SERVPRO of Highland Village Photos










SERVPRO of Highland Village Introduce
When a home or business in the Highland Village and Roanoke area of Texas suffers from a flood, storm, or other unexpected disaster, the initial shock can be overwhelming. The immediate need is not just for a service, but for a trusted partner who can take control of the situation with speed, expertise, and a compassionate approach. This is where SERVPRO of Highland Village shines. They are more than just a restoration company; they act as a consultant and project manager, guiding their clients through the entire process, from the first emergency call to the final steps of reconstruction. Their team understands the unique challenges faced by Texans and is dedicated to helping them return their properties to normal, and even better, than before.
The company's philosophy is centered on minimizing disruption and providing a seamless experience. As one customer noted, the team "made sure that we were taken care of as quickly as possible" and communicated what they were doing every step of the way, even putting up tarps to limit disruption. This level of attentiveness is a core part of their service. They know that a disaster is a stressful event, and their goal is to provide a sense of calm and control. The positive experiences shared by local homeowners highlight their ability to manage complex situations with kindness, professionalism, and remarkable efficiency.
Located at 5230 Kelly Dr, Roanoke, TX 76262, USA, SERVPRO of Highland Village is ideally positioned to serve a wide range of communities in North Texas. This central location in Roanoke allows for a rapid response, which is crucial in water mitigation and other emergency situations. As one review points out, a team member named Payton was on-site at 6 a.m. the day of a house flood, demonstrating their commitment to being "faster to any size disaster." Their local presence means they are not just a name from a national brand but a team of neighbors who are deeply invested in the well-being of the communities they serve, including Highland Village, Roanoke, and surrounding towns.
The accessibility of their physical location also provides a sense of security for Texans. Knowing that you can call a local number and have a team dispatched quickly is a significant comfort in an emergency. It ensures that the company is familiar with the local area and its specific needs, from building codes to the common types of damage seen in the region. This proximity and local knowledge make SERVPRO of Highland Village a reliable and trustworthy choice for residents who need immediate and professional help with their home or business.
SERVPRO of Highland Village offers a comprehensive suite of services that cover the full scope of disaster recovery and property restoration. They are equipped to handle a variety of situations, making them a one-stop-shop for many clients.
- Water Mitigation and Restoration: This is a core service where they excel. The team, including experts like Payton, Kristian, and Alex, is highly efficient at removing water, performing demolition where necessary, and setting up equipment like fans and dehumidifiers to ensure a property dries out adequately.
- Home Reconstruction: A significant highlight is their ability to handle the reconstruction phase after the initial water mitigation is complete. As noted in a customer review, they were so pleased with the first phase that they hired SERVPRO of Highland Village to complete the reconstruction, which speaks volumes about the quality and trust they inspire.
- General Cleaning and Specialty Services: While their focus is on disaster restoration, SERVPRO is also known for its cleaning services, which can include everything from general cleaning to specialty services like air duct and HVAC cleaning.
- Emergency Response: The company provides 24/7 emergency services, ensuring they are always available to respond to a flood, fire, or other disaster, regardless of the time or day.
- Demolition Services: As part of their restoration process, they are skilled in demolition, from removing damaged carpets and baseboards to other wet building materials, all while communicating with the homeowner and minimizing disruption.
Several key features consistently stand out in the experiences of local customers, highlighting the company's commitment to excellence.
- Prompt and Efficient Response: The team is praised for its quick response, with one review mentioning a 6 a.m. arrival time on the day of a flood. This speed is a critical factor in preventing further damage and is a major highlight of their service.
- Professional and Kind Staff: Every member of the team, from Payton and Kristian to Alex and others, is described as kind, prompt, efficient, and professional. They are attentive to the client's concerns and make a challenging situation much more bearable.
- Exceptional Communication: Throughout the entire process, the team makes sure to communicate what they are doing, ensuring the client is never left in the dark. This transparency builds trust and helps homeowners feel in control during an uncertain time.
- Holistic, End-to-End Service: The fact that they can handle both the initial water mitigation and the subsequent reconstruction is a major feature. This seamless transition from one phase to the next eliminates the need for the client to hire and coordinate multiple contractors, simplifying a complex process.
- Respect for the Home and Occupants: The crew is noted for being respectful and detailed, even putting up tarps to limit disruption while a family remained in the home. This consideration for the living situation of the client is a highly valued aspect of their service.
For all your restoration and reconstruction needs, you can contact the team at SERVPRO of Highland Village using the following information.
