Five Stars Restoration

- 6413 Rigsby Rd Henrico County, Richmond, VA 23226

When disaster strikes a home in Virginia—whether it’s the sudden deluge from a burst pipe or the lingering damage from a kitchen fire—the situation calls for more than just a repairman. It requires a dedicated, experienced **General Contractor** who specializes in the high-stakes world of emergency restoration and detailed reconstruction. Serving the greater Richmond area, **Five Stars Restoration** has built its reputation on being that single, reliable solution, offering both lightning-fast crisis response and the complete, high-quality rebuild services necessary to restore your property to its best condition.

The unique advantage of choosing Five Stars Restoration is their seamless, "three services under one roof" approach. They don't just stop at cleanup; they manage the entire process, from the initial, critical mitigation of damage to the final installation of new cabinetry and flooring. This streamlined approach eliminates the common headaches of coordinating separate companies for the cleanup phase and the reconstruction phase, providing a less stressful and remarkably efficient path back to normalcy for Virginia families and business owners.

Their commitment to quality is deeply personal. As a family-owned and operated business, their mission is not merely to fix a structure but to restore peace of mind. Their reputation for quick, expert service—often personally overseen by the owner, Gani Berisha—ensures that when you are facing an urgent situation, you have a professional, compassionate, and highly capable partner by your side.

Strategically positioned to serve the entire Central Virginia region, Five Stars Restoration operates out of its main office in Henrico County, providing easy access and rapid deployment across the Richmond metropolitan area and surrounding communities. This central location is crucial for a company that prides itself on exceptional emergency response times.

The primary service location is:

6413 Rigsby Rd Henrico County, Richmond, VA 23226, USA

As a company focused on immediate and comprehensive solutions, all services are delivered as **Onsite services**, meaning their expert team comes directly to your residential or commercial property, regardless of where you are located within their wide service radius. For convenience and commitment to all patrons, the facility also ensures accessibility with a **Wheelchair accessible parking lot**. Their 24/7 availability across all seven days of the week further reinforces their commitment to being there for local users during unexpected, time-sensitive emergencies.

Five Stars Restoration is an integrated construction and restoration expert, meaning they handle all aspects of property damage—from initial cleanup to final finishing work. This comprehensive suite of services ensures a smooth, single-source solution for even the most complex projects.

Their core service specialties include:

• 24/7 Emergency Water Removal: Immediate response for **Flood cleanup**, burst pipes, and sudden leaks, including rapid **Water removal** to prevent further structural damage and mold growth.
• Water Damage Restoration: Complete structural drying and repair following any water intrusion, classified as a premier **Water damage restoration service**.
• Fire & Smoke Damage Restoration: Expert **Fire damage cleanup & repair**, conducting a detailed **Fire damage assessment**, and specialized **Smoke and soot removal** to eliminate odors and residue.
• Mold Remediation and Mitigation: Comprehensive mold services including **Mold inspection**, **Mold cleaning**, and structural treatments for **Mold damage restoration** and **Mold mitigation**, ensuring a healthy environment.
• Full Reconstruction and General Contracting: Going beyond cleanup to handle all necessary repairs, including **Home Reconstruction**, **Post-Disaster Construction**, and aesthetic finishing work.
• Flooring and Finishing Expertise: Installation and replacement of all flooring types, including LVT, carpet, and high-quality hardwood floors, as well as cabinetry and painting services.
• Professional Cleaning: Detailed **Professional cleaning** of all affected contents and structural elements, restoring the property to a pristine condition.

The outstanding reputation of Five Stars Restoration among local Virginia users is built on several key advantages that make their service exceptional, particularly during high-stress recovery periods.

Key highlights that demonstrate their value include:

• Owner-Led, Rapid Emergency Response: The owner, Gani Berisha, is actively involved, often coming out personally to assess damage and ensure quick action. In one reported case of basement flooding, he arrived within **25 minutes** and immediately adjusted his schedule to begin the urgent work that very afternoon, prioritizing the well-being of the affected family.
• Exceptional Project Efficiency: The dedicated team works aggressively to complete jobs much faster than industry standards. A major flood cleanup and reconstruction project was completed **DAYS before** other companies' estimates, minimizing disruption to the homeowner’s life.
• Comprehensive Insurance Support: The office staff is highly praised for their patience and expertise in navigating the complex **insurance jungle**. They help clients deal with claims, documentation, and coordination, simplifying the financial and logistical burden of restoration.
• Superior Craftsmanship and Upgrades: The crews are consistently described as **top-tier professionals who took pride in their craft**. They not only restore but often enhance the property. For example, a water-damaged basement was rebuilt with new hardwood flooring that made it look **BETTER** than it did before the incident.
• Dedicated, Polite Personnel: From the front-line crews working on flooring, painting, and cabinetry, to the helpful office staff, every individual is noted for their professionalism, quality of work, and ability to take pride in their craft.
• Full-Service Reconstruction Capability: Unlike companies that only clean up the disaster, Five Stars provides the full general contracting service, handling the entirety of the project from demolition and drying to installing new **cabinetry** and **LVT flooring**, providing a true one-stop solution.

For immediate emergency assistance for water, fire, or mold damage, or to schedule an assessment for reconstruction in the Richmond area, please use the following contact details for Five Stars Restoration.

Office Location: 6413 Rigsby Rd Henrico County, Richmond, VA 23226, USA

Primary Phone: (804) 391-0754

24/7 Emergency Mobile Phone: +1 804-391-0754

Choosing a restoration and reconstruction partner in Virginia should come down to trust, speed, and comprehensive capability—especially when your home or business is in distress. **Five Stars Restoration** consistently delivers on all fronts, making them an unparalleled choice for property owners in the Richmond region.

The unique factor that makes them so valuable is the fusion of an emergency service provider and a high-quality **Building restoration service** into a single, cohesive team. When a broken water pipe causes massive flooding, you do not want the delay of finding one company to clean up and another to rebuild. Five Stars is there from the moment it happens, providing expert **flood restoration** and **water removal**, and staying through the installation of every piece of **new flooring** and the final coat of paint.

Their responsiveness and dedication—illustrated by the owner’s personal involvement and willingness to work urgently to accommodate a family’s needs—showcase a commitment to customer care that goes far beyond a standard contract. They not only restore structures after a disaster; they elevate them, ensuring your fully reconstructed home is safe, functional, and even better than before the damage occurred. For any size of disaster or reconstruction project in Central Virginia, Five Stars Restoration is the professional team you can rely on completely.

Five Stars Restoration

6413 Rigsby Rd Henrico County, Richmond, VA 23226, USA