire Damage
- Commercial Building
- Commercial Mold
- Commercial Property
- Complete Reconstruction
- Comprehensive Disaster Recovery
- Comprehensive Restoration
- Contents Cleaning
- Contents Restoration
- Damage Assessment
- Damage Restoration Specialists
- Dehumidification Equipment
- Disaster Planning
- Disaster Reconstruction Services
- Disaster Response
- Disaster Restoration
- Disaster Strike
- Document Drying And Recovery
- Dryer Equipment
- Drying And Dehumidification
- Drying Process
- Emergency Board Ups
- Emergency Response
- Emergency Water Damage Mitigation
- Fire Damage Restoration Services
- First Responders
- Flooded Basement Cleanup
- Flooded Basement Pump Out
- Flooded Basement Restoration
- Flooded Basement Water Extraction
- Frozen Water Pipe
- General Clean
- General Contracting
- Hazardous Materials
- Infrared Cameras
- Insurance Adjuster
- Insurance Claim Process
- Insurance Coordination Support
- Moisture Inspections
- Moisture Mapping
- Mold And Mildew Remediation
- Mold Assessments
- Mold Remediation Estimates
- Odor Elimination
- Pack Out
- Post Construction Cleaning
- Property Damage
- Property Management
- Property Restoration
- Re-Construction
- Real Estate Management
- Residential & Commercial Restoration Services
- Restoration And Construction
- Restoration And Reconstruction
- Restoration Contractors
- Roof Leak
- Rug Cleaning
- Sewer Backed Up
- Smoke Odor Removal
- Specialized Drying
- Specialty Drying
- Specialty Services
- Storm Damage Restoration
- Structural & Contents Cleaning
- Structural Drying
- Structural Reconstruction
- Structural Repair
- Temporary Heat
- Temporary Heating
- Temporary Power
- Thermal Imaging Cameras
- Thermal Imaging Leak Detection
- Water And Fire Restoration
- Water Damage Recovery
- Water Damage Restoration Equipment
- Water Extraction
- Wood Floors Dry
Clean Response Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible parking lot
Clean Response Location
Clean Response Reviews
water damagecondoceilinginsurancejobbasementrestorationmoistureresponse timemanagement
★ 5★ 4★ 3★ 2★ 1To preface, I have never used Clean Response.I recently had a frustrating experience with Clean Response when their driver parked a van outside a parking garage, making it impossible for my midsize vehicle to enter. Notice how in the picture there is a sign that says “No Parking or waiting in this alley. Please be considerate don’t block residents use of doors.”.I waited 10 minutes before I called the company to report the issue. After explaining the situation over the phone, it took another 10 minutes for the driver to come out to address the problem. I called a second time inquiring when the driver would move the car. The Emergency Response employee who I spoke to, and the employee said they had permission to park in the narrow alley.To make matters worse, the driver refused to move the van, causing further inconvenience. It was only after I explained in frustration that people will need the space to get into the garage. The driver looked exasperated, and had a tone of annoyance. The lack of consideration and slow response time was highly disappointing and disruptive.
Aug 03, 2024 · Abbie WenbergFrom the first day I contacted Clean Response they have been very helpful. Contacting me back even after the office was closed and I left a message. They were patient and helpful while working through some insurance response time issues. They worked with our insurance company to get agreement of what needed to be done. One thing I noticed was they were about doing what is needing to be done not just saying something has to be done to have more business. This shows morals and ethics. Besides all the above they do great work and have top notch employees to restore our home to look as it was before. Overall A-Z I would recommend Clean Response if you have some restoring needs.
Jan 13, 2022 · Jason JohnsonIn January, our commercial building had a pipe burst which caused for water to leak on several floors. Clean Response was quick to get a team on site and extract the water as quick as possible. After the water extraction, Clean Response did a detailed clean up from floor to ceiling. At the end they did go through all damaged areas to double check the absence of moisture and to make sure nothing was missed. Ultimately, I would highly recommend Clean Response, they were quick to respond, professional, all employees in uniform, and very easy to work with.
Oct 31, 2022 · Amanda CofellAn unfortunate aspect of my role as a high-rise property manager is dealing with water issues. I have used Clean Response for the past 7 years and Nick Nash is the best there is! He is genuinely helpful and has a way of explaining their mitigation process to homeowners where they often end up smiling and laughing in the end - even in the midst of their home being damaged. His team is great and I have always received prompt service from the moment I call to the moment the repairs are complete.
Jan 31, 2023 · Sarah Lopshire-BarthI have used Clean Response twice in two years for water damage cleanup and restoration. Both times their crews were responsive, friendly, highly skilled, neat, and on time.Recently, I contracted with them for mold removal and repair of wall and ceiling areas. I don’t recall the names of the two guys who came to do the wall/ceiling tear out and mold removal but they did very good work. Chad did a great job on the restoration and I’m really pleased with the results.I will continue to recommend Clean Response to my condo association neighbors as well as spread the word to friends about the high quality of Clean Response’s people and the work they do. If you have to deal with water damage issues, you want someone like this company on your side.
Apr 09, 2021 · Scott Clugston
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