Whalen Restoration Services Inc. Photos










Whalen Restoration Services Inc. Introduce
Introduction / Overview: Cape Cod’s Single-Source Solution for Restoration and Reconstruction
For residents and commercial property owners across Cape Cod and Southeastern Massachusetts, protecting your investment against the unpredictable forces of nature—from winter storms and flooding to accidental fires—requires a partner who can respond instantly and restore completely. **Whalen Restoration Services Inc.** stands as Cape Cod’s premier residential and commercial restoration company, offering a comprehensive, end-to-end service that goes far beyond simple cleanup. Since its founding in 1986 by Bill and Lisa Whalen, this family-owned business has specialized in integrating 24/7 emergency response with high-quality general contracting, making them a single-source solution for disaster recovery and renovation.
In the event of water damage from a burst pipe, severe smoke damage from a kitchen fire, or even sewage overflow, Whalen is the critical first call. They deliver immediate emergency remediation services—water extraction, structural stabilization, and drying—which are vital for mitigating secondary issues like mold. But what truly sets Whalen Restoration Services apart from typical emergency response companies is their certified construction capability. They seamlessly transition from mitigation to General Contracting and post-disaster reconstruction. This means one trusted team handles every phase: from ripping out damaged materials to coordinating the final coat of paint, installing new cabinets, and laying the flooring.
Their deep-rooted presence on Cape Cod means they understand the unique structural and aesthetic requirements of Massachusetts homes. They employ industry expertise combined with a commitment to customer service, treating every home and family as if it were their own. They hold the necessary Home Improvement and Construction Supervisor licenses in the Commonwealth of Massachusetts and provide a two-year guarantee of workmanship, offering local property owners unmatched peace of mind during highly stressful events.
Location and Accessibility: A Local Hub in South Dennis, MA
Whalen Restoration Services Inc. is centrally located in South Dennis, Massachusetts, positioning them perfectly to provide rapid emergency services across the entire Cape Cod region and beyond. Their local commitment ensures they are always equipped and ready to respond quickly, a critical requirement for emergency water and fire damage situations where every minute counts.
Their central office is located at:
22 American Way, South Dennis, MA 02660, USA
As a customer-oriented company, Whalen Restoration ensures their facility is accessible to all clients. They provide both a wheelchair accessible entrance and a wheelchair accessible parking lot. While their teams operate primarily on-site at residential and commercial properties, this South Dennis location serves as the operational center for project managers like Glenn Souza, where they handle detailed planning, material coordination, content storage services, and insurance billing. This local base reinforces their dedication to the Cape Cod community, ensuring quick response times (often within one hour for emergency calls) and dependable service.
Extensive Services Offered: From Biohazard Cleanup to Complete Remodeling
Whalen Restoration Services offers a specialized and expansive list of services that cover all aspects of property damage, cleanup, and complete home upgrades.
Their comprehensive range of services includes:
- 24 Hour Emergency Services: Immediate Emergency Response Services for water leaks, burst pipes, floods, fire, and sewage overflow cleanup.
- Water Damage Restoration: Emergency Water Damage Clean Up, water extraction, drying & dehumidifying, flood restoration, and water damage-related cleanup & repair.
- Fire & Smoke Damage Restoration: Fire Damage Cleanup, smoke restoration, soot and smoke damage cleaning, soot, smoke, and odor removal (using ozone treatments), and Contents Restoration.
- Construction and Reconstruction: Full Restoration, Structural Repairs, Post-Disaster Reconstruction, Complete Rebuilds, Home Design, and Whole House Renovation & Restoration.
- General Remodeling and Upgrades: Renovation & Remodeling, Kitchen Remodeling, Bathroom Remodeling, Basement Finishing, Roofing, Siding Installation, Flooring, and Drywall Repairs.
- Mold and Environmental Services: Mold Remediation, mold inspection, water damage-related mold removal, and COVID-19 Cleanup and Decontamination Services.
- Specialty Cleaning and Biohazard: Trauma & Crime Scene Cleaning, Biohazard Cleanup Services, Hoarding Cleaning & Decontamination, Sewage Overflow Cleanup, and Art Restoration.
Key Features / Highlights: The Whalen Advantage
The experience of working with Whalen Restoration Services Inc. is defined by their unique features that provide unmatched value to Massachusetts clients:
- Seamless Restoration to Reconstruction: As a certified General Contractor, Whalen provides a truly single-source solution, handling the entire process from emergency damage removal to the final coat of paint and complete interior & exterior remodeling, ensuring swift job completion and consistent quality.
