Servpro. Photos

Servpro. Introduce
Introduction / Overview
When disaster strikes an Ohio home or business—whether a burst pipe turns a finished basement into a "rain forest" or a small fire leaves behind extensive smoke and soot—having a trusted, local general contractor that specializes in immediate cleanup and full restoration is essential. For many in the greater Dayton region, this trusted partner is SERVPRO.
SERVPRO, operating from the Huber Heights location, is far more than just a cleaning service. They function as a crucial hub for comprehensive Property Damage Restoration, providing both Water damage restoration service and Fire damage restoration service. The core of their business is managing the entire process, from the first moment of a water or fire emergency to the final steps of reconstruction and Remodeling. Their mission is to restore your property to its pre-loss condition, making it “Like it never even happened.”
This local team understands the urgency and emotional toll of unexpected damage. They are built for speed, offering 24 Hour Emergency Service to ensure that professionals are "Johnny-on-the-Spot" to assess, mitigate, and begin the recovery process quickly. This immediate action is vital, especially in cases of Flood cleanup or a Broken Water Heater, where every hour counts in preventing secondary damage like Mold Infestations. With highly trained, IICRC certified technicians and state-of-the-art Advanced Restoration And Cleaning Equipment, SERVPRO provides the professional, detailed, and polite service Ohio customers expect during their most challenging times.
Location and Accessibility
Strategically situated in Huber Heights, this SERVPRO franchise is positioned to serve the greater Dayton, Ohio, metropolitan area and surrounding communities, ensuring a fast response when emergency services are needed.
The primary location and operational base is:
6242 Executive Blvd, Huber Heights, OH 45424, USA
This central location is vital for maintaining the commitment to 24 Hour Emergency Service, allowing crews to dispatch rapidly to residential and commercial properties dealing with immediate crises like a Water Emergency or Fire Damage Cleanup. For customers who may need to visit the office for consultations or administrative needs, the location is designed with public convenience in mind, offering a Wheelchair accessible parking lot. This accessibility reflects the company’s dedication to serving all members of the Ohio community efficiently and professionally, ensuring that help is always within reach when disaster strikes.
Services Offered
As a comprehensive General contractor specializing in property damage, SERVPRO offers an extensive array of services that cover everything from initial emergency mitigation to final cleaning and reconstruction.
- 24 Hour Emergency Service: Rapid response for Water Damage Emergency, Fire Damage Restoration, and any major Storm And Major Events, with immediate Emergency Mitigation.
- Water Damage Restoration Service: Full-scale services including Water removal, Water Extraction, Pump Out, Flood restoration, Sewage cleanup, and specialized structural drying via Applied Structural Drying techniques.
- Fire damage restoration service: Complete Fire Damage Cleanup, Smoke And Soot Cleanup, Soot And Smoke Damage removal, and specialized Odor Removal and Odor Control.
- Mold Remediation: Services from initial Mold inspection, Mold damage restoration, Mold mitigation, and Water damage-related mold removal, including cleanup for Black Mold and Mold Infestations.
- Advanced Restoration and Cleaning: Utilizing Advanced Restoration And Cleaning Equipment and techniques such as Air Scrubbers and Air Ducts cleaning, Applied Microbial Remediation, and specialized Cleaning Services.
- Structural and Reconstruction Services: Beyond cleanup, they provide the general contractor services necessary for full restoration, including Remodeling, Flooring repair, and comprehensive Restoration Project management.
- Specialty Cleaning: Detailed cleaning of contents and fixtures such as Carpet & Upholstery, Clean Tiles, Bathroom Clean, and Drapes & Blinds.
- Commercial Disaster Recovery: Dedicated services for Commercial Property Management, including Commercial Water Damage Restoration, Commercial Fire Damage Restoration, and handling Commercial Storm And Major Events.
Features / Highlights
SERVPRO stands out in the Dayton area restoration industry due to its specialized training, advanced equipment, and national backing combined with local ownership.
- Industry-Leading Response Time: Their "Johnny-on-the-Spot" commitment to a 24 Hour Emergency Service ensures a fast arrival to limit damage, an essential feature for the sudden and destructive nature of flood or fire damage.
