FIRST ONSITE Property Photos









FIRST ONSITE Property Introduce
Oklahoma is no stranger to severe weather, from powerful thunderstorms and hail to the risk of tornadoes. When disaster strikes, whether from a natural event or an unexpected property incident like a burst pipe or fire, the immediate need is a trusted, professional partner who can secure your property, manage the complex restoration process, and rebuild your life or business.
For residents and business owners in the Oklahoma City area, FIRST ONSITE Property stands out as a critical resource, not only for emergency mitigation and cleanup but also as a full-service General Contractor specializing in property restoration and reconstruction. They bring a comprehensive, "turnkey" approach to recovery, ensuring that the path from disaster to normalcy is as smooth and efficient as possible.
This company offers a powerful combination of local, dedicated service, leveraging the resources and expertise of a vast North American network. This allows them to scale their response to any size loss, from a single residential water leak to a large-scale commercial catastrophe, serving communities across Oklahoma, including Oklahoma City and Tulsa.
The experience and history of this Oklahoma City location are notably strong, as FIRST ONSITE acquired Trilink Restoration Services, a highly-regarded and large, locally operated property restoration company in the region. This merger of local knowledge and expansive national resources means clients benefit from proven restoration expertise and a commitment to getting Oklahomans back to work and life quickly and safely.
The local facility for FIRST ONSITE Property is conveniently situated, making it accessible for clients across the greater Oklahoma City metro area. A visible and well-organized local facility is a significant benefit, especially for services like contents restoration, where clients appreciate knowing their damaged but recoverable possessions are being treated with the utmost care and respect during the restoration process.
The company’s dedication to accessibility is reflected in their facility features, which aim to accommodate all visitors.
The physical address is:
3300 N Santa Fe Ave, Oklahoma City, OK 73118, USA
For convenience and easy access during stressful times, the Oklahoma City location provides:
- Wheelchair-accessible entrance
- Wheelchair-accessible parking lot
- On-site parking
As a general contractor focused on building and property restoration, the scope of services extends far beyond initial cleanup. They provide a complete, 'turnkey' solution, which means they manage the project from the initial emergency call and damage assessment all the way through to final reconstruction. This integrated approach is crucial for minimizing downtime and simplifying the recovery process for homeowners and businesses alike. Their core services are grouped into several key areas:
When emergency strikes, swift action is paramount. This team is renowned for its rapid response times, aiming to arrive on the scene quickly to stabilize the situation and prevent secondary damage.
- 24-Hour Emergency Response: Available 24/7, 365 days a year for immediate mitigation.
- Water Damage-Related Cleanup & Repair: Addressing damage from burst pipes, roof leaks, flood damage, and water heaters. Includes water extraction, drying, and dehumidification.
- Sewage Cleanup: Specialized services for hazardous sewage-related incidents.
- Moisture Mapping and Humidity Controls: Advanced techniques to identify and manage moisture, preventing further structural and environmental issues.
- Climate Control: Implementing temporary systems to stabilize the environment during the restoration process.
- Infection Prevention & Decontamination: Crucial for ensuring a safe indoor environment post-disaster.
Dealing with the aftermath of a fire requires specialized knowledge to address structural, smoke, and soot damage effectively.
- Fire Damage Cleanup & Repair: Complete restoration, cleaning, deodorization, and structural repairs.
- Soot Damage: Specialized cleaning techniques to remove corrosive soot from all surfaces.
- Mold Remediation: Thorough inspection, containment, removal, and prevention of mold, including water damage-related mold removal.
- Environmental Remediation: Services focused on eliminating mold and other indoor pollutants to promote a healthy environment.
- Hazardous Materials: Proper handling and abatement services like asbestos abatement, when required.
This is where the 'General Contractor' expertise comes into play, handling all necessary reconstruction to return the property to its pre-loss condition, or better.
- Property Reconstruction Services: Full-scale rebuilding, from minor repairs to major structural overhauls.
- Structural Repairs: Addressing damage to the core elements of the building.
- Remodeling: Offering services for kitchen and bathroom remodels as part of the reconstruction or as capital improvements.
- Flooring and Roofing: Repair and replacement of all types of flooring and roofing, including addressing damage from leaky roofs or storm impacts.
- Turnkey Construction Services: Managing the entire project with internal teams and vetted subcontractors, streamlining the process for the client.
- Contents Restoration, Cleaning & Recovery: Expert services to clean and restore personal belongings, documents, and equipment affected by fire, water, or smoke. They boast an organized facility for treating contents with care.
- Facility Hygiene Services: Specialized cleaning requirements using advanced techniques for effective results, particularly important for commercial and healthcare facilities.
