PuroClean Emergency Restoration Specialists Photos










PuroClean Emergency Restoration Specialists Introduce
Introduction / Overview
When disaster strikes your Florida home or business—be it a sudden pipe burst, the aftermath of a severe storm, or the subtle but destructive creep of mold—you need more than just a quick fix. You need a reliable, professional general contractor that specializes in emergency restoration and comprehensive property reconstruction. For residents and business owners across the greater Florida area, PuroClean Emergency Restoration Specialists stands out as the trusted authority. Although the title of "general contractor" is broad, this dedicated team focuses intensely on the specific, complex, and often urgent needs that arise from property damage, including water damage, fire and smoke damage, mold infestation, and biohazard contamination.
Operating with a crucial 24/7 Emergency Response commitment, PuroClean understands that in restoration, time is structure. Their team provides immediate mitigation services—the essential first steps to prevent further damage—before moving into the full-scale restoration and rebuild services. They are the specialists you call when your property has been compromised, offering a thorough, empathetic, and professional approach to returning your life and property to normal. This isn't just a cleanup service; it’s a full-service restoration company that handles everything from the initial water extraction and drying to the final repairs and reconstruction, acting as your comprehensive general contractor throughout the entire, sometimes overwhelming, process. Their extensive experience with insurance claims is an added benefit, helping to simplify the financial and logistical burden for Florida property owners.
Location and Accessibility
Strategically situated to serve a wide radius across the central Florida region, PuroClean Emergency Restoration Specialists' main operating base is conveniently located at 1404 Mercantile Ct, Plant City, FL 33563, USA. This Plant City location allows for rapid dispatch of emergency teams to handle urgent situations in surrounding communities, which is critical when dealing with time-sensitive issues like water damage or biohazard cleanup. For Florida locals, the facility is easily accessible, ensuring that if you need to meet with the team or drop off documentation, the process is hassle-free. The location offers practical conveniences for all clients, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot, reflecting a commitment to serving all members of the community. Being a service-oriented business, they primarily offer Onsite services, meaning their expert technicians and crews come directly to your residential or commercial property, providing efficient, focused, and timely help right where it’s needed most.
Services Offered
As a leading emergency restoration general contractor in Florida, PuroClean offers an exhaustive array of services that cover nearly every type of structural damage a property might sustain. Their core focus is on mitigation and restoration, with a full suite of general contractor capabilities to complete the job from start to finish. Key services include:
- Water Damage Mitigation And Restoration: This encompasses Emergency Water Extraction, Structural Drying And Dehumidification, Water Damage Cleanup and Repair, and addressing issues related to Roof Leaks and Water Heater failures.
- Fire And Smoke Damage Restoration: Comprehensive services including Smoke Odor Removal, Odor Control, thorough Cleaning And Restoration, and complete repair and reconstruction following fire incidents.
- Mold Removal & Remediation: Expert Mold Inspection, Mold Mitigation, Black Mold Removal And Remediation, Applied Microbial Remediation, and Water damage-related mold removal to safeguard property and health.
- Storm And Flood Damage Cleanup: Handling Emergency Board Up, Downed Trees, structural stabilization, and complete restoration from Storm Damage and Wind Damage.
- Specialized Cleanup and Biohazard Services: Includes Biohazard Cleanup Services, Blood And Bodily Fluid Cleanup, Sewage Cleanup, Meth Lab Cleanup, and Hoarding Cleanup, all handled with discretion and professional protocols.
- Full-Service Reconstruction and Repair: Offering Home Repair, Property Damage Repair, Rebuild Services, Repair And Reconstruction, and ensuring all parts of the Restoration Project are completed to pre-damage condition, including Hardwood Floors, and overall Property Damage Restoration.
- Emergency Response and Support: A vital 24 / 7 Emergency Response, Emergency Mitigation, Comprehensive Inspection, Damage Assessment, and assistance with the Insurance Claim process.
- Additional Property Services: Including Contents Drying And Cleaning, Carpet Cleaning, Air Filter replacement, and various Odor Treatments.
Features / Highlights
Choosing the right general contractor for a restoration project is a critical decision. PuroClean Emergency Restoration Specialists offer several key features that set them apart for Florida residents and businesses:
- Unmatched 24/7 Emergency Availability: The provision of an Hour Emergency Response and Emergency Cleanup services means the team is ready to deploy immediately, day or night, which is crucial for minimizing damage from water or fire emergencies.
