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Roto-Rooter Plumbing & Water Cleanup ico

Roto-Rooter Plumbing & Water Cleanup
- 1426 W Commerce St, San Antonio, TX 78207

Plumber, Drainage service ★4.0

1426 W Commerce St, San Antonio, TX 78207, USA

4.0
Originally written Tuesday, July 1st, 2025:Back in September of 2024, I had a plumbing issue beneath my guest bathroom - roots had gotten into the pipes, causing a substantial clog. Roto-Rooter was quick to come out and get my issue fixed - a hole was excavated beneath my foundation, the pipe fitting was replaced, I paid something in the ballpark of $7000, and my toilet and bathtub worked as expected again. Minus the "having to deal with expensive plumbing issues" part, I was quite pleased.Now, after nine or so months, I've had roots climb into the exact same pipes. I had Roto-Rooter come back and give it a look, and they gave me an estimate for about $14,000. It included a lot more work than had previously been done, and a 5 year warranty that I requested specific written terms for and was told that there were none - and that's after claiming they'll fix the spot from last year (about six feet worth of excavation) for "free" and get me a 10% discount. As a homeowner, I've come to learn that if you're paying five digits, you should shop around if you can.I got a second quote for the equivalent amount of work that was a little more than $14,000, but included a hydrostatic test and a 10 year warranty. That made the first proposal smell very fishy, as that ballparks the quote to about $10,000, discounts included (about $500 per foot of excavation then a rougly 10% discount on $11,000), and notably none of these discounts were given to me in writing.After the second company actually came out to look, it was determined that I only really needed to worry about $8600 of work. It's taken longer, but I already have felt more comfortable, especially since it was revealed that the repairs Roto-Rooter had done before were shoddy! During excavation, the previously replaced pipe segment literally fell away from its fittings. It didn't seem primed or sealed properly, and wasn't even anchored to the foundation in any way.I readily admit that I am not an expert, but I've done small PVC repair - I've fixed three different water main breaks myself, so I know how much excavation sucks, and basically what goes into fitting pipes. That's another reason the original work frustrates me so much.To say this leaves a bad taste in my mouth about the work I paid for last year is generous. While I don't *want* to have to pay for repairs, that's just the facts, and I am always willing to pay fairly for hard work. I am decidedly *un*happy to have to pay to fix the same problem twice in less than a year because the first repair failed very quickly in a way that it really shouldn't have.Edited Thursday, July 3rd, 2025:My plumbing has been repaired, and during this process, it turns out that none of the pipes were primed or sealed properly, because the second company I called managed to pull the pipes off by hand.Additionally, I don't remember an engineer or inspector ever being contacted, at least from the city. I don't know if they have internal inspectors who are qualified to inspect connections to municipal sewer lines (though I doubt this would have passed anyway), but things finished up quick enough that I'm unsure. I am currently awaiting a city inspector to come check the work before they backfill.I've added additional photos of the pipes.Edited Monday, July 7th, 2025:I received the response from the owner five days ago, asking me to reach out via email with my information. I sent a response the same day, and have not even received confirmation that the email has been received. I'm doubtful that I will even receive a response at this point, and am quite certain that the response was generated by an AI to simply make it look like the business is responding to me.They are not, at least by these means. Do with this information what you will.Edited Monday, July 7th, 2025: (8:58)I have finally heard back from Roto-Rooter, they are looking into my case. - Lucas Tiedeman
Roto-Rooter Plumbing & Water Cleanup Overview Photos IntroServices Detail Location Reviews

Roto-Rooter Plumbing & Water Cleanup Photos

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Roto-Rooter Plumbing & Water Cleanup Introduce

In the vast and bustling city of San Antonio, a plumbing emergency is more than just an inconvenience; it can be a genuine crisis. A burst pipe, a clogged sewer line, or a malfunctioning water heater can disrupt your daily life and cause significant damage to your property. When these situations arise, you need a dependable, expert plumber who can respond quickly and get the job done right. This is where Roto-Rooter Plumbing & Water Cleanup comes in. As a name trusted nationwide, their San Antonio branch provides a wide array of services that extend far beyond simple drain cleaning. They are a full-service plumbing and water cleanup company, equipped to handle everything from minor leaks to major restoration projects. Their commitment to being available 24/7 means that no matter when a plumbing disaster strikes, help is just a phone call away. While a long-term customer review on their service highlights some serious concerns about past work quality and pricing, it is important to note the counterpoint of another review that praises a specific technician for being prompt, professional, and knowledgeable. This highlights the importance of consistent service and the value of a trusted professional within the team. This article will provide a detailed look at Roto-Rooter Plumbing & Water Cleanup in San Antonio, covering their location, the services they offer, and the key features that make them a prominent player in the local plumbing industry.