Address: 5230 Kelly Dr, Roanoke, TX 76262, USA
Phone: (940) 241-3434
For Texans in the Highland Village and Roanoke areas, SERVPRO of Highland Village is an excellent choice for disaster restoration and reconstruction. Their combination of a rapid emergency response and a compassionate, professional approach makes them a trusted partner in times of crisis. Their local presence and deep understanding of the region's needs allow them to provide a level of service that is both effective and personalized. The glowing reviews from neighbors who have experienced their kindness, efficiency, and seamless project management speak volumes. By choosing SERVPRO of Highland Village, you are not just hiring a company to fix a problem; you are enlisting a team of experts who will guide you through a difficult process with care, ensuring that your home and your peace of mind are restored.
SERVPRO of Highland Village Services
Water Damage Restoration Service
- 24 Hour Restoration
Whether it’s a burst pipe or flood, SERVPRO is always on call to provide rapid response and 24 hour restoration services. We understand the urgency of water damage and are committed to returning your home to its original condition.
- AC Leak Damage Cleaning
If you need AC leak damage cleaning, our team at SERVPRO is here to help. We thoroughly assess the affected areas and ensure a complete restoration to prevent mold growth and maintain a safe, comfortable environment in your space.
- Advanced Drying
SERVPRO uses advanced drying methods to remove moisture from your property after water damage. We focus on preventing secondary damage and mold growth, ensuring that your home is dried thoroughly and restored to its pre-damage condition.
- Air Ducts
- Air Movers And Dehumidifiers
Our team at SERVPRO use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture.
- Applied Structural Drying
Our certified technicians use Applied Structural Drying techniques to ensure structural components are dried thoroughly, preventing future issues like mold and structural integrity problems. Your property is in good hands with SERVPRO!
- Applied Structural Drying Technician
Our Applied Structural Drying Technicians at SERVPRO are trained to implement the most effective drying strategies that protect your property from water damage and ensure that you are in a safe, moisture-free environment.
- Build Back
You can count on SERVPRO's restoration services to build back your property as if the water damage never happened. We handle everything from removing floods to structural repairs.
- Building Services
- Busted Pipe / Broken Pipes
Rely on us at SERVPRO for a swift, effective solution to your plumbing emergencies. Whether it's busted or broken pipes, our team will perform necessary repairs to restore your property to its pre-damage condition.
- Cleaning Cleaning
- Cleanup & Restoration / Cleanup And Restoration
Our comprehensive cleanup and restoration services ensure a thorough recovery after water damage. Our dedicated team at SERVPRO tackles everything from initial assessment and water removal to drying and repair, leaving no stone unturned.
- Complete Restoration
Our complete restoration services cover every aspect of water damage recovery. From initial assessment and water extraction to repairs and final touches, our team at SERVPRO will ensure a seamless process.
- Deodorization Water
We offer deodorization services to eliminate unpleasant odors caused by water damage. Using advanced odor removal techniques and products, our technicians at SERVPRO will ensure that your space smells fresh and clean.
- Disaster Cleanup
Our disaster cleanup services at SERVPRO will provide swift and thorough recovery of your property. From floods to plumbing failures, our experienced team will work tirelessly to mitigate further water damage to your home.
- Disaster Mitigation
With our expertise at SERVPRO, we can help you navigate the aftermath of disasters while safeguarding your assets. We implement preventive measures as part of further damage and disaster mitigation strategies.
- Disaster Restoration
Our disaster restoration services at SERVPRO encompass all aspects of recovery from water damage. Our team understands the urgency of water emergencies and will work quickly to restore your property so that it is safe and dry.
- Document Restoration Services
When water, fire, mold, or biohazard damage impacts your home or business, your important documents may be at risk. SERVPRO's document restoration service can help salvage and preserve valued items, including photographs, certificates, and financial records, restoring them to the best condition.
- Drying And Dehumidification
We use advanced equipment and techniques to provide expert drying and dehumidification services at SERVPRO. Trust us to eliminate excess moisture from your property and create a safe, healthy environment for you and your family.
- Emergency Flood / Emergency Flood Damage
SERVPRO's emergency flood damage services are available 24/7. We respond immediately to assess the situation and initiate the restoration process. Our team is dedicated to minimizing damage and restoring your property swiftly and efficiently.
- Emergency Flood Restoration
- Emergency Water Damage
Our emergency water damage services are ready to assist 24/7. Our skilled team at SERVPRO responds promptly to mitigate damage, ensuring your property is protected and restored. Trust us to handle your emergency with care and expertise.
