ServiceMaster Restoration by Empire Photos










ServiceMaster Restoration by Empire Introduce
Introduction / Overview
For property owners in Texas, facing damage from a severe storm, a devastating fire, or an unexpected pipe burst can be overwhelming. The process of getting life back to normal requires more than just a quick cleanup—it demands a seamless, end-to-end service that handles everything from the initial emergency response to the final coat of paint. That is the specialized, full-scope general contracting role played by **ServiceMaster Restoration by Empire**. Based in La Feria, TX, this highly professional firm is the trusted expert in **Commercial And Residential Restoration**, acting as your single point of contact for complete **Loss Recovery**.
ServiceMaster Restoration by Empire is unique in that it starts where most general contractors would finish, but it carries the project through to completion. While they are specialists in **Water damage restoration service** and **Fire damage restoration service**, their capabilities extend across the entire spectrum of home repair and rebuild. They offer not only immediate **Emergency Restoration** but also the full **RECONSTRUCTION/REBUILD** services, including **Structural Repairs**, **Remodeling**, **Roofing**, and **Flooring**. This comprehensive approach is encapsulated by their motto: **"AT YOUR SIDE AND ON YOUR SIDE - DON'T KNOW WHAT TO DO NEXT? WE DO.®"** This slogan perfectly captures their mission to guide and execute every step of the recovery process, simplifying a complex, stressful time for Texas residents.
The customer experience highlights their dedication. As seen in local testimonials, project leaders like Cesar Chimley are praised for their personal attention, clearly explaining the process, providing expert suggestions, and ensuring the work is completed efficiently and properly. This level of service, professionalism, and dedication—earning a well-deserved "5 STARS" from satisfied customers—demonstrates that ServiceMaster Restoration by Empire is the general contractor Texans can rely on to turn a disaster-struck house back into a beloved home, often making it "better than before."
Location and Accessibility
Swift response is the cornerstone of effective disaster recovery, and the location of **ServiceMaster Restoration by Empire** in La Feria, TX, is key to their ability to serve the entire Rio Grande Valley promptly.
Their address is: 10088 US, W Expy 83, La Feria, TX 78569, USA. Situated right off a major expressway, this location ensures their team and specialized equipment can be rapidly deployed to handle any **Emergency Restoration** call across the region. This proximity to major Texas thoroughfares is essential for minimizing travel time during critical events like **Burst Pipes** or following **Natural Disasters**.
As a service provider focused on rapid, on-site assistance, their primary delivery method is **Onsite services**, meaning their crews come directly to the client's home or commercial building. This approach prioritizes client convenience and is non-negotiable in the restoration industry. They are always ready to mobilize, assess the damage, and begin the mitigation and restoration process immediately, reinforcing their commitment to being "on your side" when help is needed most.
Services Offered
ServiceMaster Restoration by Empire offers a full spectrum of disaster recovery and general contracting services, ensuring they can manage a loss event from the moment it occurs until the final aesthetic detail is complete. Their services fall into distinct phases:
- Emergency Mitigation & Cleanup: Immediate response for **Water removal**, **Flood cleanup**, **Sewage cleanup**, **Water damage-related cleanup & repair**, **Fire damage cleanup & repair**, **Board-Up** services, and **Trauma & Biohazard** cleaning.
- Specialized Restoration & Remediation: Expert handling of moisture-related issues, including **Mold damage restoration**, **Mold remediation**, **Mold inspection**, **Water damage-related mold removal**, **Odor Damage Restoration**, **Smoke And Odor Removal**, **Air Duct Cleaning**, and **Carpet cleaning**.
- Contents Management: Services to protect and restore personal property, including **PACK OUT AND CONTENT MANAGEMENT**, **Packing Out**, **Content & Document Drying**, and **Upholstery Restoration**.
- Full Reconstruction & Remodeling (General Contracting): The rebuilding phase, including **RECONSTRUCTION/REBUILD**, **STRUCTURAL REPAIRS**, general **Remodeling**, **Roofing** services, **Flooring** installation, and final touch-ups like **Painting** and **Plumbing** repairs.
- Commercial Services: Dedicated services for **Commercial Buildings**, including **Commercial Pre Loss Planning** and **Commercial Emergency Services** to ensure business continuity.
