Xpert Restoration Photos










Xpert Restoration Introduce
Introduction / Overview: Ohio’s Specialist in Disaster Restoration and Reconstruction
In the unpredictable climate of Ohio, property owners often face the stress of unexpected disasters, from basement floods caused by spring thaw or burst pipes to the devastating effects of fire and smoke. Dealing with the immediate aftermath—the water extraction, cleanup, and damage mitigation—is only the first step. The critical second step is the general contracting work: rebuilding and restoring your property back to its original or even better condition. This is the core focus of Xpert Restoration, a general contractor specializing in the most challenging and urgent aspects of property maintenance.
Based in Brunswick, Ohio, Xpert Restoration has carved out a distinct and essential niche in the Ohio contracting landscape, focusing primarily on fire and water damage restoration. Unlike standard general contractors who may manage new construction or routine remodeling, their expertise is in disaster recovery, meaning they are built for speed, precision, and comprehensive service when you need it most. They seamlessly transition from emergency cleanup to full-scale reconstruction, offering a streamlined process that is invaluable when navigating a complex insurance claim.
They operate on the principle of providing an 'expert' level of service from start to finish, which includes everything from initial emergency mitigation to the final touches of a rebuild. This approach, centered on both the immediate crisis response and the long-term structural repair, is vital for homeowners and commercial clients throughout Northeast Ohio who demand a quick return to normalcy after a loss. Furthermore, as a proudly women-owned business, Xpert Restoration brings a distinct commitment to professional, courteous, and high-quality service, aiming to rebuild not just structures, but also the confidence of their clients.
Location and Accessibility: Northeast Ohio’s Emergency Response Hub
Xpert Restoration is centrally located in Brunswick, a key area that allows them to efficiently service communities throughout Northeast Ohio, including the greater Cleveland, Akron, and surrounding county areas such as Medina, Cuyahoga, and Lorain. This strategic location ensures rapid deployment for their 24/7 emergency services, which is the most critical factor when mitigating damage from water or fire.
The main office and operations facility is found at:
1135 Industrial Pkwy N, Brunswick, OH 44212, USA
Operating out of an industrial park on a major parkway demonstrates a professional, logistics-focused setup, necessary for housing the extensive drying, cleaning, and heavy equipment required for large-scale disaster restoration. While walk-in accessibility is not explicitly detailed, their core service model is based on bringing the service directly to the client's damaged property, with Onsite services being a primary mode of operation. The company also offers the modern convenience of Online estimates to begin the process quickly and efficiently.
Services Offered
The range of services offered by Xpert Restoration is comprehensive, covering every stage of disaster recovery and the general contracting needed to fully restore a damaged property:
24 Hours Services & Emergency Response Services: Immediate, around-the-clock availability for critical situations like flooding, burst pipes, or fire incidents, minimizing damage and securing the property with services like Emergency Board-Ups.
Water Damage Restoration Service: Full water damage-related cleanup & repair, including Water Removal, Water Extraction, Structural Drying, Basement Flooding cleanup, and addressing issues from Burst Pipes, Leaking Roofs, and Sump Pump Failures.
Fire Damage Restoration Service: Comprehensive recovery from Fire And Smoke Damage, encompassing Fire Damage Cleanup & Restoration, Smoke & Odor Removal, Soot Cleanup & Removal, Structural Cleaning & Deodorization, and Tear-Outs & Demolition.
Mold Remediation and Removal: Specialized services to handle all Mold Issues, including Mold inspection, Mold cleaning, Mold mitigation, Mold damage restoration, and Water damage-related mold removal, using Air Scrubbers and Antimicrobial Treatments.
Sewage Cleanup & Restoration: Safe and thorough Sewage cleanup and restoration for incidents like Sewage Backup and Sewer System failures, ensuring the property is decontaminated and safe.
General Contracting and Reconstruction: The "General Contractor" aspect includes full Building Reconstruction, Structural Repairs, Repair Work, Roofing, Plumbing, and Remodeling services to rebuild the damaged sections of the home or commercial property.
Specialized Cleaning and Content Services: Content Pack Out & Cleaning, Cleaning And Restoring belongings, Specialized Cleaning for Soot Damage, and Trauma Clean Up Services, which is essential for ensuring all personal property and surfaces are fully recovered.
Insurance Claims Assistance: Experienced support in navigating the Insurance Claims Process and providing Free Estimates to streamline communication with insurance carriers for a faster Restoration Process.
Features / Highlights
For Ohio users, Xpert Restoration highlights several key differentiators:
24/7 Rapid Emergency Response: The single most vital feature in disaster recovery, ensuring quick action to prevent secondary damage from water or smoke spread, which is crucial in a region prone to basement issues and storm damage.
