911 Restoration of Triad: Your Local General Contractor for a Fresh Start

911 Restoration of Triad Photos

911 Restoration of Triad Introduce

When a disaster strikes your home or business, the aftermath can be overwhelming. From a flooded basement after a severe storm to the lingering damage from a kitchen fire, the need for a reliable and professional general contractor is paramount. For residents and business owners in the North Carolina region, particularly in the Triad area, there is a local name you can trust to help you get back on your feet: 911 Restoration of Triad. This article will provide a detailed overview of this local business, highlighting its services, commitment to the community, and why it is a suitable choice for your restoration needs.

The term "general contractor" in this context goes beyond simple construction or remodeling. A general contractor specializing in restoration, like 911 Restoration of Triad, acts as a project manager, overseeing the entire process of returning a property to its pre-disaster state. They handle everything from the initial assessment and emergency cleanup to the final repairs and reconstruction. This comprehensive approach is what sets them apart, as it allows property owners to have a single point of contact during what is often a stressful and chaotic time. Their focus is not just on fixing the damage but on providing what they call a "Fresh Start," a philosophy that underscores every project they undertake. They understand that a disaster is more than just a structural problem; it's a disruption to life, and their goal is to minimize that disruption and restore peace of mind.

With a reputation built on prompt, professional, and empathetic service, 911 Restoration of Triad has become a cornerstone of the local restoration industry. They have garnered numerous positive reviews from local customers who have experienced their dedication firsthand. As one homeowner noted after a major flood, the crew was "simply fantastic, from start to finish," arriving just an hour after the initial call and working with an "incredibly conscientious" attitude, treating the home "as if it was their own." This kind of feedback speaks volumes about their commitment to customer care and the high standards they uphold on every job.

Another customer, who experienced a disaster over the Christmas holiday, commended their "prompt response and customer service," stating that the entire process, though never "fun," was made "much less stressful working with 911 Restoration." This is a key aspect of their service: recognizing the emotional toll of property damage and providing a calming, knowledgeable presence to guide clients through the necessary steps. Their ability to work efficiently and with a genuine sense of care has made them a trusted partner for those facing the unexpected.

The scope of their work is broad, covering a range of potential disasters that can affect homes and businesses in North Carolina. Whether the issue is a sudden flood, a fire, or a hidden mold problem, their certified technicians are equipped with the latest tools and training to address the problem effectively. The company's business model is built on being available 24/7, because they understand that disasters don't adhere to a 9-to-5 schedule. This constant availability ensures that they can respond to emergencies as soon as they happen, which is crucial for preventing further damage to a property.

In summary, 911 Restoration of Triad is a general contractor that specializes in turning a negative situation into a positive one. They are more than just a cleanup crew; they are a partner in recovery, offering a full suite of services with a focus on compassionate, customer-centric care. Their strong local presence and commitment to their clients make them an excellent choice for anyone in the Triad region in need of professional restoration services.

911 Restoration of Triad is conveniently located to serve the greater Triad region of North Carolina. Their primary office is situated in Winston-Salem, a central hub for the area, allowing them to dispatch crews efficiently to a wide service area. The company’s address is 450 W Hanes Mill Rd #232, Winston-Salem, NC 27105, USA. This location provides easy access to major roadways, which is essential for a business that prides itself on a rapid response time. For locals, this means that whether you are in Winston-Salem, Greensboro, High Point, or one of the many surrounding communities, a skilled and fully-equipped crew is never too far away. Their ability to quickly reach a disaster scene is often the first step in mitigating damage and protecting a property, making their strategic location a significant advantage. The Triad area, with its blend of urban centers and residential communities, is well-served by this central point of operation, ensuring that help is always available, day or night.

The services provided by 911 Restoration of Triad are comprehensive and designed to address all aspects of property damage. They are experts in disaster recovery and remediation, offering a full range of solutions that go beyond simple cleanup. Their certified technicians are trained in a variety of disciplines, ensuring they can handle complex and multi-faceted restoration projects.

