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Calloway Introduce
Welcome to Calloway Cleaning & Restoration, a trusted and committed leader in the service industry for homeowners and business owners across Cincinnati, the broader Ohio region, and even extending into Kentucky and Indiana. For those facing an unexpected disaster or simply seeking to refresh their living or working space, Calloway is a full-service provider that specializes in making your property look great, feel amazing, and be healthy for everyone who uses it. The company’s expertise spans a wide and critical range of services, including top-tier carpet cleaning, air duct cleaning, and critical restoration services for damage from fire, water, and mold. By offering both routine cleaning and emergency restoration under one roof, Calloway provides an invaluable resource to the Ohio community, delivering peace of mind with quality service and superior customer care.
The core of Calloway’s business model is a commitment to five types of professional cleaning and five types of comprehensive restoration. This 'all-in-one' approach means that from a simple carpet stain to a complex fire damage remodel, they are equipped to handle projects of virtually any type and size, interior or exterior. Established with a deep-seated dedication to industry standards, Calloway ensures that the very best restoration professionals will handle your home, business, and belongings with the utmost care. This dedication has made them a recognized name in cleaning and emergency service, available 24 hours a day, 7 days a week.
Location and Accessibility
Calloway Cleaning & Restoration is strategically situated to serve the greater Cincinnati area and beyond, ensuring prompt service when you need it most. Their primary location acts as a central hub for dispatching certified technicians across their service areas in Ohio, Kentucky, and Indiana, including Cincinnati and Dayton. This geographic reach is critical, especially for their 24/7 emergency response services, where every minute counts in minimizing damage.
The main office is conveniently located at:
11316 Tamarco Dr, Cincinnati, OH 45242, USA
For ease of access for local customers or clients visiting for consultation, the facility offers a wheelchair-accessible parking lot, demonstrating a consideration for all community members. The central Cincinnati location is key to their ability to respond quickly to cleaning and restoration needs, from fire damage cleanup in Hanover to mold remediation in Turpin Hills, as demonstrated by the vast service area they cover.
Services Offered
Calloway Cleaning & Restoration offers an exhaustive list of services to cover both routine maintenance and unexpected emergencies for residential and commercial properties. Their comprehensive offerings are divided into three main categories of expertise, along with an array of related and general contractor services.
Water Damage Restoration Services:
- Water Damage-Related Cleanup & Repair
- 24 Hour Water Damage and Flood Cleanup
- Mold Damage Restoration and Mold Removal
- Sewage Cleanup
- Hardwood Floor & Tile Drying
- Water Pipes-Related Issues
Fire Damage Restoration Services:
- Fire Damage Cleanup & Repair
- Smoke Odor Removal and Smoke Smell Elimination
- General Fire Damage Restoration Service
- Emergency Board Up & Tarping (External Damage)
- Contents Cleaning & Storage
Carpet, Upholstery, and Air Quality Services (Cleaning Services):
- General Carpet Cleaning (e.g., 5 Rooms + FREE HALL special offer)
- Upholstery Cleaning (including Sectional Sofas)
- Tile and Grout Cleaning and Restoration
- Air Duct Cleaning (HVAC duct & vent cleaning, e.g., AIR VENTS - UP TO 25 VENTS special offer)
- Dryer Vent Cleaning
- Animal Odor Removal, Tobacco Odor, and General Odor Elimination
- Spot Treatment and Spring Cleaning
General Restoration and Construction Services:
- Mold Inspection and MOLD TESTING
- Biohazard / Crime and Trauma Scene Cleanup
- Wind & Storm Damage and Storm Damage Remodel
- Roofing and Your Roof Repair
- Drywall Replacing and Fencing Repair
- Windows and Doors Installation/Repair
- Floor Covering and Flooring Services
- Heating And Cooling System Cleaning and Sealing (Air Seal)
- Home Building and Remodeling
- Pressure Washing
Commercial, Residential, and Specialized Services:
- Services for Residential and Commercial Buildings
- Property Management Assistance
- Assisted Living Facility Services
- Coronavirus Cleanup Services and Disinfecting Services (Covid-19 Cleanup)
- Hazardous Materials Cleanup
- Dry Cleaning for Contents
- Free Estimate and Insurance Claims assistance
Features / Highlights
The Calloway team distinguishes itself in the highly competitive cleaning and restoration industry by emphasizing a blend of immediate availability, quality assurance, and comprehensive project management. The following features underscore why they are a go-to choice for those in the Ohio area:
- 24/7/365 Emergency Service: Calloway offers round-the-clock emergency services for water, fire, and storm damage, recognizing that disasters do not adhere to business hours. Their goal is to respond to emergency projects, such as fire damage cleanup, within one hour, significantly reducing the impact of a loss.
