First Restoration America: Your General Contractor for Fire and Water Damage Restoration in North Carolina

First Restoration America Photos

First Restoration America Introduce

When disaster strikes your home, the path to recovery can feel overwhelming. From the initial shock of a fire to the long process of rebuilding, you need a general contractor who can serve as a reliable partner every step of the way. For homeowners in Matthews, Charlotte, and the surrounding North Carolina region, First Restoration America offers comprehensive restoration services designed to bring your property back to life. They understand that a home is more than just a structure; it's a place filled with memories, and their mission is to restore not just the building, but the sense of normalcy and security for those who live there. Their expertise is particularly focused on navigating the complexities of fire and water damage, providing a professional and methodical approach that helps ease the burden on homeowners during a difficult time.

The restoration process they follow is meticulously planned and executed. It begins with a comprehensive evaluation of the damage, where their professionals carefully document the extent of the loss and work with insurance adjusters to streamline the financial aspects. This initial phase is crucial, as it sets the foundation for all subsequent work, ensuring that no detail is overlooked. Following the assessment, the team moves into the cleanup phase, a critical step that involves removing debris, ash, and soot residue. They demonstrate exceptional care, salvaging what can be saved and responsibly disposing of irreparable items. This attention to detail is a hallmark of their work and is essential for creating a clean slate for the rebuilding phase. The journey from a damaged property to a restored home is a long one, but having a dedicated and knowledgeable team like First Restoration America guiding you makes all the difference. They are not just contractors; they are compassionate professionals committed to helping their neighbors rebuild from the ground up, with a focus on quality and customer satisfaction.

First Restoration America is strategically located in Matthews, North Carolina, making it easily accessible for residents and businesses throughout the greater Charlotte area. Their address at 4410 Friendship Dr d, Matthews, NC 28105, USA, places them in a prime position to respond quickly to emergency calls for fire, water, or storm damage. The team’s proximity to major roadways allows them to efficiently dispatch crews to various parts of Union and Mecklenburg counties, ensuring that help is on the way promptly when you need it most. For locals, this means a faster response time, which is crucial for mitigating further damage, especially in situations involving water or fire. Their central location not only facilitates rapid emergency service but also makes them a convenient local partner for non-urgent restoration and renovation projects.

Their presence in the Matthews community makes them more than just a service provider; they are a local business invested in the well-being of their neighbors. This local connection fosters a sense of trust and reliability that is often hard to find with larger, more distant companies. By being a part of the local fabric, they understand the specific building codes, architectural styles, and community expectations of the region, which is invaluable when it comes to a restoration project. Whether you're in Matthews, Charlotte, or a nearby town, you can count on First Restoration America to be a dependable, local general contractor ready to assist with your property restoration needs.

First Restoration America offers a wide range of services, specializing in the complex needs of property restoration. Their comprehensive approach ensures that they can handle every aspect of a project, from initial damage mitigation to the final finishing touches.

Fire and Smoke Damage Restoration: They are experts in all stages of fire damage repair, including soot and ash cleanup, odor removal, structural rebuilding, and a complete aesthetic restoration of the property. This service involves careful collaboration with clients to restore the home to its pre-loss condition, or even better.
Water Damage Cleanup and Repair: Their team is equipped to handle all forms of water damage, whether from floods, burst pipes, or leaks. They perform water extraction, drying, dehumidification, and full reconstruction of affected areas to prevent mold growth and structural issues.
Comprehensive Rebuilding and Renovation: Beyond just the initial cleanup, they act as a full-service general contractor for the rebuilding phase. This includes skilled repairs of walls, ceilings, and floors, as well as the meticulous inspection and replacement of vital electrical and plumbing systems, ensuring the home is safe and functional.
Interior Restoration and Design: The team collaborates with clients on the interior restoration, including repainting, installing new fixtures, and replacing damaged furniture. They consider personal preferences to create a harmonious design that makes the house feel like a home again.

First Restoration America prides itself on several key features that highlight their professional approach and commitment to their clients. These attributes are what set them apart as a general contractor in the North Carolina region.

Meticulous Planning and Execution: Their process, as described by a satisfied client, is methodical and thorough. From the initial comprehensive evaluation to the final touches, they ensure no detail is overlooked, resulting in a high-quality restoration that surpasses expectations.
Collaboration with Insurance Adjusters: They assist clients in navigating the often-complex world of insurance claims. By collaborating with adjusters, they help streamline the financial aspects of the restoration, providing a smoother experience for the homeowner.
Craftsmanship and Attention to Detail: The team demonstrates exceptional skill in the rebuilding phase. They are praised for their ability to seamlessly blend old and new elements, repairing structures with a high level of craftsmanship that leaves no trace of the previous damage.
Personalized Service: The professionals at First Restoration America take into account the client's preferences and collaborate to create a design that reflects their personal style, turning a challenging situation into an opportunity for a fresh start.