- Comprehensive, Start-to-Finish Service: They operate as a true general contractor, providing Comprehensive Restoration Services from the initial Emergency Mitigation and Water Extraction through to the final Repair And Reconstruction, preventing the need for clients to hire multiple companies.
- Commitment to Customer Care and Communication: As noted in customer feedback, the team is highly professional, friendly, and prioritizes clear communication through the entire Restoration Process, guiding clients and ensuring they understand every step.
- Expertise in Complex Cleanup and Restoration: Specialized services like Applied Microbial Remediation, Biohazard Contamination cleaning, and Black Mold Removal showcase their deep technical knowledge beyond typical home repair.
- Insurance Claim Facilitation: Their experience with Insurance Claim processes helps ease the administrative burden on property owners, ensuring a smoother, faster path to Disaster Recovery.
- High Standards of Professionalism: Real-world feedback highlights the staff's professionalism, timeliness, and willingness to work around client schedules, standing in stark contrast to less reputable firms.
Contact Information
If you are in Florida and facing a property emergency, immediate contact is essential. The team at PuroClean Emergency Restoration Specialists is ready to take your call and dispatch assistance.
- Address: 1404 Mercantile Ct, Plant City, FL 33563, USA
- Phone: (813) 578-0484
What is Worth Choosing
For property owners in Florida, dealing with unexpected damage can be one of the most stressful experiences imaginable. The subtropical climate, prone to heavy rainfall, storms, and high humidity, makes property vulnerable to rapid water intrusion and subsequent mold issues. Choosing PuroClean Emergency Restoration Specialists means partnering with a general contractor that is not only highly professional but also deeply dedicated to putting their customers first, as evidenced by glowing testimonials. Their highly trained personnel, described by clients as "amazing" and "super sweet and helpful," communicate clearly and guide you through complex processes like mold remediation, offering a level of transparency and empathy often missing in the restoration industry.
Their strength lies in their duality: they are both an emergency rapid-response team (offering immediate mitigation) and a full-service general contractor (handling all Repair Or Replace needs and reconstruction). This Comprehensive Restoration Services model simplifies the entire process, providing a single point of accountability for all water, fire, or mold damage projects. Furthermore, in a state where insurance issues can be complicated, their ability to navigate the intricacies of the Insurance Claim process is invaluable. When you need a company that stands behind their work, operates with integrity, and has the technical capability to manage everything from emergency water removal to structural drying and final reconstruction, PuroClean is the definitive choice for restoring both your property and your peace of mind.
PuroClean Emergency Restoration Specialists Services
Water Damage Restoration Service
- Water damage-related cleanup & repair
Complete water damage cleanup and repair services to restore safety and comfort. We remove water, dry spaces, and repair damage to prevent mold and long-term issues.
- Fire damage cleanup & repair
Expert fire damage cleanup and repair services. We remove soot, eliminate odors, and restore structural integrity to return your property to pre-loss condition.
- Flood cleanup
Reliable flood clean-up services to remove water, debris, and damaged materials. Our team restores safety and prevents mold while protecting your property’s structure.
- Mold cleaning
Professional mould cleaning services to eliminate harmful growth. We use safe, effective methods to restore healthy indoor air and protect your property.
- Mold damage restoration
Comprehensive mould damage restoration services. We remove mold, repair affected areas, and implement solutions to prevent future growth and damage.
- Mold inspection
Thorough mould inspection services to detect visible and hidden mold. We identify moisture sources and provide detailed solutions for safe remediation.
- Mold mitigation
Specialized mould mitigation to stop growth and minimize damage. We address underlying causes, control moisture, and protect your property from further risk.
- Mold remediation
Complete mould remediation services using advanced techniques. We safely remove mold, improve air quality, and ensure lasting protection for your property.
- Roofing
Trusted roofing services including installation, repair, and replacement. We use quality materials and skilled craftsmanship for durable, weather-resistant results.
- Water damage-related mold removal
Targeted mould removal caused by water damage. We eliminate growth, repair affected areas, and restore a safe, healthy indoor environment.
- Water removal
Fast and efficient water removal services using advanced equipment. We extract water from floods or leaks and restore your property to safe conditions.
- Applied Microbial Remediation
Professional applied microbial remediation to eliminate harmful microbes. Our process ensures safe, clean, and healthy spaces after water or mold damage.
