Kiwi Services Photos










Kiwi Services Introduce
For decades, homeowners across Central Texas have relied on professional cleaning services to keep their living spaces fresh, healthy, and looking their best. Living in a region known for its unique climate and outdoor lifestyle means carpets, rugs, and upholstery can quickly show the signs of wear, tear, and the occasional mishap. When a basic vacuum or spot cleaner isn't enough, locals turn to companies with a proven track record. In Austin, one name that has been a staple in the cleaning and restoration industry for over 40 years is Kiwi Services.
Kiwi Services has established a reputation for providing a comprehensive suite of solutions that go far beyond a simple surface clean. They focus on delivering a deeper, more lasting clean for a variety of household items and surfaces. From removing stubborn pet stains from carpets to revitalizing delicate Persian rugs, they aim to restore the beauty and freshness of your home. The company's commitment to the local community is evident in its long-standing presence and its dedication to building lasting relationships with customers.
For a Texan homeowner, finding a trustworthy and reliable service provider is paramount. Kiwi Services strives to meet this need by offering specialized services and unique guarantees designed to give customers peace of mind. The company understands the value of a clean, healthy home environment and works to make that a reality for residents throughout Austin and the surrounding areas. Their services are particularly suited to addressing the common cleaning challenges faced by families with children and pets, a frequent consideration for many in the region.
---Kiwi Services is strategically located in Austin, Texas, making it a convenient option for residents across the city. Their central office is at 8222 N Lamar Blvd f58, Austin, TX 78753, USA. This location, situated on a major thoroughfare, provides easy access for customers needing to drop off items like area rugs for off-site cleaning. More importantly, it serves as a central hub for their mobile cleaning crews, allowing them to efficiently dispatch technicians to homes and businesses throughout the Austin metro area. The company's reach extends to various neighborhoods, from the bustling downtown area to the more residential suburbs, ensuring that their professional services are available to a wide range of local customers. This accessibility is a key factor in their ability to provide prompt and professional service, whether it’s a scheduled carpet cleaning or an emergency water damage restoration call.
---Kiwi Services provides a wide array of cleaning and restoration services to keep your home in pristine condition. Their expertise covers multiple areas, ensuring that they can be a one-stop-shop for many of your household cleaning needs. They have developed a reputation for their thorough approach and use of specialized techniques.
Carpet Cleaning: Using a unique dry-cleaning process, Kiwi Services works to lift dirt, stains, and allergens from carpet fibers, leaving them fresh and dry quickly. They are well-known for their "Kiwi Lover One-Year Carpet Cleaning Service" warranty, which allows customers to get their carpets re-cleaned for a nominal fee per room for a full year after their initial service. This is a significant draw for families with kids and pets who need frequent touch-ups.
Rug Cleaning and Repair: The company offers expert cleaning for all types of rugs, including Oriental, Persian, and wool rugs. They utilize a detailed 16-step cleaning process that includes free pickup and delivery. This service is a favorite among customers, with one reviewer noting how they "really liked the job they've done" and how a representative named Rebecca is helpful in reminding them when their rug is "due for cleaning."
Upholstery Cleaning: Kiwi Services also specializes in cleaning and restoring upholstered furniture, from sofas to chairs. Their process helps to remove embedded dirt and refresh the look and feel of your furniture, extending its life and improving the overall cleanliness of your home.
Air Duct Cleaning: A critical service for indoor air quality, their air duct cleaning is designed to remove dust, mold, and allergens from your HVAC system. They offer a 3-year guarantee on this service, helping to ensure the air you and your family breathe is cleaner and healthier.
Tile & Grout Cleaning: Over time, grout can become discolored and stained. Their professional cleaning service works to restore the original shine of your tile and lift away grime from the grout lines, making your floors look like new again.
