Professional Restoration Services Photos









Professional Restoration Services Introduce
**Introduction / Overview**
For homeowners and commercial property managers throughout Central Virginia, facing property damage from a disaster—be it a sudden flood, an unexpected fire, or severe storm damage—is one of the most stressful experiences imaginable. When disaster strikes, you don't just need a repair service; you need a comprehensive General Contractor with specialized expertise in restoration and reconstruction. This is where **Professional Restoration Services (PRS)**, based in Glen Allen, VA, steps in as a trusted local leader.
Professional Restoration Services is not a typical general contractor. They are a highly specialized firm focusing on the full spectrum of disaster recovery, identifying their core competencies as a Water Damage Restoration Service, a Building Restoration Service, and a Fire Damage Restoration Service. This deep, integrated focus means they are equipped to handle the entire process, from the initial 24/7 emergency response and damage assessment all the way through to final reconstruction and remodeling.
With a foundation built on over 24 years of experience, PRS operates on the principle that property recovery should be as painless as possible for the client. They understand the complexity and emotional toll of a loss, and their approach is designed to restore not just the structure of your home or business, but also your peace of mind. For Virginia residents, PRS serves as the single point of contact for navigating the entire, often complicated, journey back to normalcy, including taking complete charge of the homeowners' insurance claim process.
**Location and Accessibility**
Professional Restoration Services is strategically located in the Glen Allen area, positioning them perfectly to serve the greater Richmond, VA region and surrounding communities across Central Virginia.
Their main office can be found at:
4965 Cox Rd, Glen Allen, VA 23060, USA
This location places them within easy reach of Richmond, Henrico, Chesterfield, and other key areas, allowing for the rapid deployment of their 24/7 emergency response teams. Accessibility is not just about location; it's about making the service experience comfortable for every client. The facility is designed with client convenience in mind, featuring a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, reflecting a commitment to serving all members of the Virginia community who may need to visit the premises for consultations or material selections. This readiness for rapid, inclusive service is vital when clients are dealing with time-sensitive damage.
**Services Offered**
The core strength of Professional Restoration Services is their ability to perform comprehensive disaster recovery, starting with emergency mitigation and finishing with high-quality general contracting work.
- **24/7 Emergency & Mitigation Response:**
- Home Emergency Repair and Residential Emergency Restoration.
- Water Extraction and Water Removal from floods or burst pipes.
- Drying and Dehumidification to prevent secondary damage.
- Temporary Protection and Temporary Repairs, including Emergency Board Up and Tarping services.
- Damage Assessment and Structural Damage evaluation.
- **Water & Flood Damage Restoration:**
- Home Water Damage and Flood Damage mitigation and restoration.
- Structural Drying and Water Damaged Walls repair.
- Mold Cleaning, Mold Prevention, and Mold Damage Restoration services.
- Cleanup and Repair for water damage-related issues, including the removal of Water damage-related mold and Water damage-related pest control.
- Repair of Frozen Pipes.
- **Fire & Smoke Damage Restoration:**
- Fire Damage Cleanup & Repair for both commercial and residential structures.
- Fire And Smoke Damage Restoration.
- Odor Control and smoke removal.
- Fire Safety and reconstruction planning.
- **Natural Disaster & Storm Damage:**
- Storm Damage Restoration and Storm Damaged Building reconstruction.
- Storm Damage Repair, including Roof Damage and Siding Repair.
- Disaster Recovery and Disaster Repair from Natural Disasters like hurricanes.
- Removal of Fallen Trees and associated structure repair.
- **Reconstruction & General Contracting:**
- Repairs and Rebuilding, ensuring complete Restoration and Repair Services.
- Full-scope General Contractor Repair and Home Repair services.
- Plumbing, Painting, and Flooring replacement.
- Windows and Doors installation.
- Siding Installation and Siding Repair.
- Roofing and Home Roofing services.
- **Remodeling & Specialized Construction:**
- Kitchen & Bath Remodeling and Home Building services.
- Commercial Construction and Residential Construction Services.
- Restoration and Remodeling to return a property to its pre-loss condition or better.
- Complete Restoration and Structure Repair for structural integrity.
- **Claims & Administrative Support:**
- Handling Insurance Claims, Billing Services, and Restoration Insurance coordination.
- Working directly with insurance agents and adjusters to simplify the process for the homeowner.
**Features / Highlights**
Professional Restoration Services stands out as the ideal partner for restoration projects in Virginia due to several key differentiators:
- **Insurance Claims Management Expertise:** As attested by a client who experienced a major flood, PRS is uniquely "set up to handle every single bit" of the homeowners' insurance claim. The team handles all the "behind the scenes communications and approvals," making the process virtually hands-off for the client, which is a massive relief during a stressful time.
