Utopia Restoration LLC Photos










Utopia Restoration LLC Introduce
When disaster strikes your home or business in the New York region—whether it is a sudden flood, a hidden mold issue, or the aftermath of smoke damage—you need a reliable, professional, and swift response. For homeowners and property managers in the Hudson Valley and surrounding New York areas, selecting a general contractor that specializes in both immediate emergency restoration and comprehensive cleanup and repair is paramount. That’s where Utopia Restoration LLC steps in, providing essential services from their Newburgh, NY base.
Utopia Restoration LLC distinguishes itself not just as a contractor, but as a full-service building restoration and environmental health company. They are particularly recognized for their expertise in handling sensitive and time-critical situations such as water damage and mold contamination, often going hand-in-hand with general restoration and handyman services needed to return a property to its original or improved state. Operating with a customer-first philosophy, they ensure clear communication and an efficient, effective execution of every project, from the initial emergency call to the final cleanup.
The scope of their work covers critical building restoration and environmental issues, making them a crucial resource for any New York property owner facing unexpected damage. As a company with IICRC and NYS certifications, clients can be confident in the high standards and professional protocols used on every job. Their experience and commitment to going above and beyond the expected scope of work, as highlighted in customer testimonials, establish them as a trusted partner in property recovery and maintenance in Newburgh, NY, and the surrounding communities.
Location and Accessibility
Utopia Restoration LLC is centrally located to serve the needs of the Hudson Valley and nearby New York communities. Their primary office is based in Newburgh, a strategic position for rapid deployment to handle emergency service calls across a broad area. Being locally situated helps them to provide fast, 24/7 emergency response services, which is critical when dealing with progressive damage from water or mold.
The address for Utopia Restoration LLC is:
4 Gunsch Estate Dr, Newburgh, NY 12550, USA
The facility demonstrates a commitment to serving all members of the community, offering accessibility features such as a wheelchair-accessible parking lot. This attention to detail reflects the company's broader commitment to professionalism and client care in all their operations. For residents of Newburgh, Orange County, and the greater New York region, their local presence means not only a quick response time but also a contractor deeply familiar with local building codes, climate-related restoration challenges, and insurance claim processes specific to New York State.
Services Offered
Utopia Restoration LLC offers a comprehensive suite of services that cover emergency response, specialized damage remediation, and general contracting work. Their offerings are divided into several key areas, allowing them to manage a project from initial damage mitigation through final structural repair.
Primary Restoration and Environmental Services:
- Water Damage Restoration (24/7 Emergency Service)
- Flood and Sewage Cleanup and Restoration
- Mold Damage Restoration, Mitigation, and Remediation
- Applied Microbial Remediation
- Applied Structural Drying
- Fire & Smoke Restoration
- Odor Removal / Odor Control Services
- Damage Inspections
- Water Damage-Related Cleanup & Repair
- Water Damage-Related Mold Removal
General Contracting and Home Improvement Services:
- General Home Restoration Clean Up & Handyman Services
- General Cleanup and Restoration Clean Up
- General Handyman Services
- Home Improvement Projects
- General Demolition and Clean Up
- Wet and Drywall Removal
- Ceiling Tile Removal
- Pressure Washing
- Junk Removal
The company’s ability to manage both the initial, critical damage cleanup and the subsequent construction/repair work eliminates the need for clients to coordinate multiple contractors. This holistic approach is highly valued by New York homeowners, especially when dealing with complex insurance claims related to flood, fire, or mold. They are prepared to handle the entire lifecycle of a restoration project, ensuring consistency and quality control from start to finish.
Features / Highlights
The decision to choose a contractor for restoration or home improvement is often based on credibility, availability, and specific competencies. Utopia Restoration LLC presents several key features that set them apart in the New York general contracting market:
- 24/7 Emergency Response: Recognizing that disasters do not adhere to a 9-to-5 schedule, they offer 24-hour emergency water damage and mold services, ensuring rapid response when it is needed most. As they state, "A very small flood can cause huge problems down the line if not quickly and properly restored."
- Certified Expertise: The company and its technicians hold multiple high-level, industry-recognized certifications, including being a NYS Mold Remediation Certified Firm, and having IICRC Certifications in Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire & Smoke Restoration (FSRT), Odor Control (OCT), and Applied Microbial Remediation Technician (AMRT).
- Insurance Claim Support: They have experience working directly with homeowners' insurance claims, including knowledge in New York State Subrogation, which helps streamline the financial and administrative burden on the property owner.
