Signal Restoration Services Photos










Signal Restoration Services Introduce
Signal Restoration Services is a well-established name in the property damage restoration and construction industry, with deep roots right here in Michigan. Since being founded in Detroit in 1972, the firm has grown to become one of the largest privately held restoration organizations in North America, but its corporate headquarters remain conveniently located in Troy, Michigan, serving as a critical hub for operations across the state and the entire Great Lakes region. For commercial property owners, risk managers, and insurance professionals in Michigan facing an unexpected disaster, from water damage to fire and storm impact, Signal Restoration Services is a local resource with a national reach.
While a 'consultant' can often refer to a wide range of specialties, in the context of Signal Restoration Services, this term represents their expertise as an Environmental Consultant and a provider of General Consulting Services tied directly to their core offerings as a restoration company and general contractor. This unique combination of services means they don't just fix the damage; they provide comprehensive planning, risk assessment, and environmental guidance—essential elements for Michigan businesses looking to maintain continuity and safety after a catastrophic event. They are classified as a Building Restoration Service, Construction Company, Demolition Contractor, Environmental Consultant, Fire Damage Restoration Service, General Contractor, and Water Damage Restoration Service, offering a truly full-service, turnkey solution for complex projects.
This article provides an in-depth look at this significant Michigan-based company, detailing its location, wide array of services, key features, and what makes them a crucial resource for disaster preparedness and recovery in the local Michigan community.
Introduction / Overview
For Michigan businesses, property damage is more than a structural problem; it’s a threat to operations and continuity. Signal Restoration Services steps in as a single-source solution provider, minimizing disruption and guiding clients through the often complex restoration and reconstruction process. With over five decades of experience, the company specializes in large-loss commercial property restoration, including everything from the immediate emergency response to the final phases of reconstruction. Their history began right here in Metro Detroit in 1972, evolving from Signal Building Company into the comprehensive, national-reaching service provider it is today. While their reach is wide, their local commitment, including a key office in Troy, ensures that clients in the local Michigan area receive focused attention backed by expansive resources. They operate with a clear vision: to be the most trusted and reliable commercial restoration and reconstruction experts for rebuilding livelihoods.
Location and Accessibility
The corporate headquarters of Signal Restoration Services is strategically situated in Troy, a vibrant and accessible community in the heart of Oakland County, Michigan. This location places them within a short driving distance of major metropolitan areas, including Detroit, Warren, Sterling Heights, and Dearborn, enabling rapid mobilization across Southeast Michigan when disaster strikes.
The physical address is:
2490 Industrial Row Dr, Troy, MI 48084, USA
Accessibility is a key part of their facility design, reflecting a commitment to serving all clients and partners. The location features a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring ease of access for all visitors. Furthermore, On-site parking is available, adding a layer of convenience for those visiting the facility in Troy. Being centrally located in one of Michigan's major business districts allows them to coordinate complex logistical and technical restoration efforts efficiently for the entire state.
Services Offered
Signal Restoration Services provides a truly turnkey solution that encompasses every stage of disaster recovery, construction, and specialized consulting. Their broad spectrum of services ensures that commercial, industrial, and large residential property owners only need one point of contact, reducing stress and streamlining the recovery timeline.
- 24/7 Live Oncall Operator Center for immediate emergency response.
- Emergency Water Extraction & Mitigation, including drying, dehumidification, and deodorization.
- Fire Damage Restoration, including Emergency Board Up & Response, Smoke & Soot Removal, and Content Cleaning.
- Environmental Remediation, focusing on Mold Remediation and Hazardous Material Containment.
- General Contracting Services and Turnkey Reconstruction for full property damage restoration and repair.
- Specialized Restoration and Reconstruction for various property types, including Assisted Living facilities.
- Demolition and Debris Removal.
- Document Restoration, including Books & Record Restoration.
- Electronics & Equipment Restoration and Structure Cleaning.
- Roof Repair & Replacement and Temporary Roofing & Enclosures.
- General Consulting Services, including Business Continuity Planning & Preparedness, Disaster Plan creation, and Risk Assessment.
- Project Management and Technology Training & Reporting.
- Power Generation & Specialty Services, including Emergency Power.
Features / Highlights
The company distinguishes itself through a commitment to advanced technology, preparedness, and wide-ranging capabilities, offering significant advantages to Michigan clients.
- 24/7/365 Emergency Response: A live operator is available around the clock to ensure immediate dispatch of emergency crews for time-sensitive mitigation needs.
- Turnkey Restoration and Reconstruction: They act as a single general contractor, managing every phase from initial damage assessment and mitigation through environmental remediation, final cleanup, and complete reconstruction.
- Advanced Technology Integration: Utilizes interactive technology, including Matterport 3D scanning for accurate documentation, and drone technology for rapid, safe damage assessment, streamlining the process for clients and insurance professionals.
- Business Continuity Focus: Services extend beyond physical repairs to include pre-planning, monitoring, and response action, helping Michigan businesses develop a robust Disaster Plan to minimize future downtime.
