Alpha One Restore: Your McKinney, TX General Contractor

Alpha One Restore Photos

Alpha One Restore Introduce

When a disaster strikes a home in the McKinney, Texas, area, the need for a reliable and professional general contractor is paramount. Dealing with water damage, fire, or the aftermath of a severe storm can be a stressful and overwhelming experience for any homeowner. The right restoration company can make all the difference, transforming a difficult situation into a smooth and successful project. Alpha One Restore is a company in the McKinney community that has been involved in property restoration, and their services have garnered a mixed range of feedback from local residents. While some clients have praised their work and dedication, others have reported significant issues, making it clear that a thorough evaluation is essential for anyone considering their services.

In the world of home restoration, the relationship between the contractor and the homeowner is built on trust and communication. One of the key aspects of a successful project is the ability of the contractor to work effectively with insurance companies to ensure the homeowner receives the proper compensation. As one customer review highlights, a positive experience involved a project manager, Jason, who "truly advocated for us with the insurance company" after a kitchen flood. This level of support can be invaluable, especially when navigating the complex and often frustrating claims process. However, other accounts paint a starkly different picture, with a customer alleging that communication broke down after a large initial payment and that the company’s work was incomplete and unsatisfactory. These contrasting experiences underscore the importance of due diligence for any local Texas resident when choosing a contractor for a major home repair project.

The nature of general contracting and restoration work requires a team that is not only skilled in construction but also meticulous in its process. For a water damage project to be successful, a contractor must follow precise protocols to ensure all moisture is removed and the property is properly dried to prevent further issues like mold. A review from a dissatisfied customer raises serious concerns about the company's process, citing an instance where fans were left running without proper subfloor removal, a critical step that should be taken to ensure thorough drying. In contrast, a positive review praised the contractors for their attention to detail and for seeking the homeowner's input at every stage of the process, leading to a result that was "more beautiful than I ever imagined." These vastly different outcomes suggest a potential inconsistency in service delivery, and for locals in the community, it serves as a reminder to be vigilant throughout the entire restoration process.

Alpha One Restore is located in a position to serve the McKinney, TX, area. The company’s address is 1904 Univ Business Dr Suite 310, McKinney, TX 75071, USA. This location in the local business community provides them with a central base from which to dispatch their crews to different parts of McKinney and the surrounding region. Accessibility is a key factor for any restoration company, as a quick response can be critical in mitigating property damage. Being located in this area allows them to potentially provide timely service to local residents. For Texans in need of assistance, their phone number is (972) 363-9577.

While the company’s location is a factor in their ability to serve the community, the quality of that service is what truly matters to locals. A physical presence in the area allows for easier communication and oversight, which can be a relief for homeowners dealing with a major project. However, as some reviews suggest, even with a local presence, it is vital for homeowners to remain engaged and ensure that the work being performed meets their standards and the industry's best practices.

Alpha One Restore offers a range of services designed to address property damage. While specific details on their website may vary, the general scope of work for a restoration general contractor typically includes a variety of services to handle disasters.

Services Offered:

Water Damage Restoration: This service generally includes emergency water extraction, drying, and dehumidification to address issues from floods, leaks, and burst pipes.
Fire Restoration: Following a fire, this service typically involves smoke and soot cleanup, odor removal, and the reconstruction of damaged areas.
Mold Remediation: This service often includes the identification, containment, and removal of mold from a property to ensure a healthy living environment.
General Reconstruction: As a general contractor, their services would typically include rebuilding and repairing a property after a disaster, from replacing drywall and flooring to larger structural repairs.
Contents Pack-out and Storage: In some cases, a company will pack, move, and store a client's belongings during the restoration process.
Insurance Claim Assistance: A key part of a restoration company's service is helping homeowners navigate the complex process of filing and negotiating an insurance claim.

The success of these services, as highlighted by customer reviews, appears to be tied directly to the execution and communication of the specific project manager and crew assigned to the job.

