BioClean Photos










BioClean Introduce
Welcome to a detailed look at BioClean, a long-established and highly specialized general contractor serving homeowners and businesses throughout Connecticut. When disaster strikes in the form of water damage, or when you discover the persistent and concerning issue of mold, you need a contractor with the expertise to not only clean up the mess but also to implement lasting solutions. Based in West Haven, BioClean has built a reputation since 1988 as a comprehensive provider of mold remediation, water damage restoration, and critical waterproofing services, all while adhering to the highest standards of customer care and professional integrity.
Living in New England, Connecticut residents are keenly aware of the risks associated with excessive moisture, particularly in basements and attics, which are prime environments for mold growth and structural vulnerability. BioClean steps in to address these complex environmental and structural issues, going beyond simple cleanup to offer a full-service approach. This holistic method ensures that the root cause of the damage—be it a foundation crack, a poor drainage system, or inadequate ventilation—is identified and corrected, securing your property's health for the long term. This focus on long-term prevention is what truly sets a specialized general contractor apart in the remediation industry.
The scope of a true general contractor in this field is vast, requiring knowledge in construction, environmental science, and emergency response. BioClean’s service suite is designed to cover all these bases, offering Connecticut property owners a single, reliable point of contact for stressful, large-scale restoration and cleanup projects. Whether you are a homeowner dealing with unexpected basement flooding or a property manager requiring commercial janitorial and sanitization services, BioClean is equipped to handle both the emergency and the subsequent necessary repairs and preventative work. They understand that these services are often unexpected and come at a difficult time, which is why a professional and thorough approach is paramount to restoring peace of mind.
Location and Accessibility
BioClean proudly serves the Connecticut area from its established location in West Haven, providing easy access to clients across New Haven and Fairfield counties, and extending its service to Westchester County, NY. This strategic location allows the team to provide prompt and efficient service, which is especially crucial in emergency situations like flooding or major water damage.
The physical address for BioClean is:
88 Farwell St, West Haven, CT 06516, USA
For clients who may need to visit the office or for service accessibility, the location includes a wheelchair accessible parking lot. However, given the nature of water damage restoration and mold remediation, most of BioClean's services are delivered as onsite services at the client's residential or commercial property, bringing their professional expertise directly to where it is needed most. Their extensive service area across Connecticut means that whether you are in a shoreline town or further inland, you can rely on their expertise to reach you.
Comprehensive Services Offered
BioClean's strength lies in its comprehensive and interconnected range of services, designed to address every stage of property damage, from emergency cleanup to preventative structural work. Their core offerings extend well beyond simple cleaning, providing true general contracting solutions for residential and commercial buildings.
- Water Damage Restoration Service: This includes emergency water damage cleanups, water extraction, flood cleanup, pump out services, dehumidification, and complete water damage-related cleanup & repair. They are equipped to handle wet basement and basement flooding damage immediately.
- Mold Remediation and Inspection: Comprehensive mold damage restoration, black mold removal, mold cleaning, and professional mold inspection and testing. Services cover mold issues in the basement, attic, crawlspace, and bathroom, ensuring all structural and air quality concerns are addressed. This also includes water damage-related mold removal.
- Basement Waterproofing and Structural Repair: A critical component of their service, including basement waterproofing, foundation crack repair, French drain system installation, drainage solutions, sump pump installation and systems, basement sealing, and exterior waterproofing. They also offer floor repair and epoxy floor coating.
- Air Quality and Testing: Services such as asbestos testing service, air quality testing, dehumidifier installation, crawlspace ventilation, and the use of HEPA filter equipment to ensure a clean and healthy indoor environment following remediation.
- Specialized Cleanup and Restoration: This covers a wider range of necessary services, including fire damage cleanup & repair, biohazard / crime scene cleanup, hazardous materials cleanup, structural damage assessment and repair, crawlspace cleanup, and carpet cleaning.
- Janitorial and Commercial Cleaning Services: Offering commercial janitorial services, commercial sanitization, deep clean services, and disinfecting for both one-time needs and ongoing janitorial service plans.
- Post-Disaster Support: Assistance with insurance claim processing, serving as a liaison between the property owner and the insurance company to streamline the process during a stressful time.
- Remodeling and General Contracting Work: Beyond remediation, the team has capabilities to perform remodeling, flooring work, and plumbing to fully restore the damaged areas to pre-loss condition or better.
Key Features and Highlights
For Connecticut residents, choosing a contractor for complex remediation and restoration work requires confidence. BioClean offers several features that highlight their professional commitment to quality, accessibility, and customer support.
- Decades of Experience: Established in 1988, BioClean has over three decades of specialized experience in mold removal, water damage, and basement waterproofing, offering a wealth of knowledge to every job.