To connect with First Restoration America, you can reach out using the following contact information. Their team is ready to assist you with your restoration needs.

Address: 4410 Friendship Dr d, Matthews, NC 28105, USA
Phone: (866) 831-5291

For residents of Matthews and the broader North Carolina region, First Restoration America is a suitable choice for a general contractor, especially for those dealing with the aftermath of fire or water damage. Their local presence and deep understanding of the community’s needs make them a reliable partner in times of crisis. They provide a comprehensive, step-by-step restoration process that is both professional and client-focused, helping to ease the stress of an already difficult situation. The meticulous planning, excellent craftsmanship, and personalized service described by a past client underscore their commitment to turning a devastating event into a new opportunity for a fresh start for your home. Their expertise in working with insurance companies and their attention to detail in all phases of restoration make them a valuable resource for anyone in the area needing a trustworthy and capable general contractor to restore their property's vibrancy and resilience.

First Restoration America Services

Water Damage Restoration Service
Fire damage cleanup & repair
Expert in fire damage cleanup and repair, we help restore your property after fire incidents with efficient cleanup, repair, and restoration services. From smoke damage to structural repairs, First Restoration America ensures your property is safe and livable again.
Flood cleanup
First Restoration America's skilled professionals excel in removing floodwater from properties. Using high-grade industrial dehumidifiers and fans, we ensure thorough cleanup. Whether from burst pipes, sump pump overflow, any kind of leaks, or heavy rain, we handle all standing water problems.
Flood restoration
First Restoration America has more than three decades of experience in handling flood damage. Our flood restoration process includes evaluation, water mitigation, cleanup, drying and dehumidification. We serve in Charlotte, Matthews and Stallings, NC.
Flooring
First Restoration America offers flooring installation, replacement or repair services for homes and businesses that have been affected by fire & water damage. Our team can handle all kinds of flooring from hardwood, laminate, tile, carpet, wood or vinyl. Our service location is in Charlotte, NC
Mold cleaning
Looking for reliable mould cleaning services in Matthews, NC? First Restoration America provides professional mould removal and cleaning to protect your property and health. We specialize in safe and effective mould remediation, ensuring a clean, healthy living space.
Mold damage restoration
We provide professional mold damage restoration services in Matthews, NC, ensuring your property is safe, clean, and healthy. Our experts specialize in thorough mold removal, mold remediation, and property restoration to prevent further damage and ensure peace of mind.
Mold inspection
First restoration America offers mold inspection services for homes and businesses in Charlotte, Stallings and Matthews, NC. We have 30 years of experience in detecting and identifying source of leaks, moisture and finding the kind of mold that could have affected the property.
Mold mitigation
Professional mold mitigation services designed to protect your home and health in Matthews, NC. We specialize in safe and efficient mold removal, prevention, and remediation to ensure a clean and healthy living environment. Contact First Restoration America today!
Mold remediation
Professional mold remediation services designed to ensure a safe and healthy home in Matthews, NC. We specialize in thorough mold removal, mold damage repair, and preventing future growth. Trust our expert team to restore your space efficiently and effectively.
Sewage cleanup
Sewer overflows can occur due to toilet backups, blocked plumbing, sump pump failures, rainwater, gutter backups, or damaged septic tanks. Our technicians can efficiently extract standing water, remove sewage, and clean and sanitize affected areas. We serve Charlotte, Stallings & surrounding areas.
Water damage-related cleanup & repair
Our team of experts are fully prepared to handle various flood and water damage situations in charlotte, North Carolina. Whether it involves water mitigation, thorough cleanup, or drying out affected areas.. Additionally, also handle repairs related to drywall, ceiling, floors or carpets.
Water damage-related mold removal
Water and moisture often leads to mold. Our expert team understands the link between water damage and mold growth and is trained to address both issues comprehensively. In our mold removal process, we mitigate moisture and also cleanup the mold for homes and businesses in Charlotte, Stallings, NC
Water damage-related pest control
Protect your home with reliable water damage-related pest control services in Matthews, NC. We specialize in addressing pest issues caused by water damage, ensuring a safe and pest-free environment. Contact First Restoration America for expert pest prevention and control.
Commercial Cleaning Services
Looking for reliable Commercial Cleaning Services in Matthews, NC? We specialize in creating clean, safe, and healthy spaces for businesses. Our expert team offers tailored cleaning solutions for offices, retail spaces, and more. Contact us today!
Content Cleaning And Pack Out
Damage Inspection
Disinfection
Drying And Dehumidification
Emergency Water Extraction
Fire Damage Restoration
Full Restoration To Pre Disaster Conditions
Furniture Restoration
Home Remodeling
Mold Assessment
Looking for reliable mold assessment services? We specialize in identifying mold issues with precision, ensuring a safe and healthy living environment. At First Restoration America, we use advanced techniques to assess mold damage and provide actionable solutions.
Mold Cleaning
Mold Odor Removal
Eliminate unpleasant mold odors and restore a fresh, clean environment with expert odor removal services. First Restoration America specializes in professional mold remediation, ensuring your home or business is free from harmful mold and persistent odors.
Mold Testing
Reconstruction
Roof Tarp And Board Up
Smoke Damage Cleanup
Wall And Hvac Cleaning
Water Damage Cleanup
Water Removal
flood damage restoration
First Restoration America specializes in expert flood damage restoration services for homes and offices in Charlotte, North Carolina, and neighboring areas. Our technicians excel in water extraction from flooded bathrooms or basements and proficiently restore properties affected by any damages.
water clean up services
At First Restoration America, we offer comprehensive water cleanup and sanitization services in Charlotte, NC. From drying wet carpets to flooded basements, bathrooms, kitchens, and even crawlspaces and attics, we ensure every corner of your property affected by water intrusion is addressed.
water damage cleanup
First Restoration America's professionals provide on-site inspection and water damage cleanup services for residential and commercial properties in Charlotte, Matthews and nearby areas in North Carolina. We're available day and night to start water cleanup quickly and assist with insurance.