- Disaster Recovery Services & Planning: Offering pre-loss and emergency planning services, providing resources like storm preparation tips and custom disaster plans for businesses.
- Commercial and Residential Restoration: Expertise in a diverse client base, including commercial properties, residential homes, multi-family and assisted living facilities, healthcare, and education.
- Assist with Insurance Claims: Collaboration with insurance carriers and adjusters to streamline the claims process, saving the client time and stress.
What truly sets FIRST ONSITE Property apart, especially in a region prone to emergencies, is a combination of comprehensive capability and a customer-centric operational structure.
- Unmatched 24/7/365 Emergency Response: Given Oklahoma's vulnerability to severe weather, the ability to rapidly mobilize—day or night, weekend or holiday—is the most critical feature to mitigate damage and minimize loss.
- Local Expertise with National Scale: Clients benefit from a team that understands local Oklahoma challenges and regulations, backed by the expansive resources, equipment, and staffing of a leading North American company.
- Comprehensive Turnkey Solutions: They are a full-service general contractor handling everything from initial emergency mitigation and remediation (water extraction, mold removal, etc.) to full reconstruction and final repairs. This prevents the need for clients to hire and coordinate multiple vendors.
- Expert Insurance Coordination: The team works directly with insurance companies and adjusters, helping clients navigate the often-complex claims process with detailed, accurate estimates and clear communication.
- Focus on Pre-Loss Preparedness: The company offers a Pre-Loss Readiness Program, allowing businesses and property owners to plan ahead, which significantly reduces response time and potential downtime when a disaster does occur.
- Commitment to Quality and Transparency: Customer feedback highlights the staff's professionalism, compassion, and commitment to clear communication, guiding clients through every step of the complex recovery process.
For emergency restoration services or to inquire about general contracting and reconstruction needs, FIRST ONSITE Property can be reached at their Oklahoma City location.
- Address: 3300 N Santa Fe Ave, Oklahoma City, OK 73118, USA
- Phone (Emergency & General Inquiries): (405) 525-5465
- Mobile Phone: +1 405-525-5465
Choosing a restoration and general contracting partner in Oklahoma City means choosing peace of mind, especially when your home or business is compromised. What makes FIRST ONSITE Property a premier choice is their seamless integration of emergency response and full-scale construction capabilities. They don't just clean up the mess; they manage the entire rebuilding project, providing the structural repairs, remodeling, and coordination necessary to restore your property to its pre-damage condition, or even better.
Their legacy in Oklahoma, bolstered by the integration of the highly respected Trilink Restoration Services team, ensures clients receive both deeply committed local service and the technical excellence that comes with a nationally recognized restoration leader. For Oklahomans facing the stressful and disruptive reality of property damage from fire, water, or storms, FIRST ONSITE offers the competence, compassion, and comprehensive services needed to truly Restore, Rebuild, and Rise. The client experience, as shared by local Oklahomans like Mr. Jerry Walton, often underscores the professionalism, detailed communication, and technical skills applied to every step, from the initial emergency roof cover to the final sign-off with the insurance adjuster. When facing a loss, their promise to be a single, reliable partner throughout the entire recovery journey is what makes them a valuable asset to the Oklahoma community.
The core value proposition for local users is simple: immediate and professional help that handles all aspects of your property damage, allowing you to focus on your family or your business.
From the initial water extraction and mold removal to the final coat of paint and floor installation, this is a general contractor that specializes in getting your life back online quickly and efficiently, no matter the scale of the damage. Their investment in sophisticated equipment, organized facilities for contents restoration, and commitment to working directly with insurance providers positions them as the go-to full-service restoration and reconstruction partner for Oklahoma.
