ServiceMaster by Ciocea Photos



ServiceMaster by Ciocea Introduce
Navigating property damage in Washington State can be a deeply unsettling and stressful experience. From the unexpected burst pipe to the aftermath of a house fire, these situations demand immediate, professional attention to mitigate loss and begin the necessary process of restoration and reconstruction. For homeowners and property managers across the Puget Sound area, finding a dependable and full-service general contractor that specializes in disaster recovery is paramount to getting life back to normal.
ServiceMaster by Ciocea, based in Sumner, WA, stands as a key resource in the local community, offering specialized services that extend far beyond simple cleanup. They are positioned as both a water damage restoration specialist and a building restoration service, which is essential for comprehensive property recovery. This article serves as an informative guide for Washington residents to better understand the range of services offered by ServiceMaster by Ciocea and why their expertise is a valuable asset during a property crisis.
Location and Accessibility
ServiceMaster by Ciocea is conveniently located to serve the greater Washington area from its base in Sumner. This central location in the Pierce County region allows them to mobilize quickly to surrounding communities when emergencies strike, which is a critical factor in damage mitigation. Quick response times are vital in restoration work, particularly for water and fire damage, where every minute counts to prevent secondary damage like mold growth or structural issues.
For customers needing to visit or correspond with the Sumner office, the primary location details are:
Contact Information (Address, Phone)
- Address: 3025 142nd Ave E Building A Suite 105, Sumner, WA 98390, USA
- Phone: (425) 589-2041
- Mobile Phone: +1 425-589-2041
In terms of physical accessibility, ServiceMaster by Ciocea's facility in Sumner is designed to accommodate everyone. The business is noted for having both a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility reflects a desire to accommodate all customers, which can be especially important during the already difficult circumstances of property damage recovery.
Services Offered
When a disaster occurs, property owners in Washington need a contractor who can handle the entire scope of work, from the initial emergency mitigation to the final reconstruction. ServiceMaster by Ciocea’s offerings cover the full spectrum of disaster restoration and general contracting needs. Their specialization ensures a cohesive and streamlined process, which can simplify the recovery for property owners who would otherwise have to coordinate multiple separate contractors. The following list outlines their core service categories:
- Building Restoration Service
- Water damage cleanup and restoration
- Fire and smoke damage restoration and repair
- Mold remediation and removal
- Pack-out and Content cleaning services
- Comprehensive building reconstruction
- Water Damage Restoration Service
- Emergency flood cleanup and water extraction
- Complete flood restoration services
- Sewage cleanup and sanitization
- Structural drying and dehumidification
- General Contracting Services
- Managing the entire rebuild process after mitigation is complete
- Full reconstruction of damaged structures, including residential and commercial properties
- Coordination of necessary trades (carpentry, electrical, plumbing, etc.) to restore the property to its pre-loss condition
This extensive suite of services demonstrates an ability to act as a 'one-stop shop' for property recovery. For a homeowner dealing with the aftermath of a disaster, the ability to work with a single company for both the immediate emergency services and the later, complex rebuild phase is a significant advantage, often leading to better coordination and a quicker path to completion.
Features / Highlights
Choosing a restoration contractor involves evaluating their overall capabilities and customer commitment. Based on available public information, ServiceMaster by Ciocea presents several features that may appeal to Washington property owners seeking reliable restoration services:
- Comprehensive Disaster Restoration: The firm offers a full range of services for fire, water, and mold issues, providing a seamless transition from emergency cleanup (mitigation) to full reconstruction.
- Building Restoration Specialization: Their capability includes both emergency mitigation and the complex rebuilding of damaged property components, making them suitable for end-to-end recovery projects.
- IICRC Certified Professionals: While direct confirmation of ServiceMaster by Ciocea’s specific IICRC certification is not provided, ServiceMaster is a brand that widely promotes adherence to the high standards of the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This certification is the industry gold standard, ensuring that technicians are trained in the latest, safest, and most effective restoration practices for water, fire, and mold damage.
- Accessibility Focus: The location offers both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring physical access for all customers.
- Local Sumner, WA Presence: Operating directly out of Sumner, WA, they are positioned as a local business dedicated to serving the communities in the greater Puget Sound and South Sound areas, implying a degree of local knowledge and investment in the region.
What is Worth Choosing
Deciding on a general contractor in a moment of crisis requires trust and confidence in their ability to manage a complex, emotional, and often expensive process. For Washington residents, ServiceMaster by Ciocea's core value proposition lies in its holistic approach to disaster recovery. It’s not just about drying out a space or cleaning up smoke residue; it’s about restoring the property to its pre-loss condition. This 'full-service' model is a significant benefit to clients who are often overwhelmed by the logistics of property damage.