- Highly Trained and Certified Crews: Technicians receive IICRC certification and extensive Crew Training, ensuring the use of professional, advanced methods like Moisture Detection, Applied Microbial Remediation, and Restorative Drying for effective and safe restoration.
- Comprehensive Service Scope: They manage all stages of Residential And Commercial Restoration And Cleaning Services, from initial water extraction and cleanup to the final reconstruction, minimizing the need for the customer to coordinate multiple vendors.
- Advanced Technology for Mitigation: Utilizing state-of-the-art equipment such as Powerful Extraction tools, Air Scrubbers, and specialized drying technology to remove moisture thoroughly and prevent Mold damage restoration issues.
- Insurance Claims Support: The local franchise often serves as a preferred vendor for many national insurance carriers, offering support to streamline the claims process and manage the necessary paperwork for Restoration Project invoicing.
- Reputation for Professionalism: Customers consistently praise the team members for being "friendly and professional," "effective and polite," which helps clients navigate the trauma of property damage with greater ease.
Contact Information
For immediate assistance with a water, fire, or mold emergency, or to discuss a Restoration Project, Ohio residents can contact the Huber Heights SERVPRO location directly.
Address: 6242 Executive Blvd, Huber Heights, OH 45424, USA
Phone (24/7 Emergency Service): (937) 237-9707
Mobile Phone: +1 937-237-9707
What is worth choosing
For property owners in Ohio dealing with an unexpected disaster, choosing a general contractor with the capacity for immediate emergency mitigation and the expertise for complete, final restoration is paramount. SERVPRO's Huber Heights operation offers a unique combination of national resources and dedicated local execution that makes them a strong choice.
The first point worth choosing is their unmatched Emergency Response Capability. When a pipe bursts in the middle of the night or a storm causes major flooding, time is the enemy. SERVPRO’s 24 Hour Emergency Service ensures that a crew is dispatched immediately. This rapid deployment of highly trained technicians and Advanced Restoration And Cleaning Equipment—like Powerful Extraction tools—is crucial for minimizing the total scope of Water damage restoration and preventing secondary damage, particularly Mold damage restoration. For the Springfield, Ohio, customer whose basement was flooded, the team was noted as being "Johnny-on-the-Spot," quick to arrive, and effective in their work, which directly translates to lower overall costs and a faster return to normalcy for the Ohio homeowner.
The second compelling reason is their comprehensive scope of services under one roof. As a full-service provider, SERVPRO does not just perform the initial Water Cleanup or Fire damage cleanup & repair; they offer the necessary general contractor services to complete the job. This includes everything from Mold Remediation and Air Ducts cleaning to final structural Remodeling and Flooring replacement. This ability to handle every aspect of the recovery process eliminates the typical frustration of coordinating between separate cleanup crews, mold specialists, and builders. By offering this complete solution, from emergency mitigation to final touches, they simplify a complex and stressful time for the client, adhering to their promise to restore the property “Like it never even happened.”
It is important for local users to also be aware that, as with any large franchise network, individual customer experiences can vary, and communication processes may be structured. One Real Estate professional noted a challenging communication process when dealing with a complex project involving an estate sale and extensive debris removal prior to restoration. However, numerous positive testimonials, such as the praise for the team's professionalism and efficiency after a pipe burst, affirm that when dealing with sudden, urgent disasters, the specialized, immediate response and high-quality on-site work provided by the SERVPRO team are what ultimately set them apart and make them a valuable resource in the Ohio community. They are a dedicated team that is built to help restore both Commercial Property Management sites and Residential properties across the Dayton area.
Servpro. Services
Water Damage Restoration Service
- Carpet cleaning
- Fire damage cleanup & repair
SERVPRO has fire and water damage training and expertise to help you through this tough time. Once the fire department leaves, your Dayton home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.