- First Responder
- Flood Cleaning / Flood Damage / Flood Damage Event
Our flood cleaning and damage restoration services at SERVPRO are tailored to address the aftermath of flood events. We assess the damage, remove contaminated water, and restore your property to its original state.
- Flood Damage Repair
Our expert flood damage repair services are here to help return your property to its original pristine condition. Our goal at SERVPRO is to ensure your home is safe and habitable, allowing you to return to normalcy as quickly as possible.
- Flood Water Removal
SERVPRO offers professional flood water removal services to eliminate standing water from your property. Trust our team to efficiently remove water and restore your space quickly after a flood event.
- Flooded Basement
A flooded basement can lead to significant damage if not addressed promptly. Our team at SERVPRO specializes in flooded basement recovery, providing water removal, drying, and restoration services.
- Frozen Burst Pipe
If you experience a frozen burst pipe, our emergency response team at SERVPRO is ready to assist. We quickly address the situation, perform necessary repairs, and manage cleanup to prevent further water damage.
- Full Service Damage Restoration
Count on our experienced team at SERVPRO to restore your property to its pre-damage condition. Our full-service damage restoration covers every aspect of recovery from water damage, including assessment and extraction to drying and repairs.
- Hour Emergency Service
- Moisture Damage
SERVPRO addresses moisture damage by identifying affected areas, eliminating excess moisture, and implementing preventive measures to safeguard your property. Let us help you protect your home from long-term water damage and mold growth.
- Moisture Detection / Moisture Extraction
Our moisture detection and extraction services are crucial in reducing drying time and helping to prevent mold and secondary water damage. Trust SERVPRO to safeguard your home from potential water-related issues.
- Mold Damage / Mold Damage Cleanup
Our technicians will thoroughly inspect your property to detect the presence of mold damage. If mold is found, SERVPRO will work with you through the cleanup, repair, and remediation process with as little disruption as possible.
- Pipe Burst
SERVPRO is here to help with water damage restoration services. Our team of trained technicians will assess the situation and implement a plan to remove the water and repair any damage caused by the burst pipe.
- Pump Out
As part of our water damage restoration services, we will pump out excess water from your property to minimize further damage and initiate the restoration process. Trust us at SERVPRO to effectively handle the aftermath of any water event.
- Reconstruction Services
Our reconstruction services restore your property after water damage. We handle everything from structural repairs to finishing touches, ensuring a seamless transition back to normalcy. Let SERVPRO help you rebuild your space.
- Residential And Commercial Restoration And Cleaning Services
- Restoration Equipment
SERVPRO employs state-of-the-art restoration equipment to ensure effective drying and restoration after water damage. Our advanced tools allow us to address the situation thoroughly, providing you with a safe, restored environment.
- Storm & Flood Damage Restoration / Storm And Water Damage Restoration
SERVPRO specializes in storm and flood damage restoration after severe weather events. Our proprietary cleaning solutions, advanced equipment, and decades of experience will help return your property to pre-loss condition.
- Storm Damage Restoration
- Water & Moisture Control Services
SERVPRO is equipped with advanced air movers and dehumidifiers for more effective water and moisture control services. This is a crucial step for water damage restoration to speed up drying times and prevent mold growth.
- Water And Mold Damage Restoration
Our expert team at SERVPRO offers both water and mold damage restoration services, We thoroughly assess the extent of the damage, remove water, and treat any mold growth, ensuring your home is safe, dry, and healthy once again.
- Water Damage Cleanup
SERVPRO provides thorough water damage cleanup services to remove excess water and prepare your property for restoration. Our experienced team works diligently to ensure every affected area is addressed, preventing secondary water damage.
- Water Damage Cleanup And Restoration
Our water damage cleanup and restoration services provide a comprehensive solution for recovering your property. Our skilled team at SERVPRO uses effective water removal and drying techniques and ensures repairs are made with precision.
- Water Damage Event
SERVPRO is on standby 24/7 to respond to any water damage event so that we can immediately mitigate further damage before we initiate the cleanup and restoration process. Trust us to address your concerns with urgency and haste.
- Water Damage Fire Damage Mold Remediation
Whether it's water damage, fire damage, or mold remediation, SERVPRO is here to help 24/7 to assist you in emergency cleanup and restoration. We will work tirelessly to ensure that your property is safe and restored to pristine condition.
- Water Damage Mitigation And Restoration
Our water damage mitigation and restoration services at SERVPRO focus on minimizing damage and implementing effective water removal and drying strategies to ensure that your property is safe and habitable once again.
- Water Damage Repair And Restoration
We provide expert water damage repair and restoration services to address every aspect of recovery, from damage assessment to water removal and drying. SERVPRO ensures that your property is restored to its pre-damaged state.