Based on the available information, Alpha One Restore has certain features and highlights that have been reported by clients, ranging from very positive to extremely negative.

Features / Highlights:

Insurance Advocacy: A positive highlight mentioned is their ability to advocate for clients with their insurance company, potentially securing better outcomes for homeowners.
Quality Craftsmanship: One client praised the quality of the reconstruction work, noting that their kitchen was made "more beautiful than I ever imagined."
Client Input: A key feature noted in a positive review was that the contractors sought the homeowner's input at every step of the process, ensuring a collaborative experience.
Communication Issues: A significant concern raised by another review is a reported breakdown in communication and a lack of responsiveness after an initial payment was made.
Incomplete and Damaging Work: A negative highlight is the allegation that the company removed undamaged cabinets, left broken granite in the backyard for an extended period, and improperly packed a storage pod.

For those in the McKinney area considering Alpha One Restore for their general contractor needs, here is their contact information.

Contact Information:

Address: 1904 Univ Business Dr Suite 310, McKinney, TX 75071, USA

Phone: (972) 363-9577

In conclusion, for residents of McKinney, Texas, and the surrounding communities, the choice of a general contractor for home restoration is a decision that requires careful consideration. The experiences of local clients with Alpha One Restore have been highly variable, with some praising the company’s advocacy with insurance and quality craftsmanship, while others have reported severe issues with communication, incomplete work, and overall unprofessionalism. For Texans, who value honesty and reliability, these conflicting reports are a critical part of the decision-making process. It is a reminder that while a company may have some satisfied customers, it is vital to perform thorough research, seek multiple bids, and maintain close oversight of the project from start to finish. For those in the community who choose to work with Alpha One Restore, it is clear that being an engaged and informed client is the best way to ensure a positive outcome.