Water Damage Restoration: The company provides emergency water damage restoration services, with a crew available 24/7 to handle everything from minor leaks to major flooding events. This is a crucial service for Texans, who are no strangers to unpredictable weather and its potential impact on homes.
Kiwi Services has a few stand-out features that have helped them become a prominent name in Austin's cleaning industry. Their unique approach to customer service and their guarantees are often highlighted by both satisfied and unsatisfied customers. It's a company that aims to build a long-term relationship with clients rather than just a one-time transaction.
The Famous One-Year Carpet Cleaning Warranty: This is perhaps Kiwi Services' most well-known feature. After an initial cleaning of $140 or more, customers receive a warranty that allows them to get their carpets re-cleaned for a low per-room fee for a full year. This is highly beneficial for families and pet owners who deal with frequent spills and messes. This unique offering provides a level of ongoing support that is not typically found with other cleaning companies.
Eco-Friendly Cleaning Solutions: Kiwi Services prides itself on using cleaning solutions that are safe for both children and pets. This is a key selling point for environmentally conscious homeowners and those concerned about the use of harsh chemicals in their homes. Their commitment to using safer products is a major draw for many customers who prioritize the health of their families.
Comprehensive Guarantees: In addition to the one-year carpet cleaning warranty, they also offer a 30-day 100% satisfaction guarantee on their services. This gives customers a safety net, promising to re-clean any areas that did not meet their expectations. They also have a 3-year guarantee on their air duct and water damage restoration services, which provides significant peace of mind for homeowners investing in these major projects.
If you're a local in Austin looking to get in touch with Kiwi Services, you can use the following information to schedule an appointment or get a free quote. Their customer service team is the first point of contact for any questions or service requests.
Address: 8222 N Lamar Blvd f58, Austin, TX 78753, USA
Phone: (512) 580-9288
---Kiwi Services is a suitable choice for locals in Austin, Texas, because it offers a blend of professional expertise, unique customer benefits, and a deep understanding of the local market's needs. The company's decades of experience in the region mean they are well-versed in the specific cleaning challenges that Texans face. Their range of services, from carpet and rug cleaning to air duct and water damage restoration, makes them a versatile and valuable resource for homeowners.
The standout feature, the one-year carpet cleaning warranty, is a testament to their commitment to long-term customer satisfaction and is particularly appealing to families and pet owners who need consistent cleaning support without the high costs of repeated full-price services. While some customer experiences may vary, as with any long-standing business, the company’s dedication to providing a broad range of services and guarantees shows a genuine effort to meet the needs of the Austin community. For a local looking for a reliable and comprehensive cleaning solution for their home, Kiwi Services presents a compelling option that’s deeply integrated into the fabric of the Austin service industry.
Kiwi Services Services
Carpet Cleaning Service
- Area rug cleaning
- Carpet steam cleaning
- General carpet cleaning
- Mattress cleaning
- Pet stain & odor removal
- Upholstery cleaning
- Air Duct Cleaning
- Antique Rugs
- Appliance Cleaning
- Bathroom Cleaning
- Carpet Pad Replacement
- Carpet Repair
- Carpet Stretching
- Carpets And Rugs
- Cleaner Green
- Cleaning Business
- Cleaning Hardwood Floors
- Cleaning Supplies
- Commercial Cleaning
- Content Cleaning
- Couch Cleaning
- Deep Cleaning
- Floor Coverings
- Green Cleaning
- Home Cleaning Cleaning
- Kiwi Services Quote
- Pet Stains
- Restoration Cleaning
- Rug Cleaning
- Rug Repair
- Rug Repairs
- Rug Stain Removal
- Tile & Grout Cleaning
- Tile Floor
- Upholstery & Furniture Cleaning
- Water Damage Restoration
- Wood Floor Cleaning
- Wool Carpet
Kiwi Services Details
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Kiwi Services Location
Kiwi Services
8222 N Lamar Blvd f58, Austin, TX 78753, USA
Kiwi Services Reviews