- Dedicated Project Management and Communication: Project Managers, such as Glenn Souza, are praised for working "tirelessly with our insurance adjuster," being "always available," and keeping clients "up to date every step of the way," removing the burden of coordination from the homeowner.
- Compassionate and Professional Crews: Employees are recognized for being an amazing "team" who work well together and treat the customer's home and family with respect. They are professional, on point, and keep things tidy while working, even during difficult sewage cleanup jobs.
- Expert Insurance Restoration Knowledge: They are leaders in the insurance restoration industry, guaranteeing to agree with the agent, adjuster, and homeowner on the price and scope of the estimate before initiating work (beyond emergency services), and providing complete job documentation and verification.
- Deep Specialization in Contents and Art: They offer specialized Contents Packing and Storage Services, as well as meticulous Art Restoration to save precious artwork, photographs, and documents damaged by fire or water, going beyond structural work to restore sentimental value.
Contact Information: Immediate Help is Available 24/7
When facing property damage in Massachusetts, immediate action is crucial. Whalen Restoration Services is dedicated to providing emergency support 24 hours a day, 7 days a week, 365 days a year, with a promise to respond to all emergency calls within one hour.
Address: 22 American Way, South Dennis, MA 02660, USA
Emergency and Primary Phone: (508) 760-1911
For less urgent renovation or remodeling inquiries, and for contacting the main office during business hours (Monday - Friday, 8:00am to 5:00pm), the primary phone number remains the same. Do not hesitate to use the phone for any property damage emergency.
What is Worth Choosing: Quality Guaranteed and Worry-Free Recovery
For Massachusetts property owners, the value of choosing Whalen Restoration Services Inc. as your General Contractor centers on the promise of worry-free recovery and quality that is guaranteed for two years. This is not simply a construction company; it is a specialized disaster recovery firm whose restoration techniques are designed to accelerate the project towards a quick and satisfying completion, regardless of the damage size.
The ability to handle every phase, from the most difficult initial cleanup (like sewage overflow or trauma clean-up) to the complete Post-Disaster Reconstruction, is a tremendous advantage. It removes the stress of dealing with multiple vendors and ensures the entire renovation, from drywall repairs to the final finish work, is of superior quality—often leaving the space "even better than before." The commitment of their project managers to work tirelessly with insurance adjusters and ensure the client receives the necessary funds demonstrates their strong dedication to the property owner's best interest. Whether you are dealing with a flood in a seasonal Cape home or require a Whole House Renovation, Whalen Restoration Services delivers unmatched expertise, compassionate service, and guaranteed results, making them the premier choice for restoration and general contracting across the Commonwealth. They truly are there to help when Massachusetts residents need them most.
Whalen Restoration Services Inc. Services
Fire Damage Restoration Service
- Flooring
- Mold inspection
- Painting
- Plumbing
- Remodeling
- Roofing
- Sewage cleanup
- Water damage-related cleanup & repair
- Water damage-related mold removal
- Art Restoration
- Basement Finishing
- Biohazard Cleanup Services
- Burst Pipe
- COVID Sanitizing
- COVID-19 Cleanup
- Carpet And Upholstery Cleaner
- Carpet Cleaning
- Cleaning And Sanitizing
- Cleaning And Sanitizing Services
- Commercial Construction
- Commercial Property
- Commercial Property Restoration
- Commercial Restoration
- Complete Demolition
- Complete Property Restoration And Reconstruction
- Complete Rebuild
- Content Storage Services
- Contents Packing
- Contents Restoration
- Contractors Repair
- Covid-19 Cleanup
- Decontamination Services
- Demolition & Debris Removal
- Disaster Recovery
- Disaster Relief
- Disaster Restoration
- Disinfection Services
- Dry Ice Blasting
- Drying & Dehumidifying
- Drywall Repairs
- Emergency Board Up Services
- Emergency Cleanup
- Emergency Response Services
- Emergency Restoration Services
- Emergency Water Damage Clean Up
- Fire Damage Cleanup
- Flood Damage Assessment
- Flood Restoration
- Flooded Basements
- Flooded Home
- Full Restoration
- General Contracting
- Hoarding Cleaning
- Hoarding Cleaning & Decontamination
- Hoarding Cleanup
- Home Design
- Home Upgrades
- Hour Emergency Services
- House Renovation & Restoration
- Insurance Restoration
- Mold Problems
- Mold Remediation
- Moving And Storage Services
- Natural Disaster Restoration
- Odor Elimination
- Ozone Treatments
- Post-Disaster Reconstruction
- Premier Restoration
- Property Damage
- Renovation & Remodeling
- Residential And Commercial Services
- Sewage Overflow Cleanup
- Siding Installation
- Smoke Damage
- Smoke Damage Cleaning
- Smoke Restoration
- Soot And Smoke Damage
- Soot Cleaning
- Soot Damage Cleaning
- Soot Damage Restoration
- Soot, Smoke, And Odor Removal
- Specialty Cleaning Services
- Structural Damage
- Structural Repairs
- Structural Restoration
- Structural Stabilization
- Surface Cleaning
- Tile Installation
- Toilet Overflow
- Trauma & Crime Scene Cleaning
- Water Extraction
- Water Leaks
- Water Remediation
- Whole House Renovation
- Wildlife Damage Repair
- Wildlife Damage Restoration
Whalen Restoration Services Inc. Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Whalen Restoration Services Inc. Location
Whalen Restoration Services Inc.