- Water Damage Restoration
Count on our skilled professionals for comprehensive water damage restoration. Our team at SERVPRO is committed to ensuring that your property is restored quickly, so you can count on us to respond fast to start the process immediately.
- Water Emergency
In a water emergency, immediate response is essential. Our dedicated team is available 24/7 to assist with any water-related crisis. SERVPRO will respond quickly to minimize the damage to your property and ensure your safety.
- Water Extraction
Water extraction is part of our water damage restoration process at SERVPRO. We will efficiently extract water, then clean, dry, and deodorize the damaged areas. Our team will work to restore your home and prevent secondary damage.
- Water Intrusions
SERVPRO specializes in addressing water intrusions, whether from leaks or flooding. Our thorough assessments identify the source of the water, and then we will perform necessary repairs to mitigate further water damage.
- Water Leak / Water Leaks / Water Loss
Dealing with water leaks can lead to significant damage if not addressed promptly. Reach out to our experts at SERVPRO to quickly repair leaks, minimize water loss, and prevent additional issues caused by water damage.
- Water Mitigation / Water Remediation
Our water mitigation and remediation services aim to clean and restore your property effectively. Our restoration process at SERVPRO ensures that your home is protected from further water damage and returned to its pristine condition.
- Water Restoration Process
Our water restoration process involves removing unwanted water, drying and cleaning the structure and/or contents, and returning the property to its pre-loss condition. This is completed by our certified technicians at SERVPRO.
- Weather Damage Restoration
SERVPRO is equipped to restore properties affected by weather damage, providing expert services to repair and protect your space. Our team addresses all types of water-related issues, such as floods and storm damages.
- Wet Ceiling
It can be alarming to see a bubble growing in your ceiling and on the verge of bursting. SERVPRO can assist with this startling emergency right away. Call us at once to identify the cause of your wet ceiling and to prevent further damage.
Fire Damage Restoration Service
- 24/7 Emergency Service
Our 24/7 emergency service is designed to respond swiftly to your water damage needs, day or night. Our experienced team of technicians at SERVPRO of Highland Village is ready to tackle any situation. Your safety is our top priority.
- Damage Assessment
Our damage assessment services at SERVPRO of Highland Village provide a thorough evaluation of fire-affected areas. We identify the extent of damage caused by fire, smoke, and water, allowing for an informed restoration plan.
- Disaster Recovery Teams
SERVPRO of Highland Village's dedicated disaster recovery teams are ready to respond to fire incidents 24/7. Trained in emergency protocols, they quickly mobilize to assess damage, provide cleanup, and implement restoration efforts for affected properties.
- Disaster Strike
When disaster strikes, our comprehensive fire damage restoration services are here to help. Our team at SERVPRO of Highland Village provide immediate response and support, guiding you through the recovery process every step of the way.
- Document Restoration Services
Our technicians at SERVPRO of Highland Village are trained to pack and transport documents to the document restoration facility. Some of our document restoration services include photo restoration services, document freeze-drying and old document restoration.
- Emergency Fire Services
A fire can break out at any time, and our emergency fire services are ready to assist, day or night. Contact us 24/7 at SERVPRO of Highland Village for fire cleanup, smoke damage, and fire damage restoration. Let us know how we can assist you.
- Fire & Smoke Damage Restoration
Our team at SERVPRO of Highland Village specializes in fire and smoke damage restoration, using advanced techniques to restore affected areas to their original condition. We also remove debris, cleans surfaces, and addresses structural damage.
- Fire And Water Damage
Our services at SERVPRO of Highland Village address both fire and water damage caused by suppression efforts. We effectively manage the complexities of restoration, ensuring that both fire and water-related issues are resolved.
- Fire Cleanup
Our fire cleanup services at SERVPRO of Highland Village are designed to address the aftermath of fire incidents efficiently. We remove debris, clean affected areas, and prepare your property for further restoration, ensuring a swift road to recovery.
- Fire Cleanup Specialists
As fire cleanup specialists, our trained team at SERVPRO of Highland Village is equipped to handle the complexities of post-fire restoration. We provide expert cleanup services that ensure every affected area is treated with care and expertise.
- Fire Damage Cleanup
Our fire damage cleanup services at SERVPRO of Highland Village focus on removing soot, smoke, and debris from your property after a fire. We follow strict cleaning protocols to restore your space into a safe and clean environment.
- Fire Damage Repair and Restoration
We provide comprehensive fire damage repair and restoration services to help you recover from fire incidents. Our team at SERVPRO of Highland Village ensures your property is safe, functional, and ready for use again after the fire damage.
