Certi-Dry Photos








Certi-Dry Introduce
Introduction / Overview
In Wisconsin, where basements are a way of life and are constantly at risk from heavy snowmelt, seasonal high groundwater, and unexpected pipe bursts, having a reliable **general contractor** with specialized emergency restoration skills is essential. **Certi-Dry**, located in Madison, WI, is recognized by local residents as the go-to full-service company for turning a devastating property disaster—like a **horrific basement flood** or fire damage—into a manageable situation.
Certi-Dry is uniquely classified as a **Construction Company** and a specialized **Water Damage Restoration Service** and **Fire Damage Restoration Service**. This combination means they handle every phase of the disaster recovery process. They don't just extract water; they are prepared for the full scope of work, including **Damage Reconstruction** and **Reconstruction Services** necessary to bring your home or business back to its pre-loss condition. This crucial end-to-end service allows Wisconsin homeowners to rely on one professional team for both the initial emergency mitigation (like water extraction, drying, and sewage cleanup) and the comprehensive construction repairs.
The company’s dedication to a high standard of service is consistently highlighted by customer testimonials. Clients appreciate the immediate, professional, and compassionate response from the moment they call. Team members, like Matthew Sayre, are specifically recognized for their kindness, clear communication, and ability to ease anxiety during overwhelmingly stressful times, earning the trust of their community not once, but often for repeat basement flooding issues.
Location and Accessibility
Certi-Dry is centrally located in Madison, Wisconsin, providing them with a strategic position to offer their essential **24 / 7 Emergency Response** services efficiently across Dane County and the surrounding Wisconsin areas. Quick response is paramount in restoration work, as standing water and smoke damage worsen rapidly.
Their physical address is:
1915 S Stoughton Rd, Madison, WI 53716, USA
As a service-first company, their operations revolve around providing **onsite services** directly at your damaged property. To ensure accessibility for clients needing to visit their location, the facility offers a **wheelchair accessible entrance** and a **wheelchair accessible parking lot**.
Services Offered (use a list)
Certi-Dry offers a comprehensive and integrated set of services, acting as a single point of contact for clients facing structural and environmental damage from water and fire.
Emergency and Disaster Response:
- 24 / 7 Emergency Response: Immediate mobilization for all disaster situations, including **Basement Flood** and severe pipe breaks.
- Emergency Water Removal: Swift **Water Extraction & Drying** using industrial equipment like **Industrial Air Movers** to prevent secondary damage.
- Sewage Cleanup: Specialized cleaning and sanitation for hazardous **Sewage Cleanup** and sewer line backups.
- Board Up Services: Securing properties with **Board Up Services** and **Fire Board Up** immediately following major damage or break-ins.
Restoration and Cleanup:
- Water Damage Restoration Service: Full **Water Damage Repairs** and cleanup, including addressing **Contaminated Material Replacement** and **Structural Damages**.
- Fire Damage Restoration Service: Comprehensive cleanup of damage, including **Smoke And Soot Cleaning** and **Soot Cleanup**.
- Smoke Damage Services: Mitigation including **Smoke Damage Cleanup** and advanced techniques like **Thermal Fogging** for odor removal.
- Mold Management: Specialized services for water damage-related issues including **Mold Inspection**, **Mold Damage Restoration**, and **Water Damage-Related Mold Removal**.
Reconstruction and Repair:
- Construction Company Services: Serving as the **general contractor** for all rebuilding needs.
- Reconstruction Services: Complete **Reconstruction And Repairs** to restore the property to its pre-loss condition, handling all necessary construction work after the cleanup is complete.
- Fire Damage Repairs: Specific repair services targeting the structural and aesthetic damages left after a fire.
Features / Highlights (use a list)
Certi-Dry's operational excellence and customer focus make them a preferred choice for restoration work across the Wisconsin region.
- Full-Service Restoration General Contractor: Their capacity to provide **Water Damage Restoration Service**, **Fire Damage Restoration Service**, and **Construction Company** (Reconstruction Services) means clients do not need to hire and coordinate multiple contractors. They handle the job from the first emergency call to the final drywall patch.
