PuroClean Restoration Services

- 92-29 Lamont Ave, Elmhurst, NY 11373

Introduction / Overview

When disaster strikes a home or business in the fast-paced New York metropolitan area, the last thing property owners need is a slow, complicated, or impersonal recovery process. PuroClean Restoration Services, located in Elmhurst, NY, steps in as “The Paramedics of Property Damage” to deliver immediate, expert, and compassionate emergency property restoration. This is not a typical local cleaning service; this is a full-spectrum disaster recovery and reconstruction specialist.

Serving the entire five boroughs of New York City and Long Island, PuroClean Restoration Services offers rapid response 24 hours a day, seven days a week, 365 days a year. From a burst pipe causing basement flooding to extensive fire and smoke damage, or the discovery of mold, their certified professionals are equipped with state-of-the-art technology to mitigate damage, clean up the affected area, and manage the full reconstruction necessary to return your property to its pre-loss condition.

What truly distinguishes this Elmhurst-based franchise is its commitment to high-quality service delivered with exceptional care and transparency. They understand the trauma associated with property damage and prioritize constant, clear communication with both the property owner and their insurance provider, making a stressful time as manageable as possible for the residents and business owners of New York.

Location and Accessibility

PuroClean Restoration Services is strategically located in Queens, enabling fast deployment across the New York region when emergency services are most needed. Their primary office can be found at: 92-29 Lamont Ave, Elmhurst, NY 11373, USA.

Situated in Elmhurst, the location provides efficient access to major roadways for quick travel to all five boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island—as well as the greater Long Island area. This central positioning is critical for meeting their goal of an average 'on-site' time of around 60 minutes for emergency calls, a significant factor when dealing with time-sensitive issues like active water damage or fire aftermath. Their service is designed to come to the customer, offering on-site services for all their diverse restoration needs, whether for a commercial facility in Midtown or a residential home in Queens County.

Services Offered

PuroClean Restoration Services specializes in a comprehensive range of property damage mitigation, restoration, and cleaning services for both residential and commercial clients. Their offerings cover the full scope of property recovery, including initial cleanup through final reconstruction.

• Water Damage Restoration Service
• Water damage-related cleanup and repair
• Flood cleanup and flood restoration (including sewage cleanup)
• Emergency water removal and drying and dehumidification
• Handling burst pipes, frozen pipes, and roof leaks
• Crawl space cleanup and drying
• House flood repair
• Fire and Smoke Damage Restoration
• Fire damage cleanup and repair
• Smoke and soot residue cleaning
• Odor removal and deodorization from smoke damage
• Mold Remediation and Inspection
• Mold cleaning and mold damage restoration
• Thorough mold remediation and removal of water damage-related mold
• Professional mold inspection services
• Biohazard Cleanup
• Specialized biohazard cleanup services, including Coronavirus cleaning and cleanup services
• Professional 'Clean Out' services for disaster and deep cleaning scenarios
• Reconstruction and General Property Repair
• Complete reconstruction services following mitigation
• Flooring repair and installation
• Roofing repair
• General remodeling services needed post-disaster
• Plumbing services as required for restoration
• Carpet and Deep Cleaning Service
• Professional carpet cleaning
• Pet stain and odor removal
• General deep clean services

Features / Highlights

The quality of service at PuroClean is not only defined by the scope of their work but also by the key operational and organizational features that benefit every New York customer.

• 24/7 Emergency Response: Disasters do not wait for business hours. PuroClean Restoration Services offers round-the-clock emergency assistance, ensuring a fast response time to minimize further property damage.
• Women-Owned Business: Proudly identifying as a women-owned enterprise in the restoration industry, the company brings a diverse perspective and strong commitment to community service to every project.
• Full-Service Mitigation to Reconstruction: Unlike companies that only perform cleanup, PuroClean manages the entire project from initial mitigation (water extraction, drying) through the final steps of reconstruction and repair, offering a single point of contact for property owners.
• Insurance Claims Assistance: They actively work with local insurance providers to streamline the claims process, helping clients navigate paperwork and ensuring correct and timely filing.
• Highly Trained and Certified Team: Technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in key areas such as Water Restoration Technician (WRT), Fire & Smoke Restoration Technician (FRST), and Applied Structural Drying (ASD), ensuring industry-best practices.
• Customer-Centric Communication: Customers consistently highlight the team's kind, professional, and honest demeanor, praising the consistent communication that keeps them fully informed and at ease throughout the recovery process.
• Commitment to Local Community: As a business based in Queens, they have a deep understanding of the unique challenges and diverse needs of New York City and Long Island properties, from older construction to modern commercial spaces.

Contact Information

For New York residents and commercial property managers facing water, fire, mold, or biohazard emergencies, immediate contact is essential.

Address:

92-29 Lamont Ave, Elmhurst, NY 11373, USA

Phone for 24/7 Emergency Service:

(718) 360-5741

What is Worth Choosing

Choosing a restoration partner in a city like New York, where quick and dependable service is paramount, can be a daunting task. PuroClean Restoration Services stands out as an exceptional choice for several compelling reasons, rooted in their blend of technical expertise and genuine human compassion. As property owners who have experienced their service attest, the team goes above and beyond, acting as "superheroes" in a moment of crisis. The owner, Alexandra Fajardo, alongside Operations Manager David Acosta and their dedicated team members like Junior, Danny, and Yetsy, have created a company culture centered on integrity and professionalism. Customers praise the consistent, reassuring communication from the management, a vital comfort when dealing with overwhelming property damage.

Furthermore, their comprehensive approach—from immediate emergency water extraction and drying to complex mold remediation and full-scale reconstruction—means you do not have to hire multiple contractors. They streamline the entire disaster recovery process, which can be a significant advantage in the crowded and complex construction environment of the NYC area. By handling insurance coordination and meeting all state licensing requirements, including being a licensed Mold Remediation contractor by NYSDOH, they remove layers of administrative stress from the property owner. Whether it's restoring your apartment after a flood or cleaning a commercial space, choosing this local, women-owned PuroClean franchise means selecting a professional, reliable, and deeply caring team dedicated to restoring your property and your peace of mind.

PuroClean Restoration Services

92-29 Lamont Ave, Elmhurst, NY 11373, USA