MaxCARE of Washington, Inc Photos










MaxCARE of Washington, Inc Introduce
Introduction / Overview
A general contractor in Washington State is a pivotal player in the home improvement and construction world, especially when disaster strikes. They are the essential professionals responsible for overseeing all aspects of a building or renovation project, ensuring everything from the initial damage assessment to the final coat of paint is handled with expertise. For Washington residents, knowing a reliable, experienced general contractor is key to navigating the complex processes of restoration, repair, and remodeling.
MaxCARE of Washington, Inc. stands out in the Puget Sound area, specializing not just in general construction, but also in the critical niche of disaster restoration. Serving both residential and commercial clients, their focus is on restoring properties to pre-damage condition, or even better, following incidents like water, fire, or storm damage. The complexity of these projects—which often involve managing insurance claims, coordinating multiple trades, and adhering to strict building codes—is where the value of an experienced general contractor like MaxCARE truly shines for local homeowners and business owners. They function as a single point of contact, reducing stress and streamlining the recovery process for their clients across the Washington region.
Location and Accessibility
MaxCARE of Washington, Inc. is conveniently situated in the Puget Sound region, making their services accessible across a wide service area that includes the greater Tacoma, Seattle, and Olympia metropolitan areas. Their main office is located at:
16208 60th St E, Sumner, WA 98390, USA.
This central location in Sumner, WA, positions them well to provide rapid response, which is crucial for emergency disaster services such as water mitigation and board-up. Being a local Washington business, they understand the specific building requirements, regional weather-related challenges, and the urgency often associated with construction and restoration projects in this part of the country. This local presence and accessibility ensures that homeowners and businesses can receive timely assistance when they need it most.
Services Offered
As a full-service general contractor and restoration company, MaxCARE of Washington, Inc. offers a comprehensive suite of services to address both emergency damage and planned construction projects. Their offerings ensure a seamless transition from disaster cleanup to full reconstruction.
- Water Damage Restoration Service: This includes 24-Hour Emergency Response, Emergency Water Mitigation, Flood & Water Damage cleanup, Sewage Backups, Water Damage Repair, Ceiling Water damage repair, and Water Leakage resolution. They handle the complete water damage-related cleanup, repair, and mold removal process.
- Fire Damage Restoration Service: Comprehensive services cover Emergency Board Up And Tarping, Complete Recovery, Smoke Damage cleanup, Fire & Smoke Restoration, Content Storage, and all Fire Damage Restoration Procedures. This is a crucial service for properties affected by house fires or wildfires, which are a recurring concern in the state.
- Asbestos Testing and Abatement: Given the age of many homes in Washington, professional Asbestos Testing Service and abatement is a critical service offered to ensure safe demolition, renovation, or restoration work.
- General Construction and Remodeling: As a Construction Company, they provide full general contractor services including Home Remodel, Home Repair, Flooring installation (including Carpet Installer), Roofing, Painting, Plumbing Repairs, and Routine Maintenance. They are equipped to handle Home Restoration, Structural Damage repair, and transforming damage into new living spaces.
- Mold Inspection and Remediation: Services include Mold inspection and thorough Water damage-related mold removal, essential for maintaining healthy indoor air quality.
- Residential and Commercial Disaster Restoration: Serving both homeowners and business owners with Commercial Disaster Restoration Services following any type of disaster strike, including Storm Damage and Rodent Damage.
Features / Highlights
MaxCARE’s reputation in the Washington community is built on a few core features that set them apart in the competitive general contractor market, particularly in the restoration field. Their dedication to a high level of customer support and comprehensive project management has earned them recognition from local customers.
- Specialized Disaster Restoration Expertise: The team is highly experienced and IICRC Certified in key restoration areas like Fire & Smoke Restoration, Water Damage Repair, and Mold Inspection and Remediation, ensuring work meets industry standards. This level of specialization is invaluable in a region prone to weather and moisture issues.
- 24-Hour Emergency Response: The ability to provide an immediate 24-hour response for urgent matters like flood or fire damage mitigation is a core strength. Quick action helps to minimize secondary damage and accelerate the entire restoration timeline.
- Seamless Insurance Coordination: MaxCARE is a Preferred Provider for many major insurance companies. This feature is particularly helpful for Washington clients, as it streamlines the often-stressful insurance claim process, making it less of a burden for the property owner.
- Commitment to Quality and Detail: Customer feedback consistently highlights the crews' professionalism, attention to detail, and quality craftsmanship, extending even to the finishing touches like custom paint matching and detailed trim work. The goal is not just to fix the damage, but to elevate the resulting space.