- 24/7 Emergency Services: Recognizing that water damage and flooding can occur at any time, they offer 24/7 hour emergency services for immediate response and cleanup.
- Free Inspections and Estimates: They offer free inspections and a no-obligation cost estimate, allowing property owners to understand the scope of work and pricing upfront.
- Comprehensive Warranty: BioClean stands behind the quality of their work, offering a 5-year warranty on their mold remediation and waterproofing services, providing customers with long-term security and peace of mind.
- Licensed and Insured: The company is fully licensed and insured, and registered with the CT Dept of Consumer Protection (CT Contractor Registration # HIC 0657120), ensuring compliance and professionalism.
- Systematic and Thorough Remediation: They use a systematic approach and state-of-the-art technology, including EPA-compliant green disinfectants, to ensure a complete remediation, not just killing live spores but also removing allergenic dead mold spores and debris.
- Root-Cause Focus: Unlike some companies that only remediate mold, BioClean focuses on treating the source of the problem, such as fixing leaks, improving drainage, or adding proper ventilation, to prevent future reoccurrences.
- Insurance Claim Assistance: The team is experienced in working with insurance companies, providing support and acting as a liaison to help customers navigate the often-complex insurance claim process.
Contact Information
To inquire about services, schedule a free inspection, or request 24/7 emergency assistance, you can contact BioClean using the information below:
Physical Address: 88 Farwell St, West Haven, CT 06516, USA
Phone Number: (203) 283-3912
What is Worth Choosing BioClean
Choosing a contractor for remediation and restoration work is a significant decision for any property owner in Connecticut. BioClean stands out in the marketplace not just for the breadth of its services—combining water damage restoration, advanced mold remediation, and essential basement waterproofing—but for its deeply rooted commitment to customer satisfaction and long-term results.
The most compelling reason to choose BioClean is their holistic, one-stop-shop service model. They don't just treat the visible mold; they are a general contractor capable of diagnosing and fixing the underlying moisture intrusion issues, such as foundation cracks or drainage problems. For instance, a customer review highlights their appreciation for the company's comprehensive approach, which included adding proper baffles and rerouting bathroom vents to address the source of an extensive attic mold problem. This level of thoroughness, backed by a generous 5-year warranty, provides a crucial layer of security that other specialized companies might not offer. The inclusion of post-job testing to ensure the area is truly mold-free further solidifies their commitment to a healthy indoor environment.
Furthermore, in a crisis situation like a basement flood, their availability with 24/7 emergency services and ability to assist directly with the complicated insurance claims process alleviates significant stress for the customer. Their professional team is trained not only in technical skills but also in maintaining a respectful and considerate presence in your home, as noted by customers who praised the crews' professionalism and kindness. While occasional reviews mention logistical and communication challenges, the overall sentiment points toward BioClean's successful track record of delivering high-quality, comprehensive, and detailed restoration work at a fair price for the quality delivered, making them a premier choice for ensuring the safety and structural integrity of your Connecticut property. When facing complex property issues, choosing a contractor that promises not just a cleanup but a comprehensive, warrantied, and long-lasting solution is invaluable.
BioClean Services
Water Damage Restoration Service
- Carpet cleaning
- Fire damage cleanup & repair
- Flood cleanup
- Flooring
- Mold cleaning
- Mold damage restoration
- Mold inspection
- Mold remediation
- Plumbing
- Remodeling
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Attic Mold
- Basement Attic Bathroom
- Basement Dry
- Basement Flooding Damage
- Basement Mold
- Basement Sealing
- Basement Walls
- Basement Water Damage
- Basement Waterproofing
- Basement Windows
- Bathroom Mold
- Bioclean Service
- Biohazard / Crime
- Black Mold
- Commercial Janitorial Services
- Commercial Sanitization
- Crawlspace Cleanup
- Crawlspace Mold
- Crawlspace Ventilation
- Deep Clean
- Dehumidification
- Dehumidifier Installation
- Disinfecting
- Drainage Solutions
- Drainage System
- Drainage Systems
- Dryer Vent
- Emergency Cleanup
- Emergency Water Damage Clean Ups
- Emergency Water Damage Cleanup
- Epoxy Floor Coating
- Exterior Waterproofing
- Floor Repair
- Foundation Crack Repair
- Free Inspections
- French Drain System
- French Drain Systems
- Hazardous Materials
- Hepa Filter
- Hour Emergency Services
- Insurance Claim
- Janitorial Janitorial Services
- Moisture Meters
- Mold Issue
- Mold Or Dust? Signs, Symptoms & Solutions
- Mold Problem
- Mold Problems
- Property Managers
- Pump Out
- Residential And Commercial Buildings
- Storm Drain
- Structural Damage
- Sump Pump Installation
- Sump Pump System
- Sump Pumps
- Water Extraction
- Wet Basement
BioClean Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible parking lot
BioClean Location
BioClean
88 Farwell St, West Haven, CT 06516, USA
BioClean Reviews
moldcompanybasementremediationatticpricesjobpropertyinspectorfrench drain
★ 5★ 4★ 3★ 2★ 1Unfortunately, I really wish I listened to the reviews here. I was aware this company had poor reviews but booked them based on our initial consultation with Sal and the hope for a good experience. We went with BioClean despite having a cheaper quote elsewhere. Unfortunately, the day of our job was a nightmare. The workers arrived 1 hr 10 minutes late without any phone call. This was after we made multiple calls to inquire why they were late. I received about four different excuses as to why they were late. Truthfully, the excuses did not help and it was the lack of professionalism and respect for our time that really upset us. Additionally, I felt the office staff spoke to me very unprofessionally with one person telling me he was "sick as shit" which is just an unprofessional way to speak to a customer. Additionally, there was a lack of communication between the inspector, the office, and the work team about the expectations for our project. In the end, they did rectify the situation by adjusting our final price. however, the day was still a major headache and we do not plan to work with this company again nor would i recommend them to anyone. we have had plenty of work done in our home and have never had such an unprofessional experience. I feel duped by our inspector about the quality of service we would receive.