- General Contracting Capabilities: Beyond initial cleanup, they are equipped to handle the reconstruction and general home improvement services required post-restoration, providing a single point of contact for the entire process.
- Commitment to Detail and Quality: Customer feedback highlights the owner’s dedication to being an "absolute perfectionist," ensuring high levels of client satisfaction. This includes thoroughness in environmental cleanup and attention to detail in subsequent repair work.
- Inclusivity and Community Focus: The business identifies as Women-Owned and is recognized for being LGBTQ+ friendly and a Transgender safespace, emphasizing an inclusive and respectful service environment for all New York residents.
- EPA Certification: They hold an EPA Lead Safety for Renovation, Repair & Painting (RRP) certification, ensuring that work on older New York properties is conducted safely and in compliance with lead-safe work practices.
Contact Information
Reaching Utopia Restoration LLC is simple, especially during an emergency, thanks to their dedicated emergency line.
Address: 4 Gunsch Estate Dr, Newburgh, NY 12550, USA
Phone (24/7 Emergency Line): (845) 564-2349
They maintain a continuous 24/7 schedule for emergency response, underscoring their readiness to address urgent restoration needs at any hour, any day of the week.
What is Worth Choosing
Choosing Utopia Restoration LLC for your contracting, cleanup, or emergency restoration needs in the New York area is a decision based on certified expertise, comprehensive service, and a strong local reputation for integrity. In the specialized field of water damage and mold remediation, certification is not merely a formality—it is a guarantee of quality and compliance with rigorous industry standards. Utopia Restoration LLC’s extensive list of certifications, particularly from the IICRC and the New York State Department of Labor (NYS DOL) for mold remediation, demonstrates that their technicians are trained in the latest, most effective protocols for safely and thoroughly addressing property damage.
For New York homeowners, especially those dealing with the unexpected stress of a flood or a hidden microbial issue, the 24/7 emergency availability is a lifesaver. The ability to get a trained, certified professional onsite immediately can dramatically limit secondary damage and reduce overall repair costs. As noted by one new homeowner in a review, their team was "very knowledgeable, informative and had great communication throughout the whole process," even accommodating a service call over a holiday weekend, which speaks volumes about their dedication.
Furthermore, their dual capability as a building restoration service and a general contractor means they can handle the initial emergency cleanup (water removal, structural drying, mold mitigation) and follow through with the necessary repairs (drywall replacement, painting, general handyman work). This integrated approach simplifies a complex process for the client, ensuring the entire job meets the high standards of an "absolute perfectionist" owner. By combining specialized environmental health services with general home restoration, Utopia Restoration LLC provides a unique and valuable service model, making them the preferred choice for property owners throughout Newburgh and the surrounding New York region seeking professional, reliable, and thorough service. Their focus on professionalism, client communication, and complete satisfaction ensures your property recovery is handled effectively and with peace of mind.
Utopia Restoration LLC Services
Water Damage Restoration Service
- Flood cleanup
Pricing depends on size and how long a job takes. We will also work with your insurance company on covered losses. Many times, if there is a actual fire, there is also a water damage left over from the fire department which would need to be dried as well.
- Flood restoration
Pricing depends on size and how long a job takes. We will also work with your insurance company on covered losses. Many times, if there is a actual fire, there is also a water damage left over from the fire department which would need to be dried as well.
- Mold cleaning
We can come out and check your situation but we would recommend that you hire an mold assessor that will write a remediation plan for us to follow to ensure that the mold has been properly treated.
- Mold damage restoration
We can come out and check your situation but we would recommend that you hire an mold assessor that will write a remediation plan for us to follow to ensure that the mold has been properly treated.
- Mold mitigation
Service dependent on scope of work.
- Mold remediation
We can come out and check your situation but we would recommend that you hire an mold assessor that will write a remediation plan for us to follow to ensure that the mold has been properly treated.
- Sewage cleanup
Pricing depends on the scope of the loss. We are willing to do direct pay ir work with you through your insurance company.
- Water damage-related cleanup & repair
Pricing depends on size and how long a job takes. We will also work with your insurance company on covered losses. Many times, if there is a actual fire, there is also a water damage left over from the fire department which would need to be dried as well.
- Water damage-related mold removal
We will follow the report outlined by the NYS Certified Mold Assessor to successfully remove and treat the mold to get a passing clearance from the Assessor. If changes to the scope need to be made, you will be notified.
- Water removal
We will remove water from a flooded area.
- 24 / 7 Emergency Response
- 24 Hour Emergency Service
Open 24 Hours a Day, 7 Days a Week, Ready to respond to your loss.