Their service list includes, but is not limited to:

Water Damage Restoration: This is a core service, encompassing everything from minor leaks to major floods. They handle water extraction, drying, dehumidification, and structural repairs to prevent future issues like mold growth. Their team is experienced in dealing with the aftermath of severe weather, burst pipes, and appliance malfunctions.
Fire and Smoke Damage Restoration: After a fire, a property is left with not only structural damage but also smoke and soot residue that can cause permanent damage if not properly addressed. The team at 911 Restoration performs soot and ash removal, odor elimination, and full reconstruction to restore the property to its original condition.
Mold Remediation: Mold can be a serious health risk and a sign of a deeper moisture problem. Their professionals conduct thorough mold inspections to locate all hidden colonies and use advanced techniques to safely remove mold and prevent its return. They also perform structural drying and dehumidifying to address the root cause of the infestation.
Sewage Backup Cleanup: A sewage backup is a biohazard that requires immediate and specialized attention. The company's experts are trained to safely clean, sanitize, and decontaminate affected areas, restoring the property to a safe and habitable state.
Disaster Restoration: They are prepared to handle all types of disasters, from natural events like storms and tornadoes to man-made issues. They provide emergency board-up services, structural repairs, and full-scale reconstruction.
Sanitization Services: In today's world, sanitization and disinfection are more important than ever. The company offers professional sanitization services for both residential and commercial properties to ensure a clean and healthy environment.

911 Restoration of Triad stands out in the local market for a number of key reasons that make them a top choice for restoration services. These features highlight their commitment to excellence, customer care, and professionalism.

Some of their notable features and highlights include:

24/7 Emergency Service: Disasters happen at any time, and their team is always on standby. They guarantee a prompt response to all emergency calls, often arriving on-site within hours to begin the mitigation process. This round-the-clock availability is a cornerstone of their business and a major benefit for local residents.
Certified and Experienced Professionals: The technicians at 911 Restoration are IICRC-certified, meaning they have undergone rigorous training and adhere to the highest industry standards for inspection, cleaning, and restoration. This expertise ensures that every job is done correctly and safely.
A "Fresh Start" Attitude: This is more than just a slogan; it is the company's core philosophy. They don't just restore a property; they aim to provide a new beginning. This positive, empathetic approach helps clients feel supported and confident throughout the entire restoration process.
Direct Insurance Billing: Navigating insurance claims can be a complex and frustrating experience. 911 Restoration of Triad simplifies this process by working directly with all insurance carriers. They assist with documentation and billing, taking a significant burden off the client's shoulders.
Comprehensive Project Management: The company handles the entire restoration from start to finish. This includes everything from the initial damage assessment to the final repairs and reconstruction, providing a seamless and stress-free experience for the property owner.
Local and Community-Focused: As a locally owned and operated business, they are deeply invested in the well-being of the Triad community. They treat their customers not just as clients but as neighbors, and their dedication to quality service is a reflection of their commitment to the region.

For immediate assistance or to inquire about services, you can reach 911 Restoration of Triad using the following information:

Address: 450 W Hanes Mill Rd #232, Winston-Salem, NC 27105, USA

Phone: (336) 579-2501

In conclusion, 911 Restoration of Triad is a highly suitable general contractor for the people of North Carolina's Triad region due to its specialized focus on disaster restoration and its unwavering commitment to customer care. The company’s ability to respond quickly to emergencies, its team of certified professionals, and its comprehensive range of services make it an invaluable resource for anyone facing property damage. The testimonials from real customers consistently praise the team's professionalism, conscientiousness, and friendly approach, which demonstrates a genuine desire to help people during their most challenging times. By handling the entire restoration process, including direct communication with insurance companies, they provide a much-needed sense of control and peace of mind. For those in North Carolina, choosing 911 Restoration of Triad means choosing a local partner dedicated to restoring not only your property but also your sense of security and well-being.

