Family First

- 1119 Tower Rd, Schaumburg, IL 60173

Introduction / Overview

For homeowners and commercial property managers in the **Illinois** region, finding a single, trustworthy company to handle everything from urgent disaster recovery to planned home renovations is essential. **Family First**—a full-service **General Contractor** based in Schaumburg, IL—is built on this premise, operating with a commitment to integrity, expertise, and comprehensive service. Unlike specialized contractors who handle only one phase of a project, Family First offers a unique "start-to-finish" solution, covering **emergency disaster restoration** as well as everyday **remodeling** and **home repair**.

Their foundation is built on trust and knowledge, as evidenced by consistent customer praise for the professionalism of the team, from the first phone call to the final nail. The name **Family First** reflects their mission: treating every client and every job as if it were for their own family. This approach, led by the owner Martin, ensures high standards and attention to detail, making the typically stressful process of construction or restoration manageable and pleasant for Illinois residents.

The company specializes in several critical areas, combining the urgency of **Water Damage Restoration** and **Fire Damage Repair** with the detailed skill of a **Bathroom** or **Kitchen Remodeler**. They are equipped to handle complex structural issues like **foundation repairs** and dangerous environmental concerns such as **mold removal** and **asbestos testing**, providing a one-stop-shop for property recovery and improvement across **Schaumburg** and the wider Illinois area.

Location and Accessibility

Strategically situated in the dynamic area of **Schaumburg, Illinois**, Family First is well-positioned to serve clients across the Chicagoland suburbs and beyond. Their central location allows for a rapid response, which is crucial for their 24/7 emergency service offerings.

The company’s main office is located at:

1119 Tower Rd, Schaumburg, IL 60173, USA

Accessibility and customer convenience are prioritized. Family First offers both **online estimates** and essential **onsite services**, meaning their expert team comes directly to your location, whether for an urgent inspection or a scheduled consultation. Physically, the facility is designed to be accessible to all clients, featuring a **wheelchair accessible entrance** and a **wheelchair accessible parking lot**.

Services Offered

As a highly versatile general contractor, Family First’s service portfolio is expansive, covering routine upgrades, major remodeling projects, and emergency disaster recovery. Their core offerings include:

• Emergency Disaster Restoration: Providing 24/7 Emergency Service, Water Extraction, Flood Mitigation, Flood Repair, Sewage Cleanup, Sewer Backup response, Fire & Water Damage Restoration, Smoke Damage removal, and Content Restoration.
• Water & Fire Damage Expertise: Specialized fire damage cleanup & repair, water damage repair, and mitigation of issues from broken or burst pipes, water leaks, and flooded basements.
• Specialized Environmental Services: Comprehensive **Mold Inspection** and **Mold Removal** (Commercial/Residential), **Mold testing**, and **Asbestos testing service** to ensure a safe and healthy property environment.
• Structural and Concrete Work: Expertise in **Foundations**, **Foundation Crack Repair**, **Concrete Foundation Repair**, and **Waterproofing** to protect the integrity of your home.
• Full-Scope Remodeling and Home Improvement: Serving as a **Kitchen Remodeler** and **Bathroom Remodeler**, including **drywall installation** & repair, **flooring** (wood and tile), **tile work installation**, **plumbing fixture installation**, and the installation of lighting fixtures, garage doors, and patio doors.
• General Contracting and Maintenance: Managing complex projects from **Construction & Restoration** to simple **repairs around the house**, including **gutter cleaning** and establishing **drainage systems** for long-term preventative maintenance.

Features / Highlights

Family First consistently earns high praise and repeat business from Illinois clients due to several core features and commitments:

• 24/7 Emergency Service: The ability to respond immediately to catastrophic events like a burst pipe or house fire is essential. Family First provides round-the-clock service, ensuring minimal property damage and rapid mitigation.
• Integrated Restoration and Contracting: They possess the distinct and highly valuable capability of not only cleaning up the disaster but also completing the **remodeling** and structural repairs, streamlining the entire project for the client. This one-vendor model simplifies **insurance billing** and speeds up the entire **disaster recovery** timeline.
• Exceptional Customer Communication: Testimonials highlight the pleasant, helpful, and prompt communication from the office staff (like Felicia, the office manager) and the knowledgeable, polite demeanor of the owner (Martin) and the on-site crew (like Ruben). This ensures clients are always informed and comfortable.
• Proactive Problem Solving: The owner, Martin, is noted for his deep knowledge and professionalism, even pointing out damage—like a second crack in a foundation—that the homeowner hadn't noticed, and offering preventative solutions like a drainage system quote. This proactive approach saves clients future money and stress.
• Top-Tier Professionalism: Reviews describe the company as "top notch," "very knowledgeable," and "professional from answering the phone, report writing, and explaining in great detail on next steps." This high level of detail applies equally to routine home repair and major **disaster restoration**.

Contact Information

For urgent general contracting needs, emergency restoration, or to schedule a consultation for your next **Illinois** remodeling project, please contact Family First:

Address: 1119 Tower Rd, Schaumburg, IL 60173, USA

Phone: (847) 252-5125

Mobile Phone: +1 847-252-5125

What is Worth Choosing

For Illinois residents, choosing **Family First** is choosing a partner defined by reliability, technical skill, and ethical business practices. What truly sets them apart and makes them worth choosing is the peace of mind derived from their **holistic, family-centric service model**. They remove the need for you to manage multiple contractors and insurance negotiations after a disaster. When you choose Family First, you are choosing a company that can handle the initial **water extraction** from a flooded basement, perform the necessary **mold removal**, and then seamlessly transition into a full **kitchen and bathroom remodel** to restore your home—all under the care of a team that is consistently reviewed as professional, knowledgeable, and a "pleasure to do business with."

The owner's willingness to personally evaluate issues and offer preventative, long-term solutions, such as drainage systems alongside simple **foundation crack repair**, demonstrates a genuine concern for the property's longevity, not just a quick fix. This commitment to going beyond the immediate job, coupled with their specialization in complex structural and environmental issues (like **asbestos testing** and **sewage cleanup**), ensures that your property is safe, secure, and fully restored by experts who genuinely put your needs first. For construction and restoration in the Schaumburg area, Family First is the reliable and highly recommended choice.

Family First

1119 Tower Rd, Schaumburg, IL 60173, USA