Frank's Basement Systems Photos










Frank's Basement Systems Introduce
Frank's Basement Systems: Your Local Experts for a Dry and Stable Home in Western New York
For homeowners across Western New York, protecting a home from water damage and structural issues is a top priority, especially given the region's climate. Finding a reliable, experienced contractor with proven solutions is essential for peace of mind. Frank's Basement Systems, a long-standing, locally focused company, has been serving the Greater Buffalo, Rochester, and WNY regions since 1985. They specialize in comprehensive basement waterproofing, foundation repair, and crawl space solutions, offering homeowners reliable protection against moisture, mold, and structural compromise.
As an authorized contractor for the Basement Systems network, Frank's Basement Systems provides access to a portfolio of patented, awarded products and comprehensive training. This partnership ensures that local homeowners benefit from industry-leading technology and installation expertise. The business is a BBB Accredited Business with an A+ rating, reflecting a commitment to high standards of customer service and business ethics. Their service area is extensive, covering Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, and Wyoming Counties in New York, making them a go-to specialist for a wide range of property concerns in the area.
Location and Accessibility
The primary hub for Frank's Basement Systems is conveniently located in the town of Tonawanda, New York, placing them strategically to serve the expansive Western New York region, including major areas like Buffalo, Niagara Falls, and Rochester, as well as the surrounding counties. This central location ensures their expert crews can efficiently reach homes across their service area.
Physical Address:
2080 Military Rd, Tonawanda, NY 14150, USA
The facility is designed with customer convenience in mind, offering accessible features for all visitors:
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Services Offered
Frank's Basement Systems offers a wide range of services for both residential and commercial properties, tackling everything from minor leaks to major structural issues. Their expertise spans waterproofing, drainage, crawl space repair, and foundation stabilization, utilizing custom and patented products for reliable, lasting solutions. A selection of their core services includes:
- Basement Waterproofing Systems and Solutions
- Sump Pump Installation, Repair, and Maintenance (including Battery Back Up Sump Pumps)
- Foundation Repair (e.g., Foundation Cracks, Settling Foundations, Foundation Piers, Push Piers, Helical Anchors)
- Foundation Stabilization (e.g., Power Braces, Carbon Armor Wall Stabilization, Wall Braces, Wall Straightening)
- Crawl Space Repair and Encapsulation (including Crawl Space Drainage Matting and Vapor Barrier System)
- Dehumidification Systems (e.g., Basement Dehumidifiers, Crawl Space Dehumidifier Installation, Sanidry Dehumidifiers)
- Interior and Exterior Drainage Solutions (e.g., Drain Tile Installation, Perimeter Drain, Exterior French Drain, Yard Drainage)
- Basement Finishing and Insulation (e.g., Insulated Wall Panels, Thermal Insulation)
- Moisture and Mold Control
- Egress Window Replacement and Installation
- Commercial Foundation Repair and Structural Repairs
- Annual Maintenance and Pump Servicing
- Basement Crack Repair and Wall Crack Repair
- Damage Repairs from Basement Water Damage or Crawl Space Moisture Damage
- Free Estimate and Free Inspection services
Features / Highlights
What sets Frank's Basement Systems apart is their commitment to using patented, high-quality products and delivering exceptional customer service. Key highlights and product features include:
- Patented Sump Pump Systems: They install reliable sump pump systems developed by Basement Systems®, Inc. since 1987. Options include the advanced TripleSafe™ Sump Pump System (with three levels of protection: primary pump, secondary pump, and UltraSump® battery backup), the economical SuperSump® Premier Pump System, and the SmartSump™ Crawl Space Sump Pump System.
- UltraSump® Battery Backup System: This essential feature is designed for power outages, capable of pumping 11,500 gallons or more on a fully charged battery, offering crucial protection when the power is out.
- IceGuard® Discharge Line Protection: A patented solution that prevents sump pump discharge lines from freezing in the harsh Western New York winters, preventing pump burnout and basement flooding.
- Airtight Sump Lids: These lids are designed to keep out odors and humidity while also protecting the sump from debris, contributing to a cleaner, drier basement environment.
- Comprehensive Expertise: They are specialists in a full spectrum of below-grade solutions, including foundation work, crawl space encapsulation, and moisture control, addressing the root cause of the problem, not just the symptom.
- BBB Accreditation: Frank's Basement Systems holds an A+ rating with the Better Business Bureau, demonstrating a dedication to resolving customer issues and maintaining a trustworthy reputation.
