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United Services Introduce
Welcome to a comprehensive guide about a premier disaster recovery and general contracting service right here in Northwest Indiana: United Services. For property owners across Lake and Porter Counties, dealing with the aftermath of an unexpected disaster like a fire, flood, or severe storm is one of the most stressful events life can present. You need more than just a repair crew; you need a fully licensed, bonded, and insured general contractor that specializes in taking your damaged property—whether it’s a cherished family home or a vital commercial space—and restoring it to its pre-loss condition, or even better. That’s precisely the role United Services fills for the Indiana community.
As a trusted local Indiana company, United Services has established a reputation for offering comprehensive, start-to-finish restoration and construction services. They are the single point of contact you need to simplify an otherwise complicated process, covering everything from the initial emergency cleanup to the final touches of a full rebuild. Their deep expertise in navigating the complexities of insurance claims and construction ensures that you, the property owner, can focus on getting your life back on track while their professional team handles the entire project with precision and care. They don't just restore structures; they restore peace of mind.
United Services is strategically located in the heart of Northwest Indiana to serve the community efficiently, particularly when emergency response time is critical. Their main office is situated in Griffith, Indiana, providing excellent access to the surrounding areas, including Lake County, IN, and Porter County, IN, which are their primary service regions.
The office location is:
500 E Ridge Rd #201, Griffith, IN 46319, USA.
This central location allows their emergency response teams to be quickly dispatched to homes and businesses experiencing sudden, devastating losses from water, fire, or weather events. Timely arrival is often the key to minimizing secondary damage, and United Services' base of operations is set up to ensure rapid mobilization across the region.
For clients and visitors, the office provides convenient accessibility. United Services ensures that all customers, including those who may be visiting in distress, have easy access to their facilities, including dedicated wheelchair accessible parking areas. They operate with standard office hours during the week, from Monday to Friday, 8:00 AM to 5:00 PM CST, but their commitment to the community is truly demonstrated by their 24/7/365 emergency service capability. When disaster strikes outside of normal business hours, Indiana residents can rely on their immediate response team.
United Services operates as a full-service, end-to-end disaster restoration and general contracting company. This means they handle every phase of the recovery process, from initial emergency mitigation through to complete reconstruction and remodeling. They eliminate the need for property owners to juggle multiple contractors, providing a streamlined path to recovery. Their specialization covers residential, multi-family, and commercial properties, including light commercial buildings, offices, shopping centers, and places of worship.
Their core services and areas of expertise include, but are not limited to:
- Fire Damage Restoration Service: Complete fire and smoke damage restoration, including initial cleanup and final repairs.
- Water Damage Restoration Service: Rapid response for water extraction, structural drying, and comprehensive water damage-related cleanup and repair.
- Building Restoration Service: Full general contracting and reconstruction services to rebuild and restore any property after a disaster.
- Emergency Response: Offering 24/7/365 emergency services, including immediate board-up and structural stabilization to secure the property from further damage.
- Content Cleaning: Specialized cleaning and restoration of contents and personal belongings affected by fire, water, or smoke.
- Structural Drying: Utilizing advanced techniques and equipment for thorough and complete structural drying and water mitigation.
- Water Damage-Related Mold Removal: Expert mold removal and remediation resulting from water intrusion.
- Weather Damage Repairs: Comprehensive repairs for damage caused by severe storms, wind, and other weather events.
- Commercial Fire Damage Repairs: Dedicated cleanup and repair for commercial properties to minimize business interruption.
- Residential or Commercial Reconstruction: From damage removal and demolition to remodeling and full rebuilds.
- Construction And Restoration: Handling all phases of the construction and restoration project, ensuring compliance with current building codes and proper permitting.
- Insurance Claim Support: Working closely with homeowners and business owners to facilitate a fair and efficient insurance billing and claims process.
Choosing a contractor for disaster recovery is a decision that demands trust and confidence. United Services distinguishes itself in the competitive Indiana market through several key features and an unwavering commitment to the client experience, particularly during traumatic times.
- Full-Service General Contractor: United Services is a licensed, bonded, and insured restoration contractor, meaning they are qualified to manage all necessary repairs and reconstruction, including securing all electrical, plumbing, mechanical, and building permits.
