Roto-Rooter Plumbing & Water Cleanup Photos










Roto-Rooter Plumbing & Water Cleanup Introduce
Introduction / Overview
For homeowners and businesses across Massachusetts, plumbing issues—especially emergencies—demand a fast, reliable, and professional response. Roto-Rooter Plumbing & Water Cleanup has established itself as a premier service provider in the state, offering a comprehensive range of plumbing, drain cleaning, and water damage restoration services. With a history in the plumbing industry that dates back to 1935, Roto-Rooter brings decades of experience and state-of-the-art diagnostic equipment to every job, from a simple clogged drain to complex sewer line replacements and major flood cleanups.
Serving communities across Massachusetts, including major metropolitan areas like Boston and Worcester, and localities such as Salem, Watertown, Norwood, Newburyport, and specifically the Springfield area, Roto-Rooter is dedicated to being available when you need them most. Their commitment to 24/7 availability ensures that whether you're dealing with a burst pipe in the middle of a New England winter or a sewer backup on a holiday, expert assistance is just a phone call away. They are a multi-faceted service provider encompassing roles as a plumber, contractor, drainage service, excavating contractor, repair service, and water damage restoration specialist.
The company’s local presence is part of a trusted national network, offering the assurance of a large, experienced organization while providing local, attentive service. The focus is on offering clear communication, upfront pricing, and professional workmanship, ensuring residents of Massachusetts can have peace of mind that their plumbing and water cleanup needs are handled by skilled experts.
Location and Accessibility
While Roto-Rooter services extend throughout a large area of Massachusetts, one key location for the Western Massachusetts area is situated to serve the greater Springfield community.
The physical address provided is:
87 Carando Dr, Springfield, MA 01104, USA
This location in Springfield, Massachusetts, provides a strategic base for plumbing and water cleanup teams to quickly dispatch to homes and businesses experiencing emergencies throughout the region. The easy accessibility to major routes in the Springfield area helps ensure prompt service delivery, which is critical during plumbing and water-related crises.
For residents in other parts of the state, such as Boston, Worcester, Salem, Watertown, Norwood, and Newburyport, Roto-Rooter maintains a wide service network, ensuring that most Massachusetts residents are within reach of their emergency and scheduled services. No matter where you are in the Commonwealth, Roto-Rooter strives to be the convenient choice for immediate and professional assistance.
Services Offered
Roto-Rooter Plumbing & Water Cleanup offers an extensive array of residential and commercial services, covering everything from routine maintenance to emergency disasters. Their service offerings fall under several key categories:
Plumbing Services:
- Faucet repair and installation, including kitchen and bathroom sinks.
- Toilet repair and installation.
- Shower and bathtub repair and installation.
- Water heater repair and installation, including tankless water heaters.
- Garbage disposal repair and installation.
- Plumbing pipe repair and plumbing leak detection.
- Repair of frozen and burst pipes.
- Backflow services and appliance connections (e.g., washing machines, commercial dishwashers).
- Sump pump repair and installation, including battery backup sump pumps.
- Outdoor and home plumbing system repair.
- Commercial plumbing and preventative maintenance.
Drainage and Sewer Services:
- All types of drain cleaning, including clogged drains, kitchen sink, bathroom sink, floor drains, and main sewer drains.
- Emergency drain service and rooter drain cleaning.
- Video camera sewer inspection to diagnose drain problems and sewer line issues.
- Sewer line repair and replacement, including pipe lining and pipe relining methods.
- Excavation services for major sewer line and drainage field repairs.
- Commercial grease trap installation and treatment.
- Septic system and septic tank service.
Water Cleanup and Restoration:
- Emergency flood services and water damage restoration.
- Water removal and water extraction services, particularly for flooded basements.
- Sewage cleanup, sterilization, and restoration.
- Mold remediation and water damage-related mold removal.
- Comprehensive cleanup and repair of water-damaged areas, including flooring and remodeling.
Water Quality Services:
- Water Quality Testing services.
- Water softener repair and installation, offering various water softening and filtration systems.
- Reverse Osmosis (RO) systems and installation.
- General water treatment and water filter supply.