Features / Highlights
For Texas property owners, the ability of **ServiceMaster Restoration by Empire** to manage the entire restoration and rebuild process provides unmatched value and peace of mind:
- End-to-End General Contracting: They seamlessly integrate emergency mitigation (**Water damage**, **Fire damage**, **Mold cleaning**) with full reconstruction, including **Remodeling**, **Roofing**, and **Flooring**. This single-source accountability streamlines the complex recovery process significantly.
- Disaster Recovery Expertise: Specialization in high-stakes events like **Flood Damage**, **Fire Fighting Damage**, **Roof Leak & Failure**, and **Weather Damage Restoration** means they possess the specific knowledge and equipment for Texas's unique climate challenges.
- Exceptional Customer Guidance: Testimonials praise their team's ability to explain the process "in detail" and offer suggestions, reinforcing their promise to be **"AT YOUR SIDE AND ON YOUR SIDE"** during stressful times.
- Professional and Efficient Crews: The teams are described as "respectful, polite, professional and efficient," completing extensive repairs in a "very short time frame," which is crucial for minimizing a family’s displacement.
- Commitment to Quality Details: They perform "outstanding work" and make sure "every single detail was taken care of," ensuring the final result of the remodeling and repairs not only restores the property but often makes it **"better than before!"**
- Comprehensive Insurance Knowledge: Their deep experience in **Commercial And Residential Restoration** means they understand the complexities of **Commercial Insurance** and the documentation required for smooth loss recovery.
Contact Information
To secure your property with immediate **Emergency Restoration** service or to schedule a consultation for reconstruction and remodeling, local Texans can contact ServiceMaster Restoration by Empire using the following details:
Address: 10088 US, W Expy 83, La Feria, TX 78569, USA
Phone: (956) 474-3342
Mobile Phone: +1 956-474-3342
What is worth choosing
Choosing a general contractor after a property disaster is one of the most important decisions a Texas homeowner or business owner will make. **ServiceMaster Restoration by Empire** is definitively worth choosing because they eliminate the stress of coordinating multiple contractors. They don't just stop at water removal or smoke cleaning; they carry the baton all the way through to **RECONSTRUCTION/REBUILD**, handling the **Plumbing**, **Roofing**, and final **Painting** themselves. This full-service model is invaluable when dealing with insurance claims and tight timelines.
The personal touch, demonstrated by project leaders like Cesar Chimley who meet with clients and offer suggestions for replacement materials, combined with the professionalism of the crews, results in an overall "fantastic job." Their expertise in **Extensive Disaster Restoration** ensures that the critical, hidden damages—like potential mold or structural issues—are managed correctly before the cosmetic work begins. When your Texas home or business is struck by disaster, choosing ServiceMaster Restoration by Empire means choosing one expert team that guarantees the job is done properly, efficiently, and completely, ensuring your home is truly restored, not just superficially repaired.
ServiceMaster Restoration by Empire Services
Water Damage Restoration Service
- Water damage-related cleanup & repair
- Carpet cleaning
- Fire damage cleanup & repair
- Flood cleanup
- Flood restoration
- Mold cleaning
- Mold damage restoration
- Mold remediation
- Flooring
- Mold inspection
- Water damage-related mold removal
- Painting
- Plumbing
- Remodeling
- Roofing
- Sewage cleanup
- Water removal
- AT YOUR SIDE AND ON YOUR SIDE - DON'T KNOW WHAT TO DO NEXT? WE DO.®
We're committed to getting your life back to normal following severe weather damage. Open dialogue is central to our customer care approach. We keep you informed at every step to ensure that you're always aware of the progress we're making and to provide helpful guidance in your time of need. Whenever you need us, we are there for you.We move quickly to minimize impact.We care for your most immediate needs of food, clothing, and shelter.We develop a customized plan to bring your home back to its full pre-loss condition. Give us a call @ (956) 800-3100
- Air Duct Cleaning
- Clean-Up Service
- Cleaning And Disinfection
- Commercial And Residential Restoration
- Commercial Buildings
- Commercial Insurance
- Commercial Pre Loss Planning
- Continuing Education Classes
- Emergency Restoration
- Extensive Disaster Restoration
- Home repair
- Loss Recovery
- More Residential Services
- ODOR REMOVAL SERVICES - DON'T KNOW WHAT TO DO NEXT? WE DO.®