- 24/7/365 Emergency Availability: Their commitment to a rapid, immediate response team is crucial for mitigating damage from burst pipes, major flooding, or fire, securing the structure right away.
- Extensive Experience: With over 30 years of experience serving the needs of residential, multi-family, and commercial clients in Northwest Indiana, they possess the deep construction knowledge to handle large and small losses effectively.
- Commitment to Communication: As evidenced by numerous customer testimonials, the team, including project managers like Terry and Max, provides consistent weekly updates and maintains open lines of communication (calls, texts) to ensure clients are fully informed throughout the often-stressful rebuild process.
- High-Quality Craftsmanship: Customers consistently praise the caliber of the work, noting that the finished homes are often “even better than I had hoped” and performed with “impeccable” attention to detail by their skilled craftsmen like Josh.
- Dedicated Project Management: The firm assigns dedicated team members, such as project managers and coordinators, to guide clients through every step of the recovery process, simplifying a complex sequence of events, from initial cleanup to final construction.
- Serving Northwest Indiana: The business is highly focused on serving Lake County, IN, and Porter County, IN, making them a local expert in regional building requirements and response logistics.
- Insurance Advocacy: They actively assist clients with insurance negotiations, ensuring proper funding is secured for a complete and quality restoration of the property.
When disaster strikes an Indiana property, the decision of which general contractor to hire is paramount to a successful recovery. What makes United Services stand out as a preferred choice, especially for those in Lake and Porter Counties?
It is the combination of comprehensive technical capability and compassionate, professional execution. The customer experiences, particularly those detailed in reviews, consistently highlight a few critical advantages. First, the expertise of the team is repeatedly mentioned, with team members like Russ, Terry, and Josh being called a "DREAM TEAM" and "angels" for their professional support and high-quality construction work. The ability to return a fire-damaged home to its owners in just three months, as noted by one client, speaks volumes about their organizational efficiency and commitment to timelines.
Secondly, their commitment to working through complicated situations, such as navigating issues with a previous public adjuster, shows a dedication that goes beyond simple construction. They assume the role of an advocate and trusted partner, helping clients understand each step and ensuring the rebuild is funded properly by the insurance company. This hands-on, supportive approach is invaluable to families who are already dealing with the trauma of displacement and loss.
Finally, United Services is a general contractor that provides a true one-stop-shop solution. They handle the "dirty" work of cleanup and mitigation (fire cleanup, water extraction, mold removal) and execute the "clean" work of full-scale construction, remodeling, and restoration. This seamless process prevents delays and communication errors that often occur when multiple specialty firms are involved. For any resident or commercial property manager in Northwest Indiana facing a disaster, choosing United Services means choosing an experienced, compassionate, and highly competent partner committed to delivering a restored property that is, in the words of a satisfied customer, "even better than I had hoped."
If you are in the Northwest Indiana area and require immediate emergency services or wish to discuss a planned restoration project, you can reach United Services through the following contact channels:
Address:
500 E Ridge Rd #201, Griffith, IN 46319, USA
Phone (24/7 Emergency and Office):
(219) 972-6300
Mobile Phone (Emergency Contact):
+1 219-972-6300
United Services Services
Fire Damage Restoration Service
- Fire damage cleanup & repair
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Board Up
- Commercial Cleanup
- Commercial Fire Damage Repairs
- Commercial Property
- Commercial Weather Damage
- Construction And Restoration
- Content Cleaning
- Damage Removal
- Emergency Response
- Extensive Restoration
- Fire And Smoke Damage Restoration
- Fire And Water Damage Restoration
- Residential Or Commercial
- Restoration Project
- Restore Your Home
- Restore Your Property
- Structural Drying
- Structural Stabilization
- Temporary Fence
- Weather Damage Repairs
United Services Details
Accessibility
- Wheelchair accessible parking lot
United Services Location
United Services
500 E Ridge Rd #201, Griffith, IN 46319, USA
United Services Reviews
companyinsuranceproject managercommunicationplumbingmoneyquestionshome
★ 5★ 4★ 3★ 2★ 1There are not enough words to say how GRATEFUL I am to united services for all they have done for my family. We were displaced after a fire, not knowing how to manage the rebuild of our beloved home we hired a public adjustor to help- he ended up being a THEIF tried to steal the money for our rebuild. We were forced to go to court to fire the public adjustor- after OVER 2 years of time lost in our family home to say we were distraught is an understatement. We had no idea where to begin. United services Russ, Terry and Josh are an absolute DREAM TEAM and the answer to our prayers. Russ has been amazing, helping us understand each step he was taking, working with my insurance company ensuring we had enough funds to rebuilt our home properly. Terry and Josh are angels!!! Terry with his weekly updates of the processes and projects being started and completed. He ALWAYS took all my calls and text messages, after 2+ years of homelessness I have not been an easy client. NEVER has he made me feel like I am too much or that my voice is not heard. Josh is AN EXPERT CRAFTSMAN. his work is IMPECTABLE!!! To say I am pleased is an understatement. I will forever be in debt to this company for giving my family back the home we left very unexpectedly 2+ years ago. If you find yourself displaced as I did- TRUST united Services Russ, Terry and Josh. My home is even better than I had hoped.