May 02, 2025 · Jamille RancourtWe had a great experience with BioClean recently. Hope to never have to do this again, but it’s good to know there’s a comprehensive, thorough, and fair company locally that does quality work.We had them remediate an extensive mold problem throughout our attic. In addition to the remediation, I really appreciated that they offer services to treat the source of why the mold grew to begin with. For us, this was adding proper baffles and rerouting 2 bathroom vents through the roof (they were previously directed to the soffit). Every other company I spoke with only did remediation and it was on you to take care of the source, which is exceptionally unhelpful for this problem and probably why this line of work has a bad reputation. The weather has not been kind this week with multiple days of soaking rain since the work was completed. Upon inspection during heavy rain 10 days after the work was finished, there were no problems with leakage around the new vents and everything continues to look good! With the 5 year warranty they offer, it’s nice to have that security and it’s clear the company believes in the quality of their work.It was not cheap, but for the quality and comprehensive nature of the work we felt the pricing was absolutely fair. The 3 workers that were involved were very professional and treated our home with respect. One of them was even nice enough to bring in a 30 lb box of dog food that arrived while they were here which was not expected at all but much appreciated! Their office worker, Elizabeth, was also very professional and a great help throughout the entire process.Thank you BioClean!
Oct 21, 2023 · Heather KutzlerI had an estimate done for mold removal and everyone at BioClean was so helpful and professional throughout. I ended up going with a different company that was cheaper, but was not providing the same level of work that BioClean planned to do (just due to my very limited budget -- I think BioClean would have done a better job), and it was even easy to cancel with them! They refunded my deposit without any trouble. I would definitely recommend getting an estimate. The technician I worked with was Sal and he was very helpful and knowledgeable, and everyone I talked to at the office was great.
Feb 14, 2024 · Griffin RadulskiUnfortunately, I've had a mixed experience with BioClean CT. The initial consultation on the work required, detailed billing, prompt replies, and servicing were all excellent. During the mold remediation work at home, I had some difficulties getting updates at the end of each day to see where the team was. Since BioClean recommended we not be home during the remediation, I worked remotely from my in-laws and wanted to ensure the house was kept unlocked for a short time.An accident occurred while the remediation work was being performed. One of the workers slipped on an attic joist and fell through the ceiling. BioClean was very transparent about the incident, and it was patched and painted quickly. I appreciated how they responded to the incident; luckily, no one was injured.After the patchwork was completed and the final payment was provided, I noticed a powerful smell (non-bleachy) coming from the attic. I contacted BioClean CT about it, and they asked me to wait a bit to see if it dissipated. It's been almost a month, and the smell is still quite strong. I spoke to Tommy a few times, and he promised to contact me to see if someone could come by to investigate, but I have yet to receive a callback. I have to take the initiative to talk to someone each time.Their customer communication skills do not match the quality of their mold remediation work. Given my experience, I can't recommend them. Once they were paid, my issue was more of an afterthought. The smell could be nothing, but it isn't being taken seriously, considering it's lasted so long.
Jun 19, 2024 · John LewisI do NOT recommend BioClean. They have held up my moving process for WEEKS and have made an already incredible stressful situation (me being permanently displaced due to mold in my rental) even more stressful. I cannot plan my move until I get a quote for remediation of my personal items and every day when I call I'm told that "the technician is working on it". I now have to scramble to find someone else so I can move in 4 days. I am beyond frustrated and upset.
Jul 11, 2024 · N. Morris
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