ServiceMaster Restoration by Empire Photos










ServiceMaster Restoration by Empire Introduce
Introduction / Overview
For Texans in the Rio Grande Valley, facing property damage—whether from sudden floods, burst pipes, unexpected fires, or severe weather—can be an overwhelming and stressful experience. It’s not just about cleaning up; it’s about restoring your life and rebuilding your investment. This is where the crucial expertise of a professional, full-service General Contractor like ServiceMaster Restoration by Empire comes into play.
Based in La Feria, TX, ServiceMaster Restoration by Empire is far more than a simple cleanup crew. They stand as a comprehensive General Contractor with a profound specialization in disaster restoration and reconstruction. This critical distinction means they are equipped to handle the entire lifecycle of your property loss, from the initial 24/7 emergency water extraction and debris removal, to the final, high-quality remodeling and structural repair. Their motto, "DON'T KNOW WHAT TO DO NEXT? WE DO.®" perfectly encapsulates their mission: to provide experienced guidance and hands-on professional service to navigate you through the complex recovery process. They are your one trusted resource for returning your home or commercial building to its pre-loss condition, or often, making it even better.
Location and Accessibility
Strategic positioning is vital for a restoration general contractor, especially in the expansive Texas region. ServiceMaster Restoration by Empire is conveniently located in the La Feria area, providing exceptional coverage and rapid response capabilities across the entire Rio Grande Valley (RGV). Their central location allows them to swiftly deploy specialized crews and equipment to emergency sites, which is non-negotiable when dealing with time-sensitive damage like active flooding or fire aftermath.
The main office and operational base are situated at:
10088 US, W Expy 83, La Feria, TX 78569, USA
Their service model is based on onsite services, meaning their expertise and equipment are brought directly to your home or commercial building. This eliminates any accessibility issues for the client, providing immediate, professional assistance where and when it is needed most, particularly during a disaster.
Services Offered
As a full-service general contractor with a restoration focus, ServiceMaster Restoration by Empire offers an expansive and integrated suite of residential and commercial services designed to address every phase of disaster recovery and rebuilding. Their offerings include:
- Water Damage Restoration Services: Full water removal, drying, and comprehensive water damage-related cleanup & repair, covering everything from burst pipes to large-scale flooding.
- Fire Damage Restoration Services: Thorough fire damage cleanup & repair, smoke and odor removal, soot cleanup, and structural restoration following a fire event.
- Mold Remediation and Inspection: Comprehensive mold damage restoration, specialized mold cleaning, and professional mold inspection to ensure the indoor environment is safe and healthy.
- Reconstruction/Rebuild & Structural Repairs: Complete structural repairs, home repair, and full-scale remodeling services to reconstruct properties to their pre-loss or desired condition.
- Roofing: Repair and replacement of roofs damaged by weather, fire, or leaks, ensuring the primary protective barrier of the property is secure.
- Sewage Cleanup: Expert and safe cleaning, sanitization, and restoration for areas affected by sewage backup or contaminated water.
- Carpet and Upholstery Cleaning: Professional cleaning and restoration for carpet & upholstered furniture and other floor coverings affected by water or smoke damage.
- Specialty Cleaning Services: Including air duct cleaning, odor damage restoration, cleaning and disinfection services, and trauma & biohazard cleanup.
- Content Management: Professional pack out and content management, which involves carefully inventorying, packing, moving, and storing salvageable personal belongings during the restoration process.
- General Contracting Services: Full remodeling, painting, flooring, and plumbing services as part of the total reconstruction effort.
- Pre-Loss Planning: Commercial pre-loss planning services to help businesses prepare for and minimize downtime after a disaster.
Features / Highlights
The experience and comprehensive offerings of ServiceMaster Restoration by Empire provide clear advantages to Texas customers navigating difficult times:
- 24/7 Emergency Restoration: Disasters don't adhere to business hours. Their commitment to round-the-clock emergency service, including board-up and water removal, ensures swift mitigation to prevent secondary damage, a critical factor in the humid RGV climate.
