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EPIC Introduce
When a disaster strikes, whether it’s a massive water leak in a condo building or a fire, the ensuing chaos can turn a person's life upside down. For those in the Marietta, Georgia, area and surrounding communities, having a dependable and comprehensive general contractor to navigate the recovery process is not just a luxury, but a necessity. EPIC has established itself as that invaluable partner, providing a full range of restoration services that go far beyond just fixing a problem. What sets them apart is their team’s commitment to combining professional expertise with genuine compassion and a meticulous attention to detail. As a company dedicated to serving the local community, they understand that a home or business is more than just a structure; it holds memories and livelihoods. Their approach is to restore both the property and the client’s peace of mind, making a difficult situation as manageable as possible.
The heartfelt and detailed testimonials from their clients paint a clear picture of the company's exceptional service. One customer, who experienced a massive water leak in their condo building, had a difficult start but "grew to love these guys" over the course of the project. The review is a powerful testament to the entire EPIC team, naming individuals like Vanessa, Kevin, Cody, Christina, and Maria for their specific contributions. Vanessa was praised for her swift leadership in the initial emergency response, while Kevin was lauded as a "top notch" point person for insurance and quotes. Cody, the project manager, received a special mention for going "that extra mile every week," even helping with personal tasks like lifting items and assisting an elderly mother. The reviewer, who admitted to being "not easy" and "very high maintenance," was "blown away" by the experience, noting that EPIC met the challenge and earned their "highest respect." Another review praised Cody and his team for providing "excellent water remediation services" with outstanding attention to detail, even on a straightforward job. This level of personalized care and professionalism is what makes EPIC a standout general contractor in the Georgia market.
EPIC is conveniently located to provide rapid and accessible service to the Marietta, Georgia, community and the broader Atlanta metropolitan area. Their office is situated at 3045 Chastain Meadows Pkwy NW #400, Marietta, GA 30066, USA. This strategic location places them in a key business hub, ensuring that they can quickly dispatch their crews and equipment to address emergencies in Cobb County and beyond. A fast response is critical in restoration work, particularly with water damage, as every minute counts in preventing further structural damage and mold growth. For locals, this means that a team of dedicated professionals is never far away, ready to assist with everything from initial mitigation to the final reconstruction. Their local presence reinforces their role as a community partner, ready to help their neighbors when they need it most.
Based on the detailed reviews, EPIC offers a comprehensive range of services, positioning them as a full-service general contractor for restoration and construction needs.
Services Offered:
Water Remediation and Restoration: This is a core service, as seen in the reviews. The team is expert at emergency response, water extraction, structural drying, and a full-scale restoration of property damaged by water.
Project Management: The company provides dedicated project management, with a team member like Cody overseeing the entire process from start to finish, ensuring the project stays on track and the client is well-informed.
Insurance Claims Assistance: A key feature highlighted by customers is their expertise in navigating the complex insurance process. They work directly with insurance adjusters and provide detailed quotes, acting as a valuable advocate for the homeowner.
Post-Construction Cleaning: The company provides professional post-construction cleanup services, ensuring that a property is sparkling clean and ready to be lived in after all restoration and rebuilding work is complete.
General Contracting: As a general contractor, EPIC is capable of handling a wide array of construction and repair tasks, from replacing baseboards and walls to managing a complete rebuild after a major disaster.
The features and highlights of EPIC are a testament to their professional excellence and their commitment to customer satisfaction. These are the qualities that consistently earn them rave reviews.
Exceptional and Compassionate Team: The team is praised for its professional demeanor and genuine care. Individuals like Vanessa, Kevin, Cody, Christina, and Maria were specifically named for their roles in providing not just a service, but a supportive and comforting experience.
Quick and Effective Response: One of the most important highlights is their ability to respond to an emergency within minutes. This rapid action is critical for mitigating damage and is a key reason for their clients' gratitude.
Comprehensive Project Management: Their team-based approach, with a dedicated project manager like Cody, ensures that every aspect of the project is handled seamlessly, from the initial assessment to the final cleanup. This streamlines a complex process for the homeowner.
High Attention to Detail: The company's meticulous approach is highlighted by a client who is "high maintenance" and requires perfection. The fact that EPIC exceeded these expectations on both a complex and a straightforward job speaks volumes about their commitment to quality.
Insurance Advocacy: The team's expertise in working with insurance companies and adjusters is a major highlight, as it removes a significant source of stress for clients and helps ensure a fair and efficient claims process.
For those in the Marietta, GA area and beyond who need to get in touch with EPIC, here is their contact information.
Contact Information:
Phone: (770) 516-3491
Mobile Phone: +1 770-516-3491
Address: 3045 Chastain Meadows Pkwy NW #400, Marietta, GA 30066, USA
EPIC is an exceptional choice for locals in the Georgia region, particularly for those in the Marietta area, for a number of compelling reasons. Their combination of a rapid emergency response, a professional and compassionate team, and a comprehensive approach to project management makes them a standout general contractor. The powerful and detailed customer reviews are a testament to their ability to turn a chaotic, stressful situation into a well-managed and positive experience. For any homeowner or business owner in Georgia facing a disaster, knowing that you have a team like EPIC on your side—a team that will not only restore your property but also advocate for your interests—is invaluable. Their dedication to excellence and genuine care for their customers make them a highly suitable and trusted partner for any restoration or construction project in the local community.
