Hays + Sons Photos









Hays + Sons Introduce
When disaster strikes your home or business in Indiana, the last thing you need is a complicated, drawn-out repair process. Home and property owners throughout the Hoosier State understand the peace of mind that comes with knowing a reliable, local expert is just a call away. This is where
Hays + Sons
steps in.Hays + Sons
is not just a restoration company; they are a full-service general contractor licensed and insured to handle every stage of your property’s recovery. From the immediate emergency cleanup to the final touches of reconstruction, this Muncie-based team offers the comprehensive expertise needed to return your property to its pre-damage condition, or even better. They are a trusted name built on decades of professional service, prompt response, and a deep commitment to the communities they serve across Indiana, including Muncie and surrounding counties.They pride themselves on being the first point of contact and the only contractor you'll need after an unexpected event like a burst pipe, house fire, or severe storm damage. Their holistic approach means they manage the cleanup, mitigation, and the entire construction process, simplifying what can often be a stressful and overwhelming experience for Hoosier families and business owners.
Hays + Sons
was founded in June 1982 by Charles Hays and his sons, Mark and Brian, building a family-owned company that has grown on the principles of stellar service, craftsmanship, and integrity. This dedication has allowed them to become the largest independently-owned restoration company in Indiana. Furthermore,Hays + Sons
is an officially designated Indiana Veteran Owned Small Business (IVOSB), bringing a veteran's discipline and commitment to every project. For over four decades, they have been a pillar of the community, committed not only to restoring properties but also to supporting various causes that improve the lives of veterans and first responders in Indiana.For Indiana residents facing property damage, choosing a local company with a proven track record is essential.
Hays + Sons
offers the local connection and understanding of Indiana's weather and construction needs, combined with the resources and technology of a top-tier industry leader.Location and Accessibility
Hays + Sons
is conveniently situated in the heart of Muncie, Indiana, providing a central hub for serving a vast area of Central and Eastern Indiana. Being a local establishment in Muncie provides a significant advantage for customers who prefer supporting and engaging with local businesses. Their physical location ensures prompt, localized service in times of emergency, a critical factor when dealing with time-sensitive damage like water or fire.The Muncie location operates 24 hours a day, seven days a week, a testament to their commitment to emergency response. Property damage doesn't wait for regular business hours, and neither does
Hays + Sons
. Their commitment to a rapid response time is one of the key factors that makes them a trusted choice for emergency restoration and contracting.Address:
3701 W 8th St, Muncie, IN 47302, USAFor accessibility, the facility offers a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all customers and visitors can easily access the location for consultations and inquiries.
Services Offered
As a full-service general contractor specializing in complete home and business restoration,
Hays + Sons
offers a comprehensive suite of services to address virtually any property disaster, ensuring a seamless transition from crisis to full recovery. Their general contracting capabilities include the full build-back and repair necessary after mitigation is complete.- 24/7/365 Emergency Response: Immediate dispatch and mitigation services for all disasters.
- Water Removal & Mitigation: Quick-dry services using infrared cameras and advanced ventilation to detect and remove all moisture, preventing secondary damage.
- Fire & Smoke Cleaning & Rebuild: Comprehensive cleanup, smoke odor removal, soot cleanup, and complete property reconstruction by Certified Smoke & Odor Remediation Technicians.
- Mold Remediation: Spore testing, thorough mold removal, professional deodorization, and guaranteed biological organic growth removal by Certified Mold Remediation Technicians.
- Storm Damage Repair: Full restoration and repairs for damage caused by wind, hail, rain, lightning, and snow to restore properties to pre-storm condition.
- Board-Up Service: Emergency commercial and residential board-up services to secure damaged properties immediately after an incident.
- Personal Property Restoration: Specialized services for cleaning, repair, and storage of personal valuables, including electronics, artwork restoration, and contents cleaning using ultrasonic technology and climate-controlled warehousing.
- General Contracting Services: Full property reconstruction, general repairs, and structural repairs following disaster mitigation.
- Residential and Commercial Remodeling: Exterior and interior repair and renovation projects, including roof repair and replacement, siding replacement, gutter work, and large-scale interior remodels for both homes and commercial spaces.
- Specialized Cleanup: Services including bloodborne pathogens cleanup, virus decontamination, deep cleansing, and biohazard cleaning.
- Water Damage-Related Issues: Addressing burst pipes, flooded basement cleanup, sump pump failure, frozen pipe prevention, and sewage cleanup.
