911 Restoration of Richmond: Your General Contractor for a Fresh Start After Disaster

911 Restoration of Richmond Photos

911 Restoration of Richmond Introduce

When disaster strikes a home or commercial property in the Virginia region—be it a sudden pipe burst, a kitchen fire, or a devastating storm—the situation demands more than just a quick fix. It requires the expertise of a professional general contractor specializing in rapid disaster recovery and full-scope building restoration. For residents of Richmond and the surrounding areas,

911 Restoration of Richmond

stands as a critical resource, providing comprehensive emergency services designed to restore normalcy quickly and efficiently.

Operating under the core philosophy of providing a "Fresh Start," this general contractor brings a rare combination of urgency, compassion, and full-service capability to every job. They are not merely a cleanup crew; they are certified experts who handle the entire process from initial emergency mitigation through to the final stages of reconstruction and repair. Their classifications as a

Water Damage Restoration Service

Fire Damage Restoration Service

Building Restoration Service

, and

Sewage Disposal Service

highlight their all-encompassing approach to property damage—a true one-stop-shop for complex restoration projects across Central Virginia.

The strategic placement of

911 Restoration of Richmond

ensures accessibility across the greater Richmond metropolitan area, allowing for their advertised commitment to a rapid response time. Located centrally, they are positioned to deploy teams and state-of-the-art equipment swiftly to minimize damage and begin the recovery process without delay.

The facility is situated at:

711 Hospital St, Richmond, VA 23219, USA

This central Richmond location allows them to serve homeowners and businesses throughout the region, understanding that an emergency in Henrico, Chesterfield, or Petersburg requires the same urgency as one downtown. Furthermore, the accessibility features, including a

Wheelchair accessible parking lot

, speak to a commitment to serving all members of the community, ensuring ease of access even during a stressful time.

As a specialized general contractor,

911 Restoration of Richmond

offers a vast menu of services that cover nearly every type of property catastrophe. Their comprehensive approach means that clients do not have to coordinate multiple specialty contractors, streamlining the recovery process significantly.

Key services offered include:

24/7 Emergency Water Extraction and Cleanup: Rapid response services for burst pipes, appliance leaks, ceiling leaks, basement flooding, and general water damage-related emergencies.
Comprehensive Structural Drying: Utilization of industrial-grade dehumidification and drying equipment to thoroughly remove moisture from the structure, preventing long-term damage.
Mold Damage Remediation: Full-service mold inspection, testing, and safe removal, including water damage-related mold removal, antimicrobial application, and air duct cleaning.
Fire and Smoke Damage Restoration: Services encompassing fire damage repair, smoke and soot removal, structural cleaning, odor removal, and
Tarp-Over Services
to secure the property immediately following a fire.
Sewage Backup and Disposal Service: Safe and complete sewage backup cleanup, decontamination, sewage water extraction, and proper sewage disposal to eliminate biohazards.
Full Reconstruction and Building Restoration: Handling the entire rebuild process, from sheetrock installation and repair to complete property restoration, remodeling, and major
Disaster Repair
.
Disaster and Storm Damage Restoration: Emergency response for severe weather events, providing board-up services, structural repairs, and comprehensive storm damage restoration.
Content Pack-Out and Storage: Services including
Pack Out And Storage
to safely move, clean, and store belongings while restoration work is completed on the home or business.

In addition to their broad spectrum of technical services,

911 Restoration of Richmond

stands out among local Virginia contractors for its customer-centric approach and emergency readiness.

Features and highlights that make them a preferred choice include:

45-Minute Emergency Response Time: A stated commitment to a guaranteed rapid response for all emergencies, which is vital in mitigating the spread of damage from water, fire, or mold.
The 'Fresh Start' Philosophy: A customer approach that emphasizes not only restoring the property but also providing compassionate support and a positive outlook for the client during a difficult and stressful recovery period.
Comprehensive Insurance Assistance: The offering of a
Free Insurance Consultation
and active support with insurance claims, which includes detailed documentation, helping homeowners navigate the often-complex relationship with their insurance provider.
IICRC-Certified Professionals: Their teams are staffed with certified technicians, ensuring that all cleaning, drying, and restoration protocols adhere to the highest industry standards for quality and safety.
Extensive Service Scope: As a
Building Restoration Service
that also performs reconstruction and renovation, they eliminate the need to hire separate firms for cleanup and rebuilding, simplifying the entire project management for the property owner.