While the core services—water, fire, and mold cleanup—are essential, the firm's general contracting and reconstruction services are what truly set them apart in the restoration field. Many mitigation-only companies will leave the property owner to find a separate general contractor for the rebuild. This gap can lead to delays, communication errors, and added stress. By offering to manage the entire reconstruction process—from structural repairs to coordinating all the necessary trades—ServiceMaster by Ciocea aims to provide a smoother, more efficient path to recovery. This single point of contact for the entire process is a primary reason why a full-service restoration contractor is often the preferred choice by property owners and insurance professionals alike.
Furthermore, the general positive sentiment often associated with established restoration franchises, which includes a commitment to specific training and process, contributes to the firm's appeal. Although individual experiences can vary, as suggested by one customer who mentioned initial communication difficulties and confusion over the reconstruction phase, another customer strongly praised the team's diligent work. This individual noted that Elena and her crew “came in and got to work removing and drying out all the damage,” and then successfully “worked with our insurance to repair all the damages and get our home put back together.” They concluded that "Everyone was thoughtful and polite and worked hard," which highlights the success of the comprehensive service model when executed well.
Ultimately, when faced with a water emergency, fire damage, or mold issue in the Washington State area, the availability of a local, comprehensive, and accessible company like ServiceMaster by Ciocea provides property owners with a crucial option for professional and coordinated property restoration and repair.
ServiceMaster by Ciocea Services
Building Restoration Service
- Water-Fire-Mold-Pac-outs-Contents clean
Water Damage Restoration Service
- Fire damage cleanup & repair
- Sewage cleanup
- Flood cleanup
- Flood restoration
ServiceMaster by Ciocea Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
ServiceMaster by Ciocea Location
ServiceMaster by Ciocea
3025 142nd Ave E Building A Suite 105, Sumner, WA 98390, USA
ServiceMaster by Ciocea Reviews
insurance companybathroomhomeprojecttechniciandisasterdryingcallemailmitigation
★ 5★ 4★ 3★ 2★ 1Had water damage to my rental restroom and hallway from toilet water overflow. I was so stressed out since I didn't know things have to be ripped out and rebuild because of the water damage. I called 3 different water restoration companies. Finally decided on this one since everything Adina promised and explained to me sounds great. We'll work with your tenants. We cleaned things out and put them back. With other companies, you'll have to look for a contractor after the water mitigation. Then Elena came to do the work. Late to the first visit, looked frazzled and complained about how busy she is. That was a red flag but I tried to be understanding. We all had those days. Decided to use them anyways. My insurance asked for prove showing the damage was not for long-term leak. She said she'll work on it and then sent it to the wrong email address. I had to bother my insurance with for them to finally approve coverage. When work started, little to no notice of when they will come to work. No updates unless I asked. Some days I asked and didn't get response until closer to 10pm. Thank God my tenants were flexible and work from home, not sure how things could've been done if they were so flexible. It was stressful. When the mitigation was almost done, she told me she recommended I look for a contractor for the rebuild. I said I thought you will do it, the whole reason why I picked your company. She said it would take over a month for a contractor from her company to be available to take a look. Estimate will not be free. At times she speak to me like I'm bothering her and like I'm asking her to do work for free. Last time I was in contact with her she said she'll send the pictures of completed with after mitigation, still haven't receive them pictures lol. I guess it was a blessing we didn't use them for the rebuild. I might have a stroke or heart attack dealing with the stress working with them any longer.
Aug 02, 2025 · My NguyenWe had a real mess due to a water leak. Elena and her crew came in and got to work removing and drying out all the damage. Once that was done they worked with our insurance to repair all the damages and get our home put back together. Everyone was thoughtful and polite and worked hard. Which we very much appreciated.
Apr 18, 2025 · Sue CramerHad a great experience with Service Master, they were very responsive and did a great job. Elena was great throughout this process and very communicative. I appreciate the effort and fast response to our call on the beginning. Thank you!
Sep 06, 2025 · LuisI want to give big shout out to Elena, the project manager, for being to awesome in helping getting our house fixed. My house was on the market and Elena and her team were able to fix the leak and water damage quickly. Thank you so much for all the hard work! Wish I can give you guys 10 stars 🙌🏻
Mar 19, 2025 · Lea AlleryElena (project manager) and James (water damage technician) were at my house in less than an hour after I phoned them and let them know that there was flooding in the master bath/bedroom and the garage. They were able to extract most of the water from the affected areas. Elena explained the procedure and was professional. She answered all the questions I had. She made sure that James returned the next day to take samples of the water damaged areas.So happy with all that they have done. I recommend them to anyone needed this service.
Mar 11, 2025 · Deb Petty
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