911 Restoration of Triad Services

Water Damage Restoration Service
Carpet cleaning
Fire damage cleanup & repair
Fire damage restoration service available 24/7 for cleaning & restoring your damaged property that has sustained smoke damage or fire damage in a disaster. Includes odor and soot removal.
Flood cleanup
Flood cleanup services in Triad provide comprehensive solutions for addressing flood damage. Our team swiftly removes water, dries affected areas, and performs necessary cleaning and repairs, ensuring your property is restored to a safe and habitable state after a flood event.
Flood restoration
Flooring
Mold cleaning
Mold damage restoration
Mold inspection
Our mold inspection services in Triad involve a thorough evaluation of the property to identify potential mold growth areas. Our certified inspectors use advanced techniques & equipment to detect even hidden mold providing you with a comprehensive assessment & recommendations for remediation.
Mold mitigation
Mold remediation
Mold remediation services in Triad address existing mold growth, ensuring complete removal and prevention of future outbreaks. Our certified technicians use advanced techniques and equipment to safely and effectively eliminate mold, protecting your property and health.
Plumbing
Remodeling
Sewage cleanup
Sewage cleanup in Triad requires specialized expertise to safely remove and disinfect contaminated areas. Our certified technicians use advanced techniques and equipment to thoroughly clean and deodorize, protecting your property and health from hazardous sewage exposure.
Water damage-related cleanup & repair
Water damage-related mold removal
IICRC-certified mold experts will provide a FREE visual inspection to property owners and provide mold remediation that’s guaranteed to pass a mold clearance test.
Water removal
Our water removal services in Triad quickly extract standing water from your property using powerful pumps and vacuums. This crucial first step prevents further damage and facilitates efficient drying, ensuring a safe and timely restoration process for your home or business.
Air Duct Cleaning
Air duct cleaning services in Triad improve indoor air quality by removing dust, allergens, and contaminants from your HVAC system. Our thorough cleaning process ensures a healthier environment for your family or employees by eliminating potential sources of respiratory issues.
Air Ducts
Air Scrubbers
Air Vents
Antimicrobial Application
Antimicrobial application services in Triad involve the use of EPA-approved disinfectants & antimicrobial agents to eliminate and prevent the growth of harmful microorganisms like mold, bacteria & viruses. This crucial step ensures a safe & healthy environment after restoration or remediation.
Attic Insulation Removal
Attic insulation removal services in Triad address contaminated or damaged insulation which can harbor mold, pests, & other hazards. We safely remove & dispose of the old insulation, preparing the space for new high-quality insulation installation to improve energy efficiency & air quality.
Basement Flooding Cleanup
Basement flooding cleanup services in Triad address water intrusion in this vulnerable area. Our experts quickly extract water, dry out the space, and perform necessary repairs, preventing mold growth and structural damage, restoring your basement to a usable condition.
Biohazard Remediation
Biohazard remediation services in Triad involve the proper cleanup & disposal of potentially infectious materials, including sewage. Our team follows strict protocols to safely remove biohazards, disinfect affected areas & prevent the spread of harmful pathogens, protecting your property & health.
Broken Pipe
Burst Pipe
Business Property
Ceiling Leakage
Ceiling Leaks
Commercial Building
Commercial Cleaning
Commercial cleaning is a service that helps businesses and other organizations to maintain a clean and healthy environment for their employees and customers. It involves using specialized equipment and techniques to clean and disinfect a wide range of surfaces, including floors, carpets, and more.
Commercial Property Restoration
Complete Reconstruction
Comprehensive Water Damage Cleanup
Containment Setup
Containment setup services in Triad: creation of a secure and isolated work area during mold remediation or other restoration projects. Our experts use specialized equipment & techniques to contain the affected area, preventing the spread of contaminants and ensuring a safe work environment.
Contaminated Water Removal
Contaminated water removal in Triad addresses water that has been exposed to sewage, chemicals or other hazardous substances. Our technicians use specialized equipment & techniques to extract the contaminated water safely, preventing further contamination & facilitating proper disposal.
Crawl Space Drying
Crawl space drying services in Triad involve the removal of excess moisture and humidity from this often-overlooked area. Our team ensures proper ventilation and drying, preventing mold growth, wood rot, and other issues that can compromise the structural integrity of your property.
Crawl Space Encapsulation
Crawl space encapsulation services in Triad involve sealing & insulating this area to prevent moisture intrusion & improve energy efficiency. Our experts use high-quality materials & techniques to create a vapor barrier, protecting your property from mold growth & structural damage.
Crawl Spaces
Dehumidification
Dehumidification services in Triad control humidity levels after water damage, creating an optimal environment for drying and preventing secondary issues like mold growth. Our experts use industrial-grade dehumidifiers to effectively remove excess moisture from your property.
Dehumidifying And Drying
Disaster Damage
Disaster Relief
Disaster Repair
Disaster Restoration Services
Dryer Vents Cleaned
Emergency Boarding Up
Emergency Relief
Emergency Restoration
Emergency Water
External Damages
Fire Restoration And Smoke Remediation
Flood Cleanup
Flood Mitigation
Flooded Basement
Free Insurance Consultations
Free Visual Inspection For Property Owners Only
Frozen Pipes
HEPA Vacuuming
HEPA vacuuming services in Triad utilize high-efficiency particulate air (HEPA) filtration systems to remove even microscopic particles from surfaces & air. This advanced technique is essential for thorough cleaning & removal of mold spores, dust and other contaminants during restoration projects.
Home Clean
Home Leaks
Home Water Damage
Hour Emergency Water Cleanup
Insurance Claim
Leak Repair
Mold Issues
Mold Remediation
Mold remediation services in Triad address existing mold growth, ensuring complete removal and prevention of future outbreaks. Our certified technicians use advanced techniques and equipment to safely and effectively eliminate mold, protecting your property and health.
Mold Testing
Mold testing services in Triad provide accurate identification and analysis of mold species present in your property. Our experts collect samples and send them to accredited laboratories for detailed testing, enabling us to develop an effective remediation plan tailored to your specific situation.
Natural Disaster
Odor Removal
Odor removal services in Triad eliminate unpleasant smells caused by water damage, mold, or other sources. Our experts use specialized equipment and techniques to neutralize odors at their source, leaving your property fresh and odor-free after the restoration process.
Property Damage
Pump Out
Residential And Commercial
Residential And Commercial Water Restoration
Restoration And Repairs
Restoration Services Available 24/7
Sanitization & deep cleaning
Help prevent the spread of germs on your property during the coronavirus outbreak. Our technicians are professionally trained to sanitize your property, following CDC and EPA protocols.
Sanitization Services & Disinfection Solutions
Sewage Decontamination
Sewage decontamination services in Triad involve the thorough cleaning & disinfection of areas affected by sewage backups or overflows. Our certified technicians use EPA-approved antimicrobial agents to eliminate harmful bacteria, viruses & other pathogens ensuring a safe environment.
Sewage Odor Removal
Sewage odor removal services in Triad address the lingering, unpleasant smells that can persist after a sewage backup. Our technicians use specialized equipment and deodorizing agents to neutralize odors at the source, ensuring your property is left fresh and odor-free.
Sewage Removal
Sewage removal services in Triad address sewage backups or overflows that can occur due to blocked pipes, flooding, or other issues. Our experts quickly remove contaminated water and waste, ensuring thorough cleanup and decontamination to restore your property to a safe, habitable condition.
Sewage Water Extraction
Sewage water extraction in Triad is a crucial step in the sewage cleanup process. Our team uses powerful pumps and vacuums to extract contaminated water, preventing further damage and facilitating effective disinfection and drying of affected areas.
Sewer Backup Cleanup / Sewage Backup Cleanup
Sewer backup cleanup in Triad involves the safe and thorough removal of sewage and contaminated water from your property after a sewer line blockage. Our certified team extracts the sewage, disinfects affected areas, and dries out the space to prevent further damage or health risks.
Smoke Odor Removal
Storm Damages
Structural Damage
Structural Drying
Structural drying services in Triad use advanced equipment to remove moisture from walls, floors, and other building materials after water damage. This crucial step prevents further deterioration and mold growth, ensuring the structural integrity and safety of your property.
Toilet Overflow Cleanup
Toilet overflow cleanup services in Triad address sewage backups that occur when a toilet becomes clogged or overflows. Our experts quickly extract the contaminated water, clean and disinfect the area, and ensure proper drying to restore your bathroom to a safe, usable condition.
Toilet Overflows
Water Damage Restoration
Water damage restoration is a service that helps to repair and restore buildings damaged by water. Our IICRC-certified technicians are trained to handle water damage restoration and will work quickly and efficiently to restore your residential or commercial property to its pre-damaged condition.
Water Extraction
Water Extraction Services
Water Heater Explosion
Water Intrusion
Water Leaks
Water Mitigation
Water Overflow
Water Pipe Burst