- **24+ Years of Industry Experience:** Their lead contractor’s extensive experience—over two decades—is a cornerstone of their service. This deep well of knowledge translates into confidence, clear communication, and the ability to effectively manage a realistic schedule, ensuring work is completed "well and on time."
- **Integrated Design and Reconstruction Guidance:** The team, including lead personnel, goes beyond simple repair. They offer design consultation and guidance on aesthetic selections like flooring, paint, and backsplashes. A customer noted their contractor "wanted to be sure we loved the new floor" and offered expert suggestions that led to a "stunning" and "just right" finished product, showcasing a commitment to a premium outcome, not just a repair.
- **Comprehensive "One-Stop-Shop" Service:** Their capacity to handle Water Damage Restoration, Fire Damage Restoration, and all subsequent Building and Remodeling work means clients only have to deal with one contractor from the initial disaster through to the final coat of paint. This seamless process prevents the logistical nightmares of coordinating multiple trades.
- **Dedicated and Professional Team:** Customer reviews repeatedly highlight the professionalism and kindness of the entire team, from the project manager to the on-site crew (painters, carpenters, assistants). The whole team maintains the core mission of ensuring the client is happy and “loved” their selections, making the disruptive process "as painless as I think it possibly could have been."
**Contact Information**
If you are in Central Virginia and require professional disaster restoration or specialized construction services, the team at Professional Restoration Services is available to assist 24/7.
Address: 4965 Cox Rd, Glen Allen, VA 23060, USA
Phone: (804) 527-2095
Mobile Phone: +1 804-527-2095
**What is Worth Choosing**
When residents and business owners in Virginia are forced to hire a general contractor after a catastrophic event, they are not just looking for tools and labor; they are looking for trust, expertise, and a partner to manage chaos. Professional Restoration Services is worth choosing because they have built their entire model around this exact need. Their dual specialty as a general contractor and a disaster recovery expert means they bring a unique, licensed capability to every project. This is particularly crucial in Virginia, where properties are vulnerable to all three major disaster types they service: water (floods/pipes), fire, and storm damage.
The most compelling reason to choose PRS is their unparalleled ability to manage the insurance claim process from beginning to end. For the average homeowner, dealing with adjusters and approvals is a confusing, exhausting ordeal. By having an experienced partner who "spoke to our agent more than I did," clients are freed up to focus on simple selections like floors and colors, not bureaucratic red tape. Furthermore, the commitment to the final product—not just fixing a flood but ensuring the restored space is visually and structurally amazing—makes them the superior choice for any major home renovation, repair, or disaster recovery effort across the Central Virginia region. They promise to do whatever it takes to ensure the client is happy, and their reviews confirm that "it is all true. Every bit of it."
The total length of this article is 869 words.
Professional Restoration Services Services
Fire Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Painting
- Plumbing
- Remodeling
- Roofing
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Water damage-related pest control
Water Damage Restoration Service
- Mold cleaning
- Mold damage restoration
- Water removal
- Air Conditioning
- Billing Services
- Board Up
- Building And Remodeling
- Commercial Buildings
- Commercial Construction
- Complete Restoration
- Construction Repairs
- Contractor Repair
- Damage Assessment
- Disaster Recovery
- Disaster Repair
- Disaster Restoration
- Drying And Dehumidification
- Fallen Trees
- Fire And Smoke Damage Restoration
- Fire Safety
- Fire, Water, and Storm damage restoration.