Roto-Rooter Plumbing & Water Cleanup has a strong and accessible presence in the heart of San Antonio. While multiple locations serve the larger area, their main office is situated at 1426 W Commerce St, San Antonio, TX 78207, USA. This location is key to their ability to provide rapid response times, which are critical in any plumbing or water damage emergency. Being situated near major highways allows their technicians to quickly and efficiently travel to different parts of the city and its surrounding communities. For locals, this means that a licensed plumber can get to your home or business fast, mitigating damage and beginning the repair process without unnecessary delay. The central location also makes it a recognizable and trusted point of contact for the community. In a city as large and spread out as San Antonio, having a service provider with a centralized, accessible base of operations is a significant advantage. It assures customers that they are dealing with a well-established and serious business, not a fly-by-night operation. Roto-Rooter's local presence and long-standing reputation are foundational to their business model, allowing them to build trust and provide consistent service to residents and businesses throughout the region, from downtown San Antonio to the wider metropolitan area.


Services Offered

  • 24/7 Emergency Plumbing Services: Roto-Rooter is available 24 hours a day, 7 days a week, including holidays, for any plumbing emergency that cannot wait.
  • Drain Cleaning: They are most well-known for their expertise in clearing clogged drains and sewer lines, using advanced tools and techniques to ensure a thorough cleaning.
  • Water Damage Restoration: Following a flood or major leak, their teams are equipped to provide water extraction, drying, dehumidification, and complete cleanup services to restore the property.
  • Sewer Line Repair and Replacement: They offer comprehensive sewer services, including video camera inspections to accurately diagnose problems and professional excavation and repair for broken or root-infested sewer lines.
  • Water Heater Services: Roto-Rooter handles the repair, maintenance, and installation of various types of water heaters, from traditional tank models to more modern tankless units.
  • Commercial Plumbing: They provide specialized plumbing services for businesses of all sizes, understanding the unique needs and complexities of commercial plumbing systems.
  • Leak Detection and Repair: The team is skilled at finding and fixing both minor and major leaks, including those hidden behind walls or under foundations, preventing further damage.

Features and Highlights

  • 24/7 Availability: Their commitment to being available around the clock is a key feature, providing peace of mind to customers facing unexpected emergencies.
  • Broad Range of Services: Roto-Rooter offers a one-stop solution for a wide variety of plumbing and water-related issues, from simple clogs to complex restoration projects.
  • Reputation and Brand Recognition: As a nationally recognized brand, Roto-Rooter carries a certain level of trust and familiarity that can be reassuring to customers in a crisis.
  • Experienced and Knowledgeable Technicians: As noted in a customer review, some technicians, such as Trevor, are highly praised for their professionalism, knowledge, and efficiency. This suggests a dedicated team focused on quality work.
  • Advanced Technology: The company utilizes state-of-the-art equipment, including video cameras for sewer inspections, which allows for precise and non-invasive diagnosis of problems.
  • Customer Communication: While reviews show mixed experiences, the company's commitment to explaining the process, as praised by one customer, is a valuable highlight that can build confidence.

Contact Information

Address: 1426 W Commerce St, San Antonio, TX 78207, USA

Phone: (210) 822-8054


Conclusion: Why Roto-Rooter is a Suitable Choice for Locals

For residents and business owners in San Antonio, choosing a plumber is a decision that often comes at a moment of stress and urgency. Roto-Rooter Plumbing & Water Cleanup presents itself as a suitable option due to its undeniable availability and comprehensive service offerings. While some of the provided customer feedback raises serious questions about consistency, quality of work, and pricing transparency, it is also important to consider the glowing reviews that highlight the exceptional service provided by specific technicians like Trevor. This dichotomy suggests that while the business itself may have areas to improve, it also possesses dedicated, skilled professionals who exemplify the kind of service people expect. The value of Roto-Rooter lies in its ability to provide 24/7 emergency response, a crucial factor in the fast-paced, sometimes unpredictable environment of a Texas city. Their national brand recognition offers a level of security, and their wide range of services—from drain cleaning to water cleanup—means they can handle nearly any plumbing issue. For locals, this means having a single company to call for a variety of needs. While it is always wise for homeowners to get multiple quotes for major work, Roto-Rooter's ability to respond quickly and provide a full suite of services makes them a prominent and useful resource for addressing plumbing emergencies and long-term maintenance needs in the San Antonio community.

Roto-Rooter Plumbing & Water Cleanup Services

  • Plumber

  • Faucet installation

    Our professional plumbers are always ready to repair faucets or install faucets. We can install a new bathroom sink or kitchen sink too. Roto-Rooter will install faucets to the manufacturer’s specifications and our plumber will ensure it's done properly without leaks that could cause water damage.