- Biohazard Cleanup
PuroClean restoration professionals are licensed, insured, and certified to safely remediate biohazard environments and comply with all applicable laws and standards.
- Blood Cleanup
- Comprehensive Restoration Services
- Contents Drying And Cleaning
- Disposing Of Biohazard
- Emergency Cleanup
- Emergency Mitigation
- Emergency Restoration
- Emergency Water Extraction
To remove the standing water from your affected area, we start using strategically placed high-grade water removing equipment that quickly removes the water.
- Hoarding Cleanup
PuroClean of Lakeland provides you the hoarding help that you have a need for without being ashamed or embarrassed.
- Moisture Management
- Mold Removal & Remediation
PuroClean of Lakeland offers mold remediation services to homes and businesses in the greater Lakeland Florida area, as well as cleaning, sanitization, and mold odor mitigation to restore your home or business to its pre-loss condition.
- Odor Control
- Odor Removal Deodorization
- Smoke Odor Removal
- Storm And Flood Damage
- Storm Damage Clean Up
Catastrophic events following a community-wide disaster need trained professionals to rally manpower and equipment. No matter the size of the storm PuroClean is here to help you during this difficult and unfamiliar time.
- Water And Flood Damage Restoration
- Water Damage Mitigation And Restoration
- Water Extraction
- Water Damage Restoration
PuroClean of Lakeland’s IICRC certified technicians respectfully care for your property and belongings while ensuring that water damage, both visible and invisible, is restored.
- 24 / 7 Emergency Response
- Air Filter
- Antimicrobial Treatment
- Biohazard Cleanup Services
- Biohazard Contamination
- Biohazard Remediation
- Black Mold Removal And Remediation
- Blood And Bodily Fluid Cleanup
- Carpet Cleaning
- Cleaning And Restoration
- Cleaning And Sanitization
- Cleanup And Restoration
- Cleanup Restoration
- Commercial And Residential
- Commercial Property Damage
- Commercial Restoration
- Comprehensive Inspection
- Damage Assessment
- Disaster Recovery
- Downed Trees
- Drying And Dehumidification
- Emergency Board Up
- Emergency Water & Flood Damage
- Fire And Smoke Damage Restoration
- Free Inspection
- Hardwood Floors
- Hoarding Clean
- Home Repair
- Home Restoration Services
- Hour Emergency Response
- Inspection And Assessment
- Insurance Claim
- Meth Lab Cleanup
- Mold Infestation
- Mold Issues
- Mold Removal Process
- Mold Removal Projects
- Mold Removal Restoration
- Odor Treatments
- Property Damage Repair
- Property Damage Restoration
- Property Protection
- Rebuild Services
- Repair And Reconstruction
- Repair Or Replace
- Residential Remediation Services
- Restoration Process
- Restoration Project
- Restoration Specialists
- Roof Leaks
- Sewage Cleanup
- Storm Damage
- Structural Drying And Dehumidification
- Structural Stabilization
- Thorough Cleaning
- Water Damage Cleanup
- Water Damage Repair
- Water Heater
- Wind Damage
PuroClean Emergency Restoration Specialists Details
Service options
- Onsite services
- Online estimates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
PuroClean Emergency Restoration Specialists Location
PuroClean Emergency Restoration Specialists
1404 Mercantile Ct, Plant City, FL 33563, USA
PuroClean Emergency Restoration Specialists Reviews
jobinsurance companyquestionswallbathroommold remediationtechnicianproject managerareadisaster
★ 5★ 4★ 3★ 2★ 1This company was amazing from the start. They made the process for mold remediation easy from the start by guiding and making sure I understood the process. Joanne was super sweet and helpful! Their communication is great and always responded within a timely manner. Steve and Chris communicated with me through the entire process and were very nice. They are all very professional. If you’re looking for a company that’s puts their customers first and stands behind their work I highly recommend them!!!
Sep 19, 2025 · Taylor LipphardtFrom the start the PuroClean associates were great to work with. Polite and on time and willing to work around my schedule of availability. The complete opposite of the experience I had with the first water mitigation team that came out and tried to screw me over. This service was covered by my insurance but I would not be surprised if their rates are good too.