Fire Damage Restoration Service
Ceiling Leak Restoration
Fire Damage Reconstruction
Fire damage reconstruction services in Triad provide comprehensive rebuilding and restoration solutions for properties that have sustained significant fire damage. Our experienced contractors handle all aspects of the reconstruction process, from demolition to rebuilding.
Fire Damage Repair
Our fire damage repair services in Triad address the structural and cosmetic damage caused by fires. Our certified technicians assess the extent of the damage and provide comprehensive repairs, including drywall replacement, flooring restoration, and reconstruction services.
Fire Damage Restoration
Fire damage restoration is a service that helps repair and restore buildings and other structures damaged by fire and smoke. Fire and smoke can be devastating, causing significant damage to a building's structure and contents. It is vital to address fire damage as soon as possible.
Fire and Smoke Damage Restoration
Hurricane Damage Restoration
Mold Remediation
Pack-Out Services
Pack-out services in Triad involve the careful removal, cataloging, and secure storage of your undamaged belongings during the fire restoration process. Our team packs and transports your items to our climate-controlled facility, ensuring their protection until your property is ready.
Rain Damage Restoration
Rain Leak Restoration
Smoke Damage Cleanup
Smoke damage cleanup in Triad involves the removal of soot and smoke residues from surfaces, contents, and building materials. Our experts use specialized equipment and techniques to effectively clean and deodorize affected areas, restoring your property to a safe and livable condition.
Soot Removal
Soot removal services in Triad focus on eliminating the black, powdery residue left behind by fires. Our team uses advanced cleaning methods to remove soot from walls, ceilings, floors, and other surfaces, preventing further damage and restoring the appearance of your property.
Structural Cleaning
Structural cleaning services in Triad involve the thorough cleaning of building materials, such as framing, trusses, and insulation, that have been exposed to fire and smoke damage. Our team uses specialized techniques to remove contaminants and prepare the structure
Tarp-Over Services
Tarp-over services in Triad involve the installation of temporary roofing tarps to protect your property from water damage after a fire has compromised the roof. Our technicians securely tarp over damaged areas, ensuring your property remains dry until permanent roof repairs or replacement.
Water Damage Restoration