- Fire Suppression
We provide fire suppression services at SERVPRO of Highland Village focusing on preventing fire damage before it occurs. Our team offers effective fire suppression systems tailored to your property, ensuring maximum safety and compliance with regulations.
- Fire Suppression Systems
SERVPRO of Highland Village will assess your space and recommend the best solutions, ensuring that your fire suppression systems are installed correctly and maintained for optimal performance to ensure that your property is protected from further fire damage.
- House Fire Cleanup
A house fire is one of life’s most stressful experiences. If you’re currently working through the aftermath of an emergency, we hope your family members and pets are safe. Do not hesitate to reach out to SERVPRO of Highland Village as soon as possible.
- Natural Disasters
When any type of natural disaster, big or small, strikes your property, our damage restoration professionals at SERVPRO of Highland Village are near you and available when you need storm damage clean-up, repair, or restoration.
- Smoke And Fire Damage
After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Highland Village has the specialized fire restoration training needed to restore your home to pre-fire condition.
- Smoke And Soot Cleanup / Smoke And Soot Removal
Smoke and soot can be toxic, creating a hazardous situation for your property. Our professionals at SERVPRO of Highland Village are highly-trained, with the experience, tools, and knowledge for efficient smoke and soot cleanup and removal.
- Smoke Damage Restoration
Smoke and soot damage can be stubborn, but SERVPRO of Highland Village is specially trained in the most effective smoke damage restoration methods. We also have specialty cleaning tools and products that were developed exclusively for fire restoration.
- Soot Cleanup
Our trained team at SERVPRO of Highland Village will assess the damage caused by the fire, and handle the soot cleanup and restoration. Our professionals will deep-clean your property including soot removal from walls, carpets, and upholstery.
- Ventilation Systems
We assess and restore ventilation systems affected by fire and smoke damage. Our team at SERVPRO of Highland Village ensures that your HVAC systems are thoroughly cleaned and free from contaminants, preventing further damage to your property.
- Wildfire Cleanup
Our wildfire cleanup services at SERVPRO of Highland Village address the aftermath of wildfires, including debris removal and property restoration. We work swiftly to ensure safety and support recovery efforts, helping you rebuild from the disaster.
Air Duct Cleaning Service
- Air Duct Cleaning
Keeping your air ducts in top condition preserves the comfort and functionality of your residence or business. SERVPRO of Highland Village provide air duct cleaning so you can help ensure you are providing quality air to your family and employees.
- Air Ducts & HVAC
SERVPRO of Highland Village specialize in the cleaning and maintenance of both air ducts and HVAC systems. We ensure that all components are free from debris and contaminants, optimizing system performance and providing you with fresh, clean air.
- Air Filter / Air Filtration
If the air coming out of your vents smells musty, or your air vent looks dirty, it could be time for an HVAC and air duct cleaning from SERVPRO of Highland Village. We also clean and replace air filters and air filtration systems.
- HVAC Cleaning
As part of our HVAC cleaning services, SERVPRO of Highland Village remove dust, mold, and contaminants to ensure your system operates efficiently, extending its lifespan and improving the air quality throughout your space.
- HVAC Duct & Vent Cleaning
Our HVAC duct and vent cleaning services at SERVPRO of Highland Village ensure that your entire ventilation system is free from dust, allergens, and buildup by meticulously cleaning ducts and vents to enhance airflow and efficiency.
Waste Management Service
- Bio Hazard Cleaning
SERVPRO of Highland Village offer biohazard cleaning services that ensure the thorough removal of hazardous materials from your property. We follow strict protocols to handle and dispose of biohazardous waste to restore your space to a clean and safe condition.
- Bio Remediation
Our team at SERVPRO of Highland Village are specialists that have specific training and expertise to safely remediate biohazard contaminants. We also have protective gear and specialized equipment to safely clean and restore this type of contamination.
- Biohazard Materials
Our trained professionals at SERVPRO of Highland Village are trained and equipped to dispose of biohazard materials and other hazardous waste safely, ensuring compliance with regulations and minimizing risks to your health and the environment.
- Construction Debris Removal
After a construction project is complete, post-construction cleaning is essential for creating a safe and healthy environment for occupants and visitors. If the cleanup job is too much to handle, give us a call at SERVPRO of Highland Village.
- Hazardous Waste Removal & Disposal
SERVPRO of Highland Village specialize in the safe removal and disposal of hazardous waste, adhering to all regulations and safety guidelines and protecting both your property and the environment from potential harm.