- 24 Hour Emergency Service Charge
Prices dependent on the scope of the work.
- 24 Hour Emergency Water Damage
Prices dependent on the scope of the work.
- 24/7 Emergency Response
Open 24 Hours a Day, 7 Days a Week, Ready to respond to your loss
- 24/7 Emergency Water Damage
Prices dependent on the scope of the work.
- After Hours Emergency Service
If your loss is late at night, there is a after hours emergency service charge that is added to insurance claims.
- Applied Microbial Remediation
We are NYS certified mold remediators and can come out to remediate mold and water damage issues.
- Applied Structural Drying
- Ceiling Tile Removal
Prices dependent on the scope of the work.
- Certified Mold Remediation
Service prices are dependent on the scope of the work.
- Clean Up
- Cleaning & Restoration
- Damage Inspections
- Debris Cleanup
- Drywall Removal
Prices dependent on the scope of the work.
- Emergency Response
We are available for an emergency 24/7. Please call 845-564-2349.
- Emergency Restoration Services
Prices dependent on the scope of the work.
- Emergency Service Calls
If you would like us to respond immediately or within 4 hours an emergency service call is added for daytime hours and there is one for after hours. If the job is private pay There is much more flexibility. Service calls are industry standard.
- Emergency Water Damage
Prices dependent on the scope of the work. We will also work with your insurance company tonhelp you through the process
- Emergency Water Damage Restoration
We are an IICRC Certified Firm as well as Certified through the NYS DOL, we are also an EPA Lead Safe Firm with Subrogation Certification.
- Fire & Smoke Restoration
- Flood
Prices dependent on the scope of the work.
- Flood/Water Damage
- General Cleanup
- General Demolition and Clean Up
Price depends on the scope of the work.
- General Handyman
- General Home Restoration
Prices dependent on the scope of the work.
- General Home Restoration Clean Up & Handyman Services
Prices dependent on the scope of the work.
- Handyman Services
Prices depend on the scope of the work to be done.
- Home Improvement
- Home Mold Remediation
Residential Mold Remediation Services performed by a NYS Certifird Firm and certified technicians.
- Home Restoration
Water Damage Restoration Services. We will handle insurance claims as well as private pay situations. Prices on water damages depend on the extent of the damages. We can also do some general handyman work, mold remediation odor control and fire damage restoration.
- Home Water Damage
Prices depend on the size of the scope of work.
- Homeowners Insurance
We do not offer insurance but we can help guide you through the claim process.
- Homeowners Insurance Claim
We work with all insurance companies and can help guide you through the claim process. The pricing of jobs is dependent on the scope of the work.
- Hour Emergency Water Damage Services
- IICRC Applied Microbial Remediation Technician
- IICRC Restoration Certification
We are an IICRC Certified Firm and our staff has IICRC Certifications.
- Insurance Claim
All jobs are different but we work with all insurance companies and will do our very best to help you through the claim process.
- Junk Removal
- Mold And Water Damage
Prices dependent on the scope of the work. We are a NYS Certified mold remediation firm and our techs are also certified.
- Mold Containment
Prices dependent on the scope of the work.
- Mold Damage / Remediation
Residential / Commercial Mold Remediation Services performed by a NYS Certifird Firm and certified technicians.
- Mold Damage Cleanup
- Mold Damage Restoration/Remediation
- Mold Growing
Prices for treatment depend on the scope of the work.
- Mold Issue
We are NYS certified mold remediators and can come out to remediate mold and water damage issues.
- Mold Mitigation
- Mold Remediation Services
We are NYS certified mold remediators and can come out to remediate mold and water damage issues.
- Mold Remediation Work
Prices dependent on the scope of the work.
- Mold Removal
Residential / Commercial Mold Remediation Services performed by a NYS Certifird Firm and certified technicians.
- Mold Removal Service
- NYS DOL Mold Remediator Certification
- Odor Control
Prices dependent on the scope of the work.
- Odor Damage
Prices dependent on the scope of the work.
- Odor Removal / Odor Control
Prices dependent on the scope of the work.
- Pressure Washing
- Restoration Clean
Prices dependent on the scope of the work.
- Restoration Clean Up
Prices depend on scope of work.
- Smoke & Odor Control
Prices dependent on the scope of the work.
- Smoke And Odor Control
Prices dependent on the scope of the work.
- Smoke Damage
Residential / Commercial Services performed by an IICRC Certified Firm and with Certified Technicians.