EPIC Services
Fire Damage Restoration Service
- Fire damage cleanup & repair
- Mold inspection
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
Water Damage Restoration Service
- Flooring
- Plumbing
- 24-Hour Emergency Assistance
- Board-Up
- Cleaning & Decontamination
- Construction & Restoration
- Contents Restoration
- Disaster Preparedness
- Disaster Recovery
- Disaster Recovery Plans
- Document Restoration
- Emergency Assistance
- Emergency Preparedness Plans
- Emergency Response
- Fire & Smoke Damage Restoration
- Full Restoration
- Incident Command
- Infection Control
- Infection Prevention & Control
- Machinery Cleaning
- Moisture Control
- Moisture Inspections
- Mold Inspections
- Mold Remediation
- Mold Remediation Construction
- Odor Detection
- Odor Elimination
- Property Loss Consulting
- Remediation Construction
- Restoration Construction
- Safety Cleaning
- Shrink Wrap
- Site Inspections
- Smoke Damage
- Ultrasonic Cleaning
EPIC Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
EPIC Location
EPIC
3045 Chastain Meadows Pkwy NW #400, Marietta, GA 30066, USA
EPIC Reviews
condoremediationelderly23momdoorinsurance companymanagementfloor
★ 5★ 4★ 3★ 2★ 1I worked with several members of the Epic team on a massive project in my condo building in Midtown. My first encounter with Epic was a knock on my door at 3am when there was a massive water leak in the building. Not the best introduction, but over the next few months I grew to love these guys. There are five people in particular - each one represents one of the stars of my review. Vanessa, Kevin, Christina, Cody, and Maria. Vanessa took charge from the very beginning. She was here a few hours later with her crew placing equipment everywhere - fans, dehumidifiers, removing wet baseboards, inspecting walls, etc, etc. My life was about to be turned upside down, but I had no choice. Then I meet Kevin. Top notch all the way and very smart. He took care of everything - the insurance, the quotes, and being the point person for resident, management, and insurance reps. Construction begins and then I get the best, Cody. I can't thank this guy enough. He's the best project manager. He took care of me, and most of all, he went that extra mile every week. I had back surgery a few years ago and I have to be careful. He lifted items for me when he didn't have to - just to make sure I didn't hurt my back. One day, I went to get a package from the concierge desk and he saw me pushing a cart down the hallway. He ran over and asked if I needed help. He was nice to my elderly Mom and talked to her about music since I was taking her to a concert. Even the staff at the front desk talks about how nice Cody is. He made my life so much easier and I'll always be grateful. Then I worked with the accounting person Christina who explained everything to me and was very patient because I ask a lot of questions and want to know every line item entry. Then, when it was all over, Maria and another lady did a post construction cleaning. I practiced my Spanish with Maria while she cleaned. She took her supplies to my bathroom but I told her the bathroom wasn't part of the construction, but she cleaned it anyway. She cleaned my bathroom because she wanted the entire place to look amazing, and it did.I'm still blown away by the entire experience with Epic. Admittedly, I'm not easy. I'm very high maintenance and things have to be perfect. It's a curse. Epic met the challenge, went above and beyond, and they have the highest respect from me. Thank you Vanessa, Kevin, CODY, Christina, Maria, all the vendors, and everyone at Epic!
Jun 11, 2024 · Gary FreedmanEpic provided excellent water remediation services. Cody and his team were professional and thorough, ensuring everything was completely dry. Even though the job was straightforward, their attention to detail and customer service were outstanding. Highly recommend!
Jul 23, 2024 · ESMy condo flooded Christmas Day in 2022 and every moment working with EPIC was abysmal. The communication was awful and getting in touch was always difficult. The mold and mildew remediation did not start until March. Then they would not start work until all the condo owners paid upfront. I had to live in a condo for 77 days, until I ran out of insurance money. By that point, work still had not started on my condo. Finally on 12/12/23 (almost a year later), I received an email from EPIC asking if I could fill out a statement of satisfaction. Apparently my condo restoration was finished on 11/15 and nobody bothered to tell me.
Dec 12, 2023 · Jessica OwenMy neighbor's water heater pipe broke...Epic vacuumed up the water, gave me information to dry out my studs, floor. They were efficient, took pictures of everything, monitored the moisture content. The crew cleaned up. They gave me an itemized cost list before I agreed to hire them. The office staff answered the phone right away. They helped me get all pertinent information for the insurance company.They are a keeper.
Jul 21, 2023 · Elaine MurrayI walked into my friend's condo building to discover a massive water leak coming down the three story interior and pooling on outside his door. He immediately called EPIC and they were ON IT! I was impressed at the speed which they arrived and knew exactly what to do! Their training paid off! They stopped the leak and began the drying out process for each of the three floors. I've now seen them replacing drywall, etc. While this was not my place, I am overly impressed with the service EPIC provided and added them to my contacts for a future emergency situation.
Aug 18, 2021 · Tom W
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