FIRST ONSITE Property Photos









FIRST ONSITE Property Introduce
When disaster strikes your home or business in Oklahoma, the path back to normalcy can feel overwhelming. Dealing with fire, water, or storm damage requires more than just cleanup; it demands a trusted partner with the expertise of a comprehensive general contractor and the specialized skills of a restoration professional. For Oklahoma residents and businesses, that partner is FIRST ONSITE Property in Oklahoma City.
This organization is a critical resource for the local community, standing ready to handle everything from emergency mitigation to complete property reconstruction. Their commitment to rapid response and professional, compassionate service helps property owners navigate the complex journey of recovery.
A significant part of FIRST ONSITE's history and dedication to Oklahoma is rooted in its past. FIRST ONSITE acquired and integrated TRILINK Restoration Services, a well-respected, locally operated property restoration company in Oklahoma. TRILINK was known for its deep local ties and impressive tenure of employees, and the acquisition by Interstate Restoration (now FIRST ONSITE) in March 2021 was a strategic move to expand capabilities, resources, and geographical reach. This merger brought the local knowledge and customer-focused approach of TRILINK together with the vast, nationwide resources of FIRST ONSITE, ensuring Oklahoma customers receive both personalized attention and unmatched scale in a single, unified service provider. This heritage of local service combined with North American support means you are working with a team that truly understands the Oklahoma community and the unique challenges property owners face in the region.
The scope of work performed by FIRST ONSITE goes far beyond simple repairs, covering the complete restoration, reconstruction, and remodeling process. They manage the entire project lifecycle, from the moment a disaster hits to the final walkthrough of your restored property, serving as your single point of contact and dedicated general contractor.
Location and Accessibility
The FIRST ONSITE Property location serving Oklahoma City is conveniently situated and fully equipped to manage complex restoration and reconstruction projects.
The main facility is located at:
- 3300 N Santa Fe Ave, Oklahoma City, OK 73118, USA
This centralized Oklahoma City location ensures quick mobilization for emergency response across the metro area and beyond.
Accessibility is prioritized for both staff and visiting clients, especially important for commercial and residential partners needing to meet or manage contents. Features of the facility include:
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- On-site parking
- On-site services and content management
Comprehensive Services Offered
As a trusted general contractor specializing in disaster recovery, FIRST ONSITE Property offers a vast and detailed range of services for both residential and commercial clients across Oklahoma. These services cover every step required to restore a property to its pre-loss condition, including emergency mitigation, specialized cleaning, and full-scale reconstruction.
Primary Service Categories include:
- Building Restoration Service
- Fire Damage Restoration Service
- General Contracting
- Water Damage Restoration Service
A detailed list of capabilities includes:
- 24-Hour Emergency Response (HR Emergency Response)
- Water Damage-Related Cleanup & Repair, including Water Extraction, Moisture Mapping, and Drying & Dehumidification
- Fire Damage Cleanup & Repair, including Soot Damage Cleanup and Content Restoration
- Storm Damage Restoration and Structural Repairs, covering Storm Damage Construction, Winter Weather damage, and Catastrophic Event Restoration
- Mold Removal and Environmental Remediation, including Mold Inspection and Water Damage-Related Mold Removal
- Property Reconstruction Services (Turnkey Construction Services)
- General Contracting and Reconstruction—Commercial & Residential
- Interior Remodeling (Kitchen Remodel, Kitchen and Bathroom, Flooring, Roofing)
- Specialty Cleaning, Content Cleaning, and Contents Recovery & Management
- Sewage Cleanup and Hazardous Materials handling
- Disaster Planning (Pre-loss planning and Emergency Response Planning)
- Assistance with Insurance Claims and Coordination with Insurance Companies
- Commercial Property Restoration Services (Multifamily, Assisted Living, Senior Living)
- Infection Prevention & Decontamination (Facility Hygiene Services)
- Climate Control and Humidity Controls
- Security Service and Temporary Fencing
- Asbestos Abatement
Key Features and Highlights
Choosing a general contractor for emergency and restoration work is a significant decision. FIRST ONSITE Property is set apart by several key operational and philosophical commitments:
- 24/7/365 Emergency Service: Their teams are available around the clock every day of the year, providing a rapid response that is crucial for minimizing damage after a disaster, such as a burst pipe, severe storm, or house fire.