For immediate assistance, emergency services, or to schedule a professional consultation for water, fire, or mold damage in the Richmond, VA area, please use the contact information below.

Address: 711 Hospital St, Richmond, VA 23219, USA

Phone: (804) 529-8052

Mobile Phone: +1 804-529-8052

What is worth choosing

911 Restoration of Richmond

is the peace of mind that comes from knowing you have a single, highly capable general contractor managing your recovery from start to finish. In the aftermath of a disaster, the last thing a Virginia homeowner or business owner needs is the stress of coordinating between mitigation experts, cleanup crews, and reconstruction contractors. This firm solves that challenge by offering

Complete Property Restoration

under one roof. They specialize in the critical first steps, such as emergency water extraction and flood cleanup, where their promised 45-minute arrival can save thousands in preventable damage. Crucially, they extend their expertise to the challenging world of insurance claims. While navigating contractor-insurer relationships can be difficult, as some customer experiences reflect, the fact that

911 Restoration of Richmond

proactively offers a

Free Insurance Consultation

and works directly on documentation shows their commitment to supporting the homeowner through the administrative burden. For Virginia residents seeking a responsive, certified, and compassionate general contractor that can handle everything from a toilet overflow to major fire damage and the subsequent full rebuild,

911 Restoration of Richmond

provides the expertise and the full service package needed for a complete and stress-free "Fresh Start."