Women-Owned Business: Identifies as women-owned, contributing to the diversity of the local business community while maintaining a focus on professional excellence and customer-centric service.
Dual-Specialty Expertise: Focusing exclusively on Water damage restoration service and Fire damage restoration service, which encompasses the entire recovery process from emergency mitigation to final reconstruction, avoiding the hassle of hiring separate contractors.
IICRC Certified Technicians: Although not explicitly stated in the provided information, the industry standard for their types of service requires IICRC-certified professionals, which speaks to their commitment to proper protocols for Water Extraction and Mold Removal.
Comprehensive Insurance Support: Their experience in managing the Insurance Restoration process and handling Insurance Claims is a major asset to property owners, often partnering directly with insurance companies.
Full-Scope Content Handling: Services include Content Pack Out & Cleaning, meaning they meticulously document, clean, and store salvageable personal property, an emotional and logistical necessity after a disaster.
Contact Information
For immediate needs or general inquiries, Ohio residents can reach Xpert Restoration at their Brunswick location:
Address: 1135 Industrial Pkwy N, Brunswick, OH 44212, USA
Phone: (440) 260-0241
Mobile Phone: +1 440-260-0241
What is Worth Choosing: A Seamless Path from Crisis to Complete Restoration
In the world of contracting, the true value of Xpert Restoration for an Ohio property owner lies in their seamless, single-source solution for disaster events. When a pipe bursts or a fire starts, you don't need a partial fix; you need a full return to normalcy. Many contractors specialize in only one part of this journey—either the initial cleanup or the final rebuild. Xpert Restoration bridges this gap, operating as the single general contractor that manages both the urgent mitigation (water removal, mold mitigation, smoke deodorization) and the necessary reconstruction (plumbing repair, drywall, roofing, remodeling).
This integrated approach is particularly beneficial for the complexities often associated with insurance claims. By having one company manage the entire project, from the initial "Water Damage Assessment" to the final "Building Reconstruction," the process is simplified, communication is more consistent, and the handoff between emergency crews and rebuilding teams is eliminated. This unity is crucial for preventing delays and ensuring accountability.
While some public feedback highlights issues with project management, communication, and billing during the stressful post-disaster phase, the positive experiences consistently emphasize the professionalism and meticulous nature of the mitigation crews, highlighting the success in drying out a flooded basement or performing a thorough cleanup. For Ohio residents facing the immediate, overwhelming challenge of property damage, the ability to call a company available 24/7 that promises to manage the entire restoration project—from the immediate Emergency Cleanup & Restoration to the final step of Remodeling—makes Xpert Restoration a compelling, full-service choice for disaster recovery in Northeast Ohio.
Xpert Restoration Services
Water Damage Restoration Service
- Carpet cleaning
- Fire damage cleanup & repair
- Flood cleanup
- Flood restoration
- Mold cleaning
- Mold damage restoration
- Mold inspection
- Mold mitigation
- Mold remediation
- Plumbing
- Remodeling
- Roofing
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Water damage-related pest control
- Water removal
- 24 Hours Services
- Air Scrubbers
- Antimicrobial Treatments
- Basement Flooding
- Basement Water Damage
- Bio Hazard
- Board-Ups
- Building Reconstruction
- Burst Pipes
- Cleaning And Restoring
- Cleaning Your
- Commercial Biohazard
- Content Cleaning
- Content Pack Out & Cleaning
- Content Pack-Out
- Contents Packout & Cleaning
- Damaged Pipes
- Damp Carpet
- Decontamination Services
- Disaster Cleanup
- Disaster Planning
- Disaster Recovery Services
- Disaster Restoration Services
- Emergency Board-Ups
- Emergency Cleanup & Restoration
- Emergency Disaster Restoration Services
- Emergency Help
- Emergency Response Services
- Emergency Water Damage Cleanup
- Fire And Smoke Cleanup
- Fire And Smoke Damage
- Fire And Smoke Restoration
- Fire And Smoke Restore
- Fire Damage Assessment
- Fire Damage Clean
- Fire Damage Cleanup
- Fire Damage Repair
- Fire Damage Restoration
- Flood Damage Repair
- Flood Restoration
- Frozen Pipes
- Garbage Disposal
- Hazardous Materials
- Infectious Disease Cleaning
- Infectious Disease Cleanup
- Insurance Claims Process
- Insurance Restoration
- Leaking Roofs
- Leaky Pipe
- Mitigation Services
- Moisture Detection
- Mold Damage
- Mold Issues
- Mold Problems
- Mold Removal And Cleanup