- Single-Source Contractor: They serve as the general contractor for both the emergency cleanup and the final reconstruction/remodel. This eliminates the significant stress of managing multiple vendors (mitigation, structural repair, flooring, roofing) and guarantees a cohesive, high-quality outcome.
- Expertise in Complex Damage: Their inclusion of highly specialized services like mold remediation, sewage cleanup, and trauma/biohazard cleanup demonstrates a deep level of professional capability to handle the most difficult and often sensitive restoration projects.
- Commitment to Quality Rebuilding: Customer testimonials frequently highlight their attention to detail, craftsmanship, and design insight in the remodeling phase, often leaving the home "better than before," which is the ultimate goal of disaster recovery.
- Dedicated Support: The reviews emphasize the professionalism, respectfulness, and continuous communication from their staff, including key personnel like Project Manager Cesar Chimley. This level of personalized service is invaluable when a homeowner is at their most vulnerable.
Contact Information
When facing property damage, immediate and reliable contact is essential. ServiceMaster Restoration by Empire is ready to respond to your call, offering the guidance and services you need throughout the Rio Grande Valley.
Address: 10088 US, W Expy 83, La Feria, TX 78569, USA
Phone: (956) 474-3342 (Primary contact for all inquiries and emergencies)
Mobile Phone: +1 956-474-3342
What is worth choosing
What makes ServiceMaster Restoration by Empire the superior choice for Texans in the RGV is their proven ability to be "AT YOUR SIDE AND ON YOUR SIDE." They do not just offer a service; they offer a complete solution. Their licensed General Contractor status ensures they have the authority and expertise to manage all aspects of structural rebuilding—from new roofing and plumbing to finished painting and flooring—that directly follows the specialized damage cleanup. For a homeowner, this means zero-stress coordination. The process is seamless, from the moment the water is extracted to the final nail of the remodel. Their extensive experience with insurance processes and their clear, consistent communication noted by customers make the daunting task of disaster recovery manageable. When the worst happens in your Texas home or business, choosing this professional team guarantees certified expertise, comprehensive services, and a commitment to restoring your property and your peace of mind.
ServiceMaster Restoration by Empire Services
Water Damage Restoration Service
- Water damage-related cleanup & repair
- Carpet cleaning
- Fire damage cleanup & repair
- Flood cleanup
- Flood restoration
- Mold cleaning
- Mold damage restoration
- Mold remediation
- Flooring
- Mold inspection
- Water damage-related mold removal
- Painting
- Plumbing
- Remodeling
- Roofing
- Sewage cleanup
- Water removal
- AT YOUR SIDE AND ON YOUR SIDE - DON'T KNOW WHAT TO DO NEXT? WE DO.®
We're committed to getting your life back to normal following severe weather damage. Open dialogue is central to our customer care approach. We keep you informed at every step to ensure that you're always aware of the progress we're making and to provide helpful guidance in your time of need. Whenever you need us, we are there for you.We move quickly to minimize impact.We care for your most immediate needs of food, clothing, and shelter.We develop a customized plan to bring your home back to its full pre-loss condition. Give us a call @ (956) 800-3100
- Air Duct Cleaning
- Clean-Up Service
- Cleaning And Disinfection
- Commercial And Residential Restoration
- Commercial Buildings
- Commercial Insurance
- Commercial Pre Loss Planning
- Continuing Education Classes
- Emergency Restoration
- Extensive Disaster Restoration
- Home repair
- Loss Recovery
- More Residential Services
- ODOR REMOVAL SERVICES - DON'T KNOW WHAT TO DO NEXT? WE DO.®
Odors stemming from fire and smoke damage, water and mold damage, sewage and biological sources are an invisible threat that can disrupt your life and your health. In particular, smoke and odor particles continue to be airborne many days after a fire has stopped. Whatever the root of the problem, we have the professional products, systems and specialty equipment to remove a wide range of odors so you can breathe easy again. Count on us to be at your side, and on your side. Give us a call @ (956) 800-3100
- Odor Damage Restoration
- PACK OUT AND CONTENT MANAGEMENT - DON'T KNOW WHAT TO DO NEXT? WE DO.®