FIRST ONSITE Property Services
Water Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Plumbing
- Remodeling
- Roofing
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Air Duct Cleaning Services
- Assist With Insurance Claims
- Assisted Living
- Burst Pipe Burst
- Business Property
- Commercial Cleaning Services
- Commercial Emergency Restoration
- Commercial Property Restoration
- Contents Cleaning
- Contents Recovery & Management
- Contents Restoration
- Continuing Education Classes
- Disaster Plan
- Disaster Recovery Services
- Disaster Restoration Services
- Disaster Strikes
- Dry Cleaning
- Emergency Planning Services
- Flood Damage
- Flood House
- Floor Restoration
- Full Restoration
- Hard Surfaces
- Hazardous Materials
- Help With Insurance Claims
- Home Restoration Services
- Hour Emergency Response
- Hour Emergency Restoration Services
- Humidity Controls
- Kitchen And Bathroom
- Kitchen Remodel
- Leaky Roofs
- Natural Disasters
- Property Damage Restoration
- Property Reconstruction Services
- Reconstruction—Commercial & Residential
- Residential Restoration
- Restoration Cleaning
- Roof Leaks
- Security Service
- Specialized Cleaning
- Steam Cleaning
- Storm Damage Construction
- Storm Damage Restoration
- Structural Repairs
- Temporary Fencing
- Thorough Cleaning
- Water Extraction
- Water Heater
- Weather Damage
Building Restoration Service
- Catastrophic Event Restoration
- Climate Control
- Commercial Property Restoration Services
- Content Restoration
- Disaster Planning
- Disaster Recovery
- Disaster Response
- Disaster Restoration
- Emergency Response Planning
- Emergency Restoration Services
- Environmental Remediation
- General Contracting
- Hr Emergency Response
- Infection Prevention & Decontamination
- Property Damage
- Reconstruction Services
- Senior Living
- Soot Damage
- Specialty Cleaning
- Storm Damage
- Storm Recovery
- Storm Restoration
- Water & Flood Damage Restoration
FIRST ONSITE Property Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Parking
- On-site parking
FIRST ONSITE Property Location
FIRST ONSITE Property
3300 N Santa Fe Ave, Oklahoma City, OK 73118, USA
FIRST ONSITE Property Reviews
jobworkcleaningcallhomecarpetproject managerinsurance companymoneyfiremen
★ 5★ 4★ 3★ 2★ 1July 10, 2018Mr. John Conti, Account Manager,We had moved to Edmond 10 days earlier from Midland, TX and were getting unpacked and settled. A new neighbor called my cell about 5:30 pm, June 30, 2018 asking if we were home. She said my home was on fire and there were several fire trucks in front of the house. It was a LONG 10 minutes drive to get back to our home. We had to park a block away due to emergency vehicles. In the pouring rain, we were told lightening had struck our home and there was still smoke pouring from a gable vent, 10 or more fire vehicles, and 15 or more firemen on site from OKC Fire Stations 37 and 15. These folk did a superlative job of extinguishing the fire quickly and minimizing further damage to our home. During the aftermath of the fire, I noticed a stranger standing patiently by, holding a bright green backpack. After more than an hour, a neighbor told me Owen Reed-Aguilar with TRILINK Restoration Services, was there if I had a moment to talk. The backpack had some emergency supplies that we could use that night.,In the pouring rain, Owen explained that TRILINK was a turnkey solution to the damage caused to our home by the lightening, fire and water damage. Without being pushy he offered to have his employee cover the roof penetrations done by the fire department, to prevent further water damage during the evening. I agreed, and Jonathan, with TRILINK secured my roof, and repaired the front door so it could be locked for the night. Owen offered to meet us at our convenience to tour TRILINK’s main facility and explain how they could work with our insurance company to repair and restore our residence. The next day my wife and I toured the TRILINK facility to see how they remediate furniture, clothes, etc,. We met John Conti, our account manager; Project Manager, Valorie Carr and Content specialist Amber Ashworth along with senior management.With professionalism and compassion the TRILINK team began to walk with us through the process they would use to help us understand the complex road to recovery. I am confident that the TRILINK team will provide the technical skills necessary for us to restore our damaged furnishings and to rebuild our home to its pre-fire condition in a reasonable timeframe. TRILINK met with both my insurance company’s construction adjuster and their property adjuster to provide me with a detailed estimate of repairs and to explain how the project would be done. Both adjusters have spoken highly of their interactions with TRILINK personnel, saying they are a competent and professional organization.I am glad to have the TRILINK team on my side, and to benefit from their years of experience during this difficult time.Regards,Jerry WaltonEdmond, OK
Jul 10, 2018 · Jerry WaltonJosh is always helpful and has shown great customer service!
Sep 10, 2025 · Hannah PorterTrilink has come to our rescue several times over the years. They have always been quick to respond and are professional and knowledgeable. They have the right equipment and carefully monitor progress on a daily basis until the job is done. I highly recommend Trilink!
Nov 21, 2019 · David PatrickI had a fire in my apartment and Trilink was called in to clean and restore my mattress. They promptly came and assured me they would have my mattress done. 2 weeks later and about 15 frustrating phone calls and voicemails later, I finally was able to get in touch with them, only to realize they had forgotten about cleaning my mattress. They quickly assured me that they would be out as soon as possible to resolve the matter. Now 2 1/2 weeks later they called to say they wouldn’t be able to come and canceled the service and wanted to reschedule. I’ve decided that the service was not worth waiting for and have chosen to go with another company. I would not recommend this terrible service or frustration on anyone.
Jan 14, 2020 · Alayna GerhardtI had a fantastic experience with Trilink. At a time of much stress, they were very professional and helpful. They took the time to give me all the information I needed and inform me of all the next steps. I hope I never need to, but I would definitely use them again.
May 18, 2019 · TheDorbuch67
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