United Services

- 46 Sherwood Terrace, Lake Bluff, IL 60044

When disaster strikes your home in Northern Illinois—be it a basement flooded by a broken water heater, the devastation of a house fire, or the discovery of stubborn mold—you need more than just a quick fix. You need a full-service partner who can stop the emergency, clean up the mess, and expertly restore your property. For over 30 years, United Services has been that essential partner for homeowners and businesses across the Chicago North Shore and beyond.

Operating out of Lake Bluff, IL, United Services is a highly specialized general contractor whose services go far beyond simple repairs. While they are a capable plumbing service, their core expertise lies in comprehensive disaster restoration. This unique combination means that when you call them for a burst pipe, they don't just fix the leak; they handle the entire process, from emergency water extraction and drying to full reconstruction and contents restoration. This end-to-end service model provides peace of mind when Illinois weather or a plumbing failure hits hard.

The company prides itself on its IICRC-certified team, an A+ BBB rating, and a commitment to making every customer feel like they are number one, as highlighted by company founder and President, Gary Swenson. They are dedicated to bringing life and business back to normal as quickly and efficiently as possible after any unforeseen event.

Location and Accessibility

United Services is strategically located in Lake Bluff, IL, allowing for rapid response times across a major service area that encompasses much of Northern Illinois and Southern Wisconsin. Their central location ensures that when an emergency strikes, they are equipped to mobilize quickly.

Physical Address:

46 Sherwood Terrace, Lake Bluff, IL 60044, USA

Service Area in Illinois:

Their commitment to the Illinois community is extensive, covering critical counties like Cook, Lake, and McHenry, and the North Shore region. Cities served in Northern Illinois include, but are not limited to:

• Cook County: Arlington Heights, Deer Park, Des Plaines, Evanston, Glenview, Kenilworth, Mount Prospect, Northbrook, Palatine, Prospect Heights, Rolling Meadows, Skokie, Wheeling, Wilmette, Winnetka.
• Lake County: Antioch, Barrington, Buffalo Grove, Deerfield, Fox Lake, Grayslake, Gurnee, Highland Park, Highwood, Lake Bluff, Lake Forest, Lake Villa, Lake Zurich, Libertyville, Lincolnshire, Mundelein, Round Lake, Vernon Hills, Wauconda.
• McHenry County: Algonquin, Cary, Crystal Lake, Fox River Grove, Harvard, Hebron, Lake In The Hills, Marengo, McHenry, Richmond, Ringwood, Spring Grove, Wonder Lake, Woodstock.

For convenience and service access, the facility in Lake Bluff features both a Wheelchair accessible entrance and a Wheelchair accessible parking lot.

Comprehensive Services Offered

United Services offers a broad suite of services, primarily focused on mitigating damage from water, fire, and environmental hazards. Their capability as a plumber is intrinsically linked to their expertise in water damage restoration, providing a seamless solution for emergencies.

Plumbing and Water Damage-Related Services:

• Plumbing (Repair of leaks, installation, and inspection)
• Water Damage-Related Cleanup & Repair
• Emergency Hour Emergency Response & Disaster Response for Flooding
• Water Extraction, Drying And Dehumidification
• Handling Burst Pipes, Frozen Pipes, Pipe Bursts, and Water Leaks
• Basement Water Damage and Flooded Basement Cleanup
• Infrared Thermal Imaging and Advanced Drying (Applied Structural Drying)
• Water Heaters (Related damage and assistance)
• Structural Cleaning and Structural Damage Repair
• Contents Restoration (Restoring personal property after water intrusion)

Disaster & Restoration Services:

• Fire damage cleanup & repair, Smoke Damage, and Fire Restoration
• Mold Inspection and Environmental Health Service
• Mold Remediation and Water damage-related mold removal
• Damage From Storms, Wind Damage Repairs, and Roof Repair
• Debris Removal (including Biohazard Cleanup and Appliance removal & disposal)
• Board Up Services and Tarp Installation
• Deodorization and Removing Odors (Odor Control)
• Reconstruction and Home Repairs
• General Carpet Cleaning, Carpet Repair, Tile Cleaning, and Upholstery & Fabric Cleaning
• Art Restoration (Specialty Services for valuable contents)

Key Features and Highlights

Choosing a contractor, especially during a crisis, requires confidence in their capabilities. United Services emphasizes several features that distinguish their offering to Illinois residents:

• Decades of Experience: In business for over 30 years, the company has an extensive background in the cleaning and construction industries, giving them the knowledge to handle complex restoration projects.
• 24/7 Emergency Service: They provide 24-Hour Emergency Service, 365 days a year, with a rapid response system to quickly address water, fire, or storm emergencies and prevent further damage.
• IICRC Certified Professionals: The team is IICRC-certified (Institute of Inspection, Cleaning and Restoration Certification) in various specialties, including Applied Structural Drying, Water Restoration, Fire and Smoke Restoration, and Odor Control.
• Mold and Remediation Expertise: They employ specialists like Charlie Miller, a Project Manager with over 24 years of experience and a reputation as a 'mold specialist,' and Jeff Neumann, the Water/Mold Division Leader, ensuring expert handling of environmental concerns.
• Insurance Claim Assistance: As a full-service restoration company, they are equipped to work closely with insurance carriers to streamline the damage assessment and restoration process for homeowners.
• Comprehensive Project Management: They manage entire projects from the initial pump-out and cleanup to the final reconstruction, minimizing the need for homeowners to juggle multiple contractors.
• Technological Advantage: Utilizing tools like Infrared Thermal Imaging, they can accurately locate moisture to ensure thorough drying and prevent recurring mold or structural issues.

Contact Information

When you need immediate assistance for water damage, fire damage, or a critical plumbing issue, the ability to make quick contact is vital.

• Address: 46 Sherwood Terrace, Lake Bluff, IL 60044, USA
• Phone: (847) 440-3616
• Mobile Phone: +1 847-440-3616
• 24/7 Toll-Free Emergency Line: 1-800-DRY-U-OUT (or 1-855-838-3925)

The company also offers convenient online estimates for initial planning and non-emergency inquiries.

What is Worth Choosing United Services

Choosing a company that is both a reliable plumber and a disaster restoration expert simplifies a stressful situation immensely. For residents of Northern Illinois, United Services offers the dual benefit of immediate emergency response and long-term, structural competency.

It is important for local users to conduct thorough due diligence, especially in restoration services where complexity and cost can escalate. While many clients have praised the company's responsiveness, expertise, and the helpfulness of key staff members like Charlie and Jeff, public data also includes serious concerns regarding project management, quality control, and follow-through on written promises, particularly concerning smoke residue and structural issues post-reconstruction.

Therefore, the discerning Illinois homeowner choosing United Services should prioritize:

• Leveraging their strong reputation for immediate 24/7 emergency water extraction and drying—their core specialty.
• Utilizing their deep bench of IICRC-certified specialists for complex issues like mold and smoke damage.
• Insisting on a clear, comprehensive, and detailed written scope of work and verifying all work procedures directly with your insurance adjuster.
• Maintaining open and frequent communication with assigned project managers to ensure all promised steps, such as structural cleaning and material acclimation, are meticulously followed to prevent long-term defects.

By choosing United Services, you are accessing a well-established, certified restoration powerhouse in the North Shore region. Their capacity to manage complete property recovery, from a simple pipe leak to a devastating fire, makes them a crucial contact for any Illinois homeowner facing a sudden property crisis. Their experience is your safety net, provided you engage with the process diligently and ensure all contractual obligations are met to the highest standard.

United Services

46 Sherwood Terrace, Lake Bluff, IL 60044, USA