- Full-Scale Project Management: They offer end-to-end management, from the initial assessment and emergency board-up to the final remodeling and cleanup. This "Complete Recovery" approach ensures that clients have one team overseeing the complex process of getting back into their home or business.
Contact Information
For immediate assistance or to begin a project consultation, local residents can contact MaxCARE of Washington, Inc. through the following channels:
Address: 16208 60th St E, Sumner, WA 98390, USA
Phone: (253) 864-6445
Mobile Phone: +1 253-864-6445
They are committed to Onsite services, meaning their experts come directly to the client's location to assess damage and discuss service options.
What is worth choosing
Choosing a general contractor in Washington State, especially for a high-stress event like property damage, requires trust, expertise, and reliability. What makes MaxCARE of Washington, Inc. a compelling choice for local users is their ability to blend emergency restoration speed with the comprehensive skill set of a general contractor.
They don't just patch up a problem; they offer a complete solution. One customer, after a sudden leak disaster, noted how the project manager was instrumental in "turning a sudden leak disaster into a dream kitchen I didn't know I wanted," demonstrating their capacity to handle complex, multi-trade renovations and coordinate seamlessly with homeowners' insurance. This ability to handle the logistics of major structural repairs, trade coordination (flooring, plumbing, painting, roofing), and aesthetic improvements while maintaining clear communication is a significant advantage. The crews are often praised as "respectful, friendly, & diligent," offering both peace of mind and excellent results.
For Washington residents facing an unexpected disaster, or planning a remodel that requires careful management of multiple construction elements, MaxCARE offers a professional, reliable partner. They provide the necessary, specialized technical skill for restoration procedures alongside the high-quality general contracting work needed for a beautiful, final finish, embodying a commitment to both function and aesthetic appeal. Their decades of experience in the Greater Puget Sound area solidify their position as a trusted choice for property restoration and quality construction.
MaxCARE of Washington, Inc Services
Water Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Painting
- Plumbing
- Remodeling
- Roofing
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
- 24 Hour Emergency Response
- Carpet Installer
- Ceiling Water
- Emergency Board Up And Tarping
- Emergency Roof Tarp
- Emergency Water Mitigation
- Flood & Water Damage
- Home Remodel
- Home Repair
- Mold Inspection And Remediation
- Plumbing Repairs
- Residential And Commercial Disaster Restoration
- Restoration Procedures
- Rodent Damage
- Routine Maintenance
- Sewage Backups
- Smoke And Fire Damage Restoration
- Structural Damage
- Water Damage Repair
- Water Leakage
Fire Damage Restoration Service
- Board Up And Tarping
- Commercial Disaster Restoration Services
- Complete Recovery
- Comprehensive Disaster Restoration
- Content Storage
- Disaster Strikes
- Emergency Board Up
- Fire & Smoke Restoration
- Fire Damage Restoration Procedures
- House Restoration
- Smoke Damage
- Storm Damage
MaxCARE of Washington, Inc Details
Service options
- Onsite services
MaxCARE of Washington, Inc Location
MaxCARE of Washington, Inc
16208 60th St E, Sumner, WA 98390, USA
MaxCARE of Washington, Inc Reviews
projectbathroomjobflooringremodelingrepairquestionscarpetestimatortree
★ 5★ 4★ 3★ 2★ 1Thank you Maxcare for turning a sudden leak disaster into a dream kitchen I didn't know I wanted. The leak affected the kitchen connected to a great room & downstairs bedroom. It was a daunting task because we needed drywall, paint & new rug downstairs. New wood floors, drywall, paint, & decided on adding new countertops.We were apprehensive at first because we had watched a number of YouTube videos about doing kitchen renovations but thankfully we were blessed with our project manager, Jason. He made sure we were confident & comfortable with every scary step. He helped coordinate the repairs with our home owners insurance & provided the most respectful, friendly, & diligent crews. Emerson & Junior literally matched paint in our kitchen so well we were able to touch up several areas with the left over paint. Johnny & floor guys were amazing. Serge did an excellent job on all the wood trim especially on our rounded walls.Thank goodness Jason has an eye for detail, quality & conscious of aesthetic appeal because it turned out to be a major renovation we hadn't planned on. He even offered some extremely helpful information on replacing the countertops. He always let us know in advance the dates, times & people who were expected to be at our house and had them text the day they were coming so we knew who to expect.In this day & age it's nice to know there are still some old school courteous professionals you can count on & trust. I would definitely refer them & would not hesitate to use them in the future. Thank you Maxcare for renewing my faith in the world!