- Flood Damage
- Flood Restoration
- Frozen Pipes
- Handling Insurance Claims
- Home Building
- Home Construction
- Home Disaster Restoration Services
- Home Emergency Repair
- Home Repair
- Home Roofing
- Home Water Damage
- Insurance Claims
- Kitchen & Bath Remodeling
- Kitchen And Bath
- Mold Prevention
- Natural Disasters
- Odor Control
- Property Damage
- Reconstruction And Repair
- Repairs And Rebuilding
- Residential And Commercial Restoration
- Residential Construction
- Residential Construction Services
- Residential Emergency Restoration
- Restoration And Remodeling
- Restoration And Repair Services
- Restoration Building
- Restoration Insurance
- Restore Your Home
- Restoring And Rebuilding
- Roof Damage
- Siding Installation
- Siding Repair
- Storm Damage Repair
- Storm Damage Restoration
- Storm Damaged Building
- Structural Damage
- Structure Repair
- Temporary Protection
- Temporary Repairs
- Vandalism Damage
- Water And Flood Damage
- Water Damaged Walls
- Water Extraction
- Windows And Doors
Professional Restoration Services Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Professional Restoration Services Location
Professional Restoration Services
4965 Cox Rd, Glen Allen, VA 23060, USA
Professional Restoration Services Reviews
homeprojectcompanyinsurancerenovationqualityfloorcrewquestionsestimate
★ 5★ 4★ 3★ 2★ 1Our house flooded and we had extensive damage. I interviewed 5 different contractors and reviewed proposals from each of them. Mike was the first I met with and the one I eventually awarded the work to. There were two main reasons I chose PRS. First, Mike had all the basics I expect such as being on time, good communication, clear display of knowledge, and presented a confidence in his abilities. The second reason I selected PRS was because this was a homeowners insurance claim and they are set up to handle every single bit of that for me. All I had to do was pick my floors and paint etc and they literally took care of all the behind the scenes communications and approvals needed. Mike spoke to our agent more than I did!Mike played a critical role in helping us to decide on the right floors. He listened to what we liked and the look we were going for and we brought a bunch of samples home. When I told him that I “liked” all of them but did not “love” any of them yet would be happy with any, like was not good enough for him. He wanted to be sure we loved the new floor and he dropped off a few more samples for us to consider. We ended up choosing one of his suggestions and our floors turned out stunning.We redid our backsplash and again Mike was a part of our choices which also turned out amazing. When I had reservations about a paint color I chose after the first coat went on , he was here within an hour to give guidance. He suggested I go a couple shades darker and once again the finished product was just right. This was the theme from room to room of our project. He knows what he is doing, what looks good together, and he thinks about it all logically so that things flow and make sense.Mike has a team of great people that work hard to make all of this happen. Some aspects were subbed out but much was handled in house. Adam is Mike’s assistant and was in and out of here throughout the process. Jeremiah and Sam were our painters. Lane did some of the trim work and carpentry items. All of these guys were professional and very kind…and the theme of wanting to be sure we were happy and “loved” our selections just as present with them as it was with Mike.Listen, having your house flood and having to go through this isn’t exactly fun. Having people in and out of your house constantly and your whole routine upended is not enjoyable either. Having Mike and his team in charge made it as painless as I think it possibly could have been and we could not be more pleased with the finished product.When Mike tells you that he has been doing this for 24+ years and he knows what he is doing…when he says he is easy to get along with…when he explains his process of building a schedule that is realistic and that he can stick to…when he states that at the end of the day he wants you to be happy and that he and his team will do whatever it takes to that end…it is all true. Every bit of it.I can recommend PRS without any hesitation. They did everything they promised to do and did it well and on time. Our job was a water damage situation but they do all types of remodeling.
Apr 29, 2025 · Kelly RThis is the greatest company ever!! The guys that work there, are amazing at what they do! Especially the exterior department!! I HIGHLY recommend this company for Any type of home renovations you may need!!
May 25, 2025 · Nicole HollifieldWhen we had a tree hit our house at midnight we called PRS. Someone called within about an hour and we’re here first thing the next morning to access the damage, have the tree removed and our roof covered. Throughout the whole process they were always very responsive and communicative. We dealt with Smitty, Scott and Justin who did everything we asked and always informed us who and when the workers would be here. They often showed up to check on the progress of things during the entire process. Hope we won’t go through this again but if we did wouldn’t hesitate to contact PRS. Thank you for making things right in our home!
Jan 31, 2025 · lynne kelleyI highly recommend Professional Restoration Services and Josh Kaplan and his team for any emergency restoration project you may have. I experienced a significant fire at a property I owned and Josh and his team far exceeded expectations. Due to initial permitting issues with the city, it was a long and painful two year project, but once the permitting issue were resolved thanks to Josh's recommendation, I felt the project proceeded extremely smoothly and well within budgeted expectations. Josh kept all things on schedule as well as he could and definitely within budget. The overruns were minimal based on the scope of the project and his ability to pull from one area and apply to another without compromising the integrity of the project proved invaluable.It was always a pleasure speaking with him and he made the process very easy to understand. His relationship with my insurance carrier and being able to keep me out of those often confusing discussions was also greatly appreciated.While I no longer have any assets in the Richmond area, I do have some acquaintances in that market and should any ask for a recommendation of a renovation or restoration firm, I will not hesitate to recommend Professional restoration Services and Josh Kaplan and his team..
Nov 04, 2024 · Jeffrey RoikeAs of 6/15 still pending completion of an 8x9’ bathroom restoration. 4/11 was the start date. They do NOT communicate, show up when scheduled and a plethora of other issues.I will update this to a 3 star as the job is completed and very well done.
Sep 10, 2019 · Renee Kipp
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