Features / Highlights
The distinction of
Hays + Sons
in the Indiana general contracting and restoration landscape is built upon a foundation of key operational and ethical features that prioritize the customer's well-being and a high standard of work.- Decades of Experience: Established in 1982, the company has over 40 years of experience serving Indiana homes and commercial properties, making them a seasoned expert in disaster recovery.
- Full-Service General Contractor: They are licensed and insured to handle the entire project, from initial emergency response and mitigation to the final reconstruction and interior renovation, ensuring seamless project management without the need for multiple contractors.
- 24/7 Emergency Response: Their commitment to being open 24 hours a day, seven days a week, allows for an extremely prompt response to emergencies, often dispatching a team within an hour to secure a property and begin mitigation.
- Certified and Highly Trained Technicians: The team consists of highly trained and certified professionals, including Certified Water Restoration Technicians and Certified Mold Remediation Technicians, ensuring technical expertise in specialized restoration fields.
- Advanced Technology: Utilization of state-of-the-art equipment, such as infrared cameras to detect hidden moisture and Matterport™ digital technology for accurate insurance documentation.
- Veteran-Owned Business: Proudly designated as an Indiana Veteran Owned Small Business (IVOSB), reflecting a commitment to service, discipline, and community support.
- Insurance Advocacy: Extensive experience working with major insurance and mortgage companies, providing stress-free assistance in managing insurance paperwork and acting as the customer's advocate during the claims process.
- Customer-Centric Approach: Customers frequently commend the team’s professionalism, excellent communication, and dedicated care, noting how they restore homes back to their original conditions and provide support during an emotional time.
- Two-Year Warranty: They back their repair and restoration work with a solid two-year warranty, giving Hoosier property owners confidence in the durability and quality of the reconstruction.
Contact Information
For prompt service or to discuss a general contracting or restoration need in Muncie and the surrounding areas, here is the contact information for
Hays + Sons
:- Physical Address: 3701 W 8th St, Muncie, IN 47302, USA
- Local Phone Number: (765) 281-5550
- Mobile Phone Number: +1 765-281-5550
- Emergency Services: Available 24 hours a day, 7 days a week.
What is Worth Choosing
For residents and commercial property owners in Indiana, choosing a general contractor after a disaster is a major decision that impacts safety, finances, and future peace of mind.
Hays + Sons
stands out as a superior choice for several compelling reasons.Firstly, their status as a licensed and insured general contractor means they are uniquely qualified to manage the entirety of your loss. They don't just stop at the cleanup; they handle the reconstruction—flooring, painting, structural repairs, and interior renovations. This single-source accountability dramatically reduces the stress, time, and complexity often associated with disaster recovery.
Secondly, their unwavering commitment to emergency readiness is unmatched. Property crises like fire or water damage require immediate action to prevent further structural and financial loss. With 24/7/365 availability, the
Hays + Sons
team is known for being prepared, professional, and prompt, dispatching crews quickly to secure and mitigate damage. Customer testimonials frequently highlight the staff's professionalism and efficiency during urgent calls, such as quickly boarding and tarping a damaged roof before a storm hits.Finally, their deep roots and community commitment in Indiana make them more than just a service provider—they are neighbors. As a family-owned, veteran-owned business with over 40 years of service, they operate with a mission to provide exceptional service in a customer's time of need. This focus on compassion, combined with advanced technology, certified expertise, and a guaranteed two-year warranty, ensures that property owners receive high-quality workmanship and genuine care, making
Hays + Sons
a truly worthy choice for disaster restoration and general contracting across the state.Hays + Sons Services
Fire Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Painting
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
Water Damage Restoration Service
- 24/7/365 Emergency Response
- Artwork Restoration
- Bloodborne Pathogens
- Board-Up Service
When your home suffers structural damage from an unexpected event, such as a break-in or damage from a storm, your first priority is to secure your home and belongings. The Hays + Sons team of Skilled Craftsmen are available 24 hours a day, 7 days a week, 365 days a year, to quickly answer the call, secure your property with board-up service and help you assess the damage. When disaster strikes, make Hays + Sons your first call.