Aug 14, 2025 · sheri hyytinenMaxcare did an excellent job replacing our flooring! The team was professional, punctual, and paid great attention to detail. The whole process was smooth from start to finish, and the new floors look beautiful. Highly recommend their service!
Sep 20, 2025 · Bunengyang YuMaxCARE was phenomenal to work with from start to finish. From the front office to the pack-out team to the assessment team to the project manager to the floor crew and beyond...we felt cared for and listened to during the entire process. Every person was so kind and knowledgeable, and I would recommend MaxCARE in a heartbeat to any friend, family member, or neighbor looking for a contractor to do work. They made a terrible situation so much better, and we couldn't be happier with our floors and bathroom. Nick was amazing! And when the team made a mistake in the work, they were more than quick to make it right. High quality work by even better people. Can't thank MaxCARE enough!
Sep 12, 2025 · MH Scott-HarmonI could honestly write a novel on all the reasons NOT to use Maxcare of Washington, however, Google reviews has a character count and I have WAY exceeded it already. If you are reading this and are considering hiring this company, read in detail my review along with all the additional 1-star reviews. Believe them, because there is a very good chance you will run into the same problems we all did.We hired Maxcare after our insurance, USAA, recommended them after we had water damages in our house that resulted in 2 separate claims (upstairs and downstairs). Prior to hiring them, I talked to Amanda Ross who was very friendly and very convincing. They were hired to complete work in our master bathroom, front living room, and dining room. It took them approx. 3.5 years to complete it (Nov 2021 - June 2024. They were over a year into the job (VERY SLOW) when we realized it was a mistake hiring them but it was too late, we were stuck. The only thing we could do was to keep asking for a different project manager and for them to re-do the bad work.Unfortunately, due to each of the project managers being so unreliable, unprofessional, and unorganized, (Cecil Caster, Amanda Ross, and Mark Scott) we ended with Connor Roesch (Owner) near the tail end of the project, to finally get the remaining work done correctly. I have attached a list of just a few (not all) of the concerns we brought up while they were doing work on our house (see attachments). Note, I wish I had MORE photos to accompany this review but have attached a few. Had Maxcare’s project managers been on site more often and communicated more clearly with both their contractors and customers (us), I think a lot of the mistakes could have been avoided.When it came time to pay, Maxcare (Mark) kept accusing us of not paying our bill despite us only receiving (2 separate claims = 2 invoices). After multiple emails over the course of 3- 4 months, we finally got the 2nd invoice and immediately requested an itemized breakdown of costs for both of them. After another few weeks, we finally got a breakdown of the costs. We discovered that Maxcare over charged us almost $15,000! No, this is NOT an exaggeration! (Ask Connor). Maxcare tried charging us for materials we BOUGHT, work and services NEVER completed, and work THEY had to redo due to their own mistakes.Over the course of the 3-4 years Maxcare was doing work on our house, their ratings on Google jumped from 2.X% to 4.X% several different times due to over 100 questionable 5-star reviews. Review carefully and you will see a pattern of reused words with another employee’s name thrown in. (Yelp is more accurate). I HATE leaving bad reviews but the stress of dealing with Maxcare for such a long time was tolling not only our marriage but our mental and physical health. I don’t want anyone else making the mistake we did!With the exception of a few subcontractors, there was only 1 Maxcare employee we truly trusted when it came to doing work in our house - Nick Pierce. He fixed many of the mistakes the other contractors made. Despite him making one of the mistakes mentioned in the attachment, that he ultimately took responsibility (bathroom ceiling paint), he was absolutely great to work with and was communicative, trustworthy, and talented. If he has been assigned to do work in your house consider yourself lucky. Unfortunately, we didn’t meet him until over a year into our nightmare when he was hired to fix most of the other contractors’ bad work for us. My 1-star review does NOT reflect on him what-so-ever. I hope he is eventually stable enough to be able to go back to working for his own business “Quality Woodworking” because he does not need this company ruining his reputation.I genuinely hope that this review helps save someone from all the years of stress we went through having to deal with this incompetent company. I also hope USAA (or any other insurance companies) never send another customer their way after the way we (both us and USAA) were treated.
Jan 14, 2025 · Liz WolterVery conscientious and professional team handling my two separate damage claims. The front office staff was helpful in navigating the process and assigning help, as well as in communicating with us during delays (that were due to us).Both the project manager Jason, and the crew lead Andrei were outstanding to deal with. I highly recommend them due to their attention to detail, communication and personal service provided. Having a leak and an insurance claim is stressful but they made it much less so with their professional attitude and helpful recommendations.
Aug 14, 2025 · ERIN ROUNDS
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