- Full-Service Restoration and Cleaning: They are an all-in-one company, meaning they handle the entire process from initial cleanup (e.g., flood cleanup, smoke cleanup) through to the final general contracting and remodeling work (e.g., drywall, roofing, kitchen/bathroom remodel). This streamlined approach eliminates the hassle of coordinating multiple contractors.
- Insurance Claim Assistance: Calloway is known for working with all insurance companies and will assist clients with the entire insurance claim filing process, minimizing stress and administrative burden during a difficult time.
- Commitment to Professional Certifications: The company’s technicians are highly trained and adhere to high standards of expertise in the cleaning and restoration industry, including being an IICRC (Institute of Inspection, Cleaning and Restoration Certification) firm.
- Customer-Centric Approach: Customers consistently report a positive experience, noting that technicians like Jeff perform "an awesome job" on things like carpet cleaning and that the team is professional, quick, and provides a clear plan, especially for complex issues like mold remediation.
- Accessibility: The physical location provides a wheelchair accessible parking lot, ensuring access for all clients.
- Variety of Cleaning Specialists: Beyond restoration, Calloway is celebrated as a leading carpet cleaner in Cincinnati, using certified tech wizards and heavy-duty gear to handle all sorts of carpet messes—stains, spills, and deep cleaning for a healthier home environment.
Contact Information
To schedule a free estimate, arrange a routine cleaning service, or request emergency assistance anywhere in their service area across Ohio (including Cincinnati and Dayton), Kentucky, and Indiana, the Calloway team is available to take your call 24 hours a day, every single day of the year. Whether your need is a routine carpet cleaning or an urgent disaster response, help is just a phone call away.
Address:
11316 Tamarco Dr, Cincinnati, OH 45242, USA
Phone:
(513) 505-4656
What is Worth Choosing
Choosing a service provider for your home or business, whether for routine cleaning or emergency restoration, is a decision that requires trust and confidence in their expertise. For residents and business owners in the Ohio region, Calloway Cleaning & Restoration stands out as an exceptional choice primarily because of their unique combination of comprehensive service offerings and an unwavering 24/7 emergency response capacity.
While many companies specialize in one area—such as just carpet cleaning or just water damage—Calloway offers an end-to-end solution. They are the single point of contact for an emergency flood cleanup, the subsequent mold remediation, and the final reconstruction and remodeling (roofing, drywall, etc.) to get your property fully restored. This capability is not just convenient; it drastically speeds up the restoration process, helping clients return to normalcy faster and with less stress. Customers like the one who faced a mold issue can attest to the team’s quick execution and clear plan of action, leading to a job that was "done well and quickly."
Furthermore, Calloway’s proactive support with insurance claims is a major benefit that alleviates one of the most stressful parts of property damage. They understand the complexities of dealing with adjusters and paperwork, positioning themselves as an advocate for the client throughout the entire process. This commitment to superior customer service, paired with a focus on core values like integrity, excellence, and respect, ensures that every interaction is professional and centered on the client's needs. From cleaning air ducts to guarantee a healthier indoor air quality, to offering discounted cleaning packages, or providing rapid, professional help in a crisis, Calloway’s services are designed to protect and revitalize your property, making them a premier and reliable partner for all your cleaning and restoration needs in the greater Cincinnati area.
