Service Restoration: Your Charlotte Water Damage & Home Restoration Experts

Service Restoration Photos

Service Restoration Introduce

For homeowners in North Carolina, especially within the bustling Charlotte area, the need for a reliable general contractor can arise from both planned improvements and unexpected disasters. When a sudden water leak or other home emergency strikes, finding a company that responds quickly and professionally is a top priority. Service Restoration, based in Charlotte, is one such business that specializes in home restoration, particularly for water damage. They position themselves as a go-to solution for locals in distress. This article aims to provide a factual and comprehensive overview of Service Restoration, including its location, services, and key features. By examining the available public data and customer feedback, we can help residents of North Carolina make an informed decision when it comes to choosing a contractor for their home restoration needs.

In the fast-paced environment of Charlotte, home emergencies can be particularly disruptive. The initial stages of a crisis, such as a flood or a pipe bursting, require a swift and professional response to prevent long-term damage like structural issues or mold growth. Service Restoration has been noted by customers for their quick action and professional demeanor during this critical mitigation phase. A homeowner’s experience during this initial period can be a source of great relief, knowing that the immediate threat is being handled by a competent team. One customer review highlights this, stating that the team "dried our water damage in less than 3 days" and that key personnel like "Steven & Taylor were both professional, timely, and flexible." This promptness and professionalism are essential qualities for any restoration company operating in the North Carolina region, where residents value efficiency and a high standard of service.

However, the journey of home restoration often extends beyond the initial cleanup and drying process. It frequently involves a second phase of repairs, where the home is put back together. This is where the narrative around Service Restoration becomes more complex, and it is vital for potential customers to be aware of the full scope of a project. As another customer's feedback points out, while the initial mitigation was acceptable, the subsequent repair phase faced significant and frustrating delays. The review mentions being "STILL waiting on cabinets and flooring, 9 months later," and experiencing "issue after issue." This feedback, which was later edited to reflect an ongoing lack of response from the company's owner, raises important questions about project management and communication on larger, more complex restoration jobs. For a local user in Charlotte, understanding this dual nature of Service Restoration's service—an efficient initial response contrasted with potential challenges in the long-term repair phase—is crucial for setting realistic expectations and choosing the right partner for a complete home restoration project. It underscores the importance of thoroughly vetting a contractor for both emergency and full-scale repair capabilities.

Service Restoration is located at 1551 S Mint St in Charlotte, NC 28203, USA. This address places them in a very central and accessible part of the city. Being situated in the South End area, they are well-positioned to serve a wide array of neighborhoods throughout Charlotte and the surrounding communities. Their location is near major thoroughfares, which facilitates a quick response to emergencies. In a city where traffic can be a challenge, having a local team that can mobilize efficiently is a significant advantage. The accessibility of their office also means that clients can easily visit for consultations or to discuss project details, though the ease of access for customers to connect with the team seems to be a point of contention in some of the longer-term projects, as noted in the customer feedback. For residents needing immediate water damage mitigation, this central location is a clear benefit, allowing the team to get to your home quickly and start the drying process to prevent further harm.

Service Restoration specializes in a range of restoration services, focusing on helping homeowners recover from unexpected disasters. Their services are designed to address the most urgent needs of a home in crisis. Here is a list of their primary offerings:

Water Damage Mitigation: The core of their business, this service involves the initial cleanup, water extraction, and drying of a property after a flood, burst pipe, or other water-related incident.
Home Restoration Services: Beyond the initial mitigation, they also offer to handle the full repair and reconstruction of the damaged areas, which can include structural repairs, replacing drywall, and installing new flooring and cabinets.
Mold Remediation: After water damage, mold is a common concern. Their team is equipped to handle the identification and removal of mold to ensure a safe and healthy environment.
Emergency Response: They are available for urgent calls to assess and begin work on home disasters that require immediate attention.
Reconstruction Services: For properties that require more than simple repairs, they provide a full scope of reconstruction to return the home to its pre-damage condition.

Service Restoration's reputation is built on a few key features, though they are not without some areas of concern for potential customers. Based on the provided information, here are some of their highlights:

Professional and Timely Mitigation: Customers, such as the one who reviewed the water damage drying process, highlight that the initial mitigation team is professional, on-time, and flexible.
Effective Emergency Response: The company is praised for its ability to quickly dry out a property in a short amount of time, a critical feature for preventing secondary damage.
Broad Service Area: As a Charlotte-based company, they are well-positioned to serve the entire Charlotte metropolitan area.