- Immediate 24/7 Response: Their commitment to showing up right away, even late at night, is a life-saver for customers dealing with urgent issues like burst pipes or sewer backups.
- Exceptional Customer Care: The team is repeatedly praised for being kind, friendly, professional, and patient, especially while customers are navigating the complex and emotional process of an **insurance claim**.
- Expert Guidance: Staff members, such as Matthew Sayre, are highly valued for their ability to walk customers through the entire process step-by-step, minimizing stress and providing clear expectations.
- Meticulous Home Respect: The crews are noted for being respectful of the client’s home, including attention to pets, ensuring a smooth and low-disruption process during the intrusive cleanup phase.
- Mold Specialization: Their integrated services specifically address mold, offering **Mold Inspection** and **Mold Damage Restoration**, vital steps after any water incident to ensure a healthy home environment.
- Serving Commercial and Residential Needs: While often praised by homeowners, their experience with commercial buildings and handling services like **Disaster Planning** shows a capacity to serve Wisconsin businesses as well.
Contact Information (address, phone)
For immediate emergency service, or to inquire about restoration and reconstruction services for water or fire damage in the Madison and Dane County area, please use the contact information below.
Address: 1915 S Stoughton Rd, Madison, WI 53716, USA
Phone: (608) 223-1600
Mobile Phone: +1 608-223-1600
What is worth choosing
For Wisconsin residents, choosing Certi-Dry is an investment in peace of mind during a chaotic time. What makes them distinctly worth choosing over other companies is their reputation for **seamless, single-source service**. When your basement floods—a common Wisconsin crisis due to high groundwater or a failed sump pump—you are facing two major problems: the immediate emergency (the cleanup) and the subsequent rebuilding (the reconstruction).
Certi-Dry eliminates the hassle of juggling these two distinct phases. They are the **general contractor** who can rapidly extract the water, dry the structure using professional-grade **Industrial Air Movers**, meticulously handle the mold and sewage sanitation, and then—critically—perform all the necessary **Reconstruction And Repairs**. This continuity, managed by a team that is consistently described as professional and kind, simplifies the complicated insurance process and ensures that the rebuilding is done correctly based on the foundation they stabilized. Their ability to deliver exceptional expertise, patience, and kindness in a terrifying situation makes Certi-Dry the undisputed choice for disaster recovery in the Madison region.
Certi-Dry Services
Water Damage Restoration Service
- Fire damage cleanup & repair
If you had a fire to your home or business, call Certi-Dry for immediate response and fire cleanup. We are a full-service fire restoration company.
- Mold damage restoration
- Mold inspection
After finding mold in your home, you need an inspection to evaluate the extent of the mold damage and determine the proper protocol for mold remediation. Certi-Dry can help.
- Sewage cleanup
Sewage back ups contain bacteria, contaminants, and several different health hazards. This should not be a DIY project, call a professional cleanup company like Certi-Dry for help any time of day or night.
- Water damage-related cleanup & repair
Certi-Dry is a professional water damage cleanup company. We can perform a water damage inspection before we beginning any work. Certi-Dry has certified water restoration specialists on staff ready to respond 24 hours.
- Water damage-related mold removal
Once you have a mold estimate and a plan with proper protocol, you need a professional mold remediation company to provide mold removal services. Contact Cert-Dry to protect your health and home.
- 24 / 7 Emergency Response
- Basement Flood
- Board Up Services
- Contaminated Material Replacement
- Damage Reconstruction
- Disaster Planning
- Emergency water removal
If you find standing water in your home from a flood, storm damage, or pipe break, call Certi-Dry for water removal and extraction services.
- Industrial Air Movers
- Reconstruction And Repairs
- Sewer Line
- Smoke And Soot Cleaning
- Smoke Damage Cleanup
- Soot Cleanup
- Structural Damages
- Thermal Fogging
- Water Damage Repairs
Chances are that after a water damage emergency, you may have compromised structures and building materials. Certi-Dry offers professional water damage repairs to return the property to its pre-loss condition.