  • Faucet repair

    Roto-Rooter will repair faucets or replace faucets, whichever is most economical. Leaky faucets need to be addressed immediately to conserve water & avoid water damage. From drips to leaks to low water pressure, our professional plumbers can repair faucets or install faucets of all makes & models.

  • Plumbing leak detection

    Roto-Rooter is the national leader in plumbing leak repair services. If a water leak is discovered, it's critical to get a professional plumber to your home or business to find & repair leaks. Our plumbers can find and repair leaks, repair pipe and inspect for other water leaks within the structure.

  • Plumbing pipe repair

    Roto-Rooter provides pipe repair & replacement services for water supply pipes and drainpipes. We fix all pipe problems including damaged pipes, pipe blockage, pipe corrosion, off-grade pipes and even roots in your pipes. We work with all pipe materials, including copper, PVC, iron, concrete & PEX.

  • Shower installation

    Regardless of the type of shower head you choose, the plumbing experts at Roto-Rooter can perform all of your plumbing installation and maintenance, ensuring the job is done right the first time. Roto-Rooter can also help you upgrade to eco-friendly appliances and bathroom fixtures.

  • Toilet installation

    Whether you're remodeling your bathroom or just updating old fixtures, replacing a toilet can be a big job if you've never done it before. A licensed, experienced Roto-Rooter plumber can expedite replacing the toilet, address any other bathroom repairs, and ensure that the job is done right.

  • Toilet repair

    Our plumbing professionals are trained and equipped to provide expert solutions for toilet repair. Our toilet services include unclogging toilets, fixing leaking or running toilets, toilet installation and replacement, and toilet leak repair on both residential and commercial toilets.

  • Water heater installation

    Water heater installation & replacement is a job best left to the professional plumbers at Roto-Rooter. We remove the old unit & dispose of it safely. Roto-Rooter's water heater experts also ensures that gas, electrical & other connections are handled safely & the water heater is installed properly.

  • Drain cleaning

    Nobody unclogs drains more effectively than Roto-Rooter. Our proprietary equipment includes a drain cleaning machine and drain snake. Our drain snake features a strong flexible cables and sharp blades to cut through even the toughest blockages to unclog drains and restore proper drainage flow.

  • Garbage disposal installation

    If you need a new garbage disposal installed or an existing garbage disposal replaced, a Roto-Rooter plumbing professional can recommend the most efficient unit that will meet your household needs and budget. Roto-Rooter plumbers can also install the unit and the garbage disposal plumbing.

  • Garbage disposal repair

    Clogged garbage disposals can quickly become a huge plumbing problem. Items like grease, silverware, seeds and broken glass can damage or jam garbage disposals. We repair existing disposals and install new ones. We also provide garbage disposal services for commercial kitchens and restaurants.

  • Outdoor plumbing system repair

    Roto-Rooter provides outdoor plumbing repair services for faucets and spigots. Outdoor faucets can easily become damaged and start leaking, leading to flooding, high water bills and water damage. For larger problems, we also offer traditional and no-dig pipe replacement services.

  • Sewer repair

    Our plumbers are sewer line experts trained to repair, replace, and clean residential and commercial sewer lines. No matter what problems your main sewer line is experiencing, Roto-Rooter can provide a solution to fit your budget.

  • Shower repair

    Whether your shower is dripping, has drainage problems or just needs an update, Roto-Rooter can repair shower plumbing or replace it when necessary. Our plumbers can also install showers, install faucets, and unclog drains. Count on Roto-Rooter to repair shower plumbing quickly and effectively.

  • Sump pump repair

    Roto-Rooter plumbers are sump pump experts. We repair and replace more sump pumps than any other plumbing company in North America. Roto-Rooter repairs sump pumps of all kinds. We also provide sump pump installation, sump pump replacement, battery backup sump pumps, and emergency repair services.

  • Water heater repair

    Water heater problems should be addressed immediately to avoid further damage or water heater failure. Diagnosing water heater issues by yourself can be challenging and even dangerous. Roto-Rooter's skilled plumbing professionals are trained in water heater repair, maintenance, and replacement.

  • Water tank repair
  • Video Camera Line Inspection

    Video camera snakes are one of the most valuable tools in the plumbing business. Specially designed waterproof plumbing cameras allow us to conduct a visual inspection of sewer lines and other underground pipes from the inside, including pipes under concrete and beneath your home’s foundation.

  • Sink Repair & Installation Services

    Our plumbers are equipped to tackle all residential and commercial sink repair and installation needs. Roto-Rooter can install new sinks or repair old sinks. Our plumbers are available 24/7 and can take care of clogged sink drains in the bathroom, kitchen or even the laundry room.