Odors stemming from fire and smoke damage, water and mold damage, sewage and biological sources are an invisible threat that can disrupt your life and your health. In particular, smoke and odor particles continue to be airborne many days after a fire has stopped. Whatever the root of the problem, we have the professional products, systems and specialty equipment to remove a wide range of odors so you can breathe easy again. Count on us to be at your side, and on your side. Give us a call @ (956) 800-3100
- Odor Damage Restoration
- PACK OUT AND CONTENT MANAGEMENT - DON'T KNOW WHAT TO DO NEXT? WE DO.®
Fire may be out but your valuable items are still at risk. We know how much your possessions mean to you. We are experts in handling, cleaning and storing cherished possessions and come to your side with packout crews trained in packing and inventory management. Inventory, pack and transport your belongings to a climate-controlled warehouse. Inventory items. Restore, clean and deodorize items.Track and document contents throughout the restoration process. Provide easy access to items when needed. Return items to your home. Give us a call @ (956) 800-3100
- RECONSTRUCTION/REBUILD - DON'T KNOW WHAT TO DO NEXT? WE DO.®
Feel confident knowing we bring 65 years of experience to your home restoration and a solid commitment to guiding you through the process from start to finish. We have the expertise, equipment and dedication to handle the entire project from initial damage assessment through site clean-up and preparation to rebuilding to pre-loss condition. Coordinate the entire reconstruction process, ensuring the timely completion of the project. Through it all, we’ll strive in answering all your questions and guide you throughout the process. Give us a call @ (956) 800-3100
- RESIDENTIAL/COMMERCIAL MOLD REMEDIATION SERVICES. GOT MOLD? - DON'T KNOW WHAT TO DO NEXT? WE DO.®
One of the worst contaminants known is the silent but dangerous growth of mold. Mold can grow indoors on wet or damp surfaces, such as wallpaper, ceiling tiles, carpets, insulation material, wood and drywall. It can have serious impacts on both your quality of life and your home's physical structure. If you see signs of mold or suspect that it has infected your home, we're here to help remediate the problem and prevent long-term damage.Give us a call @ (956) 800-3100
- Residential & Commercial Disaster Recovery
- Residential Water Damage
- Restore Your Home
- SMOKE DAMAGE RESTORATION SERVICES - DON'T KNOW WHAT TO DO NEXT? WE DO.®
After a fire has been extinguished, damage to your home/belongings continues. It’s important to call a professional who knows the right way to deal with soot/smoke/odor to prevent further damage.In just a few minutes smoke can discolor the walls and within a few hours, finishes on kitchen appliances can discolor. Smoke causes etching in glass after just a short time and smoke will tarnish metal quickly.Ash and smoke can continue to cause damage and corrosion to materials if they are left behind.Give us a call @ (956) 800-3100
- STRUCTURAL REPAIRS - DON'T KNOW WHAT TO DO NEXT? WE DO.®
We have the expertise, equipment, and dedication to handle the entire project from initial damage assessment through site cleanup and preparation to rebuilding to pre-loss condition. Our professionals can coordinate the entire reconstruction process, ensuring the timely completion of the project.
- WATER DAMAGE RESTORATION SERVICES - DON'T KNOW WHAT TO DO NEXT? WE DO.®
From leaking faucets to burst pipes and flooding, water damage is one of the most common and potentially destructive problems you can face as a homeowner. If not taken care of immediately, excess water in your home can promote electrical hazards, cause expensive damage to your home's structure and furnishings, and can even lead to the growth of hazardous mold. With one call, we're at your side providing expert guidance on what to do and the experience to fix the problem, fast. Give us a call @ (956) 800-3100
- Weather Damage Restoration
- Air Duct Cleaning Services
- Air Filter
- Board-Up
- Burst Pipes
- Carpet & Upholstered Furniture
- Carpet & Upholstery
- Commercial Emergency Services
- Content & Document Drying
- Damage Clean-Up
- Dry Cleaner
- Fabric Cleaning
- Fire & Smoke Damage Clean
- Fire Fighting Damage
- Fire Restoration Process
- Flood Damage
- Floor Coverings
- Hoarding Clean
- House Cleaning
- Mold Remediation
- Natural Disasters
- Odor Damage
- Packing Out
- Packout And Content Management
- Reconstruction Services
- Residential Restoration Services
- Roof Leak & Failure
- Sewage Backup
- Smoke And Odor Removal
- Specialty Services
- Structural Restoration
- Trauma & Biohazard
- Upholstery Restoration
- Wash Walls
- Water Damage
- Water Removal
- Weather Damage
ServiceMaster Restoration by Empire Details
Service options
- Onsite services
- Online estimates
- Language assistance
ServiceMaster Restoration by Empire Location
ServiceMaster Restoration by Empire
10088 US, W Expy 83, La Feria, TX 78569, USA
ServiceMaster Restoration by Empire Reviews