911 Restoration of Triad Details

Service options
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

911 Restoration of Triad Location

911 Restoration of Triad

North Carolina Forsyth County Winston-Salem West Hanes Mill Road

450 W Hanes Mill Rd #232, Winston-Salem, NC 27105, USA

911 Restoration of Triad Reviews

An average rating of ★5 from 64 user reviews.

watercompanybasementjobmolddryingceilingcabinetsbedroomremediate

★ 5★ 4★ 3★ 2★ 1

We had an 8” lake in our 1000 sq ft finished basement after tropical storm Chantal on 7/6/25. We were absolutely in shock. 911 Restoration of the Triad has been simply fantastic, from start to finish. They got a crew to our an hour after we called, with a crew, ready to go. Maggie, Eric and Cam (we mostly had just Eric and Maggie after the first day) were all phenomenal. Big, big shout-out to them. We could not believe how hard that crew worked, every time they were here, and how incredibly conscientious they were. They truly treated our home as if it was their own, or their mom or grandma's home. I'm sure their speed in getting to our home saved us even more damage from the water in our basement.We sure hope never to need their services again! But we'd recommend 911 Restoration of the Triad to anyone in a position like we were. Thank you thank you thank you!
Jul 30, 2025 · Rachel Heller
Everyone we’ve interacted with so far here has been very friendly and easy to work with. The crew who came out to dry the house was thorough, professional, and knowledgeable. Water damage and repairs are never “fun” but the whole process has been much less stressful working with 911 Restoration. Their prompt response and customer service is especially commendable given our issues came up over the Christmas holiday!
Jan 15, 2025 · Madelyn Mauterer
House burnt down. Major repairs. These guys came in and over performed. My house looks 100% better than before. Fast. Professional. Handled all of my concerns quickly. This was during the COVID-19 shut down and they did everything quickly and professionally. Go with these guys. If I could give them 6 stars then I would.
Aug 25, 2020 · Michael Sullivan
Coming home to a flooded house is a nightmare. 911 Restoration was SO quick in responding, getting to my house, and removing all of the water. Chase Goins was my main point of contact from day 1 through the very end of being completely remodeled. He knew how to handle every question, problem, and concern that I had. I was so thankful for how he really cared about us, their team, and the project as a whole. He took full responsibility and went the extra miles for us. I also was very impressed with their kitchen cabinet installation team, and the flooring installation. Those guys were highly talented and great to work with. There's a lot of trust involved with these kinds of projects, and 911 Restoration earned my trust and made me happy throughout. Be careful not to hire the cheapest people out there because they won't show up as you need them. 911 Restoration helped me work through my insurance and ensured I came out with major upgrades AND extra profit $$$ in my bank account.
Jan 30, 2023 · Stephen Lockwood
Woke up to 2 inches of water in my kitchen and basement back in July, 2020. My insurance company quickly gave me names to contact and certainly hinter that 911 was a great one in their experience. Quickly called them and just as quick they were at my house handling the "mitigation" process. It was major surgery in my kitchen and living room, but coordinated with me how to handle delicate furniture and maintain some livability while everything dried. They even coordinated/negotiated with my insurance company on billing and costs to both come to a satisfactory arrangement.Just outstanding service. As the owner told me he wanted to be the positive in the negative and they were certainly that. Thanks to all!
Nov 20, 2020 · AA Ward