Water Damage Restoration in Pflugerville, TX: A Look at Dry Force

Dry Force Photos

Dry Force Introduce

When a Central Texas home faces the chaos of water damage, the search for a reliable restoration company can be as urgent as the disaster itself. For residents in the Pflugerville and greater Austin area, Dry Force is a name that appears frequently, promising to turn that chaos into calm. A restoration project is a deeply personal and often stressful event, and the quality of the service provided is directly linked to a homeowner’s ability to recover. This article aims to provide a factual, balanced overview of Dry Force, using information available from customer reviews to help locals make an informed decision.

Dry Force is a water damage restoration company that serves the Central Texas region. They have a physical presence in Pflugerville and offer a range of services designed to address water and moisture-related issues. For many, a company's reputation is built on the experiences of those who have used them, and it is here that a mixed picture emerges. Some customers, like those who worked with Delilah and Jeremy, describe a positive experience, highlighting their team’s knowledge, friendly demeanor, and reassuring approach during a stressful time. These professionals were praised for their ability to inspect water damage to a ceiling and for being helpful and knowledgeable from start to finish, leaving a strong impression of competence and care.

However, other customer experiences detail significant issues that are important for any local considering their services. One extensive review outlines a series of serious concerns, including poor communication, delays, and what the customer perceived as unnecessary charges. The reviewer, who had a small leak from an AC unit, noted a breakdown in the standard protocols for water damage remediation. They claim the company failed to remove non-porous flooring before drying, used an excessive number of fans for a small area (which affects the billing), and set up air filtration equipment that was not required for the type of water contamination. This customer’s experience suggests a significant gap between the advertised service and the actual execution, particularly when the company became busy with other jobs.

The importance of consistent communication cannot be overstated during a restoration project. The negative review points to a complete lack of updates and a need for the customer to initiate contact multiple times a day to get a status update. This lack of responsiveness, coupled with a three-day delay in checking on the property, raises concerns about the company's ability to manage projects effectively, especially during high-demand periods like after a storm. For a local resident, this lack of communication can turn an already difficult situation into a nightmare of uncertainty and frustration.

Another critical point highlighted in customer feedback is the issue of billing and insurance. The review claims that Dry Force tried to overcharge for their services, billing for unnecessary equipment and labor, and that they then refused to work with the insurance adjuster’s approved payment. The reviewer alleges that the company threatened to place a lien on their home. This type of aggressive billing practice is a serious concern for any homeowner, as it can escalate an already difficult situation into a legal dispute. This contrasts sharply with the positive experiences, where professionals like Delilah and Jeremy were described as taking care of everything, suggesting that the quality of service may vary widely depending on the team assigned to a job.

Location and Accessibility

Dry Force is located at 13405 Immanuel Rd in Pflugerville, TX. This location is well-situated to serve the rapidly growing communities in and around Pflugerville and the greater Austin metropolitan area. Their address provides a central base from which to dispatch crews to various parts of Central Texas. For local residents, this physical proximity could be seen as an advantage for a quick response, which is crucial in water damage situations. However, as noted in some reviews, being close by doesn't always guarantee a timely or consistent presence on-site, particularly during busy periods.

Services Offered

Water Damage Restoration: Comprehensive services for water extraction, structural drying, and dehumidification.
Water Mitigation: Immediate response to water leaks and floods to prevent further damage and potential mold growth.
Structural Drying: Use of equipment to dry a property’s structure, including walls and subfloors.
Dehumidification: Control of moisture levels in the air to prevent secondary damage.
Air Filtration: Use of air scrubbers, which are primarily used for contaminated water situations.
Insurance Claims Assistance: Working with homeowners and insurance adjusters to navigate the claims process, though some reviews suggest this can be a point of contention.

Features / Highlights

Positive customer experiences with certain team members, such as Delilah and Jeremy, who are praised for their knowledge, friendliness, and reassurance.
Ability to respond to initial water damage assessments in a professional and helpful manner.
Professional appearance of vehicles and equipment.
Use of modern equipment, although the appropriateness and quantity of the equipment for a given job has been questioned by some customers.
Service offered to the Central Texas area, with a physical location in Pflugerville.