- Water Extraction & Drying
Fire Damage Restoration Service
- Fire Board Up
A fire makes your home or business vulnerable to the elements, vandals, and animals. Blown out windows and other access points will need fire board up to remain secure. Certi-Dry has you covered.
- Fire Damage Repairs
Fires create extensive damages that require fire damage repairs to make your home habitable again. We offer fire damage repairs and reconstruction services to help you get back to normal life sooner.
- Smoke Damage Cleaning
The smoke and soot left behind by a fire is a huge mess. This is not a DIY job and should be left for a professional smoke damage cleaning company. Contact Certi-Dry for smoke soot cleanup today.
Construction Company
- Reconstruction Services
In instances where your property has been damaged or materials had to be removed as part of the cleanup process, repairs or reconstruction may be necessary to restore your property to pre-loss condition. When you call Certi-Dry, our team is fully capable of handling your loss from start to finish.
Certi-Dry Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Certi-Dry Location
Certi-Dry Reviews
basementcleaningcrewworkremediationmorningleadbackupofficefans
★ 5★ 4★ 3★ 2★ 1We had a horrific basement flood and Certi-Dry was nothing short of amazing. From the moment we called, their team responded quickly, professionally, and with so much care. They showed up right away, walked us through every step, and made a very stressful situation feel manageable.The crew was absolutely amazing and friendly respectful of our home (and our dog), and went above and beyond to make sure everything was cleaned, dried, and safe. They were incredibly patient with us while we navigated the insurance claim process, which made such a difference during an already overwhelming time.Exceptional service from start to finish. I can’t recommend Certi-Dry enough — they turned a nightmare into something we could handle, and we are so grateful for their expertise, patience, and kindness. This was the second time we used them for basement flooding issues and each time was a wonderful experience!
Aug 27, 2025 · Bobbi PetersenWhen our basement flooded, Certi-Dry was there right away. They made a stressful situation so much easier with their kindness, clear communication, and hard work. Every member of the team was professional and respectful of our home. Thanks to them, our basement is back to normal, and we are so grateful. I would recommend Certi-Dry without hesitation. I would especially like to thank Matthew Sayre for talking us down off that cliff and walking us through the whole process. Thank you!
Aug 19, 2025 · Karen Wayda5 star mitigation, 1 star rebuild.Highly recommend for water mitigation. Not so much for rebuild. We had a water leak from a pipe that burst in our basement. Matthew took my call before opening hours and had Ricardo+ crew out within a couple hours. They handled all communications directly with my homeowner’s insurance after. They did a stellar job!As the owner responded to other reviews, the mitigation crews are set to act quickly but things move slower on the rebuild side as they use subcontractors. With those expectations in mind I decided to go through Certi-Dry because of high reviews and great experience with the water/mold mitigation. Communication has not been great. It took a month to get our rebuild estimate after the estimator came out. They spelled both my email and the insurance adjuster’s emails wrong. We all make mistakes. I signed on anyway. After the subcontractor gave their flooring estimate, we were told that the cost difference (for covered expenses) would be out of pocket - had to ask them to communicate with our insurance to get the difference covered and then it got approved. Had to remind them what parts of the project weren’t finished yet. We had some issue with the flooring company declining to provide carpet services and were told we could find our own flooring. At that point it had been 3 months since we paid our deposit and just wanted the project completed as quickly as possible.Ultimately I’m not happy getting charged for services that were not completed AND are not covered by my insurance. The last response I got - “your insurance should have covered it.” Definitely should have listened to other reviews that stated they just wanna squeeze out all the money they can.
Dec 17, 2024 · Malia ThaoWater mitigation was a breeze and they worked quickly. Matt did great at communicating. Rebuild was where everything went downhill and stressful. Unanswered emails and texts. After two weeks of back and forth waiting for a quote we decided to go with another company to get our bathroom floor done.
Feb 28, 2025 · Michelle GarciaMy mother’s bathroom has been ripped up for over a month now. It is still unusable and there has been no communication from Certi Dry. It’s unacceptable for her to be without a shower this long without updates. I would say you should go somewhere else if you would like prompt service.
Aug 03, 2024 · Eliot Friedow
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