ServiceMaster Metropolitan Photos










ServiceMaster Metropolitan Introduce
Introduction / Overview: Your Trusted Partner in Property Restoration
For residents and business owners throughout Northern New Jersey, including the Pine Brook area, protecting your property from unexpected disasters is a paramount concern. When fire, water, mold, or storms strike, the path to recovery can seem daunting and overwhelming. Fortunately, a reliable and experienced local resource is available to guide you through the cleanup, repair, and restoration process: ServiceMaster Metropolitan.
Located in the heart of Pine Brook, NJ, ServiceMaster Metropolitan is not a typical local cleaning service. They specialize in comprehensive disaster restoration and highly specialized cleaning and building services, serving as a critical support system for the community during times of crisis. Their core business is centered on restoring homes and commercial properties to their pre-loss condition, handling everything from the initial emergency mitigation to the final reconstruction.
With a reputation built on professionalism, rapid response, and thorough expertise, ServiceMaster Metropolitan is a cornerstone in the New Jersey property restoration landscape. They bring a professional and compassionate approach to every project, understanding that dealing with property damage is often a stressful and emotional experience for homeowners and business operators alike. This Pine Brook-based team is equipped with the advanced training and industrial-grade equipment necessary to tackle complex restoration challenges, ensuring that your property is clean, safe, and restored with the highest standards of quality.
Location and Accessibility
ServiceMaster Metropolitan’s conveniently located facility in Pine Brook makes them readily available to serve Morris County and the broader Northern New Jersey region with prompt, efficient service. Their physical location is strategically positioned to ensure quick mobilization of their professional restoration teams and specialized equipment when disaster strikes. Quick response time is crucial in restoration to minimize secondary damage, and their Pine Brook address facilitates this critical speed for local customers.
Address:
12 Maple Ave Building B, Pine Brook, NJ 07058, USA
Accessibility:
The location is designed to be accessible to all customers and partners. The facility features a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that onsite interactions are convenient and accommodating.
Services Offered
ServiceMaster Metropolitan offers a wide array of specialized services, making them a one-stop-shop for property owners facing various types of damage, as well as those seeking specialized cleaning and maintenance. Their service offerings fall under several key categories, addressing both emergency and routine property needs:
Water Damage Restoration Services:
- Water damage-related cleanup and repair
- Water removal and extraction of water
- Flood cleanup and restoration
- Drying and dehumidification services
- Sewage cleanup
Mold Remediation and Mitigation:
- Mold damage restoration
- Mold inspection and mitigation
- Mold removal and specialized mold cleaning
- Water damage-related mold removal
Fire and Smoke Damage Restoration Services:
- Fire damage cleanup and repair
- Building and site stabilization
- Tarping and board-up for property security
- Odor control and specialized odor removal services (including disinfectant fogging & sanitizing)
- Content restoration (cleaning and salvaging personal belongings)
Specialized Cleaning Services:
- General Carpet cleaning and carpet steam cleaning
- Drapes & curtain cleaning
- Upholstery cleaning
- Pet stain & odor removal
- Janitorial services (commercial and residential building maintenance)
Building and Construction Services:
- Reconstruction and remodeling services following disaster damage
- Commercial and residential construction services
- Water and moisture control services as part of reconstruction
Emergency and Disaster Restoration Services:
- Comprehensive Residential and Commercial Restoration Services
- Emergency Disaster Restoration for unexpected events
- Trauma & Biohazard cleanup
- Storm and weather damage restoration
Features / Highlights
ServiceMaster Metropolitan is distinguished by several key factors that make them a leading choice for property owners facing crisis in Northern New Jersey:
- Comprehensive Service Range: They are structured as a 'one-stop shop,' offering a seamless transition from emergency cleanup and mitigation straight into full repair and reconstruction. This single point of contact simplifies a complex process for the customer.
- Professional and Compassionate Team: Customer reviews consistently highlight the professionalism, helpfulness, and patience of the staff, especially during what is often an emotionally taxing time for the client. The team is known for being prompt, thorough, and accommodating.
- Insurance Claims Expertise: The company is highly experienced in working directly with insurance adjusters. They can communicate the extent of the damage and restoration process clearly, which greatly assists clients in navigating their claims effectively, as noted in customer feedback.
- Advanced Techniques and Equipment: Their technicians use sophisticated equipment for everything from moisture detection and water removal to specialized fire cleaning and odor control, ensuring the most effective and efficient restoration possible.
- Onsite Services: All primary services are delivered onsite at the customer's home or business, providing convenience and immediate attention to the damaged property.