Contact Information

Address: 13405 Immanuel Rd, Pflugerville, TX 78660, USA

Phone: (512) 399-3454

Conclusion: Why Dry Force is a Consideration for Locals

For residents of Pflugerville and the Central Texas region, Dry Force represents a choice for water damage restoration that comes with both positive testimonials and serious warnings. On one hand, there are customers who had an excellent experience, praising specific employees for their professional and reassuring service during a stressful time. This suggests that the company has capable and knowledgeable staff who can provide a high-quality service. The positive feedback highlights a friendly and helpful team that can make a homeowner feel confident in the process.

However, the detailed negative reviews cannot be ignored. They paint a picture of a company that, at times, struggles with project management, communication, and fair billing practices, especially when demand is high. The allegations of overcharging, threats of a lien, and failure to follow standard industry protocols are significant red flags that any local consumer should be aware of. For a Texan homeowner facing a disaster, the stress of a water leak should not be compounded by a lack of communication or billing disputes.

Ultimately, for a local resident, the decision to use Dry Force may depend on a careful weighing of these varied experiences. It is a company that has the potential to provide excellent service, but some customers have found that the experience can be difficult and contentious. As with any important home service, it is recommended that locals proceed with caution, ask detailed questions about the proposed work and billing, and ensure that all agreements are clear and in writing before any work begins.

Dry Force Services

Water Damage Restoration Service
Sewage cleanup
When sewage backups or overflows into your home, it may do more than just physical damage. Raw sewage is dangerous to your health. Our team provides professional damage restoration and sewer backup cleanup services in your area. We will clean up the mess and disinfect the damaged area.
Water damage-related cleanup & repair
When you give our team a call, we do not hesitate. We will be on your property within 60 minutes to clean up the damage and get to work drying the affected areas. We do this by utilizing antimicrobial agents, deodorizers, and powerful fans, leaving no chance of future mold growth or further damage.
Water damage-related mold removal
By the time you discover mold spores in your home or business, it could have already spread to multiple rooms and surfaces. We offer fast and convenient mold remediation and removal services to homes in Texas. Contact our team for a free mold remediation consultation.
Water removal
Whether it's a burst pipe, a flood, or any other water-related disaster, professional emergency water removal services exist for a reason. We are ready to tackle water damage head-on and restore your property to its former glory
Appliance Leaks
Appliance leaks
Appliance leaks often come from dishwashers, refrigerators, washing machines, and garbage disposals. No matter the cause of the leak, water damage is the most common form of property damage. Our team offers water restoration solutions for damaged appliances in your house.
Burst water pipe cleanup
If you are experiencing a burst pipe, call our technicians immediately. The sooner we get on the job, the sooner you can get your life back to normal. Our specialists will arrive in less than one hour to help start the water extraction process.
Ceiling water damage restoration
Ceiling water damage should never be ignored. Ensure that your ceiling is fully restored to prevent mold growth and safety issues. Our team of technicians offer comprehensive ceiling water damage repair and restoration services for homes and businesses.
Commercial Water Damage
Crawlspace Drying
Crawlspace drying
Heavy rainfall, flash floods, and broken sprinklers often cause crawlspace damage. Wet crawlspaces cause large repair bills and property value loss. We offer innovative crawlspace drying services to homes and businesses in Texas. Our technicians are highly trained with the latest technology.
Drywall damage restoration
Drywall soaks up water fast, which can lead to swelling and mold growth. The team of specialists at Dry Force offer dependable drywall water damage restoration and repair services for homes. Give us a call to receive assistance with moisture damage on your walls.
Flood damage restoration
House floods can result from a substantial plumbing leak, hurricane, heavy rainstorm, or other natural disasters. Our staff offers fast and safe flood water removal services to homes and businesses.
Plumbing overflow cleanup
Water invading your living space is bad enough, but it is disheartening when you realize the actual damages it may cause. If you are experiencing an overflowing toilet or plumbing system, contact our team of technicians. We offer fast and convenient plumbing cleanup services.
Remote water damage monitoring
The Remote Monitoring System offered by Dry Force is the equivalent of having a technician take moisture readings 24/7. Our sensors will take a reading every five minutes, charting the drying process. We will provide you with daily water damage updates through our in house customer service team.
Residential water damage restoration
Whether it be a single-family residence, condo, townhome or apartment, you deserve to feel safe and comfortable. Our team provides professional and trustworthy water restoration and mitigation services. Whether the job is big or small, our technicians are available to help you.
Roof Leak Cleanup
Roof leak cleanup
Water stains on the ceiling and drippings are the most significant signs of a leaky roof. Our team offers dependable rood leak cleanup and repair services. We are available 24 hours a day, 7 days a week, 365 days a year. Our team is committed to preventing severe water damage in your home.
Slab Leaks
Slab leaks
If not addressed immediately, a minor slab leak can damage the floors, furniture, appliances, and walls of your home. To prevent this and other deterioration, you need a professional restoration service that can act fast. We offer slab leak and restoration services in your area.
Storm Damage
Storm damage water removal
Storms, tornados, hurricanes, and floods can leave behind a devastating trail of destruction in your home or establishment. To help put your life back together during these stressful events, our team offers an extensive range of storm damage restoration clean up services.
Thermal imaging inspections
Our team of technicians offer reliable thermal imaging inspections for water damage to homes and businesses. A thermal imaging camera is used during an imaging test. These tests help detect the warning signs of water leaks and damage within your foundation, walls, attic, and other areas.
Water Mitigation Process
Water damage inspections
Many homeowners don’t realize they have a water leak until it’s too late. This is because most leaks happen quietly behind walls until signs like stains, peeling paint, and musty odors start showing up. Luckily, our professionals offer water damage inspections for homes and businesses in your area.
Water damage mitigation
After you experience water damage in your home it needs to be mitigated before the restoration process can begin. Our team of technicians offer exceptional water mitigation services for homes and businesses in your area. Our technicians have the tools necessary to extract excess water in your house.
Water damage services
Standing water can cause permanent damage. Act now and let our team prevent the damage from getting worse. We offer innovative and fast water damage restoration services to homes and businesses in your area. We have the tools and technology to get things back to normal following a water emergency.
Water disaster restoration
When an unexpected water disaster strikes, you can only depend on the best. Our team of professionals are ready to tackle your water damage issues, no matter how minor the disaster might seem. We offer water restoration solutions in Houston, Dallas, and the surrounding areas.
Water extraction
Once water is flooding your property, it doesn’t matter what’s causing it, you will need to call a professional to get it cleaned up and dried. Our technicians offer water extraction services for homes and businesses. Book an appointment to receive assistance with a water extraction project.
Wood floor damage restoration
Flooding, spills, and other water damage can ruin your beautiful hardwood floors. Our team of technicians provide exceptional wood floor water damage repair and restoration services in your area. Our professionals have the equipment, experience, and expertise to repair water-damaged wood floors.