Features / Highlights
Roto-Rooter Plumbing & Water Cleanup differentiates itself in the Massachusetts service industry by focusing on preparedness, speed, and customer-centric policies. These features are designed to provide maximum reliability and convenience to clients:
- 24/7/365 Emergency Service: Professionals are available around the clock, every day of the year, to handle urgent plumbing and water cleanup needs, ensuring immediate response for time-sensitive issues like burst pipes or severe backups.
- No Extra Charge for Emergencies: They commit to providing plumbing and drain service on nights, weekends, or holidays without incurring extra charges, a key benefit for Massachusetts residents facing unexpected issues outside of standard business hours.
- Advanced Technology: Technicians utilize state-of-the-art diagnostics and equipment, such as video camera inspections and advanced drain cleaning machines, to accurately identify and resolve plumbing problems efficiently.
- Comprehensive Solutions: They offer a full spectrum of services—from minor repairs to major excavation projects and full water damage restoration—meaning customers can rely on a single source for all their plumbing and water cleanup needs.
- Experienced Professionals: The company's team of plumbers and technicians are highly-trained, licensed, and insured, offering experienced service that Massachusetts homeowners and businesses can depend on.
- Flexible Payments: They accept credit cards and offer special financing options for larger projects, helping to make necessary repairs more manageable for customers.
- LGBTQ+ Friendly: Roto-Rooter is committed to being an inclusive service provider.
- Commitment to Transparency: The company strives for clear, upfront pricing and is committed to transparent communication about the work needed and the associated costs, with a goal of avoiding hidden fees.
Contact Information
For immediate service, appointments, or inquiries, Massachusetts residents can contact Roto-Rooter Plumbing & Water Cleanup using the following details:
Address (Springfield Location):
87 Carando Dr, Springfield, MA 01104, USA
Phone Numbers:
(413) 772-1944 (Primary)
+1 413-772-1944 (Mobile)
What is worth choosing
For anyone in Massachusetts facing a plumbing issue, Roto-Rooter Plumbing & Water Cleanup is a worth-while choice for a multitude of reasons, centered on their extensive capabilities and unwavering availability. The sheer volume of services offered means you don't need to call multiple specialists; they handle the full scope—from a slow-moving drain to a catastrophic basement flood requiring excavation and mold remediation.
The core strength, particularly valuable in a region with unpredictable weather like Massachusetts, is their 24/7 emergency service. Whether it's a burst pipe during a freezing cold snap or a sewer backup on a holiday, their promise of no extra charges for after-hours work offers significant financial and psychological relief during high-stress situations. This commitment to accessibility and fair pricing during emergencies makes them a trusted choice.
Furthermore, Roto-Rooter leverages its legacy and technology. Since 1935, they have been at the forefront of the industry, and today, they continue to use modern diagnostic tools like video camera inspections to accurately assess problems, which can save customers time and money by avoiding unnecessary excavation. When major repairs are needed, such as sewer line issues, they are equipped to handle complex excavation and restoration work efficiently, often receiving praise from customers for their knowledgeable and professional technicians who go the extra mile, even in messy situations. They are prepared not just to fix the pipe, but to also restore the damage caused by the plumbing failure. In the case of severe sewage backups, customers have appreciated the dedicated water restoration teams who handle the daunting clean-up, sterilization, and drying process, often showing a level of personal care for customers’ belongings that is truly appreciated during a disaster.
However, as with any large service provider, it is wise for Massachusetts consumers to remember to obtain a clear, detailed estimate upfront and fully understand the scope of the proposed work. Their process, which includes a detailed assessment and options for resolution, is intended to provide a transparent experience before work begins, allowing you to move forward with a full understanding of the process and cost.
Ultimately, choosing Roto-Rooter means selecting a company with the resources, experience, and availability to tackle virtually any plumbing or water-related crisis in Massachusetts, backed by a history of serving the community with both routine and emergency services.
Roto-Rooter Plumbing & Water Cleanup Pipe
Plumber
- Drain cleaning
Nobody unclogs drains more effectively than Roto-Rooter. Our proprietary equipment includes a drain cleaning machine and drain snake. Our drain snake features a strong flexible cables and sharp blades to cut through even the toughest blockages to unclog drains and restore proper drainage flow.