- Local Expertise, National Scale: The local Oklahoma City team is backed by a vast North American network of resources and expertise, ensuring they can handle any size of loss, from a small residential leak to a large commercial catastrophic event.
- Turnkey Solution: They offer an end-to-end service model, managing the entire process—from emergency mitigation and specialized cleanup to full reconstruction—eliminating the need for property owners to hire multiple contractors.
- Customer-Centric Approach: Customers, including one Edmond resident after a lightning strike and fire, have praised the team's professionalism and compassion, noting that the staff works to educate clients and provide detailed estimates to facilitate the path to recovery.
- Insurance Claims Assistance: The company's experienced staff actively assists with and coordinates insurance claims, working directly with adjusters to provide detailed estimates and explanations of the repair process.
- High-Tech Facility: The Oklahoma City headquarters operates from a large, organized facility where personal belongings (contents) are treated with great care during the restoration and storage process.
Contact Information
For emergency restoration services or to discuss a reconstruction project, you can reach the local Oklahoma City office using the following information:
- Address: 3300 N Santa Fe Ave, Oklahoma City, OK 73118, USA
- Phone (Local/Emergency): (405) 525-5465
- Mobile Phone: +1 405-525-5465
Why FIRST ONSITE Property is Worth Choosing for Oklahomans
In a state prone to severe weather, the need for a reliable, honest, and capable general contractor who specializes in property restoration is paramount. FIRST ONSITE Property is a choice worth making for Oklahoma residents and business owners because of their demonstrated capacity to handle high-stress disaster situations with a coordinated, professional response. The integration of local expertise, historically represented by TRILINK Restoration Services, with the robust, scalable resources of a national leader, ensures that Oklahoma City customers get the best of both worlds.
They simplify a complicated and stressful process. When your property suffers damage from fire, flood, or a major storm, you need a partner who can arrive quickly, assess the damage accurately, coordinate all necessary repairs and reconstruction, and communicate effectively with you and your insurance provider. FIRST ONSITE's commitment to offering a turnkey solution, from emergency response and content recovery to final construction, means property owners can focus on getting their lives back on track while the professionals handle the difficult work of restoring, rebuilding, and helping their community rise again. For a trustworthy, experienced, and comprehensive general contractor and restoration specialist, FIRST ONSITE Property is a premier choice in the Oklahoma region.
FIRST ONSITE Property Services
Water Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Plumbing
- Remodeling
- Roofing
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Air Duct Cleaning Services
- Assist With Insurance Claims
- Assisted Living
- Burst Pipe Burst
- Business Property
- Commercial Cleaning Services
- Commercial Emergency Restoration
- Commercial Property Restoration
- Contents Cleaning
- Contents Recovery & Management
- Contents Restoration
- Continuing Education Classes
- Disaster Plan
- Disaster Recovery Services
- Disaster Restoration Services
- Disaster Strikes
- Dry Cleaning
- Emergency Planning Services
- Flood Damage
- Flood House
- Floor Restoration
- Full Restoration
- Hard Surfaces
- Hazardous Materials
- Help With Insurance Claims
- Home Restoration Services
- Hour Emergency Response
- Hour Emergency Restoration Services
- Humidity Controls
- Kitchen And Bathroom
- Kitchen Remodel
- Leaky Roofs
- Natural Disasters
- Property Damage Restoration
- Property Reconstruction Services
- Reconstruction—Commercial & Residential
- Residential Restoration
- Restoration Cleaning
- Roof Leaks
- Security Service
- Specialized Cleaning
- Steam Cleaning
- Storm Damage Construction
- Storm Damage Restoration
- Structural Repairs
- Temporary Fencing
- Thorough Cleaning
- Water Extraction
- Water Heater
- Weather Damage
Building Restoration Service
- Catastrophic Event Restoration
- Climate Control
- Commercial Property Restoration Services
- Content Restoration
- Disaster Planning
- Disaster Recovery
- Disaster Response
- Disaster Restoration
- Emergency Response Planning
- Emergency Restoration Services
- Environmental Remediation
- General Contracting
- Hr Emergency Response
- Infection Prevention & Decontamination
- Property Damage
- Reconstruction Services