However, it is important for North Carolina residents to be aware of the following potential challenges, as noted in customer feedback:

Delayed Repairs: The second stage of restoration, involving repairs and reconstruction, has been a source of major frustration for at least one customer, who reported significant and lengthy delays.
Unresponsive Ownership: The same customer review indicated a lack of communication from the company's owner, which is a serious concern for customers who are already in a state of distress and waiting on their home to be repaired.

If you are in need of restoration services, you can contact Service Restoration directly. Their office is located at 1551 S Mint St, Charlotte, NC 28203, USA. For immediate assistance or to schedule an appointment, you can reach them by phone at (704) 444-0767. Their mobile number, +1 704-444-0767, is also available. It is recommended that potential customers discuss their project needs thoroughly and inquire about timelines and communication protocols, especially for projects that involve a long-term repair phase.

In conclusion, Service Restoration is a suitable choice for North Carolina locals, particularly in the Charlotte area, who require a rapid and professional response to water damage emergencies. Their team has been recognized for being efficient and effective in the crucial initial stages of water mitigation, a service that can save a home from extensive long-term damage. However, it is essential for locals to enter into a partnership with this company with a full understanding of the potential for extended timelines and communication challenges on the full repair portion of a project. While their ability to quickly address an initial crisis is a clear benefit, the importance of reliable project management and responsiveness for the complete restoration cannot be overstated. For Charlotte residents, choosing a contractor means weighing a company’s strengths in emergency response against its track record for long-term project completion and communication. This balanced view allows for a more informed decision, ensuring that a homeowner finds the right fit for both the immediate crisis and the full journey back to a restored home.