- Faucet installation
Our professional plumbers are always ready to repair faucets or install faucets. We can install a new bathroom sink or kitchen sink too. Roto-Rooter will install faucets to the manufacturer’s specifications and our plumber will ensure it's done properly without leaks that could cause water damage.
- Faucet repair
Roto-Rooter will repair faucets or replace faucets, whichever is most economical. Leaky faucets need to be addressed immediately to conserve water & avoid water damage. From drips to leaks to low water pressure, our professional plumbers can repair faucets or install faucets of all makes & models.
- Garbage disposal installation
If you need a new garbage disposal installed or an existing garbage disposal replaced, a Roto-Rooter plumbing professional can recommend the most efficient unit that will meet your household needs and budget. Roto-Rooter plumbers can also install the unit and the garbage disposal plumbing.
- Garbage disposal repair
Clogged garbage disposals can quickly become a huge plumbing problem. Items like grease, silverware, seeds and broken glass can damage or jam garbage disposals. We repair existing disposals and install new ones. We also provide garbage disposal services for commercial kitchens and restaurants.
- Outdoor plumbing system repair
Roto-Rooter provides outdoor plumbing repair services for faucets and spigots. Outdoor faucets can easily become damaged and start leaking, leading to flooding, high water bills and water damage. For larger problems, we also offer traditional and no-dig pipe replacement services.
- Plumbing leak detection
Roto-Rooter is the national leader in plumbing leak repair services. If a water leak is discovered, it's critical to get a professional plumber to your home or business to find & repair leaks. Our plumbers can find and repair leaks, repair pipe and inspect for other water leaks within the structure.
- Plumbing pipe repair
Roto-Rooter provides pipe repair & replacement services for water supply pipes and drainpipes. We fix all pipe problems including damaged pipes, pipe blockage, pipe corrosion, off-grade pipes and even roots in your pipes. We work with all pipe materials, including copper, PVC, iron, concrete & PEX.
- Sewer repair
Our plumbers are sewer line experts trained to repair, replace, and clean residential and commercial sewer lines. No matter what problems your main sewer line is experiencing, Roto-Rooter can provide a solution to fit your budget.
- Shower installation
Regardless of the type of shower head you choose, the plumbing experts at Roto-Rooter can perform all of your plumbing installation & maintenance. Roto-Rooter can also help you upgrade to eco-friendly appliances and bathroom fixtures, as well as provide you with a number of water conservation tips.
- Shower repair
Whether your shower is dripping, has drainage problems or just needs an update, Roto-Rooter can repair shower plumbing or replace it when necessary. Our plumbers can also install showers, install faucets, and unclog drains. Count on Roto-Rooter to repair shower plumbing quickly and effectively.
- Toilet installation
Whether you're remodeling your bathroom or just updating old fixtures, replacing a toilet can be a big job if you've never done it before. A licensed, experienced Roto-Rooter plumber can expedite replacing the toilet, address any other bathroom repairs, and ensure that the job is done right.
- Toilet repair
Our plumbing professionals are trained and equipped to provide expert solutions for toilet repair. Our toilet services include unclogging toilets, fixing leaking or running toilets, toilet installation and replacement, and toilet leak repair on both residential and commercial toilets.
- Water heater installation
Water heater installation & replacement is a job best left to the professional plumbers at Roto-Rooter. We remove the old unit & dispose of it safely. Roto-Rooter's water heater experts also ensures that gas, electrical & other connections are handled safely & the water heater is installed properly.
- Water heater repair
Water heater problems should be addressed immediately to avoid further damage or water heater failure. Diagnosing water heater issues by yourself can be challenging and even dangerous. Roto-Rooter's skilled plumbing professionals are trained in water heater repair, maintenance, and replacement.
- Water tank repair
- All Types Of Drain Cleaning
- Appliance Connections
- Backflow Services
Roto-Rooter performs annual backflow testing, repairs, installation and backflow certification of all types of prevention devices. We will handle all necessary paperwork relating to your annual inspection & can even remind you when your next testing is due, so your property remains in good standing.