- National Resources, Local Delivery: As a leader in the large-loss commercial property restoration industry, they bring unmatched resources, equipment, and a vast partner network to local Michigan projects.
- Commitment to Safety: Maintains consistently high Environment, Health & Safety (EHS) standards, providing OSHA-compliant services to ensure a safer environment for workers, clients, and property occupants during the restoration process.
- Established Michigan History: Founded in Detroit in 1972, the company has a half-century of experience serving the unique needs of properties and businesses across Michigan.
Contact Information
For immediate emergency response or general inquiries, local Michigan residents and businesses can reach out to the Troy headquarters using the following contact details:
Address: 2490 Industrial Row Dr, Troy, MI 48084, USA
Phone: (800) 533-9898
Mobile Phone (Also available 24/7 for emergency): +1 800-533-9898
What is Worth Choosing
In the face of unexpected property damage, choosing the right partner is arguably the most critical decision a Michigan property owner will make. What makes Signal Restoration Services worth choosing is their proven ability to handle complex, large-scale commercial losses with a full-service, integrated approach. The combination of their classifications—a Building Restoration Service, General Contractor, and Environmental Consultant—demonstrates a scope of work that few local firms can match. They provide a single point of responsibility for the entire project, from the initial "glove-in" emergency mitigation, detailed environmental cleanup, documentation, through to the final "turnkey" reconstruction. This integration is crucial for maintaining project cohesion, controlling costs, and speeding up the timeline for clients across Michigan who need to get their businesses back on track.
Their commitment to Relentless Customer Service is a core value, aiming to uphold the highest service standards even during the challenging and stressful circumstances of a disaster. For Michigan's property managers, healthcare facilities, schools, and large commercial operations, selecting Signal means partnering with a company that not only has a deep history in the state but also possesses the extensive manpower, cutting-edge technology (like Matterport and drone assessments), and financial stability to manage and complete projects of any size and complexity. While some customer experiences highlight the necessary diligence required during a lengthy and complex restoration process, the company's size and professionalism are designed to ultimately deliver a restored property to the client's satisfaction. For disaster preparedness and recovery, having a Michigan-rooted expert with national-level resources like Signal Restoration Services is a significant asset to the local community.
Signal Restoration Services Services
Building Restoration Service
- 24/7 Live Oncall Operator Center
- Assisted Living
- Books & Record Restoration
- Business Continuity Planning & Preparedness
- Commercial Construction
- Commercial Property Repair
- Commercial Property Restoration
- Content Cleaning
- Debris Removal
- Demolition
- Disaster Plan
- Disaster Recovery Service
- Document Restoration
- Electronics & Equipment Restoration
- Emergency Board Up & Response
- Emergency Power
- Emergency Restoration
- Emergency Water Extraction & Mitigation
- Environmental Remediation
- Facility Evaluation
- Fire Damage Restoration
- General Consulting Services
- General Contracting Services
- General Contractors
- Hazardous Material Containment
- Hurricane Damage
- Hurricane Restoration Services
- Interactive Technology
- Mold Remediation
- Power Generation & Specialty Services
- Pre Planning, Monitoring, & Response Action
- Project Management
- Property Damage Restoration
- Property Maintenance
- Restoration And Reconstruction
- Restoration Cleaning
- Restoration Company
- Restoration Contractor
- Restoration Process
- Risk Assessment
- Roof Repair & Replacement
- Safe Services
- Smoke & Soot Removal
- Structure Cleaning
- Technology Training & Reporting
- Temporary Roofing & Enclosures
- Turnkey Reconstruction
- Turnkey Restoration
- Water Damage Mitigation
Signal Restoration Services Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Parking
- On-site parking
Signal Restoration Services Location
Signal Restoration Services
2490 Industrial Row Dr, Troy, MI 48084, USA
Signal Restoration Services Reviews
Signal was hired to restore my property after a fire that resulted in significant smoke damage inside my 1,600 sq. ft. ranch. Total loss was around $100k paid from the insurance company and new drywall, flooring, and kitchen cabinets were approved to have replaced along with a new furnace and electrical panel and return air ducting and other mechanicals. Quick to come in and scoop up business after fire, but after that good luck! Multiple weeks pass by with no to minimal work done to house. Initially the project manager said the house restoration would take 5 weeks after about 2-3 weeks into the job, and it ended up taking 8 months to get moved back into the house. Unorganized direction of demolition of drywall and flooring (demolition guys were not told what exactly to do). Too many promised deadlines missed of when a construction stage would be completed and I could move back in, wrong color cabinets ordered, forgotten small mechanical details that I would have to point out myself, contractor damaged my car parked in garage and Signal never responded when I confronted them, wrong window blinds ordered twice, too many headaches! If you hire this company, you need to pay attention to the work progress and call and bug them nearly every day to get things moving and make sure nothing gets missed. However, Signal mostly took care of all of the problems relatively in a professional manner and mostly to my satisfaction, as would be expected of a large company. They also were quick to clean house and package up personal contents. I'm not sure if other restoration companies would have done better or worse, but this was definitely something that I wouldn't want to go through again.