911 Restoration of Richmond Services

Water Damage Restoration Service
Fire damage cleanup & repair
Fire damage restoration service available 24/7 for cleaning & restoring your damaged property that has sustained smoke damage or fire damage in a disaster. Includes odor and soot removal.
Flood cleanup
Flood restoration
Flooring
Mold damage restoration
Mold inspection
Our mold inspection services in Richmond involve a thorough evaluation of your property to identify potential mold growth areas. Our certified inspectors use advanced techniques & equipment to detect even hidden mold, providing you with a comprehensive assessment & recommendations for remediation.
Mold remediation
Remodeling
Sewage cleanup
Sewage backup cleanup service for category 3 water damage to your property as a result of flooding, drain blockage, toilet overflow, pipe bursts, or another disaster.
Water damage-related mold removal
IICRC-certified mold experts will provide a FREE visual inspection to property owners and provide mold remediation that’s guaranteed to pass a mold clearance test.
Air Duct Cleaning
Air duct cleaning services in Richmond improve indoor air quality by removing dust, allergens, and contaminants from your HVAC system. Our thorough cleaning process ensures a healthier environment for your family or employees by eliminating potential sources of respiratory issues.
Antimicrobial Application
Antimicrobial application services in Richmond involve the use of EPA-approved disinfectants & antimicrobial agents to eliminate and prevent the growth of harmful microorganisms like mold, bacteria & viruses. This crucial step ensures a safe & healthy environment after restoration or remediation.
Attic Insulation Removal
Attic insulation removal in Richmond address polluted or damaged insulation, which can harbor mold, pests & other hazards. Our team safely removes & disposes of the old insulation, preparing the space for new, high-quality insulation installation to improve energy efficiency & indoor air quality.
Basement Flooding Cleanup
Basement flooding cleanup services in Richmond address water intrusion in this vulnerable area. Our experts quickly extract water, dry out the space, and perform necessary repairs, preventing mold growth and structural damage, restoring your basement to a usable condition.
Biohazard Remediation
Biohazard remediation services in Richmond involve the proper cleanup & disposal of potentially infectious materials, including sewage. Our team follows strict protocols to safely remove biohazards, disinfect affected areas & prevent the spread of harmful pathogens, protecting your property & health
Board-Up Services
Board-up services in Richmond provide temporary protection for your property after a fire by securing openings, such as broken windows & doors. Our team quickly boards up vulnerable areas, preventing further damage from weather, vandalism, or unauthorized entry until permanent repairs can be made.
Ceiling Leak
Ceiling Water Damage
Cleaning And Sanitization Services
Commercial And Residential
Commercial Cleaning
Commercial cleaning is a service that helps businesses and other organizations to maintain a clean and healthy environment for their employees and customers. It involves using specialized equipment and techniques to clean and disinfect a wide range of surfaces, including floors, carpets, and more.
Commercial Property
Commercial Restoration
Commercial restoration services available 24/7 for your business or facility. From preventative maintenance to mold removal, we’ll get your business open fast with a Fresh Start.
Commercial Restoration Services
Complete Property Restoration
Comprehensive Services
Containment Setup
Containment setup services in Richmond involve the creation of a secure & isolated work area during mold remediation or other restoration projects. Our experts use niche equipment & techniques to contain the affected area, preventing the spread of contaminants & ensuring a safe working environment.
Contaminated Water Removal
Contaminated water removal in Richmond addresses water that has been exposed to sewage, chemicals, or other hazardous substances. Our technicians use specialized equipment and techniques to extract the contaminated water safely, preventing further contamination and facilitating proper disposal.
Crawl Space Drying
Crawl space drying services in Richmond involve the removal of excess moisture and humidity from this often-overlooked area. Our team ensures proper ventilation and drying, preventing mold growth, wood rot, and other issues that can compromise the structural integrity of your property.
Crawl Space Encapsulation
Crawl space encapsulation services in Richmond involve sealing and insulating this area to prevent moisture intrusion and improve energy efficiency. Our experts use high-quality materials and techniques to create a vapor barrier, protecting your property from mold growth and structural damage.
Dehumidification
Dehumidification services in Richmond control humidity levels after water damage, creating an optimal environment for drying and preventing secondary issues like mold growth. Our experts use industrial-grade dehumidifiers to effectively remove excess moisture from your property.
Disaster Repair
Emergency Water Extractions
Flood Cleanup
Flood cleanup services in Richmond provide comprehensive solutions for addressing flood damage. Our team swiftly removes water, dries affected areas, and performs necessary cleaning and repairs, ensuring your property is restored to a safe and habitable state after a flood event.
Free Fire Damage Assessment
Free Insurance Consultation
Frozen Pipe And Flooded Basement
HEPA Vacuuming
HEPA vacuuming services in Richmond utilize high-efficiency particulate air (HEPA) filtration systems to remove even microscopic particles from surfaces & air. This advanced technique is essential for thorough cleaning & removal of mold spores, dust & other contaminants during restoration projects.
Home Restoration
Leak Detection
Leak Repair
Mold Issue
Mold Remediation
Mold remediation services in Richmond address existing mold growth, ensuring complete removal and prevention of future outbreaks. Our certified technicians use advanced techniques & equipment to safely & effectively eliminate mold, protecting your property & health.
Mold Removal
Mold removal services in Richmond involve the safe and effective elimination of mold from affected areas of your property. Our experts use specialized equipment and techniques to contain and remove mold growth, preventing further contamination and ensuring a healthy indoor environment.
Mold Testing
Mold testing services in Richmond provide accurate identification and analysis of mold species present in your property. Our experts collect samples & send them to accredited laboratories for detailed testing, enabling us to develop an effective remediation plan tailored to your specific situation.
Odor Removal
Odor removal services in Richmond eliminate unpleasant smells caused by water damage, mold, or other sources. Our experts use specialized equipment and techniques to neutralize odors at their source, leaving your property fresh and odor-free after the restoration process.
Odor Removed
Pack Out And Storage
Pack Up And Move
Pack-Out Services
Pack-out services in Richmond involve the careful removal, cataloging & secure storage of your undamaged belongings during the fire restoration process. Our team packs & transports your items to our climate-controlled facility, ensuring their protection until your property is ready for their return.
Property Damage
Property Repair
Reconstruction And Renovation
Residential Water Damage
Retail Sanitization
Sanitization & Deep Cleaning
Help prevent the spread of germs on your property during the coronavirus outbreak. Our technicians are professionally trained to sanitize your property, following CDC and EPA protocols.
Sanitization Services & Disinfection Solutions
Sewage Water Extraction
Sewage water extraction in Richmond is a crucial step in the sewage cleanup process. Our team uses powerful pumps and vacuums to extract contaminated water, preventing further damage and facilitating effective disinfection and drying of affected areas.
Sheetrock Installation
Sheetrock Repair
Smoke, Soot, And Ash Removal
Soot Removal
Soot removal services in Richmond focus on eliminating the black, powdery residue left behind by fires. Our team uses advanced cleaning methods to remove soot from walls, ceilings, floors, and other surfaces, preventing further damage and restoring the appearance of your property.
Storm Damage Restoration
Disaster restoration & disaster relief services include 24/7 emergency water damage restoration after earthquakes, floods, hurricanes, etc. Disaster cleanup service available for residential & commercial properties.
Storm Floods
Storm Repairs
Structural Drying
Structural drying services in Richmond use advanced equipment to remove moisture from walls, floors, and other building materials after water damage. This crucial step prevents further deterioration and mold growth, ensuring the structural integrity and safety of your property.
Testing Services
Toilet Flood
Toilet Overflow
Toilet Overflow Cleanup
Toilet overflow cleanup services in Richmond address sewage backups that occur when a toilet becomes clogged or overflows. Our experts quickly extract the contaminated water, clean and disinfect the area, and ensure proper drying to restore your bathroom to a safe, usable condition.
Water Damage Restoration
Water damage restoration is a service that helps to repair and restore buildings damaged by water. Our IICRC-certified technicians are trained to handle water damage restoration and will work quickly and efficiently to restore your residential or commercial property to its pre-damaged condition.
Water Extraction
Water extraction services in Richmond involve the complete removal of moisture from carpets, floors, and other surfaces using specialized equipment. Our experts ensure thorough extraction, preventing mold growth and structural deterioration, restoring your property to its pre-damage condition.
Water Extraction And Drying
Water Removal
Our water removal services in Richmond quickly extract standing water from your property using powerful pumps and vacuums. This crucial first step prevents further damage and facilitates efficient drying, ensuring a safe and timely restoration process for your home or business.