Alpha One Restore Exterior

Water Damage Restoration Service
Fire damage cleanup & repair
Alpha One Restore provides certified fire damage restoration, smoke removal, soot removal, and other related fire cleanup services.
Flood cleanup
Flood cleanup services include water removal, water drying, and water damage repair. Available 24/7.
Flood restoration
Emergency flood restoration services are available 24/7. Our team of certified water damage experts can be on-site in 60 minutes or less.
Flooring
Mold cleaning
Thorough mold cleaning using HEPA filtration and EPA-approved antimicrobial treatments. Our certified technicians safely remove visible mold and invisible spores from all surfaces. We identify moisture sources and provide prevention strategies for long-term protection.
Mold damage restoration
Containment of the areas that have mold, negative air scrubbing to filter mold spores, removal of mold-damaged materials, HEPA vacuuming, and cleaning of mold-affected areas.
Mold inspection
Licensed mold inspection and mold testing services.
Mold mitigation
Licensed mold mitigation services to remove mold and prevent it from reappearing.
Mold remediation
Certified and licensed mold remediation services.
Painting
Plumbing
Emergency Plumbing Services - Licensed Plumbing Professionals. Frozen Pipes, Burst Pipes, Hot Water Heater Repair, Leaky Pipes and more.
Remodeling
Sewage cleanup
Certified sewage backup cleanup services. We provide sewage extraction, drying, disinfection, and deodorizing services.
Water damage-related cleanup & repair
Alpha One Restore offers IICRC certified water damage restoration services including flood water removal, water drying, leak detection, water damage repair, and more.
Water damage-related mold removal
Alpha One Restore offers mold remediation and mold removal services for crawlspace, attics, basements or wherever the mold is located.
Water removal
IICRC certified water removal services.
24/7 Emergency Restoration Services
Round-the-clock emergency response for water, fire, and storm damage. Our rapid-response teams arrive equipped to begin mitigation immediately. Available holidays, weekends, and nights to minimize damage when disasters strike. One call starts your recovery.
Appliance Leak Cleanup
Specialized cleanup for washing machine, dishwasher, refrigerator, and other appliance leaks. We extract water, dry affected areas, and prevent mold growth. Fast response minimizes damage to flooring, walls, and cabinetry from appliance failures.
Attic Mold Remediation
Expert attic mold removal using industry-leading techniques and equipment. We eliminate harmful spores, restore air quality, and prevent future growth. Our certified technicians provide thorough assessment, containment, and complete remediation. Call now for a healthier home.
Burst Pipe Cleanup
Complete burst pipe cleanup including water extraction, structural drying, and repairs. Our emergency response teams minimize damage from frozen or failed pipes. We handle everything from stopping the leak to restoring affected areas and preventing mold.
Burst Pipes
24/7 emergency burst pipe response with rapid water extraction and structural drying. Our certified technicians minimize damage, prevent mold growth, and restore your property quickly. We work directly with insurance for hassle-free claims. Local experts ready when disaster strikes.
Ceiling Leaks
Professional repair of water-damaged ceilings from roof leaks, plumbing failures, and overflows. We identify and fix leak sources, remove damaged materials, and restore ceilings to pre-damage condition. Complete service from leak detection through repair.
Certified Mold Remediation
IICRC certified mold remediation specialists using advanced containment and removal techniques. We identify moisture sources, eliminate all mold types, and prevent recurrence.
Certified Restoration
IICRC certified restoration experts for water, fire, and mold damage. Our proven process ensures proper assessment, mitigation, and reconstruction. We restore your property to pre-loss condition using advanced equipment and techniques. Available 24/7 for emergencies
Cleaning Up
Cleanup And Restoration
Cleanup Mold
Clogged Drain
Commercial And Residential
Commercial Plumbing
Commercial Restoration
Specialized restoration for businesses and commercial properties. Our team minimizes downtime with fast response, commercial-grade equipment, and efficient workflows. We handle water, fire, and mold damage in offices, stores, restaurants, and industrial facilities.
Commercial Water Damage Restoration
Minimize business interruption with our rapid commercial water damage response. We deploy industrial grade extraction, drying equipment, and moisture monitoring to restore your facility quickly. Our team works around your schedule to minimize disruption.
Content Cleaning
Content Cleaning & Pack Outs
Specialized content cleaning and pack-out services for water, fire, and mold-damaged belongings. We carefully inventory, transport, clean, restore, and safely store your possessions while property repairs are completed. Detailed documentation for insurance claims.
Content Cleaning Services
Specialized cleaning for water, smoke, and mold-damaged belongings. We restore furniture, documents, electronics, and valuables using advanced cleaning technologies. Our documented inventory process ensures proper handling of all items for insurance claims
Contents Restoration
Expert restoration of water and smoke-damaged furniture, electronics, documents, and valuables. Our specialized cleaning techniques and equipment salvage items others might discard. We meticulously document and track all items for seamless insurance claims
Debris Removal
Professional debris removal and disposal following property damage or restoration. We safely clear, sort, and properly dispose of construction materials, damaged items, and hazardous waste. Our efficient cleanup prepares your property for the restoration process
Dispute Resolution
Drain Cleaning
Drain Repair
Drywall Repair
Professional drywall repair and replacement after water and fire damage. Our carpenters remove damaged sections, install new drywall, and provide seamless finishing and painting. Restore your walls to pre-damage condition with our complete service.
