PuroClean of Wakefield Photos










PuroClean of Wakefield Introduce
For residents and property owners across Massachusetts, a flooded basement from a water heater leak or a burst pipe is more than just a mess—it’s a major disruption and a source of significant stress. In these moments, finding a reliable and professional general contractor who specializes in restoration is absolutely crucial. PuroClean of Wakefield has established itself as a go-to resource for a wide range of property emergency services. Under the leadership of dedicated professionals like Molly and Frank Greenwood, the team is known for its ability to respond with speed, competence, and a deep sense of respect for the client and their home. They are not a general contractor in the traditional sense of new construction but are experts in meticulously restoring a property to its pre-loss condition after a disaster.
The unique challenges posed by the New England climate, from heavy rains to frozen pipes, make restoration services a vital part of homeownership in Massachusetts. PuroClean of Wakefield understands these local issues intimately. Their team of licensed and IICRC-certified technicians is equipped with the latest technology and procedures to handle every aspect of a restoration project. As a company that works closely with insurance companies, they are also skilled in navigating the often-confusing claims process, providing a seamless experience for their clients. A customer review praised their professionalism and ability to "take care of all the paperwork," which is a huge relief during a stressful time. This commitment to a comprehensive service—from emergency mitigation to final paperwork—is what makes them a trusted partner for locals.
PuroClean of Wakefield is located at 80 New Salem St, Wakefield, MA 01880, USA. This location is strategically positioned to provide excellent accessibility to serve a wide range of communities across Middlesex and Essex counties. From their Wakefield base, their team can respond to emergencies in nearby towns such as Melrose, Reading, Woburn, Stoneham, Saugus, Beverly, Salem, Burlington, Lynnfield, Peabody, and Danvers. The importance of their central location cannot be overstated. When a basement floods, time is of the essence. Their ability to "show up within an hour" as one customer noted, is a critical factor in preventing further damage, such as mold growth, and significantly reducing the overall cost of the restoration. This rapid response capability is a cornerstone of their service and a major benefit for locals in the region.
Their local presence also means they are familiar with the common building types and environmental factors in the area. They understand the specific challenges that older homes may present, and they are well-versed in local regulations and building codes. This local knowledge, combined with their commitment to ongoing communication, ensures that every project is handled with a high degree of precision and professionalism. For anyone in the area, their proximity and expertise make them a reliable and trustworthy resource for any restoration need.
PuroClean of Wakefield offers a comprehensive range of property emergency services, designed to address various types of damage.
- Water Damage Restoration: Their core service involves a 24/7 emergency response for flood cleanup and water damage. They use advanced equipment to extract water, dry structures, and dehumidify the air, ensuring all visible and invisible moisture is removed to prevent mold.
- Fire and Smoke Damage Restoration: They handle the aftermath of fires, including soot removal, smoke odor elimination, and the meticulous cleaning and restoration of damaged structures and contents.
- Mold Removal and Remediation: The team is skilled at identifying, containing, and safely removing mold from properties. They work to address the source of the moisture that feeds the mold and ensure the area is properly sanitized and restored to a healthy state.
- Biohazard Cleanup: This includes a variety of specialized cleaning services for situations involving biohazards, such as sewage backups or hoarding. They are trained to handle these sensitive situations with care and discretion.
- Additional Services: As a full-service restoration company, they also offer reconstruction, air duct cleaning, carpet and upholstery cleaning, and tile and grout cleaning to fully restore a property.
PuroClean of Wakefield is highly recommended for a number of features and highlights that are consistently mentioned in customer reviews.
- Rapid and Immediate Response: The ability of Molly and her team to "showed up within an hour" and get the situation "under control immediately" is a key highlight. This swift action is invaluable in an emergency.
- Professionalism and Respect: Customers consistently describe the team as "thoroughly professional, competent, and respectful." This is a crucial element when working in someone's home during a stressful time.
- Exceptional Communication: They are praised for always being professional, providing regular updates, and keeping the client informed. One customer specifically noted how they were "professional to text beforehand before arriving."
- Comprehensive Service: By handling the entire process, including the complex insurance paperwork, they provide a one-stop-shop solution that greatly reduces the burden on the homeowner.
- Effective and Thorough Work: The reviews, such as the one about a flooded basement being made "rice & dry" in a day, speak to the effectiveness and high quality of their work.