- High Customer Satisfaction: The company boasts hundreds of positive reviews from local customers in WNY, often praising the professionalism, courtesy, and exceptional work ethic of their installation crews.
- Commitment to Quality: As an authorized dealer for networks like Basement Systems, Supportworks, and CleanSpace, customers receive products backed by written, transferable warranties.
Contact Information
For residents and commercial property owners in Western New York looking to secure their home's foundation or waterproof a basement, you can reach Frank's Basement Systems through the following channels:
Address:
2080 Military Rd, Tonawanda, NY 14150, USA
Phone:
(716) 402-4832
Mobile Phone:
+1 716-402-4832
We recommend reaching out to schedule a free inspection or to request a no-obligation quote to start your basement or foundation project.
What is Worth Choosing
For homeowners in New York, particularly in the moisture-prone environment of Western New York, choosing the right contractor is a decision that impacts the safety, value, and longevity of your home. Frank's Basement Systems stands out as an exceptional choice for several compelling reasons. First and foremost, their longevity and local roots—operating since 1985—demonstrate a deep understanding of WNY's specific soil, weather, and housing characteristics. They are not a fly-by-night operation but a fixture in the community.
The unparalleled advantage is their access to patented and tested products. Systems like the TripleSafe™ sump pump with its triple-protection system, including the UltraSump® battery backup, provide industry-leading reliability. This is critical in an area where power outages can coincide with heavy rains or melting snow. The inclusion of products like the IceGuard® discharge line protector shows they have thoughtfully addressed local challenges, such as freezing discharge lines in the harsh winter months, offering a solution that many generic systems overlook.
Moreover, the company's strong reputation, supported by an A+ BBB rating and numerous glowing customer reviews, emphasizes not just the quality of their technical work but the professionalism and courtesy of their staff. Many customers specifically praise the courteous, quick, and professional demeanor of the installation crews, a significant factor when undergoing extensive home repairs. One client noted the team's exceptional work ethic, "No cussing no bitching and believe me an awful lot of hard manual labor. Very well done." This speaks to a company culture focused on respect and high-quality service.
By choosing Frank's Basement Systems, you are not just purchasing a repair; you are investing in a complete, warrantied system designed for the long haul, installed by certified professionals who understand the nuances of New York properties. Whether you are dealing with a damp basement, a crack in your foundation, or a sagging crawl space, their comprehensive suite of services and products ensures a single, expert source for a dry, healthy, and stable home.
Frank's Basement Systems Inside
Waterproofing service
- Air Filtration
- Annual Maintenance
- Backyard Drainage
- Basement Crack Repair
- Basement Dehumidifiers
- Basement Drainage
- Basement Finishing
- Basement Flooding
- Basement Floor
- Basement Insulation
- Basement Wall Replaced
- Basement Water Damage
- Basement Waterproofing Contractor
- Basement Waterproofing Solutions
- Basement Waterproofing Systems
- Basement Windows
- Battery Back Up Sump Pumps
- Battery Backup Pumps
- Carbon Armor Wall Stabilization
- Change Filter
- Check Valve
- Clean Up
- Collapsing Retaining Wall
- Commercial Foundation Repair
- Crawl Space Dehumidifier Installation
- Crawl Space Drainage Matting
- Crawl Space Encapsulation System
- Crawl Space Insulation
- Crawl Space Issues
- Crawl Space Moisture Damage
- Crawl Space Problems
- Crawl Space Repair
- Crawl Space Solutions
- Crawl Space Sump Pump
- Crawl Space Support Posts
- Crawl Space Vent
- Crawl Space Winterization
- Crawlspace Drain
- Crawlspace Encapsulation
- Custom Solutions
- Damage Repairs
- Damp Basement Walls
- Dehumidification Systems
- Drain Tile Installation
- Drainage Issues
- Drainage Problem
- Drainage Systems
- Drainage Work
- Dry Basement
- Egress Window Replacement
- Egress Windows
- Energy Efficient Dehumidifier
- Energy Efficient Dehumidifiers
- Exterior French Drain
- Exterior Walls
- Fix Water Damage
- Floor Cracks Seal
- Foundation Cracks
- Foundation Heaving
- Foundation Issue
- Foundation Piers
- Foundation Problems
- Foundation Repair Contractor
- Foundation Repair Job
- Foundation Replacement
- Foundation Solutions
- Foundation Waterproofing
- Foundation Work
- Free Estimate
- Free Inspection
- Gutters Downspouts
- Helical Anchors
- Helical Pier Installation
- Home Inspection
- Humidity Sensor
- Insulated Wall Panels