Emergency Plumbing Available
Emergency Water Damage
Immediate response to water emergencies with 24/7 availability. Our certified technicians provide rapid extraction, drying, and damage assessment. Quick action prevents mold growth and structural damage. On-site within 60 minutes in most service areas.
Emergency Water Damage Service
Fire And Smoke Cleanup
Comprehensive fire and smoke cleanup including soot removal, odor elimination, and structural cleaning. Our specialized techniques and equipment remove residue from surfaces and contents. We restore your property from smoke damage even after small fires.
Fire And Smoke Damage
Fire Damage Restoration
Flood Restoration
Flooded Basement Cleanup
Emergency basement flood cleanup with rapid water extraction, structural drying, and mold prevention. Our certified technicians restore safety and prevent secondary damage. We work directly with insurance and provide complete documentation for claims.
Floor Installation
Frozen Pipe Water Cleanup
Emergency response for frozen pipe bursts and water damage. Our specialists thaw pipes, repair breaks, extract water, and thoroughly dry affected areas.
Frozen Pipes
Full Service Restoration
Complete restoration solutions for water, fire, mold, and storm damage. Our start-to-finish approach includes emergency response, mitigation, cleanup, reconstruction, and content restoration. One team handling your entire project means faster recovery and less stress.
Full Service Water Damage
Comprehensive water damage solutions from emergency extraction to complete reconstruction. Our certified technicians handle water removal, structural drying, sanitization, mold prevention, and repairs. 24/7 response minimizes damage and gets your property back to normal fast.
Hot Water Heater Leaks
Fast response to water heater leaks and flooding. Our technicians extract water, dry the area, and coordinate replacement if needed. We help prevent mold and structural damage while handling the entire cleanup and restoration process.
Insurance Billing
Hassle-free insurance claims processing for property damage restoration. We document damage, provide detailed estimates, and work directly with adjusters. Our team handles paperwork, allowing you to focus on recovery.
Kitchen Cabinets
Leak Detection
Non-invasive leak detection using thermal imaging, moisture meters, and acoustic technology. We pinpoint hidden leaks in walls, floors, and plumbing systems without unnecessary demolition.
Mold Remediation
Professional mold removal and remediation by certified technicians. We identify and eliminate all mold types, address moisture sources, and prevent recurrence. Our containment protocols and advanced equipment ensure complete removal without cross-contamination.
Packout And Content Cleaning
Professional packout services secure your belongings during restoration. We inventory, photograph, pack, transport, clean, and safely store your possessions. Specialized cleaning techniques restore damaged items while detailed documentation simplifies insurance claims
Packouts
Content cleaning and packouts for items that have been affected by water, smoke, and mold.
Pipe Repair
Plumbing Overflow Cleanup
Thorough cleanup after toilet, sink, and bathtub overflows. Our certified technicians extract water, sanitize affected areas, and dry structures to prevent mold. We restore bathrooms and surrounding areas with advanced cleaning and drying techniques.
Plumbing Repair
Property Damage
Comprehensive property damage restoration for homes and businesses. Our certified technicians handle water, fire, mold, and storm damage with precision and care. We work directly with insurance companies to streamline your claim and restore your property quickly.
Property Damage Restoration
Restoration Cleanup Services
Professional cleanup after water, fire, and mold damage. Our thorough approach includes water extraction, structural drying, soot removal, deodorization, and sanitization. We restore safety and cleanliness using hospital-grade products and advanced equipment.
Roof Leaks
Roofing Contractors
Sewage Backup Cleanup
Professional cleanup and sanitization of hazardous sewage backups. Our certified technicians safely remove contaminated materials, disinfect affected areas, and restore your property. We use specialized equipment and hospital-grade disinfectants for safe cleanup.
Sewer Backup Repair
Storm Damage Cleanup
Comprehensive storm damage cleanup for flooding, wind, and debris damage. Our emergency response includes water extraction, tree removal, temporary roof repairs, and structural drying. Fast service prevents additional damage to your property.
Storm Damage Restoration
Structural Damage
Expert assessment and repair of structural damage from water, fire, and storms. Our engineers and contractors evaluate safety concerns and implement necessary repairs. We restore structural integrity using quality materials and proven construction techniques.
Structural Water Damage Restoration
Water And Flood Damage
Water Damage Cleanup
Professional water damage cleanup using advanced extraction and drying equipment. Our certified technicians remove water, dry structures, sanitize affected areas, and prevent mold growth. Complete cleanup services from extraction to final cleaning and deodorization.
Water Damage Mitigation
Our water damage mitigation service will help ensure the minimal amount of damage from flooding, leaks or other types of water damage.
Water Damage Repair
Expert repair of water-damaged walls, floors, ceilings, and structural elements. Our certified technicians restore your property using quality materials and craftsmanship. We handle everything from minor repairs to complete reconstruction after severe water damage.
Water Heater Repair
Water Leaks
Expert detection and repair of visible and hidden water leaks. Our technicians use advanced technology to locate leaks in walls, ceilings, floors, and plumbing systems without extensive demolition. Prevent costly damage with our prompt, precise leak repair service.
Water Mitigation
Wind Damage
Wood Floor Installation