Fire Damage Restoration Service
Commercial Restoration
Providing expert commercial restoration services, we specialize in restoring properties affected by water, fire, mold, or storm damage. First Restoration America is committed to fast, reliable service, ensuring minimal disruption to your business operations.
Fire & Smoke Restoration
Recover from fire and smoke damage with expert restoration services. We specialize in cleaning, repairing, and restoring properties affected by fire and smoke, ensuring a safe and healthy environment. Trust First Restoration America for reliable, professional restoration solutions.
Mold Remediation & Removal
Restore your space with expert mold remediation and removal services. First Restoration America specializes in safe, effective solutions to eliminate mold and prevent its return. We ensure a healthier environment for your home or business. Contact us today!
Water Damage
Restore your property with trusted water damage restoration services tailored to your needs. From flood damage and water extraction to addressing issues like a burst pipe or toilet overflow, First Restoration America provides prompt, reliable solutions to safeguard your home or business.
Water Restoration
We provide reliable water restoration services to help you recover from water damage quickly and effectively. From water extraction to flood cleanup, our team ensures your property is restored safely and professionally. Trust First Restoration America for fast, expert care.
damage restoration experts
Looking for reliable damage restoration experts? We specialize in water, fire, and mold damage restoration, offering swift and professional services to restore your property. Trust First Restoration America for efficient recovery solutions tailored to your needs.
fire and water damage restoration
Fire and water damage restoration services tailored to your needs. We handle everything from water extraction to fire damage cleanup with precision and care. Trust First Restoration America for reliable solutions to restore your property efficiently.
home restoration services
Expertly restoring homes with reliable home restoration services tailored to your needs. From water damage to fire and mold restoration, First Restoration America delivers trusted solutions to bring your property back to life. Contact us for a seamless recovery process.
professional mold removal
Get expert mold removal services with a focus on safety and efficiency. First Restoration America provides reliable, professional solutions to eliminate mold from your property. Trust our experienced team for thorough inspections and effective mold remediation.
restoration company
Looking for reliable restoration services? We specialize in water damage restoration, fire damage repair, mold remediation, and more. First Restoration America is committed to restoring your property quickly and efficiently with trusted professionals and 24/7 availability.
water damage restoration company
Looking for a reliable water damage restoration company? First Restoration America specializes in addressing water damage with expert care. From flooded basements to burst pipes, our team provides prompt, professional services to restore your property efficiently.