homecompanycrewfloorsremodelingqualityprojectwallsinsuranceequipment
★ 5★ 4★ 3★ 2★ 1We needed repairs done in our house after a leaking water heater caused damage to our floors and walls. I contacted Cesar Chimley with Service Master Restoration by Empire for an estimate and his input on repairing our damaged areas. Cesar immediately came out to our house to meet with us personally and assess the situation. He easily explained to us in detail how the process would take place and gladly gave us suggestions to help us decide on replacement material items for the repairs. Shortly after, his crews began their work and completed the repairs in a very short time frame, considering everything that was done. Through the whole process, Cesar and his friendly team kept us updated and informed regularly and his crews were very respectful, polite, professional and efficient with their time and work. Both crews did outstanding work and made sure every single detail was taken care of, to complete our much needed repairs. My wife and I would like to personally thank Cesar, all of his dedicated staff and employees at Service Master Restoration by Empire and both of his hardworking crews who performed and completed an overall fantastic job. 5 STARS. If you need repairs done in or on your home and want to make sure they are done properly, call Cesar Chimely and great team at Service Masters by Empire.
Nov 08, 2024 · Lonnie ScottAfter experiencing unexpected flood damage in our home, we are thankful for service masters expertise in flood mitigation.The remodeling that followed exceeded our expectations. We are more than satisfied with their attention to detail, craftsmanship and design insight. Our disaster struck house is once again our home and we feel it is better than before!
Sep 17, 2025 · Michael ValdezJust recently, our water heater broke and leaked out onto our walls and floors, damaging them extensively. Right away we called Service Master Restoration by Empire to do the water mitigation. The owner Cesar Chimely came out to our house the same day we called. He did a very detailed inspection of the damage and informed us of what they would have to do. We agreed and Cesar had his water mitigation team dispatched to our house later that very same day. His team started immediately and had parts of the walls and floors that were damaged removed quickly and temporarily installed air movers and dehumidifiers in the areas that were affected. Throughout the whole process, Cesar and his team were very respectful, professional and updated us on every detail that was required to finalize the water mitigation. My husband and I were very satisfied with all their work. So much so, we decided to let Service Master Restoration by Empire do all the renovations to our home. We would like to thank Cesar and his team for all their hard work and dedication to fixing the problem. Great job.
Nov 09, 2024 · Virginia ScottWe had water damage to our entire home from a pipe that broke behind our shower. Servicemaster was at our home within 3 hrs and started to work on restoring our home. We are very pleased with the excellent work they did. They are very professional and polite. We highly recommend Servicemaster for any kind or restoration need you might have.
Jan 28, 2024 · Rosalva RiveraI wass in the process of hiring this company for an evaluation of my home.I was told over the phone $150 for the inspection. This was Thursday at 6pm. I told him(Cesar) that I would get back with him once I had a date ready for him.That next Saturday, i called him(Cesar) at 5pm, confirmed once again for $150 and set up for today Tuesday. I did as he (Cesar) asked me to do, text him my address and time I was available.Today, the service date, 12pm as agreed, nobody shows up.I called him(Cesar) and he tells me "they"(not sure who he referred to) must have forgotten to put me on the schedule but that he would send someone immediately. He then proceeds to text me a photo of his charges for coming out. It would now be $250.After I called him to ask why it had changed, he insisted I caught him at a late hour when he quoted the $150(he called 5/6pm "midnight") and he was only giving me made up numbers. "Examples of what it would cost" he called it.Ridiculously enough, this person seems to be someone in charge with this company. And its equally ridiculous that he has not learned his prices. Could it be that he is just plainly lying and making excuses for his lack of professionalism? My concern is not the $250 amount but how the whole thing unfolded. It just made me distrust this individual and once that's gone, I feel its not worth pursuing.Regardless, Im thankful whoever he says messed up and didn't put me on the schedule did so because I was spared the hassle.Just save yourself the trouble and go with someone else.
Sep 10, 2025 · H Aguilar
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