Building Restoration Service
Church water damage restoration
The effects of water damage can be devastating for places of worship. From small leaks to surging floodwaters, any amount of water can impact your church service. Reverse water damage and make every Sunday a day to celebrate with the help of our team of professionals.
Commercial water damage restoration
Whether you are a business owner, commercial property manager, chief-engineer, property owner or portfolio manager, our team was built from the ground up to support the commercial sector's unique water damage restoration needs. We will help remove water in your office, warehouse, or property.
Hotel water damage restoration
When a water disaster happens, it can send you and your hotel guests into a frenzy. Our team of technicians offers reputable hotel water damage restoration and cleaning services. Give our professionals a call to receive assistance with water damage in your hotel or commercial property.
Office water mitigation and cleaning
Do not let the negative consequences of water damage have lasting impressions on your business. Our team offers commercial office water damage restoration and cleaning services for companies in your local area. Whether a pipe burst or an appliance is leaking, our team of professionals can handle it.
Restaurant water cleanup and restoration
The professionals at Dry Force offer the best restaurant water damage restoration and cleaning services in areas of Texas such as Fort Worth, Dallas, Houston, Plano, Austin, and San Antonio. Call our team for a free evaluation.
Retail store water restoration and cleaning
If you are a business owner faced with water damage in your retail space, you need reliable commercial water damage restoration solutions. Luckily, our team offers comprehensive retail water restoration and cleaning services in your local area.
Warehouse water damage mitigation
Owning a warehouse is no easy task. Between deadlines and a fast-paced environment, it’s tough to meet demands. When water damage halts your operations, the team at our water restoration company are available to help.