- Buildings Disinfecting
- Burst Pipes
- Business Restoration
- Carpet Cleaning
- Certified Mold Remediation
- Cleaning And Disinfection
- Cleaning And Restoration
- Cleaning And Sanitizing
- Cleaning Machine
- Cleaning Mold
- Commercial And Residential Restoration
- Commercial Board-Up
- Commercial Building
- Commercial Property Restoration
- Commercial Water Damage
- Complete Restoration
- Contents Cleaning
- Covid - 19 Disinfecting
- Deep Cleansing
- Dryer Chamber
- Electronic Cleaning
- Electronics Repair
- Emergency Board Up Services
- Emergency Mitigation
- Emergency Restoration
- Emergency Restoration Specialists
- Environmental Cleaning
- Exterior Repairs
- Fire & Smoke Cleaning & Rebuild
- Fire And Smoke Damage
- Fire And Water Damage Restoration
- Fire Damage Remediation
- Fire Prevention
- Fire Safety
- Flood Damage
- Flooded Basement Cleanup
- Floor Coverings
- Frozen Pipe Prevention
- Furniture Cleaning
- General Contracting
- General Contracting Services
- General Repairs
- Hail Damage
- Hard Surface Cleaning
- Hardwood Floors
- Healthcare Facilities
- Home Remodeling
- Hot Water Extraction
- Infrared Cameras
- Interior Renovation
- Interior Repair
- Janitorial Cleaning
- Manufacturing Facilities
- Mold Damage
- Mold Prevention
- Mold Remediation Contents Restoration
- Mold Removal
- Need Water Damage Restoration
- New Floor
- Nursing Homes
- Our Water Damage Cleanup Services
- Ozone Generators
- Ozone Treatment
- Packing Up
- Personal Protective
- Plumbing Issues
- Power Washing
- Property Damage
- Property Reconstruction
- Remove Odors
- Repair And Remodeling
- Residential And Commercial Restoration Services
- Respiratory Protection
- Response Remediation
- Restoration Equipment
- Restoration Process
- Restore Your Home
- Roof Inspections
- Roof Repair And Replacement
- Roof Washing
- Sewer Systems
- Siding Replacement
- Smoke Clean Up
- Soot And Smoke Clean
- Storm Damage Repair
- Storm Damage Restoration
- Storm Repair
When a storm or other weather-related disaster strikes, our team of storm repair experts will thoroughly assess the damage and make a plan to get your home secured, repaired and restored. Maybe you’ve never weathered a storm like this before, but we have. Let us use our years of experience to get things back to normal as soon as possible when storm damage occurs.
- Structural Repairs
- Sump Pump Failure
- Tenant Improvements
- Ultrasonic Cleaning
- Ultrasonic Technology
- Upholstery Cleaning
- Virus Decontamination
- Washing And Maintenance
- Water Damage Clean
- Water Damage Prevention
- Water Emergency
- Water Mitigation
Water mitigation requires highly specialized processes and procedures to minimize both short- and long-term damage. Our Certified Water Removal Experts use infrared cameras to reveal every drop of hidden moisture and our powerful ventilation equipment removes it from your home. If water damage from a flooded basement, leaky roof or other water-related disaster occurs in your home, don’t try to handle it yourself. Make Hays + Sons your first call.
- Water Removal & Mitigation
Hays + Sons Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Hays + Sons Location
Hays + Sons Reviews
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★ 5★ 4★ 3★ 2★ 1Hays and Sons did the repairs and renovation of my bathroom after I experienced water damage. They were prompt, prepared, and professional from start to finish. They are to be commended for their outstanding staff, in particular the work crew including Austin, Jared, Justin, Shawn, and Brent. They showed up on time, worked hard, did excellent work, and left everything in pristine condition. Also, Lindsey in the front office answered my questions, kept the job moving forward, and made communication smooth and easy.
Apr 19, 2025 · Kim BeasleyWe had to use their emergency services to have our roof repaired after a tree fell on our house during a large gust of wind and put a hole in our ceiling. We needed an urgent temporary fix before a big storm to prevent water damage. We talked to Lindsay over the phone who was caring and helpful. Jeremy and Austin came within an hour after we finished filing our insurance claim and they got the branches out of the roof and boarded and tarped the holes in our roof which held up through more terrible storms that night. They were professional and efficient. Lindsay even called the next morning to make sure we were okay after the storm. We would definitely recommend.
Apr 04, 2025 · Rae YTechnicians on the job were there quickly and took care of our flood without hesitation. They worked with me every step of the way.
Sep 22, 2025 · Paul DytmireWe had a slight mold problem resulting from a ridge vent not being reinstalled when we got a new roof. The estimate and estimator was prompt and very professional, he outlined exactly what he thought we should do and also explained contingencies if it might need more work than estimated. The crew that did the work were very polite and nice, and again very professional. Project was done about two weeks later. We did have a couple of things that needed touching up, they came back out within a day to look, the next day they were here and took care of it to 100% satisfaction. It still looks great, very good experience, would easily recommend to neighbors and friends.
Oct 30, 2024 · Jamie Wrightyour team did a great job communicating with me along the process. My home had a water pipe break in the ceiling. the team came out the next morning and did a great job making sure my home was dried out correctly.
Mar 06, 2025 · Kevin Carroll
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