SERVPRO of Fernandina Beach/Jacksonville Northeast Photos










SERVPRO of Fernandina Beach/Jacksonville Northeast Introduce
SERVPRO of Fernandina Beach/Jacksonville Northeast: Your Local 24/7 Disaster and Restoration Experts
For residents and business owners across Northeast Florida, dealing with property damage—whether from a sudden pipe burst, a kitchen fire, or the effects of a tropical storm—is an unfortunate reality. The high humidity and frequent severe weather in the region mean that when disaster strikes, a fast, professional, and comprehensive response is critical to protect your investment and your peace of mind. This is where SERVPRO of Fernandina Beach/Jacksonville Northeast steps in, serving as the trusted local leader dedicated to making it "Like it never even happened."
As a locally owned and operated franchise, this team is not only backed by the extensive training and resources of a national brand but is also deeply committed to the communities they serve, including Fernandina Beach, Amelia Island, Yulee, and the greater Jacksonville Northeast area. Since 2007, they have built a strong reputation for rapid, professional emergency service, exemplified by customer testimonials like the one after Hurricane Debby: “Servpro arrived within an hour... and had my two classrooms completely dry, clean, and ready to go for school the following Monday!” This level of speed and dedication highlights their understanding of the urgency involved in disaster recovery.
The scope of their work extends far beyond basic cleanup. They are certified experts in handling the unique challenges of the Florida climate, particularly with mold remediation—a persistent concern in the humid environment after any water intrusion. Furthermore, their service is truly end-to-end, often including the construction and remodeling necessary to fully restore a property. This comprehensive approach, from the initial emergency call and mitigation to the final reconstruction, simplifies a stressful process for the property owner by providing a single point of contact throughout the entire restoration journey.
From a simple water leak in a private home to a large commercial loss following a major storm, SERVPRO of Fernandina Beach/Jacksonville Northeast provides the professional expertise, advanced equipment, and compassionate customer service that Florida residents rely on.
Location and Accessibility
SERVPRO of Fernandina Beach/Jacksonville Northeast is strategically positioned in a convenient and easily accessible location within Jacksonville. This centralized hub allows their highly mobile teams to respond quickly and efficiently to emergency calls across a wide service area in Northeast Florida, minimizing the time it takes to begin critical mitigation work.
Their main location details are:
10569 Lem Turner Rd, Jacksonville, FL 32218, USA
The service area for this location extends throughout key areas of Nassau and Duval counties, including: Yulee, Fernandina Beach, Amelia Island, Blount Island, Nassauville, River City, and Oceanway. Their facility is structured to support rapid deployment, ensuring that no matter where you are in the region, a professional team can be dispatched “Faster to Any Size Disaster,” a crucial factor in preventing secondary damage like mold growth in Florida’s climate.
Services Offered
As a full-service restoration and cleaning company, SERVPRO offers a wide array of specialized services for both residential and commercial properties:
- 24-Hour Emergency Response: Available 24/7, 365 days a year, for immediate mobilization to any size disaster, including late-night or weekend emergencies.
- Water Damage Restoration: Comprehensive service for water leaks, burst pipes, sewage backups, and floods, including water extraction, professional drying, dehumidification, and moisture monitoring.
- Fire and Smoke Damage Restoration: Cleaning, deodorization, and restoration services following residential or commercial fires, covering soot removal, content cleaning and storage, and smoke odor control.
- Mold Inspection and Remediation: As a Florida-licensed mold remediator and IICRC-certified firm, they specialize in the safe and effective mitigation and removal of mold and mildew, particularly vital in the state’s high-humidity conditions.
- Storm and Catastrophic Event Response: Immediate action and large-scale resources for damage caused by hurricanes, tropical storms, and flooding, including roof tarping and emergency board-up services to secure the structure.
- Residential and Commercial Construction Services: Full reconstruction and remodeling capabilities, from minor repairs to complete rebuilds, providing a seamless "one-stop-shop" service following cleanup and restoration.
- Specialty Cleaning Services: Includes general cleaning, air duct/HVAC cleaning, document restoration, sewage cleanup, biohazard cleaning (including viral pathogens), and specialized cleaning for carpets, upholstery, drapes, and blinds.
Features / Highlights
SERVPRO of Fernandina Beach/Jacksonville Northeast’s distinguishing features highlight their commitment to excellence, training, and customer support:
- IICRC Certified Professionals: The firm is a certified member of the International Institute of Cleaning and Restoration Certification (IICRC) and employs technicians with multiple industry-recognized certifications (e.g., Water Damage Restoration Technician, Commercial Drying Specialist, Fire & Smoke Damage Restoration), ensuring the highest standard of work.