Contact Information
Reaching ServiceMaster Metropolitan in Pine Brook, NJ is straightforward, with multiple contact options for immediate needs or general inquiries. When disaster strikes, immediate contact is essential to prevent further damage, and they strive for rapid communication and deployment.
Address:
12 Maple Ave Building B, Pine Brook, NJ 07058, USA
Phone:
(973) 542-9074
Mobile Phone:
+1 973-542-9074
What is Worth Choosing ServiceMaster Metropolitan?
Choosing the right restoration service is critical to a successful and stress-free recovery from property damage. For those in New Jersey, ServiceMaster Metropolitan stands out for its commitment to comprehensive, professional, and client-focused service.
Customers frequently praise the crew's professionalism and efficiency. One client, dealing with a basement flood, described the team as "AMAZING," highlighting their quick response to pack, store items, tear up damaged materials, and disinfect the studio. This rapid, thorough action is essential in flood and water damage scenarios to prevent long-term issues like mold growth.
Another powerful testimonial came from a customer who was already overwhelmed after a previous, incomplete mitigation job. They noted that the ServiceMaster Metropolitan crew, particularly the man in charge, "came in and took over for me," communicating directly with the insurance adjuster and handling the complex situation. This level of comprehensive care—from cleanup to construction and even assisting with the tedious task of listing damaged personal items—demonstrates their commitment to holistic customer support beyond just the physical repair. The ability to manage the entire process, including repairs like wall installation and flooring, streamlines the homeowner's journey back to normalcy.
ServiceMaster Metropolitan provides more than just a repair service; they deliver peace of mind. Their expertise across water damage, fire damage, mold remediation, and complete reconstruction means you don't have to hire and coordinate multiple contractors. For anyone in the New Jersey area facing a major property challenge, from a burst pipe to extensive fire damage, this local Pine Brook company offers the reliable, expert, and empathetic service needed to restore both your property and your sense of security.
ServiceMaster Metropolitan Inside
Water Damage Restoration Service
- Carpet cleaning
- Fire damage cleanup & repair
Fire damage restoration including soot & smoke cleanup. Complete building and contents cleaning, Carpet and rug cleaning, upholstery cleaning, and Furniture restoration. Emergency board up and tarping, Odor removal, Full inspection service.
- Flood cleanup
- Flood restoration
- Mold cleaning
- Mold damage restoration
- Mold inspection
- Mold mitigation
- Mold remediation
- Remodeling
- Sewage cleanup
- Water damage-related cleanup & repair
Water damage is caused by: frozen pipes and severe weather, clogged gutters, leaking pipes, blocked drains, leaking water heaters, washing machine water supply line leaks, flooded basements, sump pump failures, and more. Our experienced technician will extract the water and dry your property.
- Water damage-related mold removal
- Water removal
Carpet Cleaning Service
- Carpet steam cleaning
- Drapes & curtain cleaning
- General carpet cleaning
- Pet stain & odor removal
- Upholstery cleaning
Fire Damage Restoration Service
- Building and site stabilization
- Commercial Buildings
- Commercial Insurance
- Comprehensive Restoration Services
- Construction Services
General Construction Services & Renovations.
- Continuing Education Classes
- Disaster Strikes
- Disinfectant Fogging & Sanitizing
- Emergency Disaster Restoration
- Extracting water, Disinfect, Drying, Removals
- Fire Cleaning
Sot & Smoke cleaning, Deodorize, Air quality filtration
- Industerial & Commercial Cleaning
Warehouse, Offices, Common areas,
- Odor Damage
- Pre Loss Planning
- Residential Restoration Services
- Residential Water Damage
- Restore Your Home
- Storm Damage Restoration
- Tarping and board-up
- Trauma & Biohazard
- Weather Damage
- commercial restoration company
- commercial restoration services
- content restoration
- flood cleanup
- mold removal
- odor control
- odor removal
- property restoration services
- reconstruction
- residential restoration company
- specialty restoration services
Construction Company
- Water & moisture control services
Water damage restoration, mitigation, and water extraction after a flood.
ServiceMaster Metropolitan Details
Service options
- Onsite services
- Online estimates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
ServiceMaster Metropolitan Location
ServiceMaster Metropolitan
12 Maple Ave Building B, Pine Brook, NJ 07058, USA
ServiceMaster Metropolitan Reviews
basementwallinsurance companyhomedehumidifiersattentionchoicekitchenmold
★ 5★ 4★ 3★ 2★ 1These guys are AMAZING! I am 100% happy with how professional, quick, and helpful John and his team were. We had a flood in my basement studio. They showed up quickly to pack up all my stuff, store it, tear up the carpet, dry wall, and disinfect the studio. I HIGHLY recommend them. They were a pleasure to work with!