- Junk Removal
SERVPRO of Highland Village offers junk removal as part of our cleaning and restoration services. We will remove any unwanted waste or debris from your property to ensure that it's returned to top shape as soon as possible.
- Mold Removal And Remediation
Mold can grow anywhere. Trust SERVPRO of Highland Village for reliable mold remediation, abatement, and restoration. Our skilled technicians will work with you through the mold removal and remediation process with as little disruption as possible.
- Pathogen Cleaning
Our trained professionals at SERVPRO of Highland Village will use EPA-approved hospital-grade cleaning solutions to clean a facility while adhering to the cleaning and decontamination standards set by the CDC, cleaning all touchpoints and surrounding surfaces.
- Sewage Backup / Sewer Backups
Sewer backups should be considered an emergency since the water may contain hazardous waste that can cause serious illnesses. SERVPRO of Highland Village has the specialized training and equipment to quickly and safely clean contaminants like sewage.
- Sewage Cleanup
Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Highland Village is available 24 hours a day, 365 days a year to offer immediate sewage cleanup services.
- Vandalism Cleanup
When your home has been targeted by vandals, SERVPRO of Highland Village can clean up the mess, including broken windows and graffiti, before it becomes a larger issue with more costly repairs. We respond quickly to your emergency anytime, day or night.
- Virus Cleaning Service
We have years of experience in dealing with biological contaminants, which is why SERVPRO of Highland Village professionals offer virus cleaning services to disinfect your property according to the protocols set forth by the CDC.
- Waste Cleanup
Our waste cleanup services are designed to efficiently remove unwanted debris and waste from your property. SERVPRO of Highland Village handle everything from general waste to construction debris to ensure that your space is clean and safe.
Crime Victim Service
- Bio Hazard Cleaning
We work diligently to provide comprehensive biohazard and crime scene cleanup services. You can trust SERVPRO of Highland Village to handle your biohazard cleanup, repair, and restoration needs with the utmost respect and professionalism.
- Bio Remediation
We specialize in bio remediation services that address hazardous biological contaminants. Our trained professionals at SERVPRO of Highland Village use advanced techniques to safely remove and remediate biohazard materials.
- Biohazard Cleanup
You can trust SERVPRO of Highland Village for safe and compliant procedures if you require services after a crime scene or other event leaves biohazards present. We will work to provide elite cleanup, repair, and restoration services.
- Biohazard Materials Removal
Our biohazard materials removal service at SERVPRO of Highland Village focuses on the safe disposal of hazardous waste. We can handle various biohazardous materials, ensuring proper containment and disposal while prioritizing the safety of all involved.
- Crime Scene Cleaning
SERVPRO of Highland Village is trained to remove potentially contaminated substances resulting from an accident, crime or death, including bodily fluids and tissue. We have the knowledge and tools necessary to clean up after traumatic events.
- Crime Scene Cleanup
Our crime scene cleanup services can handle the sensitive nature of traumatic incidents. Our team at SERVPRO of Highland Village approaches each job with compassion and professionalism, ensuring that the area is handled in compliance with correct protocol.
- Crime Scene Disinfection
Disinfection is important in a biohazard situation because potentially infectious materials may be present. SERVPRO of Highland Village teams have the training and tools to handle these incidents professionally and discretely.
- Crime Scene Restoration
Once the police investigation at your property is complete, SERVPRO of Highland Village's cleanup, repair, and restoration services begin with an assessment of the damage to determine the proper equipment and level of cleaning needed.
- Emergency Cleaning
SERVPRO of Highland Village moves with urgency and immediate action during a hazmat event involving biological and chemical hazards to your property to prevent exposure to these potential health risks to your family or employees.
- Emergency Disinfection
In the wake of emergencies, our emergency disinfection services at SERVPRO of Highland Village offer rapid response to ensure affected areas are sanitized and safe, effectively mitigating health risks and restoring peace of mind to victims and their families.
- Emergency Restoration
SERVPRO of Highland Village provides emergency restoration services to address damage resulting from traumatic events. We diligently to restore your property, ensuring that affected areas are cleaned, repaired, and returned to a safe condition.
- Odor Removal And Deodorization
SERVPRO of Highland Village's odor removal services effectively tackle unpleasant smells resulting from crime scenes or trauma. We utilize advanced techniques to identify and eliminate odors, restoring a fresh and clean environment to your space.
- Professional Cleaners
Our team of professional cleaners specializes at SERVPRO of Highland Village in trauma and crime scene cleaning. Trained to handle sensitive situations with care, we following proper protocol to ensure investigations proceed unhindered.