- Basement Flooding
- Bathroom Sink
- Battery Backup Sump Pump
- Broken Sump Pump
- Burst Pipe
- Circuit Breaker
- Clogged Drains
- Commercial Dishwashers
- Commercial Plumbing
- Commercial grease trap installation
- Commercial plumber
- Commercial plumbing
- Dependable Services
- Dishwasher Installation
- Drain Cleaning Equipment
- Drain Cleaning Machines
- Drain Fields
- Drain Leak
- Drain Lines
- Drain Opening
- Drain Problems
- Drains Clear
- Emergency Call
- Emergency Drain Service
- Emergency Flood Service
- Emergency Flood Services
- Emergency Plumber
- Emergency Serviceavailable
- Emergency Water Heater Service
- Faucet Pipes
- Flood Cleanup
- Flood Damage Restoration
- Flooded Basement
- Flooding Clean Up
- Flooding Prevention
- Free Estimate
- Frozen Pipes
- Garbage Disposals
- Grease Trap Treatment
- Haul Away
- Home Plumbing
- Kitchen Sink
- Leach Field
- Location Change
- Mold Remediation
- Outdoor Plumbing
- Pipe Lining
- Pipe Relining
- Pipe Repair
- Pipes And Septic
- Plumbing And Drain Cleaning Services
- Plumbing Emergency Service
- Plumbing System
- Preventive Maintenance
- Repair And Replacement
- Rooter Drain Cleaning
- Rooter Service
- Septic Systems
- Septic Tanks
- Sewer Cleaning
- Sewer Lines & Excavation
- Showers & Bathtubs
- Sink Repair
- Sink Repair & Installation Services
Our plumbers are equipped to tackle all residential and commercial sink repair and installation needs. Roto-Rooter can install new sinks or repair old sinks. Our plumbers are available 24/7 and can take care of clogged sink drains in the bathroom, kitchen or even the laundry room.
- Site Evaluation
- Site Work
- Sump Pumps
- Tankless Water Heaters
- Video Camera Inspection
- Video Camera Sewer Inspection
- Washing Machines
- Water Clean Up
- Water Damage Restoration
- Water Extraction
- Water Heater Problem
- Water Leaking
- Water Removal
- Water Restoration Cleanup
- Water Supply
- Weekend plumber
- Your Plumbing
Water Damage Restoration Service
- Flooring
- Mold inspection
- Plumbing
Roto-Rooter is available 24 hours a day, 365 days a year to minimize damage to your property and get your home back in working order as quickly as possible. Before performing any water removal, our plumbing experts first repair what caused the problem to ensure it does not happen again.
- Remodeling
- Sewage cleanup
Roto-Rooter’s water damage teams are skilled in handling sewage after disasters strike. We provide sewage cleanup services to get your home or business back to normal quickly. It’s critical to have experts clean up all sewage on your property, immediately, to prevent additional damage.
- Water damage-related cleanup & repair
The harmful effects of water damage can be reduced by prompt & reliable water removal by Roto-Rooter. We are fully trained & certified to extract water in areas affected by water & sewage damage. You can rely on Roto-Rooter to not only remove water but to clean, deodorize & dry impacted areas.
- Water damage-related mold removal
If you experience mold due to plumbing or drain cleaning issues, Roto-Rooter’s water damage experts are available 24/7, 365 days a year, to remove any harmful mold growth you may have in your home or business.
Drainage Service
- Drainage service
Roto-Rooter provides fast, reliable drain cleaning services, utilizing the latest drain cleaning technology. Our electromechanical equipment unclogs drains using strong cables and sharp blades to cut through even the toughest clogs to restore proper drainage flow.
Water Filter Supplier
- Reverse Osmosis Installation
- Reverse Osmosis Systems
- Water Treatment
Water Testing Service
- Water Quality Testing
Water Softening Equipment Supplier
- Water Softener & Water Filtration System
- Water Softener Installation
- Water Softener Repair
- Water Softeners
- Water Softening & Filtration Systems
Having a clean, safe supply of fresh softened water in your home is as simple as calling Roto-Rooter. We offer top-of-the-line water softening and filtration systems that ensure the water your family is drinking and bathing in is pure and free of chemicals and contaminants.
