SERVPRO of East Naples Photos










SERVPRO of East Naples Introduce
When disaster strikes in sunny Southwest Florida—whether it’s a hurricane-related flood, a burst pipe, or fire damage—having a reliable, professional, and local restoration company on speed dial is essential. For homeowners and business owners across Collier County, the name that often comes up in conversation about disaster cleanup and restoration is SERVPRO of East Naples. This isn't just a cleaning company; it is a full-service, 24/7 emergency response provider specializing in mitigating damage and restoring properties "Like it never even happened."
Florida residents, particularly those in coastal communities like East Naples, understand the constant threat posed by severe weather and the high humidity that can quickly lead to secondary issues like mold. SERVPRO of East Naples positions itself as a critical partner in the community, offering a complete spectrum of services from immediate emergency mitigation to full construction and rebuilds. Their commitment is to streamline the complex process of recovery, working with residents from the moment they call until the restoration project is fully complete. This local focus ensures the team understands the unique construction and environmental challenges of the East Naples area, from Village Walk to Golden Gate. They are not simply a cleanup crew, but a comprehensive restoration resource.
The scope of their work is extensive, covering both residential and commercial properties. For locals, knowing a single provider can handle everything from water extraction and structural drying to final construction repairs simplifies the often overwhelming experience of property damage. This all-in-one approach is a major benefit, preventing homeowners from having to coordinate multiple contractors during an already stressful time.
Location and Accessibility
SERVPRO of East Naples is strategically located to serve the greater Naples and Collier County area, ensuring a rapid response time that is crucial in mitigating property damage. They pride themselves on being "Faster to any size disaster," a necessity in a region prone to sudden storms and unexpected water damage events.
The main facility is situated at the following address, providing a central hub for their operations across the region:
3557 Plover Ave STE 2, Naples, FL 34117, USA
This location allows them to efficiently service a wide area, including East Naples, Golden Gate, Vineyards, Island Walk, Olde Cypress, Quail Creek, Esplanade, Heritage Bay, Quail West, Village Walk, Twin Eagles, The Quarry, Stone Creek, Riverstone, and Vanderbilt Country Club. Their readiness to respond 24 hours a day, seven days a week, is a cornerstone of their service promise, providing peace of mind to Florida residents facing emergencies at any hour.
Services Offered
The core of SERVPRO of East Naples' offering is comprehensive disaster restoration and professional cleaning services for both residential and commercial clients. Their services are organized into primary categories to cover virtually any scenario a property owner might face in the humid, storm-prone Florida environment.
- Water Damage Restoration: This includes 24/7 emergency service, water removal, drying and dehumidification, sewage cleanup, and repairs for damages stemming from sources like broken appliances, burst pipes, and roof leaks.
- Fire Damage Restoration and Smoke Remediation: Services cover fire restoration, smoke and soot removal, deodorization, and cleaning of contents, upholstery, carpets, and drapes after smoke exposure. They can also perform water removal related to fire-fighting efforts.
- Mold Remediation and Removal: Experts provide mold inspection, containment, black mold damage repair, attic mold removal, and full-scale remediation to restore indoor air quality (IAQ) and structure, following a detailed protocol.
- Storm Damage Repair and Flood Remediation: This addresses property damage caused by wind, flooding, and hurricanes, including emergency services like roof tarping and board-up to secure the property from further elemental damage.
- Construction and Repair Services: As a full-service provider, they offer both residential and commercial construction, from minor repairs like replacing drywall and painting to full reconstruction and remodeling after a disaster, operating as a single-contact contractor.
- General Cleaning and Janitorial Services: Residential services include general and seasonal cleaning, professional cleaning for homes going up for sale, and deep cleaning of upholstery and carpets. Commercial janitorial services are also available.
- Specialty Cleaning Services: These advanced cleaning offerings include air duct and HVAC cleaning, biohazard and crime scene cleanup, document restoration, odor removal, and vandalism/graffiti cleaning, and cleaning for viruses and pathogens (Certified: SERVPRO Cleaned program).
- Additional Cleaning Services: Specific residential and commercial deep cleaning for drapes, blinds, and other window treatments, as well as ceiling, floor, and wall cleaning.
- Commercial Services: Dedicated resources for large-loss events, Emergency Ready Plans (ERP), and specialized cleanup and restoration for all types of commercial properties, from retail to manufacturing.
Features / Highlights
What sets SERVPRO of East Naples apart in the competitive South Florida restoration market is a combination of professional credentials, rapid response capabilities, and a commitment to customer support through the entire process.
- 24/7 Emergency Service: The team is on standby around the clock, including weekends and holidays, to begin mitigation immediately, which is crucial for preventing water damage from leading to extensive mold growth.
- IICRC Certification: Their team has undergone rigorous training and holds certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring they adhere to the industry’s highest standards for professional restoration.
- Mold and EPA Lead Certified: The company holds licenses as a Mold Remediator and is EPA lead certified, adding an extra layer of confidence in their handling of environmental hazards common in older structures and humid climates.
- Comprehensive 'One-Stop' Service: From the initial cleanup and drying (mitigation) to reconstruction (restoration), they manage the entire project. This streamlined process minimizes the need for property owners to hire and coordinate multiple teams.
- Insurance Claims Assistance: They are experienced in working with insurance companies, simplifying the claims process for the customer by handling necessary paperwork and coordination.