- Smoke Damage & Odor Control
- Specialty Service
We can perform a variety of other handyman type services. Price depends on the amount of work done.
- Surface Disinfection
- Water And Mold Damage Restoration
Prices dependent on the scope of the work.
- Water Damage Repair
Prices dependent on the scope of work.
- Water Damage Restoration
We will work with your insurance company or handle your loss with you even if it's not covered. All jobs prices are determined by estimates using Xactimate, the industry standard for restoration estimates.
- Water Damage Restoration And Mold Remediation
- Wet Drywall Removal
Prices depend on scope of work.
Environmental Health Service
- Emergency Water Damage Remediation
- Microbial Remediation
- Mold Remediation
Prices dependent on the scope of the work. We are a NYS DOL Certified remediation contracting firm and the crew has their individual NYS DOL remediation licenses. We also have certification through the IICRC in mold remediation and others.
- Water Damage Remediation
Utopia Restoration LLC Details
From the business
- Identifies as women-owned
Service options
- Onsite services
- Online estimates
- Language assistance
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
- Transgender safespace
Utopia Restoration LLC Location
Utopia Restoration LLC
4 Gunsch Estate Dr, Newburgh, NY 12550, USA
Utopia Restoration LLC Reviews
companymoldpricebasementremediationattichurricane idamessagejobmorning
★ 5★ 4★ 3★ 2★ 1The owner is an absolute perfectionist. You will be satisfied for sure. Also, please know that he does other kinds of work besides mold restoration. My situation was to look for mold and thoroughly clean a room that my son is about to move back to, and I was concerned about possible mold and bacteria and cleanliness. He went absolutely above and beyond.
Sep 18, 2025 · Sharon MankMatt and company were able to stop by for an emergency call as we noticed some water damage in our basement, which they uncovered to be worse than expected. Matt was very knowledgeable, informative and had great communication throughout the whole process as we are new home owners. He also gave us advice on other aspects of our home. Luckily he was also very accommodating with scheduling as it was a holiday weekend. Would highly recommend Matt and his team!
Aug 22, 2023 · Betty Quan-YoungPrior to buying my first house I used Matt based on high recommendations from local state mold inspectors. One of the first things Matt told me was he treats each job as if it’s his familiy’s house. From start to finish, Matt was nothing less than family. I entrusted him and his team with the house while I went out of state but needed the mold remediated prior to moving in. He treated the house as if they were never there. I also appreciate that the times I went to the house to move some things in, they left their work area clean after each day.Matt’s bid and pricing was transparent. I have had some contractors raise prices prior to completing job. Before each shift, Matt would send me a text when they were heading over to work, I would get a text as they hit midday point of each work day and after each day Matt would call or message me how things went and I would get pictures of each days work. After the job was completed, Matt sent me a PDF of the entire job and attached was nearly 250 pictures of all job phases. The documentation and transparency from Utopia gives major peace of mind.There were also a lot of little things they did that they didn’t have to do. I had a number of vendors leave notes at the house that electricity, propane, garbage and other necessary services would be shut off if they weren’t contacted. Matt would let me know and would relay any verbal messages they had. As a first time home buyer there are endless things to do when moving in and Matt went the extra mile to help in ways he didn’t have to. He even spotted things in the attic like old vermin nests and cleaned them up.Mold at your house can be quite intimidating but I would hire Matt before he retires or becomes known as the best guy in the industry and has long wait times. That’s generally what happens in this area when any contractor is good and honest at what they do- loooooong wait times.My only suggestion for Matt is to change the name of the business to Utopia ‘luxury’ restoration, because him and his team roll out the red carpet on the job and really take care of you.Thanks Matt and your team for everything, I was expecting a painful process but you guys came through in a huge way!!!
Jul 28, 2025 · Grant McElhinnieWe were Getting a house ready to sell when we noticed mold in a closet area from a leaky meter. Matt and his crew came in and did a superb job remediating the mold. Very professional and highly recommend!
Aug 07, 2025 · Matthew DavisMatt with Utopia Restoration was very easy to deal with, was very friendly, knowledgeable, and informative as to the scope of the job. He communicated every step of the job as it went through the process and was very conscious to keep the cost as low as possible for us, as we were not using an insurance claim. My job was a sewage cleanup, where my sewage line backed up into the whole basement. Matt’s team was very careful with lots of stored items and did a great job to take care with things that we were keeping. I definitely recommend this company, especially if you are not filing an insurance claim. The larger companies quoted me much higher than what we were able to get it done for with Utopia.
Dec 06, 2021 · Chart Slinger
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