Roto-Rooter Plumbing & Water Cleanup Details
Service options
- Onsite services
Offerings
- Repair services
Crowd
- LGBTQ+ friendly
Payments
- Credit cards
- Credit cards
Roto-Rooter Plumbing & Water Cleanup Location
Roto-Rooter Plumbing & Water Cleanup
87 Carando Dr, Springfield, MA 01104, USA
Roto-Rooter Plumbing & Water Cleanup Reviews
clogbasementsnakecamerasepticright to workgentlemancouponflat ratesewer drain
★ 5★ 4★ 3★ 2★ 1I will say that I wasn’t charged anything from roto rooter in the end. That being said, I will never do business with them again. The most dishonest company I’ve ever worked with. To start off, I was told that the worker would arrive to my house by 9:10AM to unclog my backed up bathtub. He showed up an hour and a half late. Without even looking at my tub, he quoted my wife $650 to snake it. I immediately called her and had her put me on speaker. The worker explained to me that that’s “the going rate” for snaking drains. I told him I completely disagree, it’s a 30 minute job and plumbers usually charge about $125 an hour (estimated). He immediately dropped the price down to $300 with a snap of a finger. Over half the original amount. I still told him that’s way more than he should be charging, I apologized to him for having to drive to our house, but said that’s absolutely crazy to try and charge us that amount. He then asked what I was hoping to spend. I told him around $150 - $200 TOPS. He then said he’ll go out to his van and make a call to his boss. 5 min later he comes back in and offers to do the job for $225. I questioned why he couldn’t bring the price down $25 more dollars.. once again, back on the phone with his boss. 1 min later he comes back in and says he’d be able to do it for $200. He ended up snaking the drain and sort of solving the issue but not completely. So he said he wouldn’t charge us for the work today. In all, I was happy to not have to pay anything. But between him arriving an hour and a half late, and clearly trying to rip us off by estimating us over three times the amount of money we finally agreed to, I will never do business with them again.
Sep 26, 2025 · Jamie AgustynowiczJust had a major sewage back up in my basement and needed help asap. For some reason I went to Roto Rooter. The name just popped into my head. I called them and from the start they were extremely friendly and helpful. They came out the next day and checked things out. Unfortunately is it was a much worse situation than I thought. They were up front with the pricing and told me what needed to be done in great detail. I needed to get my basement pumped out in order for them to get to my basement drain as i had about a foot of raw sewage in parts of tge basement. Once that was done the got to work to repair my pipes after excavating the area and filling it in with concrete afterwards. Then when all was repaired, the water restoration came in and work closely with me cleaning my disgusting basement. Alot had to be thrown away obviousy. Brian A and Brian R were heading up that daunting task.. After cleaning up and taking away all the damaged belongings away, they cleaned, sterilized and put drying machines in my basement. One of the Brians even took a sentimental photo out of the damaged frame and save the photo and he told me it looked very important to me. That meant the world.From Mark V, Kevin D, the plumbers in between and the 2 Brians. Thank you all and your company so much!
Mar 18, 2025 · Jon SiroisWe have experienced exceptional workmanship from Carlo Lopez who has displayed phenomenal expertise in all areas.He is very dedicated and is an efficient worker that strives to perform in every way possible to provide ‘total’ customer satisfaction.We’ve also found Carlo to be a very ambitious worker that can operate at an expertise level and is able to correct any issues that arise.Note: Carlo deserves a 10 Star rating!In conclusion:We are extremely satisfied and very happy with Carlo’s overall work ethics in every way. Where his workmanship and expertise level were found to be phenomenal.
Jul 19, 2025 · Bobby D.The service technician was very polite and worked efficiently. My issue is that they came 3 hours after my time slot and their prices are astronomical! Be aware before calling…it costs $657 for them to clear your sink drain!! You can buy a snake and do it yourself for under $300!! I felt pigeoned hole at the late hour and regret my decision spending so much money on such a service!**Update…since posting this review, Roto Rooter has graciously refunded me half the cost. It still cost $300 to have my drain snake, so you will have to decide what is best for you.They were great with communication and very professional.
Jul 28, 2025 · Angela DufieldBryan was great! Super friendly, fast paced worker, super knowledgeable and respectful, definitely knows what his doing. He also walked me through the steps of what he was doing and was going on at the time. All around great person. If I could give more than 5 stars I would he earned them!! And most importantly he made everything work again super greatful thanks Bryan!!
Jun 23, 2025 · Yankeex787
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