- Seamless Start-to-Finish Service: They manage the entire job, from emergency mitigation and cleanup to the final reconstruction, simplifying the process for the customer and minimizing the stress of dealing with multiple contractors.
- Insurance Claims Assistance: The team works directly with all insurance companies, assisting customers throughout the claims process and helping to streamline documentation and billing for covered restoration work.
- Advanced Technology and Equipment: They utilize state-of-the-art equipment for water extraction, drying, air filtration, and specialized cleaning to ensure thorough restoration and to help prevent secondary damage like structural decay or mold.
- Proven Expertise in Severe Weather: With direct experience responding to major storm situations, including past hurricanes in the area, they possess the practical knowledge required to tackle Northeast Florida's unique disaster recovery needs.
- Unwavering Customer Focus: Customers consistently praise the team for being "SUPER friendly," "professional," and for keeping them "in the loop through the entire process," reflecting a genuine commitment to compassionate service during difficult times.
Contact Information
For 24/7 emergency service or to schedule an assessment for your residential or commercial property in Fernandina Beach, Jacksonville Northeast, and surrounding areas, please use the following contact details:
Address: 10569 Lem Turner Rd, Jacksonville, FL 32218, USA
Phone: (904) 729-2401
Mobile Phone: +1 904-729-2401
What is Worth Choosing
For any homeowner or business in the Northeast Florida region, choosing a restoration company that is both rapid and comprehensive is the most important decision during a property crisis. SERVPRO of Fernandina Beach/Jacksonville Northeast is worth choosing because they deliver the fastest possible response time—often within hours—which is a critical factor in this state where water damage quickly turns into severe mold and structural issues. Their ability to immediately deploy highly-trained, IICRC-certified crews means that mitigation begins right away, saving you time and money on potential long-term damage.
Furthermore, their unique, integrated service model, which includes both the initial cleanup and the final reconstruction, eliminates the need for you to coordinate between different companies. From initial water extraction and mold remediation to hanging the new drywall and repainting, they manage the project under one roof. This single point of accountability and contact ensures that your home or business is restored with maximum efficiency and minimal stress, allowing local Floridians to get back to normal life with confidence that the job was done right.
SERVPRO of Fernandina Beach/Jacksonville Northeast Location
SERVPRO of Fernandina Beach/Jacksonville Northeast
10569 Lem Turner Rd, Jacksonville, FL 32218, USA
SERVPRO of Fernandina Beach/Jacksonville Northeast Reviews
Servpro was a great company to work with from beginning to end! We had a water leak from an upstairs toilet that poured into 3 surrounding rooms and through the downstairs office. Their team was prompt, professional and kept us in the loop through the entire process. I hope we don't have to deal with another water loss but if we do I will definitely be working with them again!
Apr 20, 2024 · Ashley PowellWhen I walked into my brand new preschool the day after Hurricane Debby, I was devastated. But, Servpro arrived within an hour and not only were they friendly, they explained everything in great detail and had my two classrooms completely dry, clean, and ready to go for school the following Monday! I could not ask for better service. Thank you so much!
Aug 10, 2024 · Donna FerreiraBesides from them doing the job of drying out our home, the care Alyssa and Ally showed for our special needs daughter touched our hearts. The ladies also did an amazing job finding all the water damage and setting up the equipment for speedy dry up. I would use this company again based upon the professionalism and genuine care of these two young ladies. Thank you Alyssa and Ally.
Aug 26, 2023 · Lisa TynerAfter spending many days at my home completing service for water damage, the technicians did not provide the best possible customer service as quoted on their flyer. They new that this would be an insurance claim and completed services that insurance would not cover and the expenses would have to be covered by the homeowner even though we asked numerous times to only perform services that would be covered. They also destroyed our kitchen island. It can not be repaired. Their flyer also states that they are dedicated to restoring your property to “Like it never happened”, don’t believe them. When asked to come out and give us a quote to restore, they never returned. They only sent notice that the insurance company didn’t cover their cost and we must submit payment ASAP. I will never use or refer SERVPRO of Fernandina/Jacksonville NE.
Jul 09, 2023 · Cynthia BrantleyI called my insurance company Friday at 5 pm because of a leak I found in the master bathroom shower and noticed some damage. ServePro called and was able to come 8 am the next morning. They came in and pulled out the wall and put the fans in the dry out the area. I then needed a quote for a shower remodel to fix the tile. I was pleased to find out that ServePro does remodeling projects as well. The fans were in the bathroom for the 72 hour dry time . They promised to be out Monday at 9 am and they were. right on time. The contractors were able to make it by 1pm for estimates. Looking forward to seeing the end result of the project. Very satisfied with the professionalism and the efficiency that I have seen so far!
Jan 18, 2021 · Sarah Renfroe
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