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Dreyer's Introduce
Introduction / Overview
For residents and commercial property owners across Northeast Florida, dealing with unexpected property damage—be it a massive flood from a burst pipe, the aftermath of a severe tropical storm, or a devastating fire—requires more than just a quick cleanup. It demands a full-service partner who can seamlessly manage the crisis from the minute the water hits the floor until the final repairs are complete. Dreyer's DKI, based in Jacksonville, stands as that trusted, comprehensive general contractor specializing in disaster restoration and reconstruction. They are not just an emergency water damage restoration service; they are a multi-certified firm with decades of experience in turning a disaster back into a safe, fully restored home or business.
Since 1979, Dreyer's DKI has established deep roots in the Northeast Florida community, operating with the core principle of treating every customer with the care and professionalism they deserve during a highly stressful time. In a state prone to high humidity and intense storms, their IICRC-certified crews provide 24/7/365 emergency response, a crucial factor in mitigating secondary damage like structural decay and rapid mold growth. Their affiliation with the Disaster Kleenup International (DKI) network—one of North America's largest disaster restoration organizations—ensures they bring nationwide expertise and resources to every local job in Jacksonville and the surrounding areas, a significant advantage for Florida users facing large-scale or complex restoration needs. From extracting floodwaters to handling fire-damaged contents and completely reconstructing a damaged structure, Dreyer's DKI is equipped to manage the entire project end-to-end.
Location and Accessibility
Strategically located in Jacksonville, Dreyer's DKI ensures rapid deployment to handle property emergencies across the Northeast Florida region. Their central office provides the operational base for their emergency crews.
The primary location for Dreyer's DKI is:
1909 Parental Home Rd Suite 5, Jacksonville, FL 32216, USA.
Accessibility is one of their greatest strengths, as they offer 24/7/365 emergency service. The reality of property damage is that it rarely occurs at a convenient time, so the ability to have a professional team on the way quickly is essential. Customer feedback frequently highlights their "off the chain fast" response time, often arriving within minutes of the call for urgent water damage situations. This commitment to immediate action is paramount in minimizing the extent of damage and speeding up the overall recovery process for local residents.
Services Offered
As a full-service general contractor specializing in disaster recovery, Dreyer's DKI offers a comprehensive suite of services that covers every phase of restoration and rebuild for both residential and commercial properties.
- 24/7 Emergency Water Damage Restoration: Immediate response for water extraction, structural drying, and mitigation from appliance leaks, burst pipes, ceiling damage, toilet overflows, and area flooding.
- Fire and Smoke Damage Restoration: Complete cleanup of soot and smoke residue, deodorization, and structural repair following fire incidents.
- Mold Remediation and Removal: Thorough inspection, containment, and professional removal of mold, addressing all moisture sources to prevent recurrence.
- Storm and Natural Disaster Restoration: Comprehensive cleanup and repair from damage caused by hurricanes, tornadoes, hail, and general storm impacts, including roof damage repair.
- Full Reconstruction Services: Managing the entire rebuilding process after mitigation, including drywall, flooring, painting, carpentry, and complete property restoration to pre-loss condition.
- Contents Cleaning and Restoration: Specialized services for carefully packing out, cleaning, sanitizing, and restoring salvageable furniture, electronics, documents, and other personal belongings damaged by fire, smoke, or water.
- Carpet, Upholstery, and Hardwood Care: Specialty cleaning and restoration for fine carpets, oriental rugs, upholstery, and damaged hardwood floors, a service built upon their long history in specialized cleaning.
- Extreme Clean and Disinfecting: Providing deep cleaning and sanitation services for properties requiring extensive decontamination.
- Insurance Claims Support: Assisting clients with filing claims and working directly with insurance adjusters to ensure a smooth and complete recovery process.
Features / Highlights
Dreyer's DKI’s operational strength and dedication to customer support are reflected in its key features, which are especially reassuring to property owners dealing with an emergency.
- Rapid 24/7/365 Emergency Response: A dedicated service model ensuring that trained crews and equipment are dispatched immediately, minimizing damage severity and recovery time.
- IICRC Certified Professionals: Technicians are trained and certified by the industry’s top organizations, guaranteeing adherence to best practices in cleanup, drying, and restoration.
- Decades of Local Experience: Serving Northeast Florida since 1979, the company offers over four decades of localized expertise in handling the unique restoration challenges of the Florida climate.
- Full-Service Reconstruction: The capability to transition from emergency mitigation (drying/cleaning) to full reconstruction without involving a separate general contractor, ensuring project continuity and accountability.
- Professional and Equipped Crews: Staff arrive dressed professionally, with necessary safety equipment (like masks), and utilize state-of-the-art equipment for efficient moisture detection, drying, and cleaning.
- Contents Specialization: Unlike many contractors, they have specialized services for cleaning and restoring damaged contents, including furniture and personal items, saving homeowners valuable possessions.
- Industry Affiliation: Part of the DKI network, providing access to a massive national resource pool for large-scale disasters.