Calloway Services
Water Damage Restoration Service
- Carpet cleaning
- Flood cleanup
- Mold damage restoration
Fire Damage Restoration Service
- Fire damage cleanup & repair
- Flooring
- Mold inspection
- Roofing
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
Carpet Cleaning Service
- General carpet cleaning
- Upholstery cleaning
- 24 / 7 Emergency Services
- 24 Hour Water Damage
- 24/7 Emergency Services
- 5 Rooms + FREE HALL $109.00
5 Rooms + FREE HALL. Areas up to 250 sq. ft.
- AIR VENTS - UP TO 25 VENTS $399.00
AIR VENTS - UP TO 25 VENTS
- Air Seal
- Animal Odor Removal
- Assisted Living
- Biohazard / Crime
- Cleaned Cleaning
- Cleaning And Restoration
- Cleaning Cleanup
- Commercial Buildings
- Coronavirus Cleanup Services
- Coronavirus Disinfecting Services
- Covid-19 Cleanup
- Dry Cleaning
- Dryer Vent Cleaning
- Drywall Replacing
- Eliminate Odor
- External Damage
- Fencing Repair
- Floor Covering
- Free Estimate
- Fully Restored
- Grout Restoration
- Hard Surface
- Hazardous Materials Cleanup
- Heating And Cooling
- Home Building
- Home Cleaning
- Insurance Claims
- MOLD TESTING
MOLD TESTING
- Mold Problem
- Pressure Washing
- Property Management
- Remediation Restoration
- Residential And Commercial Services
- Residential Buildings
- Sectional Sofa
- Smoke Odor Removal
- Smoke Smell
- Spot Treatment
- Spring Cleaning
- Storm Damage Remodel
- Tile And Grout Cleaning
- Tile And Grout Restoration
- Tobacco Odor
- Water And Flood Damage
- Water Pipes
- Wind & Storm Damage
- Windows And Doors
- Your Roof
Air Duct Cleaning Service
- HVAC duct & vent cleaning
Calloway Details
Accessibility
- Wheelchair accessible parking lot
Calloway Location
Calloway Reviews
jobductbasementtechniciandryercallsmoldgentlemendrywallmorning
★ 5★ 4★ 3★ 2★ 1We can’t say enough good things about these guys. We had a mold issue and they tested and gave us a clear plan of remediation. They executed the plan quickly, always giving us a heads up when they were on their Way. Job was done well and quickly. Definitely would recommend.
Sep 06, 2025 · Sarah ElamJeff came out to clean our carpets today and did an awesome job! This is our first time using this company and definitely will recommend over other companies we've used. 👍
May 16, 2025 · DonnaI cannot express how horrible. My experience with Calloway has been. I had fire damage in my office, I was given a quote, but never told that I would need to repaint and change the ceiling tiles to fully get rid of the smoke smell. I was told the job was 100% after allowing them the weekend cleaning my office, the below pictures are just from the ducks, my husband and I cleaned after them. I was told that the ball was dropped on me and that the cleaning hadn’t been done and so they sent two other guys in to do it. The smoke smell’s been there for three months now I paid them $3000 and got nothing but headache. Someone needs to give me my money back Cyndi Hutchinson.
Feb 21, 2023 · Cyndi HutchinsonGetting my carpets cleaned by Calloway Cleaning and Restoration was such an easy and hassle free experience. After sending in a request for a quote, Laura reached out quickly and outlined the costs for both my bedrooms to be cleaned. She answered all my questions, and I felt completely ready for the tech to arrive. Jeff showed up, got set up, and had my carpets looking brand new in no time! He was very knowledgeable and answered all my questions about what to expect for the rest of the day.Will absolutely be using Calloway again if I need my carpets looked after again!
Aug 05, 2024 · Jonathan ArroyoI had Calloway Cleaning and Restoration come to clean my carpet today. Here is their claim, directly from their website:Restoration Carpet CleaningThis service works great with high-traffic, greasy/oily carpet, stained or less-frequently cleaned carpet.The Rotovac® 360 Power Scrub gets to the bottom of the issue by removing all the soil that continues to rise to the top to keep carpet stains from reappearing!I watched a demonstration video of the process and was disheartened to see they barely spot sprayed any of the concern areas, which were pointed out to the 2 technicians, Chad and Sam. Second they were steam cleaning rather than using the Rotovac 360 that I had paid for. Once pointed out, they did make the switch, but still did not spray any pretreat. I went down to find all of the same stains still there, which they claimed was from high traffic areas breaking down carpet fibers. Go back and read their claim quoted above, and don't waste your money with this company. Overcharged for nothing, sad. I will contact their management tomorrow after the carpet is completely dry to see what they charged me for. The first 4 photos below are before and during cleaning and the last 4 photos are after, as you can see the same stains are still there after.
Nov 23, 2016 · Ken Penn
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