  • Sump Pump Services

    Roto-Rooter plumbers are sump pump experts. We repair and replace more sump pumps than any other plumbing company in North America. We are ready to provide sump pump replacement, battery backup sump pumps and emergency repair services. Our plumbers provide sump pump services 24/7.

  • Pipe Restoration

    Are you experiencing regular clogs and/or sewage backups? It’s likely that your home’s plumbing system has been breached by root growth, deterioration or corrosion. Roto-Rooter Pipe Restoration fixes the problem and saves you the expense of traditional excavation and landscaping repair.

  • Frozen/Burst Pipe Repair

    Extreme cold combined with a frigid wind chill can cause pipes to freeze and burst when temperatures drop below freezing. If you are already in the middle of an emergency, call Roto-Rooter immediately for plumbing repair and water cleanup services.

  • Backflow Services

    Roto-Rooter plumbers can perform annual backflow testing, repairs, installation and backflow certification of all types of prevention devices. We will handle all necessary paperwork relating to your annual inspection and can even remind you when your next testing is due.

  • All Types Of Drain Cleaning
  • Appliance Connections
  • Basement Flood
  • Bathroom Sink
  • Battery Backup Sump Pump
  • Circuit Breaker
  • Clogged Drains Or Toilets
  • Dishwasher Installation
  • Drain Cleaning Equipment
  • Drain Cleaning Machines
  • Drain Fields
  • Drain Leak
  • Drain Lines
  • Drain Opening
  • Drain Problems
  • Drains Clear
  • Emergency Flood Service
  • Emergency Serviceavailable
  • Flood Damage
  • Flooding Prevention
  • Free Estimate
  • Grease Trap Treatment
  • Haul Away
  • Kitchen Sink
  • Leach Field
  • Leaky Toilets
  • Location Change
  • Preventive Maintenance
  • Repair And Replacement
  • Rooter Service
  • Septic Tanks
  • Sink Repair
  • Video Camera Inspection
  • Washing Machines
  • Water Clean Up
  • Water Extraction
  • Water Supply
  • Commercial plumber
  • Commercial plumbing
  • Commercial grease trap installation
  • Weekend plumber
  • Emergency Plumber
  • Pipe Relining
  • Drainage Service

  • Drainage service

    Roto-Rooter provides fast, reliable drain cleaning services, utilizing the latest drain cleaning technology. Our electromechanical equipment unclogs drains using strong cables and sharp blades to cut through even the toughest clogs to restore proper drainage flow.

  • Water Filter Supplier

  • Reverse Osmosis Systems
  • Reverse Osmosis Installation
  • Water Treatment
  • Water Testing Service

  • Water Quality Testing
  • Water Damage Restoration Service

  • Flooring
  • Plumbing

    Roto-Rooter is available 24 hours a day, 365 days a year to minimize damage to your property and get your home back in working order as quickly as possible. Before performing any water removal, our plumbing experts first repair what caused the problem to ensure it does not happen again.

  • Remodeling
  • Sewage cleanup

    Roto-Rooter’s water damage teams are skilled in handling sewage after disasters strike. We provide sewage cleanup services to get your home or business back to normal quickly. It’s critical to have experts clean up all sewage on your property, immediately, to prevent additional damage.

  • Water damage-related cleanup & repair

    The harmful effects of water damage can be reduced by prompt & reliable water removal by Roto-Rooter. We are fully trained & certified to extract water in areas affected by water & sewage damage. You can rely on Roto-Rooter to not only remove water but to clean, deodorize & dry impacted areas.

  • Water damage-related mold removal

    If you experience mold due to plumbing or drain cleaning issues, Roto-Rooter’s water damage experts are available 24/7, 365 days a year, to remove any harmful mold growth you may have in your home or business.

  • Water Softening Equipment Supplier

  • Water Softener & Water Filtration System
  • Water Softeners
  • Water Softener Installation
  • Water Softener Repair

Roto-Rooter Plumbing & Water Cleanup Details

  • Service options

  • Onsite services
  • Offerings

  • Repair services
  • Crowd

  • LGBTQ+ friendly
  • Payments

  • Credit cards
  • Credit cards

Roto-Rooter Plumbing & Water Cleanup Location

Roto-Rooter Plumbing & Water Cleanup

1426 W Commerce St, San Antonio, TX 78207, USA

Roto-Rooter Plumbing & Water Cleanup Reviews

An average rating of ★4.8 from 892 user reviews.

techniciandrainquestionsworksewerefficientclogcameragarbage disposalsupervisor

★ 5★ 4★ 3★ 2★ 1

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