Sep 30, 2025 · Casey ParsonsMy experience w/ PuroClean-Lakeland, who were contracted by my insurance company (IC), started off promising but spiraled into a frustrating, disorganized, and ultimately incomplete service—leaving me to find alternative help just to finish the job. In January, following damage from Hurricane Milton, mold was found in my home. Early communication w/ Jordan and Steve was professional and frequent. However, since my roof hadn’t been replaced yet, we agreed to delay remediation to prevent recurrence.After the roof was replaced, I contacted them on March 20 to schedule mold remediation for March 26. As I work from home, they warned the process would be noisy and suggested I speak w/ my IC about Loss of Use coverage. Despite not securing that coverage by March 25, I confirmed I still wanted to proceed. At the last minute, they canceled, assuming I couldn’t work through the noise. While that was a fair concern, it caused unnecessary delays. They rescheduled for April 2, then April 3, and finally April 7 at 8AM due to issues aligning w/ the AC vendor. My understanding at this time was the job entailed AC removal, mold remediation, rebuild, AC clean and reinstall—nothing more.On April 7, Luis and team arrived an hour late at 9:03AM yet had the courtesy to let me know, but the AC vendor was nearly 3 hours late arriving at 10:40AM w/ no heads-up. The AC unit was removed and left on my patio per my instructions. PuroClean began demo and mold cleanup, finishing at 3PM. Luis returned the next morning at 9:15AM and wrapped up by 11:15AM. I was told I’d get a call to schedule the post-remediation air test. Jordan followed up on April 9 to confirm the test would happen April 11 at 10:30AM. The test was done and passed. Equipment was removed, but trash was left in the AC vent area, which I only discovered after they left.I expected the rebuild to begin next—but instead, another appt was scheduled w/ a different rep, Andrew, April 15 at 2:30PM for a rebuild assessment. Why this wasn't done earlier—especially during the April 11 visit—is unclear. As a result, the week of April 14–18 was wasted. April 18 (Good Friday) was also a holiday, causing further delay.To complicate matters, my IC asked PuroClean to reassess remaining damages throughout the home for comparison w/ a previous field adjuster estimate. I had made it clear to both my IC and PuroClean that the mold-related work was a priority—as I understood from prior adjusters that I'd need to find my own contractor for the rest, as the IC was only covering mold-related repairs. Despite this, PuroClean bundled everything into one $14K+ quote—when it should have remained two distinct projects—creating confusion and new delays.April 21, I followed up on the rebuild status. Jordan referred me to Bill, who passed me to Andrew. Andrew started questioning the deductible, which felt irrelevant at that point. He told me that unless I paid the full deductible on the entire $14K quote—including additional repairs—they wouldn’t move forward w/ any work, not even the rebuild and AC reinstall. This was not what was originally planned and it completely disregarded the scope and urgency of the initial job. I was essentially given an “all or nothing” ultimatum: either pay my deductible toward the full quote or take a cash-out from IC and finish the job myself. Instead of compromising to complete what they started as originally planned and accept direct payment for the rebuild, AC clean/reinstall, they're choosing to walk away unless they get the entire project.As of today:- My AC unit is still sitting on my patio- Trash is still in the AC vent area- No rebuild has been done- I’m being forced to hire a new company- I remain displaced from my homeWhat was supposed to be a 2-week job has turned into a 3+ week delay w/ no resolution. PuroClean's poor coordination, shifting priorities, and refusal to finish their original job w/out the extra repairs is unacceptable. I would not recommend them to anyone seeking reliable, transparent, and professional restoration service.
Apr 22, 2025 · Meika FPuroClean was recommended by my Insurance Company and I'm so glad they did. Every person I worked with was great! Communication, understanding and awesome work are just some of the descriptions I can give this company. I hope I don't have to see them for a long time if ever, but I will definitely be calling them again if I need to.A special Thank you to Joanne Rivera!! She always kept in communication with me and answered every question.
Aug 13, 2025 · JAMIEI can’t say enough great things about PuroClean of Plant City! I had a shower leak in my upstairs bathroom that caused quite a bit of water damage, and from the moment I called, their team was professional, responsive, and incredibly supportive. The office staff has been amazing throughout the entire process—always helpful, patient, and quick to answer any questions I had. They truly made a stressful situation so much easier to deal with. The crew that came out was efficient, respectful, and did a fantastic job. I’m so grateful for the service I received. I would definitely use them again if I ever find myself in the same situation.
Jun 18, 2025 · Joseph Ames
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