Sep 08, 2020 · Christopher LoeweIn general I don't write many reviews but I have to this time. My family's experience with this company was just plain terrible. We made our initial contact with them on 4/10/17 and they came out to inspect and quote the work/withing a couple of days, at that point I was satisfied with their promptness and the people that we dealt with. After Chip was there we were told they would contact us again within a few days to layout a plan and schedule the work. We received the quote on 5/2 from Chip and we responded that we would like to proceed, again we were told we would hear from them in a couple of days in order to plan when the work would be done. Ten days pass before my wife finally called and asked them what was going on and we were told that they had been trying to contact us, they were calling my wife's ex-husband even after we had already corrected that previously. My wife called again on 5/31 asking what the status was and she was told "it is in motion". At some point after 6/6 we were told that Chip had quite and John was only given a piece of paper with our names and phone number and "wood floor" written on it. We finally got the job scheduled for 7/7. We were told that it would take 3 days to pack and move our stuff, 6 days for floor including drying time, and 3 days to move stuff back in and unpack. We moved out 7/6, they began pack up on 7/7 I stopped at home that day after work and everything was packed and moved out already, why are we moved out for three days when it took them less than a day to complete that task? No more work was completed until Monday (not only are we forced out of our home for these extra 2 days but our insurance company is paying for an extra 2 or 3 nights for us to stay in a hotel). We then told them that we would unpack our own stuff when the work was complete that way we could move back in sooner. Upon stopping by the house after the floor was finished but prior to moving our stuff back in we stopped by and were disappointed with the results of the refinishing, we were then told that with the satin finish it would be duller than a semi-gloss (an option we were never given or explained) and that the insurance company would only pay for two coats (again, never explained to us up front). We talked directly with the flooring contractor and he completely agreed that another coat would be necessary and offered to do it at cost in case the insurance company wouldn't cover it (he was very nice and helpful). We finally got to move back home on 7/18 due to the extra coat being necessary and the lost time due to the lack of communication. After all is said and done I can honestly say that if anyone asked for a recommendation for a company to handle an insurance claim for them I would never recommend Signal, the experience was a nightmare and more stressful than it ever should have been.
Jul 27, 2017 · Mike TabbertWhile this company advertises providing services in all 50 states they refused to come Detroit to provide a quote or for services. They said they do not work in the city. The person answering the phone was also very rude.
Apr 29, 2018 · M SChip and Dennis driver are very professional, knowledgeable and wasn't pushing for me to rush! I'm glad I went with this company
Apr 30, 2016 · Derrick AdamsOur experience with Signal Restoration was great! The company finished on time and was very professional.
May 23, 2019 · Marietta Eliseyeva
More Water Damage Restoration Near Me
PuroClean National Response Team by PuroCleanNTL5.0 (10 reviews)2717 Industrial Row Dr, Troy, MI 48084, USA
PuroClean of Bloomfield Hills4.0 (45 reviews)2717 Industrial Row Dr, Troy, MI 48084, USA
BELFOR Property Restoration4.0 (18 reviews)1849 W Maple Rd Ste 100, Troy, MI 48084, USA
911 Restoration of Metro Detroit North4.0 (63 reviews)1030 N Crooks Rd, Clawson, MI 48017, USA
Doan Restoration of Michigan, LLC4.0 (128 reviews)1896 Thunderbird St, Troy, MI 48084, USA
24H Mold Inspection of Michigan4.0 (418 reviews)33788 Woodward Ave, Birmingham, MI 48009, USA
DRY SPACE PROPERTY RESTORATION & EQUIPMENT RENTAL5.0 (103 reviews)2115 Livernois Rd suite 220, Troy, MI 48083, USA
Woodward Water and Fire Restoration0.0 (0 reviews)135 N Old Woodward Ave Suite 220, Birmingham, MI 48009, USA
SERVPRO of Birmingham, Troy4.0 (88 reviews)280 N Old Woodward Ave Suite 100, Birmingham, MI 48009, USA
BELFOR Property Restoration3.0 (29 reviews)185 Oakland Ave Unit 150, Birmingham, MI 48009, USA
MGM Restoration4.0 (64 reviews)1232 Combermere Dr, Troy, MI 48083, USA
Restoration 1 of Clawson4.0 (4 reviews)1195 Rochester Rd Suite E, Troy, MI 48083, USA
Categories
Top Visited Sites
Reactic Restoration5.0 (14 reviews)
ALL IN ONE RESTORATION5.0 (3 reviews)
SERVPRO of Carroll County4.0 (152 reviews)
Tayman Painting & Construction4.0 (7 reviews)
Mold Heroes5.0 (2 reviews)
SERVPRO of North Kenosha County4.0 (65 reviews)Top Searches
Trending Damage Repair Guides Posts
Water Damage Repair for Subflooring Under Carpets
How to Handle Water Damage After a Storm: A Step-by-Step Guide
Water Damage Restoration for Restaurants and Food Service Areas – A Complete Guide
How to Deal With Water Damage From Roof Ice Dams: Prevention and Repair Tips
What to Do if Your Roof Is Leaking and Causing Water Damage Inside
How to Restore Water-Damaged Rugs and Carpets 