- Leaky Basement
- Leaky Pipes
- Moisture Control
- Mold Control
- Mold Damage
- Outside Drainage
- Patented Sump Pump Systems
- Perimeter Drain
- Plumbing Services
- Power Braces
- Pump Serviced
- Push Piers
- Residential & Commercial
- Sagging Floors
- Sanidry Dehumidifiers
- Seal Block Walls
- Seal Wall Cracks
- Settling Foundations
- Sinking Foundation
- Sticking Windows & Doors
- Structural Repairs
- Sump Pump Installation, Repair & Maintenance
- Sump Pump Maintenance
- Sump Pump System Installation
- Support Jacks
- Thermal Insulation
- Uneven Floor
- Uneven Floors
- Vapor Barrier System
- Vent Covers
- Wall Braces
- Wall Crack Repair
- Wall Repair System
- Wall Stabilization
- Wall Straightening
- Water Seepage
- Waterproofing Crawl Space
- Waterproofing Products
- Waterwatch® Alarm
- Wet Basement Waterproofing
- Yard Drainage
Frank's Basement Systems Details
Service options
- Online estimates
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Frank's Basement Systems Location
Frank's Basement Systems
2080 Military Rd, Tonawanda, NY 14150, USA
Frank's Basement Systems Reviews
techniciantile drainagedustmaintenancedehumidifierbackupsump pump repairsupervisori-beambubbler
★ 5★ 4★ 3★ 2★ 1Had Franks basement systems at my house yesterday. The team of Anthony,Dan and Steve were the guys that performed the repairs. Let me say all three men were very courteous and professional and there work ethic was exceptional. I can't say enough about how professional these guys were . No cussing no bitching and believe me an awful lot of hard manual labor. Very well done. Thank you so much guys. You all were great representatives to you company. .
Aug 23, 2025 · Joe PaszkiewiczThese guys are awesome. No smoke and mirrors and tricksy tactics by the salesman, Noah. Install crew of Anthony, Dan, and Steven were polite and quick and did a great job. No more having to flex seal my leaking windows thanks to them and the folks at Buffalo Glass Block who did the window replacement.
Aug 20, 2025 · Cullen DedrickLet me start by saying that the installation crew was very friendly and professional. That said, getting my basement work completed by Frank's was a horrible experience. First of all, I am left with an undone project because the scope of work written in the contract was not what was discussed at the time of the sale, and I missed it (my fault) and assumed that it was just a component of the process, given that wall height and measurements are indicated. Looking at my basement, the need is clear. My insulation is falling off of my walls, and one of the things I wanted desperately as an outcome of process was replacement. The salesman says he does not even remember talking about it, but we did 100%. The issue is so clear that I would be very concerned as a supervisor if selling that work was not presented to the customer. Had I known that insulation replacement was not included, I would have gone elsewhere due to pricing. To be fair, I was told that they could do the work for an additional (DISCOUNTED) rate of more than 20% of the cost of the entire job. Another issue, the crew damaged part of one of the walls, as they ripped off something that was placed along the border that they said was not needed. It now looks absolutely terrible with clips sticking out of some holes, broken clip ends sticking out of others, etc. Additional stressors: I have a perfectly good/functioning sanitary line, which was to be used for discharge of the new system. The crew was going to cap that, drill a hole, and shoot the discharge out of the side of my house. This was caught by the town inspector, and if he had not visited the site, this would have happened. The job was projected to take 2 days. They ended up being here across three days, working an abbreviated schedule each day. There is more that I could share, but this is enough. Attached are photos that show my insulation as well as the newly created/exposed damage to the side wall. This is an honest review of my experience.
Sep 08, 2025 · Christopher TaylorFrank’s Basement is definitely on their game. Anthony and Dan fixed 7 cracks, a deteriorated corner, broke up around fifty linear feet of concrete to install a drain line then installed nine I beams in my basement in two days. There are not many two man crews who can make that happen. Clean up was spot on and great customer service! Well done gentlemen it’s truly appreciated!
Apr 29, 2025 · Sean TerranovaI'm Team Frank's ****100 stars - Chuck came on time and got right to work. He was efficient and clean and walked my hubby through the tests and results. It was better than expected - the site was clean and put back together - years and years of my water worries are gone in half a day. Thank you, Frank Jr, for your kindness.
Jun 24, 2025 · Netters Barry
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