Fire Damage Restoration Service
Contents Cleaning
Contents cleaning services in Richmond address the restoration of household items and personal belongings affected by fire, smoke, and soot. Our technicians carefully clean and deodorize salvageable items, ensuring their safe return to your property after the restoration process.
Fire Damage Reconstruction
Fire damage reconstruction in Richmond offer comprehensive rebuilding & restoration solutions for properties that have sustained serious fire damage. Our experts handle all aspects of the reconstruction process, from demolition to rebuilding, ensuring your property is restored to its pre-loss state.
Fire Damage Repair
Our fire damage repair services in Richmond address the structural and cosmetic damage caused by fires. Our certified technicians assess the extent of the damage and provide comprehensive repairs, including drywall replacement, flooring restoration, and reconstruction services.
Fire Damage Restoration
Fire damage restoration is a service that helps repair and restore buildings and other structures damaged by fire and smoke. Fire and smoke can be devastating, causing significant damage to a building's structure and contents. It is vital to address fire damage as soon as possible.
Smoke Damage Cleanup
Smoke damage cleanup in Richmond involves the removal of soot and smoke residues from surfaces, contents, and building materials. Our experts use specialized equipment and techniques to effectively clean and deodorize affected areas, restoring your property to a safe and livable condition.
Structural Cleaning
Structural cleaning services in Richmond involve the cleaning of building materials, such as framing, trusses & insulation, that have been exposed to fire & smoke damage. Our team uses specialized techniques to remove contaminants & prepare the structure for necessary repairs or reconstruction.
Tarp-Over Services
Tarp-over services in Richmond involve the installation of temporary roofing tarps to protect your property from water damage after a fire has weakened the roof. Our experts safely tarp over damaged areas, ensuring your property stays dry until permanent roof repairs or replacement can be completed

Building Restoration Service
Building Restoration
Building restoration is a service that helps repair and restore buildings and other structures that various factors, such as water, fire, and natural disasters, have damaged. Building restoration and reconstruction can help to preserve the historical integrity of a building, value and functionality.
Disaster Restoration
Disaster restoration & disaster relief services include 24/7 emergency water damage restoration after earthquakes, floods, hurricanes, etc. Disaster cleanup service available for residential & commercial properties.