Jul 11, 2024 · Leslie KocinskiI was fortunate enough to hire United Services to repair my home from fire damage. I spoke to Russ in the beginning and he explained the process to me. He came up with a scope of repairs and a move back date in four months. Terry Hines and Max were my project managers and I can't speak highly enough of them. They contacted all of the contractors and were organized enough to get me home in 3 months!During this traumatic time - Terry and Max brightened my day when they fixed little extra things they noticed. Max fixed light switch wiring, replaced speaker wires and even pruned a few trees! I can't say enough about Terry's skills- he knows so much! From plumbing, painting, caulking, sealer. Mostly though, his work ethic...he installed base kitchen cabinets while suffering with back pain.I can't say enough about the kindness I felt with the team I met from United Services ...from Terry, Max, Josh, Regina and Russ.I highly recommend this company!
Jun 17, 2024 · Catherine LafeverI cannot speak highly enough of United Services. When other companies could only offer wait lists of unknown durations, United Services showed up until my house was put back together. They kept open lines of communication, were prompt with their paperwork, and were professional with their finishing touches (no shortcuts). Their prices are fair (conservative and honest), and we remained on the same page throughout the repairs. This was particularly important with the work that my insurance company determined to be out of scope. In those cases, they helped me figure out the most affordable and efficient paths forward and allowed me to complete work I could do myself in order to save money. Basically, United Services is a reputable company that I would hire again.
Nov 22, 2023 · Charlotte RongersOn June 26th my family and I lost everything to a home fire. That same evening United Services and 1800boardup We’re on hand to secure my property and reassure me & my family that all wasn’t lost.Within days, Russ Anderson had a completed scope and budget that was far more realistic than the insurance adjuster could hope to have provided. Without United services and Russ’s ability to scope a project I’m convinced we would’ve gotten less than half the funds we were finally paid out.Once progress began, it seemed there was no turning back. Russ was on site to ensure promises made promises kept. His project manager, Terry Hines as well as the intern Max Had a schedule built and an end date established sooner than I would’ve ever thought. Terry and Max were available to me 24 seven for any and all questions I may have had and they were on site to instruct the tradesmen on exactly what we were doing. They were able to build a new home from the ground up.The last remaining weeks of the build Terry and Max were on site ensuring of every detail completed and completed well. I very often saw them getting their hands dirty making sure the job was done properly.I couldn’t be more pleased With the work, United Service did on all fronts and I’m happy to say that my family and I are comfortably home again.
Apr 14, 2024 · Johnny BardsleyUsed United services to repair my home that was damaged from a vehicle strike. Their response for my service request was very fast. I called three contractors and they were the first and only one to respond. Most of my contact was with Mark who is their project manager. Very good at accommodating their work schedule around our schedule. All the workers that worked on our house (carpenters, drywallers, painters, masons, and flooring installers) were very professional and did very good work. Although the project seemed to take longer than I thought it would, it was well worth the wait. We are totally satisfied with the finished product. I would highly recommend United Services for restoration services.
Feb 24, 2020 · Larry Stassin
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