Fire may be out but your valuable items are still at risk. We know how much your possessions mean to you. We are experts in handling, cleaning and storing cherished possessions and come to your side with packout crews trained in packing and inventory management. Inventory, pack and transport your belongings to a climate-controlled warehouse. Inventory items. Restore, clean and deodorize items.Track and document contents throughout the restoration process. Provide easy access to items when needed. Return items to your home. Give us a call @ (956) 800-3100
- RECONSTRUCTION/REBUILD - DON'T KNOW WHAT TO DO NEXT? WE DO.®
Feel confident knowing we bring 65 years of experience to your home restoration and a solid commitment to guiding you through the process from start to finish. We have the expertise, equipment and dedication to handle the entire project from initial damage assessment through site clean-up and preparation to rebuilding to pre-loss condition. Coordinate the entire reconstruction process, ensuring the timely completion of the project. Through it all, we’ll strive in answering all your questions and guide you throughout the process. Give us a call @ (956) 800-3100
- RESIDENTIAL/COMMERCIAL MOLD REMEDIATION SERVICES. GOT MOLD? - DON'T KNOW WHAT TO DO NEXT? WE DO.®
One of the worst contaminants known is the silent but dangerous growth of mold. Mold can grow indoors on wet or damp surfaces, such as wallpaper, ceiling tiles, carpets, insulation material, wood and drywall. It can have serious impacts on both your quality of life and your home's physical structure. If you see signs of mold or suspect that it has infected your home, we're here to help remediate the problem and prevent long-term damage.Give us a call @ (956) 800-3100
- Residential & Commercial Disaster Recovery
- Residential Water Damage
- Restore Your Home
- SMOKE DAMAGE RESTORATION SERVICES - DON'T KNOW WHAT TO DO NEXT? WE DO.®
After a fire has been extinguished, damage to your home/belongings continues. It’s important to call a professional who knows the right way to deal with soot/smoke/odor to prevent further damage.In just a few minutes smoke can discolor the walls and within a few hours, finishes on kitchen appliances can discolor. Smoke causes etching in glass after just a short time and smoke will tarnish metal quickly.Ash and smoke can continue to cause damage and corrosion to materials if they are left behind.Give us a call @ (956) 800-3100
- STRUCTURAL REPAIRS - DON'T KNOW WHAT TO DO NEXT? WE DO.®
We have the expertise, equipment, and dedication to handle the entire project from initial damage assessment through site cleanup and preparation to rebuilding to pre-loss condition. Our professionals can coordinate the entire reconstruction process, ensuring the timely completion of the project.
- WATER DAMAGE RESTORATION SERVICES - DON'T KNOW WHAT TO DO NEXT? WE DO.®
From leaking faucets to burst pipes and flooding, water damage is one of the most common and potentially destructive problems you can face as a homeowner. If not taken care of immediately, excess water in your home can promote electrical hazards, cause expensive damage to your home's structure and furnishings, and can even lead to the growth of hazardous mold. With one call, we're at your side providing expert guidance on what to do and the experience to fix the problem, fast. Give us a call @ (956) 800-3100
- Weather Damage Restoration
- Air Duct Cleaning Services
- Air Filter
- Board-Up
- Burst Pipes
- Carpet & Upholstered Furniture
- Carpet & Upholstery
- Commercial Emergency Services
- Content & Document Drying
- Damage Clean-Up
- Dry Cleaner
- Fabric Cleaning
- Fire & Smoke Damage Clean
- Fire Fighting Damage
- Fire Restoration Process
- Flood Damage
- Floor Coverings
- Hoarding Clean
- House Cleaning
- Mold Remediation
- Natural Disasters
- Odor Damage
- Packing Out
- Packout And Content Management
- Reconstruction Services
- Residential Restoration Services
- Roof Leak & Failure
- Sewage Backup
- Smoke And Odor Removal
- Specialty Services
- Structural Restoration
- Trauma & Biohazard
- Upholstery Restoration
- Wash Walls
- Water Damage
- Water Removal
- Weather Damage
ServiceMaster Restoration by Empire Details
Service options
- Onsite services
- Online estimates
- Language assistance
ServiceMaster Restoration by Empire Location
ServiceMaster Restoration by Empire
10088 US, W Expy 83, La Feria, TX 78569, USA
ServiceMaster Restoration by Empire Reviews
homecompanycrewfloorsremodelingqualityprojectwallsinsuranceequipment