- Senior Living
- Soot Damage
- Specialty Cleaning
- Storm Damage
- Storm Recovery
- Storm Restoration
- Water & Flood Damage Restoration
FIRST ONSITE Property Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Parking
- On-site parking
FIRST ONSITE Property Location
FIRST ONSITE Property
3300 N Santa Fe Ave, Oklahoma City, OK 73118, USA
FIRST ONSITE Property Reviews
jobworkcleaningcallhomecarpetproject managerinsurance companymoneyfiremen
★ 5★ 4★ 3★ 2★ 1July 10, 2018Mr. John Conti, Account Manager,We had moved to Edmond 10 days earlier from Midland, TX and were getting unpacked and settled. A new neighbor called my cell about 5:30 pm, June 30, 2018 asking if we were home. She said my home was on fire and there were several fire trucks in front of the house. It was a LONG 10 minutes drive to get back to our home. We had to park a block away due to emergency vehicles. In the pouring rain, we were told lightening had struck our home and there was still smoke pouring from a gable vent, 10 or more fire vehicles, and 15 or more firemen on site from OKC Fire Stations 37 and 15. These folk did a superlative job of extinguishing the fire quickly and minimizing further damage to our home. During the aftermath of the fire, I noticed a stranger standing patiently by, holding a bright green backpack. After more than an hour, a neighbor told me Owen Reed-Aguilar with TRILINK Restoration Services, was there if I had a moment to talk. The backpack had some emergency supplies that we could use that night.,In the pouring rain, Owen explained that TRILINK was a turnkey solution to the damage caused to our home by the lightening, fire and water damage. Without being pushy he offered to have his employee cover the roof penetrations done by the fire department, to prevent further water damage during the evening. I agreed, and Jonathan, with TRILINK secured my roof, and repaired the front door so it could be locked for the night. Owen offered to meet us at our convenience to tour TRILINK’s main facility and explain how they could work with our insurance company to repair and restore our residence. The next day my wife and I toured the TRILINK facility to see how they remediate furniture, clothes, etc,. We met John Conti, our account manager; Project Manager, Valorie Carr and Content specialist Amber Ashworth along with senior management.With professionalism and compassion the TRILINK team began to walk with us through the process they would use to help us understand the complex road to recovery. I am confident that the TRILINK team will provide the technical skills necessary for us to restore our damaged furnishings and to rebuild our home to its pre-fire condition in a reasonable timeframe. TRILINK met with both my insurance company’s construction adjuster and their property adjuster to provide me with a detailed estimate of repairs and to explain how the project would be done. Both adjusters have spoken highly of their interactions with TRILINK personnel, saying they are a competent and professional organization.I am glad to have the TRILINK team on my side, and to benefit from their years of experience during this difficult time.Regards,Jerry WaltonEdmond, OK
Jul 10, 2018 · Jerry WaltonJosh is always helpful and has shown great customer service!
Sep 10, 2025 · Hannah PorterTrilink has come to our rescue several times over the years. They have always been quick to respond and are professional and knowledgeable. They have the right equipment and carefully monitor progress on a daily basis until the job is done. I highly recommend Trilink!
Nov 21, 2019 · David PatrickI had a fire in my apartment and Trilink was called in to clean and restore my mattress. They promptly came and assured me they would have my mattress done. 2 weeks later and about 15 frustrating phone calls and voicemails later, I finally was able to get in touch with them, only to realize they had forgotten about cleaning my mattress. They quickly assured me that they would be out as soon as possible to resolve the matter. Now 2 1/2 weeks later they called to say they wouldn’t be able to come and canceled the service and wanted to reschedule. I’ve decided that the service was not worth waiting for and have chosen to go with another company. I would not recommend this terrible service or frustration on anyone.
Jan 14, 2020 · Alayna GerhardtI had a fantastic experience with Trilink. At a time of much stress, they were very professional and helpful. They took the time to give me all the information I needed and inform me of all the next steps. I hope I never need to, but I would definitely use them again.
May 18, 2019 · TheDorbuch67
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