Service Restoration Services

Water Damage Restoration Service
Carpet cleaning
If you're looking for a reliable, professional carpet cleaning service, look no further than Service Restoration. We will work diligently to clean every nook and cranny of your carpets, leaving them looking and smelling fresh and new. Contact Service Restoration in Charlotte, NC today!
Fire damage cleanup & repair
If you have suffered fire damage, you know how difficult and overwhelming the clean-up and repair process can be. Service Restoration is a professional fire damage clean-up and repair restoration company that specializes in helping homeowners and businesses recover from fire damage.
Flood cleanup
Service Restoration Charlotte NC is an important food clean up company that helps to restore your foodservice after a disaster. We understand the importance of getting your business back up and running, and we will work tirelessly to make sure that happens.
Flood restoration
We understand how traumatic a flood can be, and we're here to help you every step of the way. We'll work quickly to restore your property to its original condition. We have the experience and expertise to handle all aspects of the flood restoration Charlotte NC process, from start to finish.
Flooring
If you're not sure which type of flooring is right for you, Service Restoration would be more than happy to help you make a decision. . No matter what type of flooring you're interested in, we guarantee that we can provide you with the perfect solution for your needs.
Mold damage restoration
If your home or business has been affected by mold, you need the experts at Service Restoration Charlotte NC to help you get your property back to normal. We specialize in mold damage restoration, and our team of certified professionals will work quickly and efficiently.
Mold inspection
Mold is a serious problem that can cause extensive damage to your home or business. Service Restoration's mold inspection services are designed to find and eliminate mold growth before it causes serious problems. We then work to remove the mold and restore your property to its original condition.
Mold mitigation
If you're dealing with a mold problem, our Service Restoration team can help. We're experts in mold mitigation and can get your property back to its original condition. We use the latest technology and equipment to remove mold safely and efficiently. You can count on us to restore your property.
Mold remediation
If you've been affected by mold, you know how difficult it can be to get rid of. Service Restoration offers mold remediation services that will help you get your home or office back to normal. We specialize in mold removal, so you can rest assured that your property will be safe and mold-free.
Remodeling
If you're in need of a reliable, professional service to help restore your home back to its original condition, then Service Restoration is the company for you. We specialize in all facets of remodeling. No job is too big or small for our team of skilled workers. We understand that your home is like
Sewage cleanup
Welcome to Service Restoration, the sewage clean-up company that offers the most professional and reliable services in the industry. From small residential properties to large commercial businesses, we have the knowledge and equipment to get the job done right.
Water damage-related cleanup & repair
If your home or business has been the victim of water damage, you need a team of professionals to restore it back to its original condition. Service Restoration is that team. We specialize in water damage-related Cleanup and repair, and we can handle any size job, no matter how complex.
Water damage-related mold removal
If your home has been affected by water damage, you know the importance of restoring it quickly. Service Restoration is a company that specializes in water damage-related mold removal. We understand the science of mold and have the experience to safely and effectively remove it from your home.
Water removal
Service Restoration is committed to providing our customers with the highest level of service and satisfaction. Contact us today to learn more about our water removal services and how we can help you get your home back to normal.
24 Hour Emergency Service
Service Restoration is a 24 hour emergency service that provides prompt, professional assistance when you need it most. We understand the importance of getting your life back to normal as soon as possible, and our team of experts is on call around the clock to help you do just that.
24/7 Disaster Management Services
Art Restoration
Bathroom Remodel
When it comes to your home, there’s nothing more important than feeling safe and comfortable. And when it comes to your bathroom, that means having a space that is both functional and stylish. Service Restoration can help you achieve that with our bathroom remodeling services.
Biohazard Clean Up Services
Biohazard Restoration
Board Up
Service Restoration is a board up company that specializes in restoring homes and businesses after a disaster. We are a team of experienced professionals who are dedicated to providing the highest quality service possible. We take pride in our work and stand behind our results. Contact us today!
Board Up Services
If you've been the victim of a break-in or other disaster, Service Restoration is here to help. We offer board-up services to secure your property and prevent further damage. We'll work with you to create a plan that meets your needs, and we'll be there to support you every step of the way.
Building Restoration
Ceiling Repairs
Service Restoration is the premier ceiling repairs company in the tri-state area. We have over 10 years of experience repairing ceilings for both residential and commercial customers. No job is too big or small for our experienced and certified technicians.
Claims Adjusters
Cleaner Restoration
Cleaning And Restoration
If your home has been damaged by water, fire, or mold, Service Restoration is here to help. We are a professional cleaning and restoration company that specializes in returning homes and businesses. We offer a wide range of services including water extraction, fire damage restoration, and more.
Commercial Damage Cleanup
Commercial Damage Remediation
Commercial Emergency Management
Commercial Flood Damage Cleanup
If your business has been impacted by a flood, you need to act fast to mitigate the damage and get your operations back up and running. Service Restoration is here to help with our commercial flood damage clean-up services. We have the experience and equipment to restore your property.
Commercial Property
Commercial Storm Damage
Service Restoration is a commercial storm damage restoration company that specializes in helping businesses get back on their feet after a disaster. We have the experience and expertise to quickly and efficiently restore your property to its pre-storm condition.
Complete Commercial Restoration Services
Complete Demolition
Complete Fire Damage Emergency Services
Complete Remodel
Service Restoration is committed to providing outstanding customer service. We'll work closely with you throughout the project. Call us today to learn more about our complete remodel services. Whether you're looking to update your kitchen, bathroom, or any other room in your business, we can help.
Complete Water Restoration
Construction & Restoration
Service Restoration is a construction and restoration company and we specialize in all aspects of construction and restoration, from small projects to large ones. We have a team of highly skilled and experienced professionals who are dedicated to providing the best possible service.
Contents Restoration
Disaster Cleanup
Service Restoration is a leader in disaster cleanup. We have helped thousands of people in the aftermath of hurricanes, floods, fires, and other disasters. With Service Restoration, you can rest assured that your home or business will be in good hands.
Disaster Recovery Services
Disaster Restoration Services
Drywall Water Damage
Educational Facilities
Emergency Cleanup
Emergency Help
Emergency Restoration Services
Fire Emergency Management
Flood Clean
If your home or business has been affected by a flood, time is of the essence. That's where our Service Restoration team comes in. We're here to help you with flood clean up and get your life back to normal as quickly and efficiently as possible.
Flood Restoration Services Available 24/7
Service Restoration is a water damage restoration company that provides flood restoration services available 24/7. We are IICRC certified and trained to handle any size disaster. Our team is dedicated to providing the best possible service to our customers.
Hazmat Cleanup
If you're looking for a company that can provide top-notch hazmat cleanup services, you've come to the right place. Service Restoration is a leading provider of hazmat cleanup services, and we're here to help you get your property back to its pre-loss condition. Contact us today to learn more!
Healthcare Facilities
Heating Service
Hoarder Cleanup
Hoarding Cleanup
Do you have a problem with hoarding? Do you find yourself unable to get rid of things, even if they're just junk? If so, then Service Restoration can help. We're experts in hoarding cleanup services. Call us today. we'll help you get your life back on track, one step at a time.
Hurricane Service
Insurance Claims
Laminate Floors
Property Damage
We provide service restoration for any property damage that you may have incurred. We are highly trained and experienced professionals who will work diligently to restore your property to its pre-damage condition. We will do everything possible, contact us today for more information!
Rebuild Service
Service Restoration is a full-service rebuild company that specializes in repairing and restoring damaged buildings and homes. We have the experience and expertise to handle any size project. We're dedicated to providing the highest quality workmanship to our rebuild service. Contact us today!
Repair Your Home
Restoration And Construction Services
Are you in need of restoration or construction services? Look no further than Service Restoration! We are a company that specializes in providing high-quality restoration and construction services. Contact us today and let us show you why we are the best in the business!
Restoration And Repairs
Restoration Restore
Restoration Specialists Service
Restore Your Home
Sewer Backups
Smoke Damage Cleanup
Smoke Damage Restoration
If you've suffered from smoke damage, you know how difficult it can be to restore your home or business. Service Restoration is here to help. We specialize in smoke damage restoration, and our team of experts will work diligently to remove all traces of soot and smoke from your property.
Storm Damage Clean Up
Cleanup and restoration after a storm can be a daunting task. Service Restoration is your one-stop shop for storm damage cleanup. We are a professional and have the experience and expertise to get your home or business back to normal after a storm. Give us a call now for more information.
Storm Damage Clean Up Services
Storm Damage Restoration Services
Structural Damage Cleanup
Structural Damage Repairs
There's nothing quite like the peace of mind that comes with knowing your home is safe and sound. But when disaster strikes, it can feel like all of that security has been shattered. That's where our Service Restoration team comes in, we are professionals and experts at structural damage repairs.
Toilet Overflow
Water Damage Clean-Up
Water Extraction
Service Restoration is a water extraction service that quickly and efficiently removes water from your home or office. We understand the importance of time when it comes to water damage, and our skilled technicians will work quickly to get your property back to its pre-flood condition. Call us now!
Water Heater
Water Mitigation
Water Remediation
Every day, there are hundreds of untold stories of water damage. Service Restoration is a water remediation company that specializes in helping people pick up the pieces after water damage. We're here to help you get your life back to normal. Give us a call today for more information.
Water Remediation Technician
Wind Damage
water damage restoration
Floods and water damage can wreak havoc on your home or business, leaving you feeling stressed and overwhelmed. Service Restoration is here to help. We are a water damage restoration company that specializes in helping property owners recover from flood and water damage.