Contact Information
For emergency restoration or to schedule an inspection for water, fire, or mold damage in the Jacksonville area, contact the Dreyer's DKI team.
Address: 1909 Parental Home Rd Suite 5, Jacksonville, FL 32216, USA
Phone: (904) 867-4389
Mobile Phone: +1 904-867-4389
What is Worth Choosing
For any homeowner or business in the Jacksonville area of Florida, what makes Dreyer's DKI an exceptional choice is the combination of their lightning-fast emergency response and their expertise in comprehensive, start-to-finish project management. The most immediate and critical need in a water or fire emergency is speed, and customer accounts strongly praise their rapid dispatch, with technicians arriving quickly and immediately taking action to set up industrial-grade drying equipment. This rapid mitigation is crucial in humid Florida to stave off mold growth and prevent structural damage that begins to compound in mere hours.
The positive reviews consistently highlight the professionalism and high quality of the initial responders and inspectors, such as the described ten-star service from Andres and the concise, straightforward approach of the mold inspection team. This level of professional, knowledgeable, and caring service helps turn a "bad day better," a vital component of disaster recovery.
Equally important is their identity as a full-service general contractor. After the mitigation phase is complete, property owners avoid the hassle and risk of finding a separate company for the reconstruction. Dreyer's DKI is a single point of responsibility for the entire restoration, including the reconstruction services required to fully restore a kitchen, living room, or commercial space. This full-spectrum capability, backed by over 40 years in the community and national resources through the DKI network, offers peace of mind. Choosing Dreyer's DKI means selecting a partner that can not only stop the damage quickly but also professionally complete the final rebuild, ensuring a streamlined and efficient return to normalcy.
Dreyer's Location
Dreyer's
1909 Parental Home Rd Suite 5, Jacksonville, FL 32216, USA
Dreyer's Reviews
I called Dreyer's DKI at 245pm after a delivery person busted a water pipe in my home while setting up a new washing machine from Lowe's. The person on the phone was very responsive and concerned and a truck and equipment arrived at my home at 315pm, unbelievable how fast he arrived! DKI employee Andres Gonzales Ditta was the person that responded, he was dressed professionally and had his covid mask in place which was also reassuring. He immediately took action and within minutes he was moving furniture, removing wet baseboards and setting up dryers in my laundry room, kitchen, family room and dining room. He worked until after 6pm and did everything he could possibly do before he left. If not for him my damages would be much worse. Andres was very professional and extremely knowledgeable about his job, I would rate him 10- Stars if I could. I highly recommend this company. Their response time was off the chain fast, great equipment, everything was clean and I can't speak highly enough about Andres. He was an incredibly hard worker and he did a great job! My thanks to him and DKI for making a bad day better. If you need a quick response call DKI!Thanks,Aaron Reddish
Mar 22, 2021 · aaronDreyer’s DKI were very responsive as Alicia fit me in for a mold inspection. Mike and Mike explained the issue in a concise, straightforward manner and then provided an estimate. We were able to schedule an appointment shortly thereafter. Kent, the technician, was professional and efficient as he completed the treatment. He addressed all concerns in a polite manner and cleaned up all debris without harming my furniture or floors.A+ service all around with reasonable cost!
Oct 10, 2022 · J MimmI had a garbage disposal leak. Once notified, Dreyer's DKI responded promptly. Initial visit, Andres arrived on time, explained the process. He was professionally attired, and displayed a friendly and professional demeanor.The second visit, I received a courtesy call; same as initial visit. Andres sectioned off an area with minimal access restriction and it was professionally done; nice, neat and clean. This resulted in little to no interruption in my regular routine and quality of life.The work was completed with no incidents and within the time frame stated. The project and clean up was tidy and clean. I’m thoroughly impressed with the quality of work and professionalism thus far. Andres did an awesome job! He was professional, explained the process, prompt and timely follow-up and notifications but most important he was respectful of my time and space. It hard to find quality workmanship, excellent and professional service. Thank you Andres and Dreyer's DKI for hitting the mark!
Apr 09, 2021 · T FaulknerOur company, Hernandez Hart Construction and Remodeling, had a pipe break during a remodel. We needed drying equipment for some of the floors and walls. I called Dreyer's DKI and talked to Zach. He had one of his technicians call me and came out the same day. They had equipment on site later that day!The homeowner had concerns about water under their LVP flooring. John used his moisture meter to test a large area to reassure the homeowner that the water was in a very limited area. The homeowner was very appreciative of that as were we.They did a great job, were very professional and very fast. I highly recommend their services!
Aug 05, 2021 · Bill HartAndres & Shaggy arrived as promised. They were very professional yet friendly. Easy to talk with them. Checked out the areas of concern. Thoroughly explained what they were doing & why & what to expect next. They answered all our questions & alleviated our fears. We never felt rushed or as if we were being brushed off. Assured us they would take care of everything. Seemed to know their job well. Their genuine show of concern for our situation was refreshing. They felt like friends rather than technicians we had just met. Great first impression. More work to follow. Ann & Bruce
Jun 03, 2021 · Ann Latimer
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