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★ 5★ 4★ 3★ 2★ 1I had a rug cleaned in the spring of 2024 right before we had our floors ripped up for massive foundation repair. It arrived back the next week and I did not unroll it in our construction zone of a home so that I wouldn’t immediately get it dirty. I had a rug cleaned with kiwi beautifully once before, so I trusted that it had been done well. Fast forward to September of 2024 when we finally were able to replace our floors — I was so excited to roll out our clean rug on new tile, only to discover that it was completely faded with bleach spots, brand new crusted on brown spots (???), and it absolutely reeked. I immediately called Kiwi and the representative I spoke to was wonderful. She said that someone had been let go from their cleaning team around the time I’d had my rug “cleaned” and that she would put me in touch with the manager. They scheduled pick up of my rug to inspect it and see what could be done. I emailed Lisa, who I was told was in management, and she responded in a way that inspired confidence as well. That was the last I heard from her. I called repeatedly over the next several weeks, emailed repeatedly, and found out Lisa was actually in sales and that someone else was the manager. I was told they were unaware of my issue but would kick it up the chain to resolve it. That was that. I have heard nothing. I still have no rug 4 months later, let alone a refund for the cleaning that I paid for. To be clear, I do not want the ruined rug returned, I want it replaced and the cleaning refunded. This is a horrible way to conduct business, and I should not have had to keep this in mind to deal with through the holidays and dealing with aging parents in and out of the hospital. It’s absurd.
Jan 18, 2025 · Hannah ArmstrongI've cleaned my Persian rug with this company and I really liked the job they've done. Rebecca is so helpful and always reach out when my rug is due for cleaning. I really trust them with my beautiful rug.
Apr 03, 2025 · Souad NourWe had 4 area rugs cleaned. The driver that picked them up and delivered them was so polite and friendly! Timely service! We are really, really pleased with the results! The rugs are many years old, but the look like new! Kiwi is the best!
Jun 26, 2025 · Jim KellyDO NOT USE THIS COMPANY - if you value your rug and sanity!! I am going to provide a very condensed version of my experience but understand it has span for over a year. They kept my 10x14 rug which belongs in our main living area for 3 months - returned it damaged, discolored with stain and shrunk it to where it no longer covered the rug pad it previously fit. They said they must have it back to try to fix it. They kept it for another 3 + months through the holidays and after multiple phone calls to get my rug back - They returned it without the repairs and even more stains - looked like someone spilt coffee on it- and leaves rolled up in it. After endless back and forth with Elizabeth Cyr the Manager they agreed to refund me the charges for their lack of cleaning and pay for the rug. Months later they have not provided a refund and will not respond to phone calls or emails. I have called their corporate office and Eileen answers the phone and tells me that there is no one I can speak with and I have to talk to Elizabeth only - who will not respond.The amount of disappointment, frustration and waste of time- this company has caused cannot even be expressed enough.I can not believe that Kiwi Services is still in business with the service they lack to provide. It is appalling that any company would deliver a rug back to a customer in the condition I received mine and not follow through with their promises. Photos of the rug and some emails provided for evidence.UPDATE: I would just like to share that the response from the owner was just for public appearances- as it has been over 2 weeks and I have not heard from anyone at Kiwi Services and still cannot reach the manager. Since I have in writing from their manager a refund for their poor services and my payment for my destroyed rug- but have never received the payment promised - I disputed with my credit card company at least the amount of the cleaning charges. Kiwi replied to my credit card company that the charges are valid. Kiwi Services is an unethical business. Took money for services they did not provid, absolutely ruined my rug to the point it had to be thrown away and did not provide the payment they promised for their damage.
Jul 16, 2024 · Traci GarnerWe've used Kiwi Services several times and have always been extremely happy with their service. They are professional, reliable, and do an excellent job getting our carpets looking like new again. Highly recommend their reliable service!
Sep 26, 2024 · Sovattey and Michael Marston
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