Sewage Disposal Service
Sewage Backup Cleanup
Sewer backup cleanup in Richmond involves the safe and thorough removal of sewage and contaminated water from your property after a sewer line blockage. Our certified team extracts the sewage, disinfects affected areas, and dries out the space to prevent further damage or health risks.
Sewage Cleanup
Sewage cleanup in Richmond requires specialized expertise to safely remove and disinfect contaminated areas. Our certified technicians use advanced techniques and equipment to thoroughly clean and deodorize, protecting your property and health from hazardous sewage exposure.
Sewage Decontamination
Sewage decontamination services in Richmond involve the thorough cleaning and disinfection of areas affected by sewage backups or overflows. Our certified technicians use EPA-approved antimicrobial agents to eliminate harmful bacteria, viruses, and other pathogens, ensuring a safe environment.
Sewage Disposal
Sewage disposal is a service that involves the safe and responsible removal of wastewater and sewage from a building. This is an essential service, as sewage can contain harmful bacteria and other contaminants that can risk human health. Our IICRC-certified technicians have the training and skills.
Sewage Odor Removal
Sewage odor removal services in Richmond address the lingering, unpleasant smells that can persist after a sewage backup. Our technicians use specialized equipment and deodorizing agents to neutralize odors at the source, ensuring your property is left fresh and odor-free.
Sewage Removal
Sewage removal services in Richmond address sewage backups or overflows that can occur due to blocked pipes, flooding, or other issues. Our experts quickly remove contaminated water and waste, ensuring thorough cleanup and decontamination to restore your property to a safe, habitable condition.

911 Restoration of Richmond Details

Service options
Onsite services

Accessibility
Wheelchair accessible parking lot

911 Restoration of Richmond Location

911 Restoration of Richmond

Virginia Richmond Upper Shockoe Valley Hospital Street

711 Hospital St, Richmond, VA 23219, USA

911 Restoration of Richmond Reviews

An average rating of ★4.6 from 21 user reviews.

insurancecompanycontractorpricepipe

★ 5★ 4★ 3★ 2★ 1

Attempting to be objective review of my experience. I had a leak in my house so I quickly googled the first company that came up. 911 Restoration seemed legit enough. They were helpful and came the first day with a few air blowers (looks like a snail and it works like a fan) and dehumidifiers. They also recommended that I talk to my insurance company (Travelers) to have them help cover the costs. I agreed. However, then there was a dispute between the insurance claims person and 911 Restoration where the insurance guy said they should rip out the piece of wet drywall and cut open the flooring in the bathroom (where the leak started) so the dehumidifier could get inside where it was wet. 911 restoration ended up cutting 4 holes that isn’t where the wet piece of drywall was. They also didn’t cut open the flooring in the bathroom because they said that the insurance guy wasn’t willing to pay them since they didn’t do what the insurance guy had asked them to do. Also the lady I spoke to on the phone was unwilling to promise that they would directly work with the insurance company to collect payment. So it felt to me that if the insurance company wasn’t willing to pay, I would be stuck footing the bill. I guess that’s common practice for contractors dealing w insurance, but for a new homeowner without a lot of money sitting around, it wasn’t the answer I was hoping to hear. It also didn’t help that the lady who was working with the insurance guy continuously called me asking me to talk to the insurance guy even though I assume they have each other’s contacts. I think overall they may not have a great relationship with Travelers insurance. I’ve learned now that I need to call my insurance company first to find a list of recommended providers before doing the repairs… On a side note, I think the guys who came out to did the repairs were nice and patient with me.
Mar 02, 2022 · Andy Zheng
Call Thursday afternoon, team arrived early Friday! Excellent attention to our needs, professional service to get right on the problem. Strongly recommend 911Restoration due to their customer support and detailed efforts to solve the problems. My recommendation is call them first and watch success happen!
Mar 08, 2023 · Jamie Knapp
Our experience with 911 was great - they were responsive and provided expert advice on how to proceed, and worked with us on what was in our comfort zone. Special shoutouts to Jasmine and Nate, who were absolute gems to work with. Jasmine was responsive, flexible, and provided great customer service; Nate was charismatic, extremely knowledgable, and is just a guy you know you can trust.
Sep 02, 2023 · Kate F.
Had a wonderful experience with this company they came out in a very timely manner. Found the issue which was really really bad for me and my family. We were breathing in some terrible mold the issue was fixed right away because of the danger of the mold Christopher and Rudy did a wonderful job they explained everything to me from start to finish both of them have wonderful personalities and I would recommend this company to everybody. They are up front to the point on your issue punctual and as I said awesome awesome attitudes and in this day and time that says a lot thank you for what you did for me and my family God bless.
Mar 30, 2022 · Robin Davidson
This team was THOROUGH! They clearly described and executed the plan of action and even found the source of the issue when the other contractor fell short! Very respectable, very honest, very professional! THANK YOU?
Oct 22, 2024 · Monique Goodwyn