- Home Watch Service: For seasonal residents of Naples, the company offers a home watch service, providing property monitoring and maintenance, which includes being an on-site contact for emergencies while the owners are away.
- Advanced Technology: They utilize the latest equipment and technology, such as powerful air scrubbers, HEPA vacuums, and advanced drying equipment, to ensure effective remediation and restoration.
Contact Information
For residents and business owners in need of emergency restoration services or to inquire about their professional cleaning options, SERVPRO of East Naples can be reached directly using the following contact details:
Address: 3557 Plover Ave STE 2, Naples, FL 34117, USA
Phone: (239) 352-8300
Their 24/7 availability is handled through this local phone number, ensuring that when an emergency occurs, you can connect with their team immediately.
What is Worth Choosing
When facing property damage, the stress of the event is often compounded by the necessity of finding a reliable, trustworthy, and effective partner for cleanup and repair. For the East Naples community, choosing SERVPRO of East Naples is often rooted in their deep local knowledge and their nationally recognized brand standard.
The team’s IICRC certification and specific licensing as Mold Remediators are crucial features, particularly in the challenging, high-humidity climate of Southwest Florida where mold growth is a constant risk after any water intrusion. Their capacity to manage an emergency from the initial board-up or water extraction through to the final construction touches means less headache and faster return to normalcy for the property owner. Testimonials highlight the professionalism and detailed nature of their work. As one assessor noted, “ServPro East Naples is always on point with clean work and attention to detail. We appreciate helping them with assessments and hearing from our referrals that they have been well taken car of through the remediation process.” Another customer remarked on their kindness and gentleness during a crisis, stating, "The team went above and beyond to make us feel taken care of."
While some customers have raised concerns regarding billing and procedural clarity, the overwhelmingly positive feedback centers on the prompt emergency response, the comprehensive scope of services, and the team's professional conduct. This high standard of preparedness and certified expertise makes them a premier choice for handling complex and urgent restoration needs, giving Collier County residents a local expert ready to help make their residential or commercial disaster "Like it never even happened."
SERVPRO of East Naples Location
SERVPRO of East Naples
3557 Plover Ave STE 2, Naples, FL 34117, USA
SERVPRO of East Naples Reviews
Had a water heater flood recently in a 1100sq ft condo. 2 supervisor , 1 manager.type. 1 that spoke English, & a young lady who did next to nothing. They used electronic devise to detect wet walls & floors. Floors covered with waterproof vinyl plank! I do not know why they tore out waterproof flooring. ?? The dehumidifiers used to dry out walls would also dry up flooring??!! The bill was $7,000 !!?? I feel RIPPED OFF by this company. DO NOT USE THEM IS MY RECOMMENDATION. 👍👍
Jun 30, 2025 · Barbara DiennaAs an assessor we see a lot of jobs and ServPro East Naples is always on point with clean work and attention to detail. We appreciate helping them with assessments and hearing from our referrals that they have been well taken car of through the remediation process. If you need mold remediation or water damage restoration their team is top notch.
Aug 16, 2025 · Tamara StelmazekI can’t thank Servpro of East Naples enough for the incredible service they provided. From start to finish, Josh, Mike, and their entire crew went above and beyond to help us during a very stressful time.We had significant water damage in our home, and within hours of calling, Josh and Mike showed up with their crew fully prepared. They immediately took control of the situation — walking me through the damage, explaining what needed to be done, and answering every question I had with patience and professionalism.Their crew worked tirelessly — setting up equipment, removing damaged materials, and making sure our home stayed as clean and safe as possible during the whole process. Every technician on their team was respectful, courteous, and detail-oriented.Josh and Mike checked in with me daily, making sure I understood the progress and next steps. That level of communication and customer care really set them apart. You can tell they truly care about their customers and take pride in their work.If you’re looking for a team that treats your home like their own, works with integrity, and gets the job done right the first time — I highly recommend Servpro of East Naples. Josh, Mike, and their crew are absolute professionals and I wouldn’t trust anyone else with my home.
Apr 15, 2025 · Michelle CarrilloI had an excellent experience with ServPro after discovering a water leak from a broken pipe under the bathroom sink when I got home one day in July 2024. It was a shock to see the damage, but ServPro responded immediately and got to work right away.Carlo and Gio were incredibly professional—they led the crew, walked me through their plan step by step, and clearly explained how they’d minimize damage to the walls, flooring, and surrounding areas. They left industrial fans running for a few days, and by the end, everything was completely dry and stable.The insurance claims process was also smooth. ServPro handled everything directly with my homeowners insurance, which meant very little stress or paperwork on my end. I just had to follow up and wait for confirmation that it was all taken care of.A special thank you to Joe, the owner of this ServPro location, who was always available and helpful throughout the process. These situations are never fun, but if you ever find yourself in one, I can’t recommend this team enough.
Apr 23, 2025 · Carl Santos-OcampoWe just completed a project with Servpro of East Naples and couldn't be more satisfied. The water problem was diagnosed and explained along with a work plan for demolition and reconstruction. The Principals, Mike and Carlo on-site, and Allie in the office and their teams were prompt, efficient, respectful and placed high value on containing the workspace and leaving the house spotless and dust-free, like they were never there. They were in regular communication with us by phone and text. Explained everything, answered questions, worked diligently to get our dining room back together. We are pleased and grateful for this excellent service.
Feb 18, 2025 · Kathy Simon Zack
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