Dry Force Details

Service options
Online estimates
Onsite services

Accessibility
Wheelchair accessible parking lot

Dry Force Location

Dry Force

Texas Travis County Pflugerville Immanuel Road

13405 Immanuel Rd, Pflugerville, TX 78660, USA

Dry Force Reviews

An average rating of ★4.8 from 613 user reviews.

technicianequipmentfansplumbingsensorsmonitoreveningfridaywoodafternoon

★ 5★ 4★ 3★ 2★ 1

Stay away from this company. Worst experience ever. I thought they were reputable becuase of all the good reviews - but got terrible service from them, with so many mistakes dropping the ball it’s almost comic.Instead of taking responsibility, apologizing and accepting the payment my insurance approved (which they don’t deserve IMO due to all of the mess ups) - they are overcharging me and threatening to place a lien on my home.After this bad experience I decided to get certified in water damage remediation - so now I know what the correct actions should’ve been.TL;DR - They got the job, then got busy with other jobs and neglected it for 3 days. No communication, no one visiting site for 3 days, no updates. After getting tired of calling in 3-4 times a day with no one to talk to, I fired them. When it comes time to bill they try to milk it and overcharge. Instead of apologizing/taking responsibility and getting paid for the work they actually did.Here is what happened:-I had a small leak from AC water that affected a small hallway and small part of two bedrooms. An area of 150 sqft max.-Instead of following protocol, and removing non porous LVP flooring before drying, they setup dryers for 3 days on top of the flooring (unprofessional and not according to S500)-they setup 13 fans for a really tiny area, and guess what - bill per fan. Again, totally unnecessary-They setup air filtration which is only needed if dealing with sewage/contaminated water. AC water is cleaner than tap water and people many times use it specifically for plants. Saying it is “contaminated water” allows them to charge more of course.-In 5 days, they never had any person come to check on the property in person and take reading. Once a day is the standard. They got busy with other jobs due to the storm.-They said they didn’t rip the flooring on day 1 due to old house, which may constrain asbestos. However, see in photos whole house was remodeled with new floors, walls, ceiling, less than 2yrs. So 0% asbestos risk pulling up new flooring on top of concrete. Once I fired them, next person came in and immediately ripped it with no risks/signs of asbestos.-I even gave them permission to do asbestos test (they own the sister company that does tests), but they failed to schedule it in 3 days potentially causing mold issues as water continued being locked under flooring.-through this whole process, there were no updates and I needed to call them 3-4 times a day to actually understand what was going on and talk to someone and try to get them to take action.- after 3 days of no progress, no update, no communications and chasing them, I realized they are incompetent and terminated the work with them and asked they come pickup the equipment.-it took them 3 days more days to schedule a crew to pickup equipment, and they scheduled it after 5pm. So then they billed me for after hours labor.-My insurance adjuster approved $1650 for the work they’ve done, but they are asking for $3,850 (for visiting once and putting unnecessary equipment in for 3 days). Now they don’t want to work with my adjuster anymore, and threaten to put a lien on my home.Do you guys think I have a case for a lawsuit against them for negligence?
Jul 09, 2025 · David Lahav
Delilah and Jeremy were great. My dog Coco loves them!Friendly and helpful from start to finish and that was just during the initial assessments to inspect the water damage to the ceiling. Can’t recommend them enough. Super knowledgeable and reassuring about the process knowing that they’ll take care of everything. Kudos.
Jun 05, 2025 · Brent Allen
If I could leave negative 5 stars I could. I picked this company because of the high google review rating but I have no idea how they have that. The billing department is horrible. I am currently leasing my property. When I emailed them stating my landlord has not gotten any information on billing and we were really confused at what was going on and would like clarification I got a response from the billing department to ask some questions instead. I have never had a business act so unprofessionally. My landlord and I still have no idea what is going on and what these charges are coming from. They ripped all the baseboards out, threw them in my garage and I’ve had two flat tires from screws getting in my tires in the process. They have not communicated anything with us of what is going on and frankly it is appalling and unacceptable.
Jul 23, 2025 · Kayla Kindla
Dry Force is the answer to my plumbing problem. They were all professionals, especially Johnathan and Alex. Robert R. came out and put everything in place. They were all friendly and knowledgeable of water/drying problems I encountered. Johnathan came out twice and no matter how much I whined and complained, he listened to my concerns and explained what he was doing and why. I trust all of them in my home.
Jul 25, 2025 · Donzelle Perkins
Jonathan Arnold was out today to finish the work started by Jacob Brynie and Isaiah Bock. All three visits were handled professionally and politely. They guys were great and the works looks good.
Jul 27, 2025 · Graham Honda