For any restoration needs, PuroClean of Wakefield can be reached at the following:
Address: 80 New Salem St, Wakefield, MA 01880, USA
Phone: (781) 730-7761
For Massachusetts locals, choosing a general contractor for restoration services is about more than just finding someone who can do the job—it's about finding a team you can trust during a difficult time. PuroClean of Wakefield is an ideal choice for this purpose. Their strategic location in Wakefield provides them with the logistical advantage of a rapid response, which is crucial in any emergency situation. The glowing customer reviews highlight their commitment to professionalism, efficiency, and communication, making a stressful process as smooth as possible. Their ability to handle every aspect of a project, from the initial flood mitigation to the final paperwork, provides a seamless and worry-free experience. By choosing PuroClean of Wakefield, locals can be confident that they are partnering with a team that is not only highly skilled and equipped but also deeply committed to restoring their property and their peace of mind.
PuroClean of Wakefield Services
Fire Damage Restoration Service
- Water damage-related cleanup & repair
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Water damage-related mold removal
- Sewage cleanup
Water Damage Restoration Service
- Carpet cleaning
- Flood cleanup
- Flood restoration
- Mold cleaning
- Mold damage restoration
- Mold mitigation
- Mold remediation
- Water removal
- Water Damage Restoration in Wakefield
Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use.
- Mold Removal & Remediation in Wakefield
PuroClean offers mold removal services to stem the tide of mold, as well as cleaning and sanitization, including mold odor removal to restore your home or business to its original condition. Removal of mold can be a serious endeavor, and PuroClean has the expertise and technology for the job.
- Applied Structural Drying
- Black Mold
- Burst Pipe
- Clean Out
- Cleaning And Sanitizing
- Cleaning Up
- Commercial And Residential
- Commercial Property
- Crawl Spaces
- Disaster Cleanup
- Frozen Pipes
- Mold Issues
- Property Damage Restoration
- Reconstruction Services
- 24 / 7 Emergency Response
- Deep Clean
- Roof Leaks
- Thermal Imaging
- Air Filtration
- Coronavirus Cleaning
- Coronavirus Cleanup Services
- Mold Assessment
PuroClean of Wakefield Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible parking lot
PuroClean of Wakefield Location
PuroClean of Wakefield
80 New Salem St, Wakefield, MA 01880, USA
PuroClean of Wakefield Reviews
insurancefloorhomejobkitchenresponsivewater heatersatisfactionquoteempathetic
★ 5★ 4★ 3★ 2★ 1We had a water heater leak and our carpeted basement was flooded. Molly and her team worked with us through our insurance. The entire team was thoroughly professional, competent, and respectful. They set up their stuff and kept on checking regularly. Took care of all the paperwork. Always professional to text beforehand before arriving. I'd recommend them for their services.
Feb 26, 2025 · Samir GondaliaI contacted PuroClean once I found our basement was flooded. Molly showed up within an hour and setup all the equipment with her team. The situation was under control immediately. Now after day of operation, it is rice & dry!
Feb 06, 2025 · Chen LiuThis is the second time I have worked with PuroClean of Wakefield. The first time, all of our items had become moldy during a cross-country move, and the insurance company connected us with Frank at PuroClean. From the very first phone call, I knew Frank and his team were going to take good care of us. They were thorough, prompt, and compassionate. Most recently, I wanted to deep clean our basement and haul junk away that was left over from moving. Frank, Molly, and the rest of the team did an amazing job. They cleaned the floors, walls, and ceiling, as well as all the items in the basement. The price was very fair, and the job was done flawlessly. The team communicated with me throughout the day, and the job went as smoothly as possible. 10/10 recommend PuroClean!
Aug 25, 2024 · Ryan SwartzPuroClean was very quick to respond, and scheduled someone to come over within a few days to quote. Frank's quote was reasonable and they discussed multiple options with us!
Jun 17, 2025 · Corinne AjemianWe had a water heater (in kitchen closet) leak while on vacation and cause the hardwood floor to buckle. We called Frank @ PuroClean of Wakefield and he responded immediately to evaluate the situation. He worked with my insurance company to verify coverage and had a lab there that afternoon to take the appropriate samples of floor/subfloor materials for analysis. As soon as the samples cleared he had a crew on site removing damaged flooring materials and drying things out. Frank kept us fully informed throughout the process. His guys were outstanding. Very respectful of my family and house, very pleasant, and they worked hard all the time they were there. Frank also introduced me to a wonderful contractor to do the repairs necessary to have the new floor installed.If you need a mitigation company I highly recommend PuroClean of Wakefield!!!
Sep 28, 2024 · Lon Cohen
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