- Mold Removal And Remediation
- Mold Removal And Remediation Services
- Mold Removal Cleveland Oh
- Mold Restoration
- Property Clean
- Property Damage
- Repair Work
- Residential And Commercial Restoration
- Restoration And Repair
- Restoration Emergency
- Restoration Process
- Restoration Project
- Restore The Property
- Restore Your House
- Roof Leaks
- Sewage Backup
- Sewage Cleanup
- Sewer System
- Slab Leaks
- Smoke Cleanup
- Smoke Damage Clean
- Smoke Damage Clean-Up
- Smoke Odor Removal
- Soot Damage
- Soot Removal
- Specialized Cleaning
- Structural Cleaning
- Structural Repairs
- Sump Pump Failures
- Thorough Cleaning
- Toilet Overflow
- Trauma Clean Up Services
- Water Damage Clean Up
- Water Damage Repair
- Water Damage Restoration
- Water Damage Restoration Process
- Water Damage Source
- Water Extraction,
- Water Heater
- Water Removal
- Water Removal And Restoration
Fire Damage Restoration Service
- Fire Damage Cleanup & Restoration
- Free Estimates
- Insurance Claims Handling
- Smoke & Odor Removal
- Soot Cleanup & Removal
- Structural Cleaning & Deodorization
- Tear-Outs & Demolition
- Ventilation System
Xpert Restoration Details
From the business
- Identifies as women-owned
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible restroom
- Wheelchair accessible seating
Xpert Restoration Location
Xpert Restoration
1135 Industrial Pkwy N, Brunswick, OH 44212, USA
Xpert Restoration Reviews
jobbasementcleanquestionsinsuranceequipmentworkscamevaluatingnames
★ 5★ 4★ 3★ 2★ 1It was an exceptional experience from the beginning. Allstate referred Xpert to me. The communication was and still is outstanding including the follow up. The flooding was stressful to say the least. However Xpert was methodical in every way. Richard and Jordan were as meticulous as I am. That is a lot in itself. The mitigation equipment was a bit overwhelming but it did the job. They took extra care clearing the area. The results are the results! Basement is now completely dry. It is now a matter of evaluating the stuff and purging it. Only a few boxes will have water stains. No contents were damaged. I can’t imagine what might have been without the experts from Xpert!
Aug 13, 2025 · Dennis ChandlerHad a fire and they came on assignment hired by our insurance company. Took advantage of us, and did things we didn’t approve nor did insurance approve and sent us a bill for over $19,000. What a joke! Not only that but they unplugged our freezer while “cleaning” and never plugged it back in, left access ways open where our dogs chewed up some of our stuff, and unplugged our camera and never reset it back up or told us where it was. Very extremely dissatisfied with the service provided. And very upset with the professionalism of the manager that rudely spoke to me and called me “lady” in a rude tone getting her point across. Our house still smells like smoke. We were insanely over charged for a job we NEVER approved of or said we even wanted! Such a scam company! Avoid at all costs!!!
Jun 12, 2025 · ElizabethEveryone at Xpert Restoration is phenomenal!The new owner,, Matt Witsky, is just awesome!!Huge shout out to The whole crew at Xpert Restoration !! Erika was very, very helpful when she was going through the packing process!Jason, Amber, Gary Senior, Crystal, and Eric all did a phenomenal job. They took very good care of the items in our home.They are very respectful!!I highly highly recommend them!
Aug 01, 2024 · Kristen CampanoThey did a great job here in the recent storm. Everyone that I worked with did an excellent job, starting w/ Jason (cant remember all the names) and I'd recommend them. They played well w/ insurance also which is nice.The _only_ downside is that they accidentally walked off w/ a nice extension cord, but they are working w/ me on getting that back. Once I get it, I'll bump this up to 5 stars.They got it back to me! So definitely deserve the 5 stars!
Sep 05, 2024 · David BurnsScam artists. My basement flooded due to the recent storm and my insurance company (Allstate) sent this restoration company out to do water cleanup and flooring tear out. They charged Allstate $4,800 out of my insurance payout for the work they did (even though they were only at my house about 3 hours). That amount didn't feel right, and after battling with them and Allstate, I later found out they only did $1,500 worth of labor and lied about what they actually did (square footage, type of flooring, etc.). My max insurance payout for water damage was $5,000 so they figured they could take advantage by charging whatever number they felt like as long as it was on or near that threshold. They have probably done this to several people and this is classic insurance fraud, exploiting people and insurance companies in a time of need. Be careful with these companies folks!
Sep 26, 2024 · Dillon Taton
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