- Flood cleanup
- Flood restoration
- Flooring
- Mold damage restoration
- Mold inspection
Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation: Emergency Contact - (937) 237-9707 | Inspection and Mold Damage Assessment | Mold Containment | Air Filtration | Removing Mold and Mold-Infested Materials | Cleaning Contents and Belongings | Restoration
- Mold mitigation
- Remodeling
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation: Emergency Contact - (937) 237-9707 | Inspection and Mold Damage Assessment | Mold Containment | Air Filtration | Removing Mold and Mold-Infested Materials | Cleaning Contents and Belongings | Restoration
- Water removal
- 24 Hour Emergency Service
- Advanced Restoration And Cleaning Equipment
- Air Ducts
- Air Scrubbers
- Applied Microbial Remediation
- Applied Structural Drying
- Bathroom Clean
- Black Mold
- Broken Water Heater
- Carpet & Upholstery
- Carpet And Upholstery Cleaning
- Carpet Repair & Reinstallation
- Clean Tiles
- Cleaning Cleaning
- Cleaning Services
Cleaning Services include: Air Ducts & HVAC | Biohazard Cleanup | Carpet & Upholstery | Ceilings, Floors and Walls | Drapes & Blinds | odor Removal | Sewage Cleanup | Trauma & Crime Scene Cleanup | Vandalism & Graffiti
- Cleanup And Restoration
- Commercial Carpet Maintenance
- Commercial Fire Damage Restoration
- Commercial Mold Removal And Remediation
- Commercial Property Management
- Commercial Storm
- Commercial Storm And Major Events
- Commercial Water Damage Restoration
- Crew Training
- Disaster Recovery
- Disaster Recovery Teams
- Drapes & Blinds
- Emergency Mitigation
- Emergency Restoration Services
- Fire Damage Cleanup
- Fire Damage Restoration
SERVPRO has fire and water damage training and expertise to help you through this tough time. Once the fire department leaves, your Dayton home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.
- Flood Damage
- Home Removing
- Hour Emergency Service
- Moisture Detection
- Mold Damage Cleanup
- Mold Infestations
- Mold Mitigation
- Mold Remediation Cleaning
- Mold Remediation and Restoration
Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for a “typical” mold remediation infestation: Emergency Contact - (937) 237-9707 | Inspection and Mold Damage Assessment | Mold Containment | Air Filtration | Removing Mold and Mold-Infested Materials | Cleaning Contents and Belongings | Restoration
- Odor Control
- Odor Removal
- Powerful Extraction
- Property Damage Restoration
- Pump Out
- Residential And Commercial Restoration And Cleaning Services
- Restoration Project
- Restorative Drying
- Restore Your House
- Smoke And Soot Cleanup
- Soot And Smoke Damage
- Storm And Major Events
- Storm Damage Restoration
- Upholstery And Fabric Cleaning
- Wastewater Treatment
- Water Cleanup
- Water Damage Emergency
- Water Damage Fire Damage Mold Remediation
- Water Damage Restoration And Water Removal
- Water Emergency
- Water Extraction
- Water Heater
Servpro. Details
Accessibility
- Wheelchair accessible parking lot
Servpro. Location
Servpro.
6242 Executive Blvd, Huber Heights, OH 45424, USA
Servpro. Reviews
carpetpipebasementmoldhome
★ 5★ 4★ 3★ 2★ 1We are so happy we called SERVPRO! Dylan B. and his crew were excellent. We had the pipe that leads to our refrigerator/ice maker burst inside the wall in the middle of the night. While we slept our finished basement turned into a rain forest. It was a mess! Our kitchen tile is ruined and the water crept into our home office and ruined that carpet and the lower portion of the wall. AWFUL. Dylan and his guys were Johnny-on-the-Spot. Not only were they quick to arrive, but friendly and professional. Each time they were here they were effective and polite. Obviously, I hope to never need SERVPRO again, but I wouldn’t hesitate to call them. Thanks Dylan!- Springfield, OhioAugust 2024
Aug 18, 2024 · Holly McHenryBEWARE BEWARE! Horrible experience from this Huber Heights business. I'm a Real Estate professional and called them on behalf of an elderly client. She had inherited her sisters home which was filled with stuff and visible mold on the drywall in the finished basement. Then the sump pump backed up and left standing water in the back room. Our plan was to have an estate sale and then have Servpro come and demo basement to studs and scrub home for any mold spurs that might be in the upstairs however the standing water made the matter urgent. When I called Jenny she was personable and said she would send someone out. They came and took pictures of everything. She called me back and said the owner had reviewed and gave me explicit instructions. 