22 American Way, South Dennis, MA 02660, USA
Whalen Restoration Services Inc. Reviews
cleanhomebasementjobwater damageleakqualityremediationmanagementsheetrock
★ 5★ 4★ 3★ 2★ 1Last summer we had an unfortunate water leak from our refrigerator that was unnoticed for some time. I contacted Whalen early afternoon and within a few hours Glenn Souza came to assess the situation and quickly got emergency remediation services over to rip up the wet wood and dry wall and brought over dehumidifier and high power fans to dry everything out. Over the next several months Glenn worked tirelessly with our insurance adjuster to get us the amount of money needed for the repairs and renovations. Glenn was always there to answer all my questions (and I had a lot!!) he was always available pretty quickly whenever I needed him and kept me up to date every step of the way! He worked seamlessly with the outside vendors to ensure everything ran smoothly. The renovations officially began end of January 2024 and took exactly two months to complete. Chuck and the other workers did a very thorough job making our entire first floor look even better than before! From paint to flooring to cabinets and finish work, satisfied is an understatement! We are so incredibly happy with the work that Whalen did and I am so grateful for the attention and guidance we had from Glenn every step of the way! I will 100% recommend Whalen Restoration Services to anyone!
Apr 13, 2024 · Chelsea ForgeronOur septic backed up and it made one heck of a mess. Whalen's showed up the next day (we had to repair the septic first) and have been amazing! We were fortunate to have Carlos and Tony at our house to do the clean-up. These two are a team, they work so well together to get the job done. This type of work is not easy, I have so much respect for them. I hope we don't have another septic issue, but if we do, we know who to call. This company deserves nothing short of 5 stars. I'm so impressed that I'm writing this review while they are still cleaning up. I will send a follow up. Thanks all!
Aug 06, 2025 · Catie AllenWe used Whalen 7 years ago when we had a small fire and were very happy then with the people and services provided. We used them again recently for water damage from a broken hot water tank. Once again, the cleanup and resoration folks were really good, the work was done on time and at the cost quoted. Whalen worked with our insurance company to help us file the necessary claims. They also brought in an independent dry cleaner and mover to facilitate the work. I want to commend them as well for doing this job without a lot of supervision as I was unavailable for much of the time. Thanks Whalen for a job well done.
Feb 11, 2025 · Gary SorkinIn August of 2023 I experienced a major electrical fire. Bill Whalen showed immediately after the fire with he and his crew providing emergency clean-up services.Throughout the following year Bill and his crew with professionalism,attentiveness, and efficiency restored the interior of my home to a level I could never have imagined.The entire house was gutted and totally rebuilt with new plumbing, wiring, insulation, flooring, new windows and a beautiful new bathroom, all while adhering to a budget and time constraints using the highest quality of materials and workmanship.Thank you Bill, Jose, and everyone who participated in the resulting extraordinary restoration for your attentiveness and care.From the bottom of my heart,Cheryl Matteson
Mar 20, 2025 · Cheryl MattesonAfter having Bill and his team fix water damage from a burst pipe, I did not hesitate to call them when I had a second leak 10 months later - a leaky toilet above my kitchen. As always, the Whalen team was quick to come over and get the leak fixed and also to get the damage removed. Within a few weeks my kitchen was repaired and you would never know that I ever had a problem. The Whalen team was responsive and I always was kept up to date on the status on when someone would be coming to the house. The team was professional and a pleasure to work with.
Jan 30, 2024 · Dan Soble
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