- Vandalism Cleanup / Vandalism & Graffiti
SERVPRO of Highland Village offer comprehensive vandalism cleanup services, including graffiti removal and damage restoration. Our team works quickly to restore your property, ensuring it is clean, safe, and looking its best after an unfortunate incident.
Debris Removal Service
- Board Up / Board Up Services
Our board-up services at SERVPRO of Highland Village provide immediate protection for your property after damage. We quickly secure windows and doors with durable boards to prevent further damage, ensuring your property is safe while start to rebuild.
- Broken Pipes / Busted Pipe
Rely on us at SERVPRO of Highland Village for a swift, effective solution to your plumbing emergencies. Whether its busted or broken pipes, our team will perform necessary repairs to restore your property to its pre-damage condition.
- Controlled Demolition
Our controlled demolition services safely remove damaged structures while minimizing impact on surrounding areas. Our team at SERVPRO of Highland Village follow strict safety protocols and use specialized equipment to ensure efficient and precise demolition.
- Fire Damage Removal
After a fire, our fire damage removal services at SERVPRO of Highland Village focus on clearing away debris and hazardous materials. We assess the affected area, remove damaged items, and ensure a clean environment to facilitate the restoration process.
- Pump Out
As part of our water damage restoration services, we will pump out excess water from your property to minimize further damage and initiate the restoration process. Trust us at SERVPRO of Highland Village to effectively handle the aftermath of any water event.
- Water Damage Removal
We provide comprehensive water damage removal services to address issues caused by leaks, floods, or other water-related incidents. Our team at SERVPRO of Highland Village swiftly removes water and waterlogged materials, ensuring thorough damage cleanup.
- Water Removal
Our water removal services at SERVPRO of Highland Village focus on eliminating excess water from your property after a flood or leak. We use advanced extraction techniques and equipment to ensure your space is dry and safe.
Building Restoration Service
- Build Back
You can count on SERVPRO of Highland Village restoration services to build back your property as if the disaster never happened. From storms and floods to fires and mold, our expert team of cleaners are equipped to rebuild your property from disasters.
- Building And Reconstruction
SERVPRO of Highland Village specializes in building and reconstruction services, providing expert solutions for properties damaged by fire, water, or other disasters. Our team adheres to timelines and transforms damaged spaces into fully restored environments.
- Building Restoration
SERVPRO of Highland Village's building restoration services aim to return your property to its original condition while preserving its integrity. We utilize skilled craftsmanship and quality materials to ensure your building is restored to its former glory.
- Building Services
We offer a wide range of building services tailored to meet your restoration needs. From minor repairs to major renovations, our team at SERVPRO of Highland Village provides professional solutions to ensure your property is safe and secure.
- Home Repairs / Home Renovation
We offer home repairs and renovation services to enhance your living space. Whether you need minor repairs or a complete renovation, our skilled team at SERVPRO of Highland Village works closely with you to bring your vision to life.
- Mold Restoration Services
Our mold restoration services at SERVPRO of Highland Village effectively address mold issues in your property. We identify and eliminate the source of moisture, remove affected materials, and implement preventive measures to ensure a safe living environment.
- Property Damage Restoration
SERVPRO of Highland Village specializes in property damage restoration, providing comprehensive services for homes and businesses affected by disasters. Our team is equipped to restore properties damaged by water, fire, mold, and storms.
- Property Restoration
Our property restoration services focus on restoring your space after disasters. Our team at SERVPRO of Highland Village handle assessments, repairs, and rebuilding, ensuring your property is restored to its original condition.
- Residential Construction / Residential Construction Services
SERVPRO of Highland Village offers residential construction services that to restore your home after a major disaster. Our team collaborates with you to fix any issues in your home caused by water, fire, storm, or mold damage.
- Restoration Construction
Our restoration construction services focus on rebuilding and restoring properties damaged by disasters. SERVPRO of Highland Village manages every aspect of the construction process, ensuring quality while adhering to timelines and budgets.
- Roof Tarping / Roof Tarps
Our roof tarping services at SERVPRO of Highland Village offer immediate protection for your property after storm damage or leaks. We securely cover your roof with durable tarps to prevent further water intrusion and damage while you plan for permanent repairs.
- Roofing / Roof Leak
We provide expert roofing services to address leaks and other roofing issues. Our team at SERVPRO of Highland Village conducts thorough inspections and repairs, ensuring your roof is secure and protecting your property from further damage.
- Storm Damage Cleanup and Restoration
Our team at SERVPRO of Highland Village specialize in storm damage cleanup and restoration, addressing the aftermath of severe weather events. Our team quickly and efficiently employ restoration strategies to return your property to a safe and functional state.