Jun 15, 2025 · Amanda EspositoI had a terrible experience with a water mitigation company who I will not name. They left the job incomplete and my basement stinking. There is much more but this review isn't about them. A pipe burst in my finished basement. 90% of my furnishings, my office and stored items were lost. I was alone and overwhelmed. Thankfully my insurance company recommended ServiceMaster Metropolitan. A very professional crew. From day one the man in charge came in and took over for me. Laui spoke to my insurance adjuster and explained everything. They basically took over until they repaired the damage the other company left. They handled everything with the insurance and Gabi helped me with the list of personal damaged items, Gabi was very patient in helping me get the list figured out, there were special items damaged. The clean up crew left everything spotless and when they came to pick up the drying machines, the crew leader Luis who had also done great work helped me remove other items, and move some things. Today all the measurements for wall installation were taken. I will probably use their service for installing the new flooring too. They do everything from water mitigation, home repair and have many choices for all types of flooring. Highly, highly recommend them.
Jun 10, 2025 · Ana LiaciWe recently had an appliance fail, causing significant water damage, and we called ServiceMaster Metropolitan for help. Steve and his team were incredibly professional and thorough throughout the entire process. From start to finish, Steve took the time to explain every step of the process, keeping us informed and reassured.His crew was just as impressive, setting up the equipment with great care. The cables were neatly organized and out of the way, allowing the dehumidifiers and fans to do their job effectively while minimizing disruption to our daily routine. We greatly appreciated their attention to detail and their efforts to ensure the process was as smooth and non-intrusive as possible.I highly recommend ServiceMaster Metropolitan for their excellent service and professionalism. They made a stressful situation much easier to handle.
Apr 16, 2025 · Anthony BlancoHORRIBLE QUALITY! DO NOT USE!!The insurance company recommended this company for renovations to my kitchen from a bath leak.EVERYTHING was a problem. The PM will talk to you and say so many wonderful things they will do and how great the company and contractor they use are. Then when only half of the things needed or discussed are in the contract, he expects you to sign it without reading anything. When you bring the any omissions to their attention, they tell you to sign anyway, and they will add it later. Really??It took +2 months to 1st mitigate the "possibility" of mold (no mold seen, nor any pictures of mold exist) then actually complete the renovations. The quality was so terrible, and I made them redo so many things. They damaged my stainless-steel refrigerator with a HUGE dent in the front, then said that was existing and since I didn't have a picture to prove they did that they dismissed it completely. They show up on the wrong day and want you to leave work to let them in.To just list a few of the worst issues:In the demo they destroyed the flex gas line to the oven. When they reinstalled the oven, they discovered a gas leak. When you look at the flex line it has tool marks all over the area with the hole. They told me that was not covered, and I had to purchase one separately.They never put any plastic up when cutting. The amounts of dust in the house were truly amazing. Repeatedly I asked for them to tarp off the rooms. My kids have asthma and were so triggered I had to have them stay elsewhere. The PM finally had them tarp, but they used the single cheapest plastic I have ever seen and left a 2-foot gap on top.They installed the sink improperly and it had a gap between the counter and sink they filled it with 1/4" of silicone and said it was fine. Also, when they installed the sink on a Friday, they had the water turned back on and didn't connect the waste line until Monday.The backsplash was tile and had so many issues it was ridiculous. WHO CUTS CERAMIC TILE WITH A DREMMEL CUTTING WHEEL AND NOT A WETSAW?! It was so jagged it could physically cut your hand.The cabinets had pin holes and they did not want to align any cabinet doors; some could not open others could not close.I finally got so fed up with their antics and wanted them to just leave. EVERYTHING was a problem. The PM will talk to you and say so many wonderful things they will do and how great the company and contractor they use are. Then when only half of the things needed or discussed are in the contract, he expects you to sign it without reading anything. When you bring the any omissions to their attention, they tell you to sign anyway, and they will add it later. Really??I added some images, but I cannot upload all of the many issues.Use anyone else, even your cousin who only took shop class in high school; you will be better off.
Mar 08, 2024 · Ray MEveryone involved in the restoration of my basement after a flood in mid May 2025 were absolutely professional & compassionate. Thank you so much for your hard work, dedication & care.
Jun 26, 2025 · Jeannie Appelgate
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