First Restoration America Details

Service options
Onsite services
Language assistance

First Restoration America Location

First Restoration America

North Carolina Union County Matthews Friendship Drive

4410 Friendship Dr d, Matthews, NC 28105, USA

First Restoration America Reviews

An average rating of ★4.9 from 39 user reviews.

companyinsurancehomemoldjobprojectstressshowsunderstandingrenovations

★ 5★ 4★ 3★ 2★ 1

The unfortunate incident of a fire outbreak in my house, caused by the actions of tenants, led to a series of challenging and daunting tasks. The subsequent restoration process required immense patience, meticulous planning, and the engagement of professionals. While the journey was arduous, the ultimate outcome exceeded expectations, resulting in a restored home that shines with renewed vibrancy and resilience.Embarking on the journey of restoring a fire-damaged house was no small feat. It demanded prompt and diligent action, and I was fortunate to have a First Restoration America guiding me throughout the process. From the initial assessment to the final touches, their expertise and professionalism were commendable.The restoration process commenced with a comprehensive evaluation of the extent of damage caused by the fire. This step was crucial in determining the scope of repairs needed, ensuring that no area was overlooked. The professionals meticulously documented the damages and collaborated with insurance adjusters to streamline the financial aspects of the restoration.Next, the cleanup phase involved removing debris, ash, and soot residue. The team demonstrated exceptional care in salvaging items that were salvageable and disposing of irreparably damaged materials. Their attention to detail in this stage laid the foundation for the subsequent repairs and renovations.The rebuilding phase began once the debris was cleared, and it was time to restore the structure of the house. The restoration experts skillfully repaired walls, ceilings, and floors, ensuring that they matched the original aesthetic. Their craftsmanship was evident in seamlessly blending the old and new elements, leaving no trace of the previous damage.Electrical and plumbing systems were meticulously inspected and replaced where necessary, guaranteeing the safety and functionality of the house. The team worked diligently to restore these vital aspects, ensuring compliance with modern standards while keeping the home's original charm intact.The interior restoration involved repainting walls, installing new fixtures, and replacing damaged appliances and furniture. The professionals took into consideration my preferences and collaborated to create a harmonious design that reflected my personal style. Their attention to detail, coupled with their creative suggestions, transformed the house into a place that felt like home once again.The restoration process following the fire incident in my house was undeniably challenging, emotionally draining, and financially burdensome. However, thanks to the First Restoration America expertise and dedication of the restoration professionals, my house was brought back to life with impressive results. The team's unwavering commitment to excellence, their attention to detail, and their ability to navigate unforeseen obstacles ensured that the restoration surpassed my expectations.While the memory of the fire may linger, the resilience and beauty of my restored home are testaments to the triumph over adversity. I would wholeheartedly recommend the First Restoration America team to anyone facing a similar situation, as their professionalism, expertise, and craftsmanship were invaluable in turning what seemed like a devastating setback into a newfound opportunity for a fresh start.
Jun 20, 2023 · Wei Yu
Be very cautious!!!! If seems that if he finds himself not making any profit on your job, he may just take your money and walk. He still owes us money that we still trying to get back through legal assistance. We have a judgement but he still doesn't pay.Update!!! Keith...owner of First Restoration America....has reached out to me....immediately after his office relayed my poor review. He insisted that he wants to pay me back and was given my lawyers info to contact and remit payment. The lawyer never heard from him. Our lawyer has sent a letter to him. Still nothing. It has been three more weeks of broken promises from Restoration America. Be Very Cautious of this company!!!!!!!!!
Feb 19, 2025 · Michael Smith
I’m thrilled with the work done by First Restoration. The crew was punctual, professional, clean, and the project started and ended when they said it would! The price for my remodel was very competitive, and there were no “surprises” along the way. Within 2 days of the project being completed, I received a call from the owner of the company asking if I needed anything else, and if I was satisfied. I appreciated the personal touch and desire to ensure I was satisfied with their work product. 5 stars!
Nov 23, 2023 · Dan Davoli
Fortified with a sense of humor, First Restoration was able to come into my home during some really tough times. They not only helped me when I needed them most following Hurricane Matthew but were also reliable and honest about their work- completed in timely manner too! Plus they have this great attitude that makes you want them on every project from hereon out... I would highly recommend using these guys if anyone wants an excellent restoration service done right
Dec 24, 2022 · Judy Hudson
We were impressed from the start by how professional and friendly everyone was. They kept us informed throughout every step of our water damage restoration process, which made things much less stressful! If you're looking for an honest company that does great work at a reasonable price then look no further than First Restoration America- these guys will be worth every penny spent on them!!
Nov 24, 2022 · Mary Castaneda