1. Remove contents 2. Repair leaking window 3. Evaluate a possible leaking pipe 4. Get a mold test. I asked to speak with the owner because I needed the water removed first then we had planned to demo to the studs. I wanted to ask him if we could have the mold test after that to determine what was left and how to treat? Jenny informed me that I couldn’t not speak with him but she would relay the information. She called me back and said their process was how she had stated above and that was how we had to proceed. I explained that the upstairs was full already and she said I had to start with removing the contents from the basement. I asked if that would transfer any mold upstairs and she replied that it would have already traveled through the HVAC system. So that is what we did. We removed the contents upstairs, had the plumber replace the sump pump and verify no leaks, and had the company she recommended come and test for mold. I called her back and said when are you coming to get the water out of the carpet in the back room? Then she said that she had spoken with the owner again and we had to empty the house first. WHAT!? Now we have a first floor that you cannot walk through much less have an estate sale and they still won’t come and get the water out of the basement? I still don’t know where the lack of communication happened. There could have been NO misunderstanding about the volume of contents of the entire house and estate sale. I take notes and wrote verbatim her instructions. Someone had warned me about Servpro during this process but I felt comfortable that we were on the same page so I continued. Finally, the family has stepped into help my elderly client remove the contents so we can sell the home. They called Jenny to get the quote and they are refusing service. BEWARE, BEWARE of this company. I was warned and didn’t listen. I will be talking about this experience to my clients for many years to come.
Nov 18, 2021 · Catresa BourelleWe had a 3" septic line in our crawlspace break and spill waste into our crawlspace. Unfortunately the only thing that alerted us to this was the smell and that didn't make its way into the house for a couple of weeks. When we determined what the smell was, we called Servpro the Tuesday before Thanksgiving. Eric was out the next morning to take a look at it. I called two other companies as well: one couldn't make it out that fast and didn't show up until Friday, and the other showed up but refused to go into the crawlspace to look at the damage. They wanted to charge me $500.00 just to go into the crawlspace, even though I was told a consultation was free.Eric went into the crawlspace with me, without hesitation or complaint. We looked at the extent of the damage, he took measurements and said he would get with the owner and come up with the best price they could. In the end Servpro was the best initial price but it wasn't the price that persuaded me to use them. Eric was great to work with, the entire staff was nice, punctual and completed the job quickly and with great results. After everything was complete I went into the crawlspace again to check all the work. Everything was removed and cleaned, new vapor barrier, gravel and insulation was installed just as they said it would be. I was surprised that just within a few hours the smell in the crawlspace was almost non-existent. While they were down there, they noticed that some of the insulation hangers had failed and insulation was sagging in some spots. They re-hung this insulation and we were never charged additional for this service. They left us a air purifier to run inside our house to mitigate the smell. Eric checked in with us several times over the next couple days to ensure the smell was gone, as he didn't want to take the unit until the smell was completely gone.In the end they did a great job and actually invoiced us for less than what was initially quoted. They submitted everything to our insurance for us and somehow got them to cover what insurance initially said they would not cover. My family is grateful for the services they performed; it went a long way to ease our minds and focus more on the holidays rather than the disaster in our crawlspace.
Dec 21, 2019 · Justin BakerWell... They got the water out... Charged almost $5000 for one floor on a concrete slab when a different company charged the neighbor only $1000 for the same thing... Never contacted me with updates... Never informed me the work was done... Never gave me my keys back... Horrible customer service, literally didn't care about anything I was saying when I confronted them about the bill... They even made me hunt down the tech to get my keys back, still never received them to this day.I will never do business with them again and warn anyone who does to shop around first before you're $5,000 out and still need to pay someone else to finish the repairs. Be sure to get a full scope of work with a quote before you agree to the anything. I had a verbal agreement on what I wanted and they did half of it and called it a day after billing me...
Mar 26, 2019 · kevin crokerZac did an excellent job of cleaning up mold. Informed me of what was going on and make sure to put pets up so they are not around chemicals to kill mold . Thank you zac
Jun 06, 2022 · Julia Cornett
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