Service Restoration Details

Service options
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Service Restoration Location

Service Restoration

North Carolina Mecklenburg County Charlotte Wilmore South Mint Street

1551 S Mint St, Charlotte, NC 28203, USA

Service Restoration Reviews

An average rating of ★4.2 from 5 user reviews.★ 5★ 4★ 3★ 2★ 1

SR dried our water damage in less than 3 days. Steven & Taylor were both professional, timely, and flexible. They come highly recommended for any home restoration services in the Charlotte area.
Oct 07, 2021 · Melissa Eddie
The initial mitigation wasn't terrible. We selected the company to also do the repairs. This was July 4th... We're STILL waiting on cabinets and flooring, 9 months later. Issue after issue. Beyond frustrated.EDITED - May-- STILL waiting on them to respond about last of repairs. BEWARE of this company. The owner is even unresponsive. Has been telling us for 3 weeks that he'd call us, still nothing.
May 03, 2022 · Brittany St. Amand
Best company for water damage in Charlotte. I recommend hiring them if you recently had a flood or any type of water damage to your property.
Nov 26, 2020 · Emily Ard
Thanks to the team over at Service Restoration Inc. I was hit with a bad flood and they took care of my whole basement. I am very happy with the water removal job.
Nov 26, 2020 · Craigery Nerlson
Thanks for removing all that Mold in my attic. This company is very professional and timely. 5 Stars
Nov 24, 2020 · Alexa Jem