- Storm Damage Specialists
When any type of natural disaster, big or small, strikes your property, our storm damage specialists at SERVPRO of Highland Village are near you and available when you need storm damage clean-up and restoration. Call us anytime to let us know how we can help.
- Water Damage Restoration
Count on our skilled professionals for comprehensive water damage restoration. Our team at SERVPRO of Highland Village is committed to ensuring that your property is restored quickly, so you can count on us to respond fast to start the process immediately.
- Wind Damage
We provide comprehensive services for properties affected by wind damage during a storm or hurricane. Our team at SERVPRO of Highland Village can clean up any fallen debris and fix broken structures downed by strong winds on your property.
SERVPRO of Highland Village Details
Service options
- Onsite services
- Online estimates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Crowd
- LGBTQ+ friendly
Parking
- On-site parking
SERVPRO of Highland Village Location
SERVPRO of Highland Village
5230 Kelly Dr, Roanoke, TX 76262, USA
SERVPRO of Highland Village Reviews
companyhomecommunicationjobqualitymold remediationshowerpricingeveningcontractor
★ 5★ 4★ 3★ 2★ 1We had a wonderful experience with Servpro of Highland Village. Payton showed up at 6am the day of our house flood, and made sure that we were taken care of as quickly as possible. Kristian and Alex took over the job and came daily to ensure that we had everything we need and that our home was drying out adequately. They were kind, prompt, and very efficient. We remained in our home throughout demolition and the whole team made sure to communicate what they were doing, put up tarps where necessary to limit our disruption, etc. We were so pleased that we are now using Serve Pro Highland Village to also complete the reconstruction now that Water Mitigation is complete!
Jul 21, 2025 · Mary-Casey McGeeWe had a wonderful experience with Servpro of Highland Village. Payton was prompt, thorough, attentive to my concerns, and understanding of the challenge of the complex situation we were facing. All the team members who worked in our home were fantastic - helpful, kind, detailed, respectful.... A great job done. Highly recommend!
Mar 14, 2025 · ElviaVery happy with our experience here. When I told the team about the initial water leakage issue, they came out the next day. From there, they stayed in constant communication and upfront about the process and pricing. They cleanup and construction were exactly what we were expecting! Highly recommend them for anyone in a similar situation as we were.
Jun 05, 2025 · Tony WaldenChristian and Alex were professional and very helpful. They looked out for our best interest and made it a challenging situation (mold in our house) as seamless as it could be. Great job!
May 23, 2025 · Tommy DeckerOur experience was unlike the other's here. We first contacted ServPro back in December (2024) due to mold damage from our master shower because we liked the idea of using one company which could do both the teardown and rebuild. They were prompt to respond initially however after the original removal of the mold....we discovered that they still left about half of the mold in the walls. The quality of work was sub par and they were literally going to seal it back up with mold still in the wall. This was the first delay which pushed us back an additional week. During the reconstruction which is actually also done under another company using the ServPro name, the original sub-contractor they used to do the tile work and rebuild missed and tried to cover up also extremely sub-par work (I do not think this company vets who they use well enough - more so about the cost and bottom line). It was difficult also communicating with these contractors directly since English was not their first language. Here were these issues: The shower tile floor was not flat and level and was wavy and warped. They broke a piece of shower tile and still left it attached to the shower wall and tried to paint over and cover it up. The caulk work they did on our tub after installing the new tile was completely cracked and had to be redone since the contractor likely sat on the shower while putting the caulk in place. They also damaged our tub (which was not damaged from the original mold) from what appears to be a dropped tile onto the surface of the tub. After we highlighted these major concerns with the quality of work - they still thought it was ok to send that exact same contractor back to 'fix' their work after we made it clear that we wanted someone else. When they did show up because they didn't speak English, they stood at my door for minutes seemingly confused which I was also just as confused because they were not expected. The next delay after that was waiting for them to get another sub-contractor out to do the work. By the time they wrapped up their work, we discovered that they didn't caulk any of the faucets on the shower or by the tile around our toilet from the tile work. By this time, we were working solely with Bailey and he sent out a licensed plumber to just review, and fix the final items for the rebuild. All said and done, they wrapped up their portion of the shower rebuild at April 28th, 2025 and they began the work on December 3rd, 2024 which with the delays and issues, pushed us back an additional month. Due to these issues as well we still paid the full 'sticker' price for the install and the only reason I am leaving a 1 star review is due Bailey's professionalism, and promptness to acknowledge all of the issues we experienced throughout this process.
May 06, 2025 · Blake Martin
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