ServiceMaster by JTS

- 2305 Columbia Heights Rd, Longview, WA 98632

Welcome to the essential guide for comprehensive property restoration and general contracting services in the Longview, Washington area. When disaster strikes, whether it's an unexpected flood, a devastating fire, or the discovery of mold, having a reliable and full-service partner is crucial for getting your life and property back to normal. We are highlighting ServiceMaster by JTS, a locally owned and operated business that has been serving the Longview and Kelso communities for over a decade, providing expert disaster recovery and full-scale reconstruction.

ServiceMaster by JTS is more than just a cleanup crew; they are positioned as a complete "one-stop shop" for damage restoration and subsequent general contracting work. This means they manage the entire process—from the initial emergency cleanup and mitigation through to the final reconstruction and repair. This integrated approach is designed to simplify a stressful time for homeowners and business owners, ensuring seamless transition between phases and often resulting in faster project completion. They pride themselves on having established relationships with insurance companies and certified technicians, ensuring that whether your needs are large or small, residential or commercial, you receive professional guidance and high-quality service.

As a local Washington business, the team at ServiceMaster by JTS emphasizes a commitment to their neighbors, stating that they "care more because we live where we work." This local focus, combined with the resources and training of the wider ServiceMaster network, positions them as a key resource for the Longview area when dealing with property loss and the necessary rebuild process.

ServiceMaster by JTS is conveniently located to serve Longview, Kelso, and the surrounding areas in Southwest Washington. Their primary physical office is situated at an easily accessible location for local clients needing to consult with the team or discuss their ongoing project.

The local facility details are:

Address: 2305 Columbia Heights Rd, Longview, WA 98632, USA

The facility is noted to be situated where the old Prairie Market used to be, at the bottom of Columbia Heights Rd in Longview, making it a familiar landmark for residents. For those visiting the office, accessibility is a priority, as they offer a wheelchair accessible parking lot. This ensures that the facility is welcoming to all members of the community needing their services.

Their service extends throughout Longview and the surrounding communities, demonstrating a strong local presence for both residential and commercial clients facing restoration challenges.

ServiceMaster by JTS offers a very broad range of specialized services, making them a comprehensive resource for virtually any property disaster or maintenance need. Their offerings go well beyond basic cleaning and restoration, including full general contracting to bring a property back to its pre-loss condition.

Their key service offerings include:

• Water Damage Restoration: Emergency water removal, cleanup and repair related to water damage, structural drying, moisture detection, and addressing issues from leaky or frozen pipes and natural disasters.
• Fire and Smoke Damage Restoration: Full cleanup and repair for damage caused by fire, smoke, and soot, including smoke sealing and residential odor removal.
• Mold Remediation and Removal: Complete mold cleaning, damage restoration, and remediation services to eliminate mold and restore affected areas.
• Full Service General Contracting and Reconstruction: Managing the complete rebuild process after cleanup, including permits and licenses, rough carpentry and framing, finish carpentry and custom woodwork, drywall repair and replacement, and all types of flooring installation.
• Subcontracted Repairs: Coordinating specialized trades like roofing, plumbing, and electrical work as part of the reconstruction project.
• Specialty Cleaning and Biohazard Services: Includes biohazard and trauma cleanup, hoarding cleanup, odor control, and content restoration for personal belongings.
• Air Duct and HVAC Cleaning: Professional HVAC duct and vent cleaning, often recommended to improve indoor air quality, especially following construction or fire damage.
• Carpet and Routine Cleaning: Services like hot water extraction carpet cleaning and furnace duct cleaning for routine maintenance needs.
• Emergency Services: Available 24/7, 365 days a year for immediate needs like emergency board-up and roof tarping.
• Pack Out Services: Inventory, careful packing, climate-controlled storage, and restoration of salvageable contents during home repairs.
• Pre-loss planning and Safety Code Upgrades.

Choosing a disaster restoration and general contracting service can be a daunting decision. ServiceMaster by JTS highlights several features that distinguish their service model and commitment to their Washington customers:

• Full-Service One-Stop Shop: They manage the entire project from initial cleanup and mitigation through to final reconstruction, simplifying the process and reducing the number of contractors a client has to manage.
• 24/7 Emergency Availability: They are available day and night, every day of the year, ensuring a quick response to time-sensitive emergency situations like floods and fires.
• Insurance Claim Expertise: Their team is skilled at navigating the insurance process, working directly with insurance companies, adjusters, and estimators to help guide clients through difficult claims.
• Local and Trusted for Over a Decade: The company has been a trusted member of the Longview community for more than ten years, fostering a strong local reputation.
• Trained and Certified Technicians: The staff undergoes comprehensive training and receives full certifications in a state-of-the-art training facility, ensuring high-quality, industry-standard work.
• Employee-Owned: The company is uniquely employee-owned, which they state gives every staff member a reason to deliver their best for the customer every day.
• Commitment to Professionalism: Customer testimonials frequently praise the staff for being "knowledgeable, courteous, and understanding," "friendly, respectful," and "professional and courteous."
• Focus on Quality and Detail: They aim to restore properties back to pre-loss condition or better, with an expert team of contractors and carpenters dedicated to quality reconstruction.

For Washington residents in Longview and the surrounding areas needing immediate assistance or routine service, ServiceMaster by JTS can be contacted using the following information:

Primary Address: 2305 Columbia Heights Rd, Longview, WA 98632, USA

Phone: (360) 425-3331

Mobile Phone: +1 360-425-3331

As they offer 24/7 emergency service, these numbers are the best way to get ahold of a professional team member immediately following a property disaster.

For anyone in Washington facing property damage, choosing the right general contractor and restoration service is an emotional and financial decision. ServiceMaster by JTS offers a strong value proposition built on convenience, expertise, and a local commitment.

The most significant benefit is their capacity to be the sole point of contact for a disaster. Instead of homeowners or business owners having to hire a water damage specialist, a separate fire cleanup crew, and then a general contractor for the rebuild, ServiceMaster by JTS handles the cleanup, mitigation, and the entire reconstruction phase. This unified approach minimizes delays and communication gaps often found when coordinating multiple companies. This is especially valuable given that many reconstruction projects post-disaster can be lengthy, with one independent review noting that five months of work was still ongoing. Having a single company dedicated to project management, from demolition to custom finishing, helps ensure accountability and a smoother timeline.

Furthermore, their emphasis on managing the insurance claim process is a major draw. Dealing with adjusters and paperwork while recovering from a disaster is stressful. The team at ServiceMaster by JTS positions itself as an expert to help guide clients through this often-frustrating procedure, helping to alleviate a significant administrative burden during a difficult time.

Testimonials consistently highlight the professionalism, courtesy, and efficiency of their on-site crews. Customers appreciate the prompt response, clear explanations of the necessary steps, and the general kindness shown by the team members. While one negative report mentions an isolated incident of unprofessional driving by an employee and another suggests issues with overall project management and communication on a large project, the majority of public feedback points to high satisfaction with the technical work, communication, and professionalism of the staff who respond to emergencies and perform the initial cleanup and drying. For immediate disaster response and expert mitigation in the Longview, WA area, ServiceMaster by JTS presents a highly trained, locally invested, and full-service solution.

ServiceMaster by JTS

2305 Columbia Heights Rd, Longview, WA 98632, USA