Fire Damage Restoration Service
Smoke And Odor Removal
Advanced smoke and odor elimination using thermal fogging, ozone treatment, and HEPA air scrubbing. Our multi-step approach removes smoke particles from all surfaces and neutralizes odors at the molecular level rather than masking them with fragrances
Soot And Smoke Damage
Complete restoration of soot and smoke damaged properties. Our certified technicians clean all affected surfaces, eliminate odors, and restore belongings. We address visible damage and hidden residue that conventional cleaning methods miss.
Soot Removal
Professional soot removal from walls, ceilings, and belongings after fire damage. Our specialized cleaning techniques and equipment safely eliminate stubborn soot residue without causing additional damage. We restore surfaces to pre-fire condition using industry leading methods.

Alpha One Restore Details

Service options
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating

Alpha One Restore Location

Alpha One Restore

Texas Collin County McKinney University Business Drive

1904 Univ Business Dr Suite 310, McKinney, TX 75071, USA

Alpha One Restore Reviews

An average rating of ★4.8 from 79 user reviews.

floorsinsurance companycleaningcabinetswallscontractorfurniturepipecallsprocess

★ 5★ 4★ 3★ 2★ 1

Jason and Alpha One did an incredible job on our kitchen! After our kitchen flooded and destroyed the cabinets and floor, Jason truly advocated for us with the insurance company to ensure we received what we deserved. He upgraded our cabinets, countertops, and flooring. The contractors he employed took the time to reach out to us and seek our input at every step of the process. My kitchen turned out more beautiful than I ever imagined! Thank you, Jason and Alpha One!
Jun 25, 2025 · Nicole Rhodes
This company was recommended by my insurance company. They came out and removed way more cabinets than the estimate stated. The extra cabinets were not water damaged. Now they are gone. The broken granite has been lying in my backyard for 3 months. Jason asked me to help get rid of it. They were paid to pack out the belongings, not complete. The pod was packed so poorly that there is not enough room. The estimate has new subfloor for the wood floor, they left fans running for 4 days without pulling up the subfloor and plastic. It would never dry! After the large initial payment, they don't return a call. I hope the insurance company will help get this resolved.It's been over 3 months now. The insurance company is finally starting the process of inspecting what this company has done, and not done. They will have to recover funds from Jason. What a nightmare. The adjuster stated that this was the worst ever seen after all the years in this industry.Criminal!
May 04, 2025 · Ron Ringhausen
I had a flood in my home and I called Alpha One Restore and their quick response saved my home from major disaster. They came within 30 minutes and started the dry out process immediately. I needed to have new wood floors installed and Jay was able to find the wood that was already in my home. I would definitely recommend using Alpha One Restore!
May 18, 2025 · Connie Schulte
Jay and his crew did a great job from beginning to end. From the moment to checking out the water situation, to the estimate, to the dry out and mold remediation, to the demo and restore....everything was professional, timely and all around excellent. I highly recommend Alpha One Restore to anyone who needs restoration because of water damage.
May 17, 2025 · Brandon Ragsdale
Once everything was in order, Jason and his crew was quick in executing a job well done. They were very easy to work with responding to questions and any request we may have had in a timely manner.
May 29, 2025 · amanda zornes