★ 5★ 4★ 3★ 2★ 1We needed repairs done in our house after a leaking water heater caused damage to our floors and walls. I contacted Cesar Chimley with Service Master Restoration by Empire for an estimate and his input on repairing our damaged areas. Cesar immediately came out to our house to meet with us personally and assess the situation. He easily explained to us in detail how the process would take place and gladly gave us suggestions to help us decide on replacement material items for the repairs. Shortly after, his crews began their work and completed the repairs in a very short time frame, considering everything that was done. Through the whole process, Cesar and his friendly team kept us updated and informed regularly and his crews were very respectful, polite, professional and efficient with their time and work. Both crews did outstanding work and made sure every single detail was taken care of, to complete our much needed repairs. My wife and I would like to personally thank Cesar, all of his dedicated staff and employees at Service Master Restoration by Empire and both of his hardworking crews who performed and completed an overall fantastic job. 5 STARS. If you need repairs done in or on your home and want to make sure they are done properly, call Cesar Chimely and great team at Service Masters by Empire.
Nov 08, 2024 · Lonnie ScottAfter experiencing unexpected flood damage in our home, we are thankful for service masters expertise in flood mitigation.The remodeling that followed exceeded our expectations. We are more than satisfied with their attention to detail, craftsmanship and design insight. Our disaster struck house is once again our home and we feel it is better than before!
Sep 17, 2025 · Michael ValdezJust recently, our water heater broke and leaked out onto our walls and floors, damaging them extensively. Right away we called Service Master Restoration by Empire to do the water mitigation. The owner Cesar Chimely came out to our house the same day we called. He did a very detailed inspection of the damage and informed us of what they would have to do. We agreed and Cesar had his water mitigation team dispatched to our house later that very same day. His team started immediately and had parts of the walls and floors that were damaged removed quickly and temporarily installed air movers and dehumidifiers in the areas that were affected. Throughout the whole process, Cesar and his team were very respectful, professional and updated us on every detail that was required to finalize the water mitigation. My husband and I were very satisfied with all their work. So much so, we decided to let Service Master Restoration by Empire do all the renovations to our home. We would like to thank Cesar and his team for all their hard work and dedication to fixing the problem. Great job.
Nov 09, 2024 · Virginia ScottWe had water damage to our entire home from a pipe that broke behind our shower. Servicemaster was at our home within 3 hrs and started to work on restoring our home. We are very pleased with the excellent work they did. They are very professional and polite. We highly recommend Servicemaster for any kind or restoration need you might have.
Jan 28, 2024 · Rosalva RiveraI wass in the process of hiring this company for an evaluation of my home.I was told over the phone $150 for the inspection. This was Thursday at 6pm. I told him(Cesar) that I would get back with him once I had a date ready for him.That next Saturday, i called him(Cesar) at 5pm, confirmed once again for $150 and set up for today Tuesday. I did as he (Cesar) asked me to do, text him my address and time I was available.Today, the service date, 12pm as agreed, nobody shows up.I called him(Cesar) and he tells me "they"(not sure who he referred to) must have forgotten to put me on the schedule but that he would send someone immediately. He then proceeds to text me a photo of his charges for coming out. It would now be $250.After I called him to ask why it had changed, he insisted I caught him at a late hour when he quoted the $150(he called 5/6pm "midnight") and he was only giving me made up numbers. "Examples of what it would cost" he called it.Ridiculously enough, this person seems to be someone in charge with this company. And its equally ridiculous that he has not learned his prices. Could it be that he is just plainly lying and making excuses for his lack of professionalism? My concern is not the $250 amount but how the whole thing unfolded. It just made me distrust this individual and once that's gone, I feel its not worth pursuing.Regardless, Im thankful whoever he says messed up and didn't put me on the schedule did so because I was spared the hassle.Just save yourself the trouble and go with someone else.
Sep 10, 2025 · H Aguilar
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